2018 FORD FUSION/HYBRID service

Driving Hints
Breaking-In
....................................................228
Economical Driving ....................................
228
Driving Through Water ..............................
229
Floor Mats ......................................................
229
Roadside Emergencies
Roadside Assistance ..................................
231
Hazard Flashers ...........................................
232
Fuel Shutoff ..................................................
232
Jump Starting the Vehicle .......................
233
Collision, Damage or Fire Event .............
235
Post-Crash Alert System .........................
236
Transporting the Vehicle ..........................
237
Towing Points ...............................................
237
Customer Assistance
Getting the Services You Need ..............
239
In California (U.S. Only) ...........................
240
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ......................
241
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
242
Getting Assistance Outside the U.S. and Canada .......................................................
242
Ordering Additional Owner's Literature ........................................................................\
243
Reporting Safety Defects (U.S. Only) ........................................................................\
244
Reporting Safety Defects (Canada Only) ........................................................................\
244
Fuses
Fuse Specification Chart .........................
246
Changing a Fuse .........................................
256
Maintenance
General Information ..................................
258
Opening and Closing the Hood .............
258
Under Hood Overview ..............................
259
Engine Oil Dipstick .....................................
260Engine Oil Check
........................................
260
Oil Change Indicator Reset ......................
261
Engine Coolant Check ...............................
261
Automatic Transmission Fluid Check ........................................................................\
265
Brake Fluid Check .......................................
266
Washer Fluid Check ...................................
266
Fuel Filter .......................................................
267
Changing the 12V Battery ........................
267
Checking the Wiper Blades ....................
268
Changing the Wiper Blades ....................
269
Adjusting the Headlamps .......................
269
Changing a Bulb ..........................................
270
Changing the Engine Air Filter ................
272
Vehicle Care
General Information ...................................
274
Cleaning Products ......................................
274
Cleaning the Exterior .................................
274
Waxing .............................................................
275
Cleaning the Engine ...................................
276
Cleaning the Windows and Wiper Blades ........................................................................\
276
Cleaning the Interior ...................................
277
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
277
Cleaning Leather Seats ............................
278
Repairing Minor Paint Damage ..............
278
Cleaning the Wheels .................................
278
Vehicle Storage ............................................
279
Body Styling Kits ........................................
280
Wheels and Tires
General Information ...................................
281
Tire Sealant and Inflator Kit ....................
281
Tire Care .........................................................
287
Using Summer Tires ..................................
302
Using Snow Chains ....................................
302
Tire Pressure Monitoring System .........
303
Technical Specifications .........................
306
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Capacities and Specifications
Engine Specifications
...............................308
Motorcraft Parts .........................................
309
Vehicle Identification Number ................
310
Vehicle Certification Label ........................
311
Transmission Code Designation .............
311
Capacities and Specifications ................
312
Bulb Specification Chart ...........................
315
Audio System
General Information ....................................
317
Audio Unit - Vehicles With: SYNC 3/Sony Audio System ............................................
318
Audio Unit - Vehicles With: SYNC, Vehicles Without: Touchscreen Display
........................................................................\
320
Audio Unit - Vehicles With: SYNC 3, Vehicles Without: Sony Audio System
........................................................................\
325
Digital Radio .................................................
326
Satellite Radio .............................................
328
USB Port ..........................................................
331
SYNC™
General Information ..................................
332
Using Voice Recognition ..........................
334
Using SYNC™ With Your Phone ...........
336
SYNC™ Applications and Services ......
348
Using SYNC™ With Your Media Player ........................................................................\
353
SYNC™ Troubleshooting ........................
362
SYNC™ 3
General Information ..................................
370
Home Screen ...............................................
383
Using Voice Recognition ..........................
384
Entertainment .............................................
390
Climate ............................................................
401
Phone .............................................................
404
Navigation ....................................................
409Electric Vehicle Information
....................
419
Apps ................................................................
439
Settings ..........................................................
442
SYNC™ 3 Troubleshooting ....................
456
Accessories
Accessories ..................................................
469
Ford Protect
Ford Protect ...................................................
471
Scheduled Maintenance
General Maintenance Information .......
473
Normal Scheduled Maintenance .........
476
Special Operating Conditions Scheduled Maintenance ...........................................
480
Scheduled Maintenance Record ..........
482
Appendices
Electromagnetic Compatibility .............
493
End User License Agreement ................
495
Type Approvals .............................................
521
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Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, such as SYNC Vehicle Health
Report or MyFord Mobile App, you consent
that certain diagnostic information may
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also be accessed electronically by Ford
Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries. See SYNC™ (page 332).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle ’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
The event data recorder in this vehicle
is designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and •
How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
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Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 332).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 332). CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your
hands after handling. PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
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We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
see the Warranty Manual that is provided
to you along with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. NEVER use a rearward facing child
restraint on a seat protected by an
ACTIVE AIRBAG in front of it, DEATH
or SERIOUS INJURY to the CHILD can
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On Board Diagnostics Data Link
Connector
WARNING
Do not connect wireless plug-in
devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector. Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner ’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
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2. Grasp the shoulder portion and pull
downward until you pull the entire belt
out. As the belt retracts, you will hear
a clicking sound. This indicates the
seatbelt is now in the automatic
locking mode.
Rear outboard inflatable seatbelts
(second row only –if equipped)1. Buckle the combination lap and
shoulder belt.
2. Grasp the lap portion of the belt and pull upward until you pull the entire
belt out.
3. Allow the belt to retract. As the belt retracts, you will hear a clicking sound.
This indicates the seatbelt is now in the
automatic locking mode.
How to Disengage the Automatic
Locking Mode
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and activate the vehicle
sensitive (emergency) locking mode. Rear Inflatable Seatbelt (If Equipped) WARNINGS
Do not attempt to service, repair, or
modify the supplementary restraint
system or associated components.
Failure to follow this instruction could
result in personal injury or death. If a supplementary restraint system
component has deployed, it will not
function again. Have the system and
associated components inspected as soon
as possible. Failure to follow this
instruction could result in personal injury
or death. The rear inflatable seatbelts are in the
shoulder portion of the seatbelts of the
second-row outboard seating positions.
Note:
The rear inflatable seatbelts are
compatible with most infant and child
safety car seats and belt positioning booster
seats when properly installed. This is
because they are designed to fill with a
cooled gas at a lower pressure and at a
slower rate than traditional airbags. After
inflation, the shoulder portion of the
seatbelt remains cool to the touch.
The rear inflatable seatbelt consists of the
following:
• An inflatable bag in the shoulder
seatbelt webbing.
• Lap seatbelt webbing with automatic
locking mode.
• The same warning light, electronic
control and diagnostic unit as used for
the front seatbelts.
• Impact sensors in various parts of the
vehicle.
How does the rear inflatable seatbelt
system work?
The rear inflatable seatbelts function like
standard restraints in everyday usage.
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