
Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction. You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts. If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
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Cell phone issues
Possible solution
Possible cause
Issue
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction. Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
Text messaging
is not working
on SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
iPhone
•Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
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Ford GT (CGX), enUSA, Edition date: 201711, First Printing SYNC™ 3 (If Equipped)

Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
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USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
The device is not
connected. Try switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
The device is in a bad
state.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 230).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
248).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Connect a compatible device or media
player.
The device or media
player is incompatible.
SYNC 3 does
not display the
song informa-
tion, repeat, or
shuffle buttons.
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(If Equipped)

Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
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Ford GT (CGX), enUSA, Edition date: 201711, First Printing SYNC™ 3 (If Equipped)

Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
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A
A/C
See: Climate Control.......................................... 80
About This Manual...........................................5 Ford GT Concierge Phone Numbers................5
ABS See: Brakes.............................................................. 111
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................... 111
Accessories.....................................................273
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps..........................170 Headlamp Aim Target....................................... 170
Adjusting the Pedals.....................................56
Adjusting the Steering Wheel....................52
Airbag Disposal...............................................39
Air Conditioning See: Climate Control.......................................... 80
Air Filter See: Changing the Engine Air Filter...............171
Alarm See: Anti-Theft Alarm......................................... 51
Anti-Theft Alarm
.............................................51
Arming the Alarm.................................................. 51
Disarming the Alarm............................................ 51
Appendices....................................................288
Apps..................................................................247 ........................................................................\
........... 247
At a Glance........................................................14
Audible Warnings and Indicators.............69 Headlamps On Warning Chime..................... 69
Keyless Warning Alert........................................ 69
Audio Control
...................................................53
Seek, Next or Previous........................................ 53
Audio System
.................................................212
Audio Unit........................................................212
Autolamps........................................................59
Automatic Climate Control
.........................81
Automatic Transmission...........................106
Brake-Shift Interlock......................................... 108
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 110
SelectShift™ Automatic Transmission................................................... 107Understanding the Positions of Your
Automatic Transmission............................ 106
Automatic Transmission Fluid Check.............................................................166
Auxiliary Power Points.................................88 12 Volt DC Power Point...................................... 88
Location................................................................... 88
B
Battery See: Changing the 12V Battery...................... 168
Bonnet Lock See: Opening and Closing the Hood............157
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check.........................................166
Brakes..................................................................111 General Information............................................ 111
Breaking-In......................................................134 Cold Engine Operation..................................... 134
Hot Engine Shut down..................................... 134
C
Cabin Air Filter.................................................85
California Proposition 65...............................9
Capacities and Specifications
...............209
Specifications...................................................... 210
Car Wash See: Cleaning the Exterior................................ 172
Catalytic Converter
......................................103
On-Board Diagnostics (OBD-II)................... 104
Readiness for Inspection and Maintenance (I/M) Testing................................................... 104
Changing a Bulb.............................................171 LED Lamps............................................................. 171
Changing a Fuse
...........................................155
Fuses....................................................................... 155
Changing a Road Wheel
...........................202
Important Information for Lifting or
Jacking.............................................................. 202
Changing the 12V Battery..........................168 Battery Charger and Maintainer................... 168
Battery Management System....................... 169
Changing the Engine Air Filter...................171
Changing the Wiper Blades......................169
Checking the Wiper Blades......................169
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Ford GT (CGX), enUSA, Edition date: 201711, First Printing Index

Child Restraint and Seatbelt
Maintenance..................................................31
Child Restraint Positioning.........................24
Child Safety........................................................17
General Information............................................. 17
Cleaning Leather Seats
...............................176
Cleaning Products.........................................172
Materials................................................................. 172
Cleaning the Engine.....................................174
Cleaning the Exterior....................................172 Exterior Plastic Parts.......................................... 174
Matte Paint Finish............................................... 173
Raising the Rear Wing....................................... 174
Standard Paint Finish........................................ 173
Under Hood........................................................... 174
Cleaning the Instrument Panel and Instrument Cluster Lens..........................176
Cleaning the Interior.....................................175 Cleaning Alcantara Microfiber Cloth............175
Cleaning the Wheels....................................177
Cleaning the Windows and Wiper Blades
.............................................................175
Climate Control..............................................80
Coolant Check See: Engine Coolant Check............................. 162
Crash Sensors and Airbag Indicator.......38
Cruise Control
..................................................53
Principle of Operation........................................ 121
Cruise control See: Using Cruise Control................................. 121
Cup Holders
.....................................................89
Customer Assistance.................................140
D
Data Recording
..................................................7
Event Data Recording........................................... 8
Service Data Recording......................................... 7
Daytime Running Lamps
.............................59
Direction Indicators.......................................60
Doors and Locks.............................................46
Drive Mode Control.......................................54 Active Aerodynamics ....................................... 126
Damper Comfort Mode.................................... 126
Drive Mode Selection......................................... 122
Front Lift................................................................. 126
Driver and Passenger Airbags...................34 Children and Airbags........................................... 34Proper Driver and Front Passenger Seating
Adjustment........................................................ 34
Driver and Passenger Knee Airbags
.........37
Driving Aids......................................................122
Driving at High Speed................................202 Tire Pressure - Speeds Greater Than
........................................................................\
..... 202
Driving Hints
...................................................134
Driving Through Water................................134
DRL See: Daytime Running Lamps......................... 59
E
Electric Parking Brake
...................................112
Applying the Electric Parking brake..............112
Battery With No Charge.................................... 113
Releasing the Electric Parking Brake............113
Emergency Door Release............................49
Emission Control System...........................99 On-Board Diagnostics (OBD-II)................... 100
Readiness for Inspection and Maintenance (I/M) Testing................................................... 100
Emission Law
.................................................102
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........103
Tampering With a Noise Control System............................................................... 102
End User License Agreement.................288 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 288
Engine Coolant Check
................................162
Adding Coolant.................................................... 162
Coolant Change.................................................. 164
Engine Coolant Temperature Management................................................... 165
Fail-Safe Cooling................................................ 164
Recycled Coolant................................................ 163
Severe Climates.................................................. 164
Engine Emission Control
............................102
Engine Immobilizer See: Passive Anti-Theft System..................... 50
Engine Oil Check............................................161 Adding Engine Oil................................................ 161
Engine Oil Dipstick........................................161
Engine Specifications................................204
Entertainment..............................................230 AM/FM Radio....................................................... 231
316
Ford GT (CGX), enUSA, Edition date: 201711, First Printing Index