Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (All-Wheel Drive only).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km)
of the message
appearing in the information display
prompting you to change your oil.
• Example 1: The message comes on at
28,751 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect rear axle and U-joints (All-Wheel Drive only).
Inspect frequently, service
as required
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km) Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km)
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Changing a Bulb...........................................273
Front Halogen Fog Lamp................................ 273
Headlamp............................................................. 273
LED Lamps........................................................... 274
License Plate Lamp........................................... 275
Reversing Lamp.................................................. 274
Changing a Fuse...........................................253 Fuses....................................................................... 253
Changing a Road Wheel...........................304 Changing a Road Wheel Procedure...........306
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 304
Stowing the Flat Tire Using the Retainer Strap................................................................. 309
Stowing the Flat Tire Without the Retainer Strap................................................................. 309
Changing the 12V Battery.........................269
Changing the Engine Air Filter.................275 2.5L Engine........................................................... 276
EcoBoost Engines.............................................. 275
Changing the Wiper Blades.......................271
Checking MyKey System Status..............58 MyKey Distance.................................................... 58
Number of Admin Keys...................................... 59
Number of MyKeys.............................................. 59
Checking the Wiper Blades.......................271
Child Restraint and Seatbelt Maintenance.................................................39
Child Restraint Positioning.........................29
Child Safety
.......................................................18
General Information............................................. 18
Child Safety Locks.........................................30 Left-Hand Side....................................................... 31
Right-Hand Side.................................................... 31
Cleaning Leather Seats..............................281
Cleaning Products
........................................277
Materials................................................................ 277
Cleaning the Engine....................................279
Cleaning the Exterior...................................277 Cleaning the Headlamps................................ 278
Exterior Chrome Parts...................................... 278
Exterior Plastic Parts........................................ 278
Stripes or Graphics............................................ 278
Underbody............................................................ 278
Under Hood.......................................................... 278
Cleaning the Instrument Panel and Instrument Cluster Lens........................280
Cleaning the Interior...................................280 Cleaning the Wheels...................................281
Cleaning the Windows and Wiper
Blades............................................................279
Clearing All MyKeys
.......................................58
Climate............................................................424
Climate Control
.............................................120
Climate Controlled Seats...........................137 Cooled Seats........................................................ 138
Coolant Check See: Engine Coolant Check............................ 262
Crash Sensors and Airbag Indicator.......48
Creating a MyKey............................................57 Programming or Changing Configurable
Settings............................................................... 58
Cross Traffic Alert..........................................211 Blocked Sensors.................................................. 213
Switching the System Off and On................213
System Errors....................................................... 213
System Lights, Messages and Audible Alerts................................................................... 213
System Limitations............................................ 213
Using the Cross Traffic Alert System............211
Cruise Control
..................................................72
Principle of Operation...................................... 196
Type One.................................................................. 72
Type Two.................................................................. 73
Cruise control See: Using Cruise Control................................ 196
Customer Assistance
..................................237
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................78
Type One - Conventional
(Non-Configurable)........................................ 78
Type Two - Configurable................................... 78
Digital Radio
..................................................349
HD Radio Reception and Station
Troubleshooting............................................ 350
Direction Indicators.......................................80
Doors and Locks
..............................................61
Driver Alert.....................................................204 PRINCIPLE OF OPERATION.......................... 204
USING DRIVER ALERT.................................... 204
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Driver and Passenger Airbags....................42
Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driver and Passenger Knee Airbags........46
Driving Aids....................................................204
Driving Hints...................................................229
Driving Through Water...............................229
DRL See: Daytime Running Lamps......................... 78
E
Economical Driving.....................................229
Electric Parking Brake..................................176
Applying the Electric Parking brake.............176
Battery With No Charge................................... 178
Parking On a Hill (Vehicles With a Manual Transmission) ................................................. 176
Releasing the Electric Parking Brake............177
Electromagnetic Compatibility..............493
Emission Law
..................................................161
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........162
Tampering With a Noise Control System................................................................ 161
End User License Agreement
.................495
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 495
Engine Block Heater....................................150 Using the Engine Block Heater....................... 151
Engine Coolant Check
...............................262
Adding Coolant................................................... 263
Engine Coolant Temperature Management.................................................. 265
Fail-Safe Cooling............................................... 264
Recycled Coolant.............................................. 264
Severe Climates................................................. 264
Engine Emission Control
.............................161
Engine Immobilizer See: Passive Anti-Theft System.................... 68
Engine Oil Check.........................................260 Adding Engine Oil............................................... 261
Engine Oil Dipstick - 1.5L EcoBoost™................................................260
Engine Oil Dipstick - 2.0L EcoBoost™/ 2.5L/2.7L EcoBoost™
.............................260 Engine Specifications - 1.5L
EcoBoost™..................................................313
Drivebelt Routing................................................ 313
Engine Specifications - 2.0L EcoBoost™..................................................313
Drivebelt Routing................................................ 314
Engine Specifications - 2.5L
.....................314
Drivebelt Routing................................................ 314
Engine Specifications - 2.7L EcoBoost™..................................................315
Drivebelt Routing................................................ 315
Entertainment...............................................413 AM/FM Radio....................................................... 415
Apps........................................................................\
423
Bluetooth Stereo or USB................................ 422
CD (If equipped)................................................. 421
HD Radio ™ Information (If
Available)......................................................... 418
SiriusXM® Satellite Radio (If Activated)......................................................... 415
Sources................................................................... 414
Supported Media Players, Formats and Metadata Information................................. 423
USB Port................................................................ 423
Environment
......................................................15
EPB See: Electric Parking Brake.............................. 176
Essential Towing Checks
..........................225
Before Towing a Trailer.................................... 226
Hitches................................................................... 225
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 226
Safety Chains...................................................... 225
Trailer Brakes....................................................... 225
Trailer Lamps....................................................... 225
When Towing a Trailer..................................... 226
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors
................................................84
Auto-Dimming Feature...................................... 85
Blind Spot Monitor.............................................. 86
Fold-Away Exterior Mirrors............................... 85
Heated Exterior Mirrors...................................... 85
Integrated Blind Spot Mirrors.......................... 85
Memory Mirrors..................................................... 85
Power Exterior Mirrors........................................ 84
Puddle Lamps ...................................................... 85
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Personal Safety System
™.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Phone...............................................................427 During a Phone Call.......................................... 430
Making Calls........................................................ 429
Pairing Your Cell Phone for the First Time................................................................... 427
Phone Menu........................................................ 428
Receiving Calls................................................... 430
Smartphone Connectivity............................... 431
Text Messaging.................................................... 431
Post-Crash Alert System..........................235
Power Door Locks See: Locking and Unlocking.............................. 61
Power Seats
....................................................132
10-way power seat............................................. 134
6-way power seat............................................... 133
Power Lumbar..................................................... 134
Power Windows
..............................................83
Accessory Delay................................................... 84
Bounce-Back......................................................... 83
One-Touch Down................................................. 83
One-Touch Up....................................................... 83
Window Lock......................................................... 84
Pre-Collision Assist
......................................215
Using the Pre-Collision Assist
System............................................................... 215
Protecting the Environment........................15
R
Rear Parking Aid............................................183 Obstacle Distance Indicator........................... 184
Rear Seat Armrest........................................138
Rear Seats.......................................................136
Rear View Camera
.......................................193
Camera Guidelines............................................ 194
Manual Zoom....................................................... 195
Obstacle Distance Indicator........................... 195
Rear Camera Delay............................................ 195
Using the Rear View Camera System.........193
Rear View Camera See: Rear View Camera.................................... 193
Recommended Towing Weights
............224
Refueling..........................................................157 Refueling System Overview............................ 157
Refueling System Warning............................. 159Refueling Your Vehicle......................................
158
Remote Control..............................................50 Car Finder................................................................ 53
Intelligent Access Key........................................ 50
Remote Start......................................................... 54
Replacing the Battery......................................... 52
Sounding the Panic Alarm................................ 53
Using the Key Blade............................................. 51
Remote Start
..................................................129
Automatic Settings............................................ 129
Repairing Minor Paint Damage...............281
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................55
Reporting Safety Defects (Canada Only)..............................................................242
Reporting Safety Defects (U.S. Only)..............................................................242
Roadside Assistance
...................................231
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 232
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................232
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 232
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 231
Vehicles Sold in the United States: Using Roadside Assistance.................................... 231
Roadside Emergencies
...............................231
Running-In See: Breaking-In................................................. 229
Running Out of Fuel....................................156 Adding Fuel From a Portable Fuel
Container.......................................................... 156
Filling a Portable Fuel Container.................. 156
S
Safety Canopy ™
.............................................47
Safety Precautions......................................154
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The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).......................239
Tire Care..........................................................284
Glossary of Tire Terminology........................ 286
Information About Uniform Tire Quality Grading............................................................. 284
Information Contained on the Tire Sidewall............................................................ 287
Temperature A B C............................................ 285
Traction AA A B C.............................................. 285
Treadwear............................................................ 285
Tire Pressure Monitoring System..........300 Changing Tires With a Tire Pressure
Monitoring System........................................ 301
Understanding Your Tire Pressure Monitoring System ....................................... 301
Tires See: Wheels and Tires..................................... 284
Towing a Trailer.............................................223 Load Placement................................................. 223
Towing Points................................................236 Installing the Recovery Hook........................ 236
Recovery Hook Location................................. 236
Towing the Vehicle on Four Wheels...........................................................227
Emergency Towing............................................. 227
Recreational Towing.......................................... 227
Vehicles Equipped with 1.5L, 2.0L, and 2.5L Engines.............................................................. 227
Vehicles Equipped with a 2.7L Engine........227
Towing..............................................................223
Traction Control............................................180 Principle of Operation...................................... 180
Transmission Code Designation.............321
Transmission..................................................165
Transporting the Vehicle
...........................235
Type Approvals..............................................521
RF Certification Logos for Tire Pressure
Monitoring Sensor(s)................................... 521
U
Under Hood Overview - 1.5L EcoBoost™.................................................256
Under Hood Overview - 2.0L EcoBoost™..................................................257
Under Hood Overview - 2.5L
...................258 Under Hood Overview - 2.7L
EcoBoost™.................................................259
Unique Driving Characteristics
................152
Universal Garage Door Opener...............139
HomeLink Wireless Control System............139
USB Port
.........................................................354
Using Adaptive Cruise Control.................197 Automatic Cancellation................................. 200
Blocked Sensor................................................... 202
Canceling the Set Speed............................... 200
Changing the Set Speed................................ 200
Detection Issues................................................. 201
Following a Vehicle............................................ 198
Following a Vehicle to a Complete Stop.................................................................... 199
Hilly Condition Usage...................................... 200
Overriding the Set Speed............................... 200
Park Brake Application................................... 200
Resuming the Set Speed............................... 200
Setting the Adaptive Cruise Speed.............198
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary.......................... 198
Setting the Gap Distance................................ 199
Switching Adaptive Cruise Control Off...................................................................... 200
Switching Adaptive Cruise Control On........................................................................\
197
Switching to Normal Cruise Control...........203
System Not Available...................................... 202
Using All-Wheel Drive.................................170 Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 170
Using Cruise Control...................................196 Switching Cruise Control Off......................... 196
Switching Cruise Control On.......................... 196
Using MyKey With Remote Start Systems..........................................................59
Using Snow Chains.....................................299
Using Stability Control................................182
Using Summer Tires
...................................299
Using SYNC™ With Your Media Player.............................................................376
Accessing Your USB Song Library...............380
Bluetooth Devices and System Settings............................................................ 382
Connecting Your Digital Media Player to the USB Port........................................................... 376
Media Menu Features....................................... 379
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