Note:
If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
See Supplementary Restraints System
(page 37). Important information about
airbag deployment is in this chapter.
See Roadside Emergencies (page 205).
Important information about the fuel pump
shut-off is in this chapter.
To switch 911 Assist on and off please view
the settings information. See
Settings
(page 406).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC. •
A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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(If Equipped)
ELECTROMAGNETIC
COMPATIBILITY
WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. Do not fasten antenna cables to
original vehicle wiring, fuel pipes and
brake pipes.
Keep antenna and power cables at
least 4 in (10 cm) from any electronic
modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following table. We do not provide special
provisions or conditions for installations or
use.
Car 456
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Cruise control
See: Using Cruise Control................................ 165
Customer Assistance...................................211
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................73
Type One - Conventional
(Non-Configurable)........................................ 73
Type Two - Configurable.................................... 73
Digital Radio
...................................................313
HD Radio Reception and Station
Troubleshooting............................................. 314
Direction Indicators........................................75
Doors and Locks
.............................................58
Drive Control..................................................186
Selectable Drive Modes................................... 186
Selectable Steering............................................ 187
Driver Alert.......................................................172 Using Driver Alert................................................. 172
Driver and Passenger Airbags...................38 Children and Airbags.......................................... 39
Proper Driver and Front Passenger Seating Adjustment........................................................ 38
Driver and Passenger Knee Airbags........43
Driving Aids
......................................................172
Driving at High Speed................................288
Driving Hints
..................................................202
Driving Through Water...............................203
DRL See: Daytime Running Lamps......................... 73
E
Economical Driving
.....................................202
Electromagnetic Compatibility..............456
Emission Law
.................................................142
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........143
Tampering With a Noise Control System............................................................... 142
End User License Agreement.................458 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 458Engine Block Heater
....................................133
Using the Engine Block Heater...................... 134
Engine Coolant Check
...............................234
Adding Coolant................................................... 234
Coolant Change................................................. 236
Engine Coolant Temperature Management................................................... 237
Fail-Safe Cooling............................................... 236
Recycled Coolant............................................... 235
Severe Climates................................................. 236
Engine Emission Control............................142
Engine Immobilizer See: Passive Anti-Theft System..................... 64
Engine Oil Check..........................................232 Adding Engine Oil............................................... 232
Engine Oil Dipstick.......................................232
Engine Specifications - 2.3L EcoBoost™................................................290
Drivebelt Routing............................................... 290
Engine Specifications - 5.0L...................290 Drivebelt Routing................................................ 291
Entertainment...............................................376 AM/FM Radio....................................................... 377
Apps....................................................................... 385
Bluetooth Stereo or USB................................ 384
CD (If equipped)................................................ 383
HD Radio ™ Information (If
Available)........................................................ 380
SiriusXM® Satellite Radio (If Activated)........................................................ 378
Sources................................................................... 377
Supported Media Players, Formats and Metadata Information................................ 385
USB Ports............................................................. 385
Environment
......................................................15
Essential Towing Checks...........................196 Before Towing a Trailer..................................... 196
Hitches................................................................... 196
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 197
Safety Chains....................................................... 196
Trailer Brakes....................................................... 196
Trailer Lamps....................................................... 196
When Towing a Trailer....................................... 197
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................14
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Vehicles Sold in the United States: Getting
Roadside Assistance................................... 205
Vehicles Sold in the United States: Using Roadside Assistance................................... 205
Roadside Emergencies..............................205
Running-In See: Breaking-In................................................. 202
Running Out of Fuel....................................136
Adding Fuel From a Portable Fuel
Container........................................................... 137
Filling a Portable Fuel Container.................. 136
S
Safety Canopy ™ - Coupe...........................43
Safety Precautions
.......................................135
Satellite Radio...............................................315
Satellite Radio Electronic Serial Number
(ESN)................................................................. 316
Satellite Radio Reception Factors...............316
SiriusXM Satellite Radio Service.................. 316
Troubleshooting................................................... 317
Scheduled Maintenance Record...........446
Scheduled Maintenance..........................438
Seatbelt Extension
........................................35
Seatbelt Reminder.........................................33
Belt-Minder™........................................................ 33
Seatbelts...........................................................29 Principle of Operation........................................ 29
Seatbelt Warning Lamp and Indicator Chime...............................................................32
Conditions of operation..................................... 33
Seats
...................................................................117
Security..............................................................64
Settings..........................................................406 911 Assist................................................................. 411
Ambient Lighting................................................ 418
Bluetooth............................................................. 408
Clock...................................................................... 408
Display.................................................................... 419
General................................................................... 416
Media Player........................................................ 407
Mobile Apps.......................................................... 415
Navigation............................................................. 413
Phone.................................................................... 408
Radio....................................................................... 412
SiriusXM................................................................. 413
Sound.................................................................... 406Valet Mode...........................................................
420
Vehicle.................................................................... 419
Voice Control....................................................... 420
Wi-Fi & Hotspot................................................... 417
Side Airbags.....................................................42
Sitting in the Correct Position....................117
Snow Chains See: Using Snow Chains................................. 278
Spare Wheel See: Changing a Road Wheel....................... 283
Special Notices................................................12 Additional Warranty Information.................... 13
New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 13
Special Operating Conditions Scheduled Maintenance..............................................444
Exceptions............................................................ 445
Speed Control See: Cruise Control............................................ 165
Stability Control
.............................................157
Principle of Operation....................................... 157
Starting a Gasoline Engine.........................131 Automatic Engine Shutdown......................... 132
Failure to Start..................................................... 132
Fast Restart........................................................... 132
Guarding Against Exhaust Fumes................133
Important Ventilating Information...............133
Stopping the Engine When Your Vehicle is Moving................................................................ 133
Stopping the Engine When Your Vehicle is Stationary......................................................... 133
Starting and Stopping the Engine
.........130
General Information.......................................... 130
Steering............................................................182 Electric Power Steering.................................... 182
Steering Wheel Lock.....................................131
Steering Wheel...............................................66
Storage Compartments
.............................129
Sun Visors.........................................................80
Illuminated Vanity Mirror.................................. 80
Supplementary Restraints System..........37 Principle of Operation......................................... 37
Symbols Glossary
.............................................7
SYNC™ 3.........................................................357 General Information.......................................... 357
SYNC™ 3 Troubleshooting
.......................421
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