Roadside Emergencies
Roadside Assistance
..................................231
Hazard Flashers ...........................................
232
Fuel Shutoff ..................................................
232
Jump Starting the Vehicle .......................
233
Post-Crash Alert System .........................
235
Transporting the Vehicle ..........................
235
Towing Points ...............................................
236
Customer Assistance
Getting the Services You Need ..............
237
In California (U.S. Only) ...........................
238
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
239
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
240
Getting Assistance Outside the U.S. and Canada .......................................................
240
Ordering Additional Owner's Literature ........................................................................\
.
241
Reporting Safety Defects (U.S. Only) ........................................................................\
242
Reporting Safety Defects (Canada Only) ........................................................................\
242
Fuses
Fuse Specification Chart .........................
244
Changing a Fuse ..........................................
253
Maintenance
General Information ..................................
255
Opening and Closing the Hood .............
255
Under Hood Overview - 1.5L EcoBoost™ ........................................................................\
256
Under Hood Overview - 2.0L EcoBoost™ ........................................................................\
257
Under Hood Overview - 2.5L ..................
258
Under Hood Overview - 2.7L EcoBoost™ ........................................................................\
259
Engine Oil Dipstick - 1.5L EcoBoost™ .......................................................................
260 Engine Oil Dipstick - 2.0L EcoBoost™/
2.5L/2.7L EcoBoost™ ...........................
260
Engine Oil Check ........................................
260
Oil Change Indicator Reset ......................
261
Engine Coolant Check ..............................
262
Automatic Transmission Fluid Check - 1.5L EcoBoost™/2.0L EcoBoost™/
2.5L ..............................................................
266
Automatic Transmission Fluid Check - 2.7L EcoBoost™ .....................................
266
Brake Fluid Check .......................................
268
Washer Fluid Check ...................................
269
Fuel Filter .......................................................
269
Changing the 12V Battery ........................
269
Checking the Wiper Blades ......................
271
Changing the Wiper Blades ......................
271
Adjusting the Headlamps ........................
272
Changing a Bulb ..........................................
273
Changing the Engine Air Filter ................
275
Vehicle Care
General Information ...................................
277
Cleaning Products .......................................
277
Cleaning the Exterior ..................................
277
Waxing ............................................................
278
Cleaning the Engine ...................................
279
Cleaning the Windows and Wiper Blades ........................................................................\
279
Cleaning the Interior ..................................
280
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
280
Cleaning Leather Seats .............................
281
Repairing Minor Paint Damage ..............
281
Cleaning the Wheels ..................................
281
Vehicle Storage ...........................................
282
Body Styling Kits .........................................
283
Wheels and Tires
General Information ..................................
284
Tire Care .........................................................
284
Using Summer Tires ..................................
299
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Passenger airbag
Passenger airbag status
indicator
Occupant
Disabled
OFF: Lit
Empty
ON: Unlit Disabled
OFF: Lit
Child
ON: Unlit Enabled
OFF: Unlit
Adult
ON: Lit
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seatback, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
The conditions listed above may cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat may appear
heavier or lighter due to the conditions
described in the list above. Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 48).
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer. If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact the Ford
Customer Relationship Center. See
Getting the Services You Need
(page
237).
SIDE AIRBAGS WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the front or rear
seatbacks, or in areas that may come into
contact with a deploying airbag. Failure to
follow these instructions may increase the
risk of personal injury in the event of a
crash. Do not use accessory seat covers.
The use of accessory seat covers
may prevent the deployment of the
side airbags and increase the risk of injury
in an accident. Do not lean your head on the door.
The side airbag could injure you as it
deploys from the side of the
seatback.
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WARNINGS
Do not attempt to service, repair, or
modify the supplementary restraint
system or associated components.
Failure to follow this instruction could
result in personal injury or death. If a supplementary restraint system
component has deployed, it will not
function again. Have the system and
associated components inspected as soon
as possible. Failure to follow this
instruction could result in personal injury
or death. The side airbags are on the outboard side
of the seat backrests of the front seats. In
certain sideways crashes, the side airbags
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact crashes.
The system consists of the following:
•
A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
• Side airbags inside the driver and front
passenger seat backrests.
• Front passenger sensing system. •
Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
48
).
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
DRIVER AND PASSENGER
KNEE AIRBAGS
Driver and passenger knee airbags are
located under or within the instrument
panel. During a crash, the restraints control
module may activate the driver and
passenger knee airbags (individually or
both) based on crash severity and
respective occupant conditions. Under
certain crash and occupant conditions, the
driver and passenger knee airbags may
deploy (individually or both) but the
corresponding front airbag may not
activate. As with front and side airbags, it
is important to be properly seated and
restrained to reduce the risk of death or
serious injury. Make sure the knee airbags are
operating properly. See
Crash
Sensors and Airbag Indicator
(page
48).
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SAFETY CANOPY™
WARNINGS
Do not place objects or mount
equipment on or near the headliner
at the siderail that may come into
contact with a deploying curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash. Do not lean your head on the door.
The curtain airbag could injure you
as it deploys from the headliner.
Do not attempt to service, repair, or
modify the supplementary restraint
system or associated components.
Failure to follow this instruction could
result in personal injury or death. All occupants of your vehicle,
including the driver, should always
properly wear their seatbelts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your seatbelt could seriously increase the
risk of injury or death. To reduce risk of injury, do not
obstruct or place objects in the
deployment path of the airbag.
If a supplementary restraint system
component has deployed, it will not
function again. Have the system and
associated components inspected as soon
as possible. Failure to follow this
instruction could result in personal injury
or death. The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side rail sheet metal,
behind the headliner, above each row of
seats. In certain sideways crashes or
rollover events, the Safety Canopy will be activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.
The system consists of the following:
•
Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment · Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 48).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
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The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of the vehicle (including
frame, bumper, front end body
structure and tow hooks) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of the vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module. The restraints control module
deploys (activates) the front seatbelt
system, the adaptive collapsible steering
column, driver airbag, passenger airbag,
knee airbag(s), seat mounted side airbags,
Safety Canopy and optional rear inflatable
seatbelts. Based on the type of crash, the
restraints control module will deploy the
appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or a backup
tone (if equipped). Routine maintenance
of the airbag is not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard (If
equipped). The tone pattern will repeat
periodically until the problem, the light
or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The seatbelt pretensioners and the front
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to
deploy a safety device.
The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The seatbelt pretensioners and rear
inflatable seatbelts are designed to
activate in frontal, near-frontal and
side crashes and rollovers.
• The knee airbag(s) may deploy based
on crash severity and occupant
conditions.
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Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are: 1. Your vehicle has run out of fuel
—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 157).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration. If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
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Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.
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USING ALL-WHEEL DRIVE
All-wheel drive uses all four wheels to
power the vehicle. This increases traction,
enabling you to drive over terrain and road
conditions that a conventional two-wheel
drive vehicle cannot. The AWD system is
active all the time and requires no input
from the operator.
Note:
Your AWD vehicle is not intended for
off-road use. The AWD feature gives your
vehicle some limited off-road capabilities
in which driving surfaces are relatively level,
obstruction-free and otherwise similar to
normal on-road driving conditions.
Operating your vehicle under other than
those conditions could subject the vehicle
to excessive stress which might result in
damage which is not covered under your
warranty.
Note: A warning message will be displayed
in the information display when an AWD
system fault is present See Information
Messages (page 105). An AWD system fault
will cause the AWD system to default to
front-wheel drive only mode. When this
warning message is displayed, have your
vehicle serviced at an authorized dealer
Note: A warning message will be displayed
in the information display if the AWD system
has overheated
See Information
Messages (page 105). This condition may
occur if the vehicle was operated in extreme
conditions with excessive wheel slip, such
as deep sand. To resume normal AWD
function as soon as possible, stop the
vehicle in a safe location and stop the
engine for at least 10 minutes. After the
engine has been restarted and the AWD
system has adequately cooled, the warning
message will turn off and normal AWD
function will return. Do not use a spare tire of a different size
other than the tire provided. If the
mini-spare tire is installed, the AWD
system may disable automatically and
enter front-wheel drive only mode to
protect driveline components. This
condition will be indicated by a warning in
the information display See Information
Messages (page 105). If there is a warning
message in the information display from
using the spare tire, this indicator should
turn off after reinstalling the repaired or
replaced normal road tire and cycling the
ignition off and on. It is recommended to
reinstall the repaired or replaced road tire
as soon as possible. Major dissimilar tire
sizes between the front and rear axles
could cause the AWD system to stop
functioning and default to front-wheel
drive or damage the AWD system.
Driving In Special Conditions With
All-Wheel Drive (AWD)
AWD vehicles are equipped for driving on
sand, snow, mud and rough roads and have
operating characteristics that are
somewhat different from conventional
vehicles, both on and off the highway.
Under severe operating conditions, the A/C
may cycle on and off to protect
overheating of the engine.
Basic operating principles in special
conditions
•
Drive slower in strong crosswinds which
can affect the normal steering
characteristics of your vehicle.
• Be extremely careful when driving on
pavement made slippery by loose sand,
water, gravel, snow or ice.
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(If Equipped)