Customer Assistance
Getting the Services You Need
................211
In California (U.S. Only) .............................
212
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ......................
213
Utilizing the Mediation/Arbitration Program (Canada Only) .......................
214
Getting Assistance Outside the U.S. and Canada ........................................................
214
Ordering Additional Owner's Literature ........................................................................\
.
216
Reporting Safety Defects (U.S. Only) ........................................................................\
.
216
Reporting Safety Defects (Canada Only) ........................................................................\
.
216
Fuses
Fuse Specification Chart ..........................
218
Changing a Fuse ..........................................
226
Maintenance
General Information ..................................
228
Opening and Closing the Hood .............
228
Under Hood Overview - 2.3L EcoBoost™ ........................................................................\
229
Under Hood Overview - 5.0L .................
230
Engine Oil Dipstick ......................................
232
Engine Oil Check .........................................
232
Oil Change Indicator Reset ......................
233
Engine Coolant Check ..............................
234
Manual Transmission Fluid Check .......
238
Automatic Transmission Fluid Check ........................................................................\
238
Brake Fluid Check .......................................
238
Clutch Fluid Check - Manual Transmission ............................................
239
Power Steering Fluid Check ....................
239
Washer Fluid Check ...................................
239
Fuel Filter .......................................................
239
Changing the 12V Battery ........................
239
Checking the Wiper Blades ......................
241Changing the Wiper Blades
....................
242
Adjusting the Headlamps ........................
242
Changing a Bulb ..........................................
243
Bulb Specification Chart .........................
244
Changing the Engine Air Filter ...............
245
Track Use
Track Use .......................................................
246
Vehicle Care
General Information ..................................
249
Cleaning Products ......................................
249
Cleaning the Exterior .................................
249
Waxing .............................................................
251
Cleaning the Engine ....................................
251
Cleaning the Windows and Wiper Blades ........................................................................\
.
251
Cleaning the Interior ..................................
252
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
252
Cleaning Leather Seats ............................
253
Repairing Minor Paint Damage .............
254
Cleaning the Wheels .................................
254
Vehicle Storage ...........................................
254
Cleaning the Convertible Top ................
256
Body Styling Kits .........................................
256
Wheels and Tires
General Information ...................................
257
Tire Sealant and Inflator Kit ....................
257
Tire Care .........................................................
263
Using Summer Tires ..................................
278
Using Snow Chains ....................................
278
Tire Pressure Monitoring System ..........
279
Changing a Road Wheel ..........................
283
Driving at High Speed ...............................
288
Technical Specifications .........................
289
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•
Various vehicle speed minders can be
set. Once you select a speed, it will be
shown in the display, followed by an
audible tone when the preselected
vehicle speed is exceeded.
• Audio system maximum volume of
45%. A message will be shown in the
display when you attempt to exceed
the limited volume. Also, the
speed-sensitive or compensated
automatic volume control will be
disabled.
• Always on setting. When this is
selected, you will not be able to turn
off traction control, Emergency
Assistance and Do Not Disturb (if your
vehicle is equipped with these
features), and Sport Mode will not be
available to MyKey drivers.
CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into
the ignition. See Starting a Gasoline
Engine (page 131). If your vehicle is
equipped with a push-button start,
place the remote control into the
backup slot. See Passive Anti-Theft
System
(page 64).
2. Switch the ignition on.
3. Access the main menu in the information display and then scroll
through the menus to change the
settings of your MyKey. From the
MyKey menu select the option Create
MyKey. See
Information Displays
(page 88). 4. When prompted, hold the
OK button
until you see a message informing you
to label this key as a MyKey. The
programmed restrictions apply when
you key off, open and close the driver
door and restart your vehicle with the
programmed key or transmitter.
MyKey is successfully created. Make sure
you label it so you can distinguish it from
the admin keys.
You can also program configurable
settings for the key(s). See
Programming/Changing Configurable
Settings
.
Programming/Changing
Configurable Settings
Use the information display to access your
configurable MyKey settings.
1. Switch the ignition on using the key or the transmitter you want to program.
2. Access the main menu in the information display and then scroll
through the menus to change the
settings of your MyKey. See
Information Displays
(page 88).
3. Follow the instructions in the display.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, however, you
will need an admin key to change or clear
your MyKey settings.
CLEARING ALL MYKEYS
You can clear or change your MyKey
settings using the information display
control on the steering wheel. See
Information Displays
(page 88).
Switch the ignition on using an admin key.
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2. Press and hold the button on the top
of the gearshift lever.
3. Move the gearshift lever into the desired gear.
4. Release the button and your transmission remains in the selected
gear. Transmission Selector Positions
The instrument cluster displays the current
gear.
Park (P)
This position locks the transmission and
prevents the rear wheels from turning.
Come to a complete stop before putting
your vehicle into and out of park (P).
Reverse (R)
With the selector in reverse (R), your
vehicle moves backward. Always come to
a complete stop before shifting into and
out of reverse (R).
Neutral (N)
With the selector in neutral (N), you can
start your vehicle and it is free to roll. Hold
the brake pedal down when in this position. Drive (D)
Drive (D) is the normal driving position for
the best fuel economy. The overdrive
function allows automatic upshifts and
downshifts through all gears.
Sport (S)
Putting your vehicle in sport (S):
•
Provides additional engine braking and
extends lower gear operation to
enhance performance for uphill climbs,
hilly terrain or mountainous areas. This
increases engine RPM during engine
braking.
• Provides additional lower gear
operation through the automatic
transmission shift strategy.
• Provides gear upshifts and downshifts
more quickly at higher engine speeds.
SelectShift Automatic ™
Transmission
This feature gives you the ability to change
gears up or down as desired.
As long as the engine speed does not
exceed the maximum allowable limit,
downshifts are allowed. SelectShift
automatically downshifts at low engine
speeds in order to prevent engine stalls.
Note: Engine damage may occur if you
maintain excessive engine revving without
shifting.
In drive (D) SelectShift automatically
upshifts at the optimal max engine speed,
regardless of accelerator pedal travel.
In sport (S) mode SelectShift does not
automatically upshift, even if the engine is
approaching the RPM limit.
Pull the + paddle on the steering wheel
to activate SelectShift.
• Pull the right paddle (+) to upshift.
• Pull the left paddle (–) to downshift.
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PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving
braking system, aftermarket roof
racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of your vehicle and may adversely affect
the performance of the electronic stability
control system. In addition, installing any
stereo loudspeakers may interfere with
and adversely affect the electronic stability
control system. Install any aftermarket
stereo loudspeaker as far as possible from
the front center console, the tunnel, and
the front seats in order to minimize the risk
of interfering with the electronic stability
control sensors. Reducing the
effectiveness of the electronic stability
control system could lead to an increased
risk of loss of vehicle control, vehicle
rollover, personal injury and death. Remember that even advanced
technology cannot defy the laws of
physics. It’
s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
electronic stability control system is an
indication that at least some of the tires
have exceeded their ability to grip the road;
this could reduce the operator ’s ability to
control the vehicle potentially resulting in
a loss of vehicle control, vehicle rollover,
personal injury and death. If your electronic
stability control system activates, SLOW
DOWN. The system automatically turns on each
time you switch the ignition on. If a fault occurs in either the stability
control or the traction control system, you
may experience the following conditions:
•
The stability and traction control light
illuminates steadily.
• The stability control and traction
control systems do not enhance your
vehicle's ability to maintain traction of
the wheels.
If a driving condition activates either the
stability control or the traction control
system you may experience the following
conditions:
• The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and
your foot is not on the brake, the brake
pedal may move as the system applies
higher brake force.
The stability control system has several
features built into it to help you maintain
control of your vehicle:
Electronic Stability Control
The system enhances your vehicle ’s ability
to prevent skids or lateral slides by
applying brakes to one or more of the
wheels individually and, if necessary,
reducing engine power.
Traction Control
The system enhances your vehicle ’s ability
to maintain traction of the wheels by
detecting and controlling wheel spin. See
Using Traction Control (page 156).
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Active guidelines
A
Centerline
B
Fixed guideline: Green zone
C
Fixed guideline: Yellow zone
D
Fixed guideline: Red zone
E
Rear bumper
F
Active guidelines only show with fixed
guidelines. To use active guidelines, turn
the steering wheel to point the guidelines
toward an intended path. If the steering
wheel position changes while reversing,
your vehicle might deviate from the original
intended path. The fixed and active guidelines fade in and
out depending on the steering wheel
position. The active guidelines do not show
when the steering wheel position is
straight.
Always use caution while reversing.
Objects in the red zone are closest to your
vehicle and objects in the green zone are
farther away. Objects are getting closer to
your vehicle as they move from the green
zone to the yellow or red zones. Use the
side view mirrors and rear view mirror to
get better coverage on both sides and rear
of your vehicle.
Manual Zoom
WARNING
When manual zoom is on, the full
area behind your vehicle may not
show. Be aware of your surroundings
when using the manual zoom feature. Note:
Manual zoom is only available when
the transmission is in reverse (R). When
manual zoom is enabled, only the centerline
is shown.
Selectable settings for this feature are
Zoom in (+) and Zoom out (-). Press the
symbol in the camera screen to change the
view. The default setting is Zoom OFF.
This feature allows you to get a closer view
of an object behind your vehicle. The
zoomed image keeps the bumper in the
image to provide a reference. The zoom is
only active while the transmission is in
reverse (R). When the transmission shifts
out of reverse (R), the feature
automatically turns off and must be reset
when it is used again.
Camera System Settings
The rear view camera system settings can
be accessed through the display screen.
See General Information (page 88).
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PRINCIPLE OF OPERATION
Cruise control lets you maintain a set
speed without keeping your foot on the
accelerator pedal. You can use cruise
control when your vehicle speed is greater
than 20 mph (30 km/h).
USING CRUISE CONTROL WARNINGS
Do not use cruise control on winding
roads, in heavy traffic or when the
road surface is slippery. This could
result in loss of vehicle control, serious
injury or death. When you are going downhill, your
vehicle speed could increase above
the set speed. The system does not
apply the brakes. Note:
Cruise control disengages if the
vehicle speed decreases more than 10 mph
(16 km/h) below the set speed when driving
uphill. The cruise controls are on the steering
wheel.
Switching Cruise Control On
Press
ON. The indicator appears in the
information display.
Setting the Cruise Speed
1. Drive to desired speed.
2. Press
SET+ or SET-.
3. Take your foot off the accelerator pedal.
Note: The indicator changes color.
Changing the Set Speed
Note: If you accelerate by pressing the
accelerator pedal, the set speed will not
change. When you release the accelerator
pedal, your vehicle returns to the speed that
you previously set.
• Press
SET+ or SET- to change the set
speed in small increments.
• Press the accelerator or brake pedal
until you reach the desired speed. Press
SET+
or SET-.
• Press and hold
SET+ or SET- to
change the set speed in large
increments. Release the control when
you reach the desired speed.
Canceling the Set Speed
Press
CNCL or tap the brake pedal. The
set speed does not erase.
Resuming the Set Speed
Press
RES.
Switching Cruise Control Off
Note: You erase the set speed when you
switch the system off.
Press
OFF when the system is in standby
mode, or switch the ignition off.
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When you switch the system on and it
detects an unintentional drift out of your
lane is likely to occur, the system notifies
or assists you to stay in your lane through
the steering system and information
display. Depending on the feature
operation mode you select, the system
provides a warning by vibrating the steering
wheel or a steering assistance by gently
counter steering your vehicle back into the
lane.
Switching the System On and Off
Note:
The system on or off setting remains
stored until you manually change it unless
the system detects a MyKey. If the system
detects a MyKey, it defaults to on and the
mode sets to alert. Press the button on the direction indicator
stalk to switch the system on or off. System Settings
The system allows you to change the
following settings; Mode and Intensity. To
view or adjust the settings, See Settings
(page 406). The system stores the
last-known selection for each of these
settings. You do not need to readjust your
settings each time you switch on the
system.
Mode:
This setting allows you to select
which of the system features you can
enable. Alert only – Provides a steering wheel
vibration when the system detects an
unintended lane departure.
Aid only – Provides steering assistance
toward the lane center when the system
detects an unintended lane departure.
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Alert
A
AidB
Alert + Aid – Provides steering assistance
toward the lane center.
If your vehicle continues drifting out of the
lane after the lane keeping aid corrects the
vehicle, the system provides a steering
wheel vibration.
Note: The alert and aid diagrams illustrate
general zone coverage. They do not provide
exact zone parameters.
Intensity: This setting affects the intensity
of the steering wheel vibration used for the
alert and alert + aid modes. This setting
does not affect the aid mode.
• Low
• Normal
• High System Display If you switch the system on in alert mode,
a graphic with lane markings appears in
the information display.
If you switch the system on in aid or alert
and aid mode, arrows appear with the lane
markings.
If you have adaptive cruise control enabled
and you are following a vehicle, additional
graphics appear in the display.
When you switch off the system, the lane
marking graphics do not display.
When the system is on, the color of the
lane markings change to indicate the
system status.
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