
AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
303
Taurus (CPH) Police, Canada/United States of America, enUSA, Edition date: 201708, Second Printing SYNC™

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346
Taurus (CPH) Police, Canada/United States of America, enUSA, Edition date: 201708, Second Printing Appendices

Towing the Vehicle on Four
Wheels..........................................................146
Emergency Towing............................................. 146
Recreational Towing.......................................... 146
Towing...............................................................142
Traction Control.............................................122 Principle of Operation....................................... 122
Transmission Code Designation.............237
Transmission..................................................109
Transporting the Vehicle............................154
U
Under Hood Overview - 2.0L EcoBoost™..................................................175
Under Hood Overview - 3.5L Duratec/ 3.7L..................................................................176
Engine Shield........................................................ 177
Under Hood Overview - 3.5L Ecoboost™..................................................178
USB Port
.........................................................263
Using All-Wheel Drive..................................112 Driving In Special Conditions With
All-Wheel Drive (AWD)................................ 114
Operating AWD Vehicles With Mismatched Tires..................................................................... 114
Operating AWD Vehicles With Spare Tires...................................................................... 113
Using Cruise Control....................................129 Switching Cruise Control Off.......................... 129
Switching Cruise Control On.......................... 129
Using Snow Chains......................................219
Using Stability Control................................124
Using SYNC™ With Your Media Player............................................................285
Accessing Your Play Menu............................. 290
Connecting Your Digital Media Player to the USB Port.......................................................... 285
Media Menu Features...................................... 288
Media Voice Commands................................. 287
System Settings................................................. 292
What's Playing?................................................. 287
Using SYNC™ With Your Phone............269 Accessing Features Through the Phone
Menu.................................................................. 273
Accessing Your Phone Settings.................... 278
Making a Call........................................................ 272
Pairing Subsequent Cell Phones.................270 Pairing Your Cell Phone for the First Time
........................................................................\
..... 269
Phone Options during an Active Call..........272
Phone Voice Commands................................ 270
Receiving Calls.................................................... 272
System Settings................................................. 279
Text Messaging................................................... 276
Using Traction Control................................122 Switching the System Off................................ 122
System Indicator Lights and Messages.......................................................... 122
Using a Switch...................................................... 122
Using the Information Display Controls............................................................. 122
Using Voice Recognition...........................266 Initiating a Voice Session................................ 266
System Interaction and Feedback..............267
Utilizing the Mediation/Arbitration Program (Canada Only).........................159
V
Vehicle Care
....................................................197
General Information........................................... 197
Vehicle Certification Label........................237
Vehicle Identification Number................236
Vehicle Storage............................................202 Battery................................................................... 203
Body........................................................................\
202
Brakes.................................................................... 203
Cooling system................................................... 203
Engine.................................................................... 203
Fuel system.......................................................... 203
General.................................................................. 202
Miscellaneous..................................................... 203
Removing Vehicle From Storage.................203
Tires........................................................................\
203
Ventilation See: Climate Control........................................... 83
VIN See: Vehicle Identification Number............236
Voice Control....................................................57
W
Warning Lamps and Indicators.................70 Airbag readiness................................................... 70
Anti-Lock Braking System................................ 70
360
Taurus (CPH) Police, Canada/United States of America, enUSA, Edition date: 201708, Second Printing Index