Driving Hints
Breaking-In
....................................................228
Economical Driving ....................................
228
Driving Through Water ..............................
229
Floor Mats ......................................................
229
Roadside Emergencies
Roadside Assistance ..................................
231
Hazard Flashers ...........................................
232
Fuel Shutoff ..................................................
232
Jump Starting the Vehicle .......................
233
Collision, Damage or Fire Event .............
235
Post-Crash Alert System .........................
236
Transporting the Vehicle ..........................
237
Towing Points ...............................................
237
Customer Assistance
Getting the Services You Need ..............
239
In California (U.S. Only) ...........................
240
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ......................
241
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
242
Getting Assistance Outside the U.S. and Canada .......................................................
242
Ordering Additional Owner's Literature ........................................................................\
243
Reporting Safety Defects (U.S. Only) ........................................................................\
244
Reporting Safety Defects (Canada Only) ........................................................................\
244
Fuses
Fuse Specification Chart .........................
246
Changing a Fuse .........................................
256
Maintenance
General Information ..................................
258
Opening and Closing the Hood .............
258
Under Hood Overview ..............................
259
Engine Oil Dipstick .....................................
260Engine Oil Check
........................................
260
Oil Change Indicator Reset ......................
261
Engine Coolant Check ...............................
261
Automatic Transmission Fluid Check ........................................................................\
265
Brake Fluid Check .......................................
266
Washer Fluid Check ...................................
266
Fuel Filter .......................................................
267
Changing the 12V Battery ........................
267
Checking the Wiper Blades ....................
268
Changing the Wiper Blades ....................
269
Adjusting the Headlamps .......................
269
Changing a Bulb ..........................................
270
Changing the Engine Air Filter ................
272
Vehicle Care
General Information ...................................
274
Cleaning Products ......................................
274
Cleaning the Exterior .................................
274
Waxing .............................................................
275
Cleaning the Engine ...................................
276
Cleaning the Windows and Wiper Blades ........................................................................\
276
Cleaning the Interior ...................................
277
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
277
Cleaning Leather Seats ............................
278
Repairing Minor Paint Damage ..............
278
Cleaning the Wheels .................................
278
Vehicle Storage ............................................
279
Body Styling Kits ........................................
280
Wheels and Tires
General Information ...................................
281
Tire Sealant and Inflator Kit ....................
281
Tire Care .........................................................
287
Using Summer Tires ..................................
302
Using Snow Chains ....................................
302
Tire Pressure Monitoring System .........
303
Technical Specifications .........................
306
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Lane Keeping System
Action
Message
The system has malfunctioned. Contact an authorized dealer
as soon as possible.
Lane Keeping Sys.
Malfunction Service Required
The system has detected a condition that has caused the
system to be temporarily unavailable.
Front Camera Tempor-
arily Not Available
The system has detected a condition that requires you to
clean the windshield in order for it to operate properly.
Front Camera Low Visib-
ility Clean Screen
The system has malfunctioned. Contact an authorized dealer
as soon as possible.
Front Camera Malfunc-
tion Service Required
The system requests the driver to keep their hands on the
steering wheel.
Keep Hands on Steering
Wheel
Maintenance Action
Message
Stop your vehicle as soon as safely possible and turn off the
engine. Check the oil level. If the warning stays on or continues
to come on with your engine running, contact an authorized
dealer as soon as possible.
Low Engine Oil Pressure
The engine oil life remaining is 10% or less.
Change Engine Oil Soon
The oil life left is at 0%.
Oil Change Required
The brake fluid level is low, inspected the brake system
immediately. See Brake Fluid Check (page 266).
Brake Fluid Level Low
The brake system needs servicing. Stop your vehicle in a safe
place. Contact an authorized dealer.
Check Brake System
The engine coolant temperature is excessively high. See
Engine Coolant Check
(page 261).
Engine Coolant Over
Temperature
The motor electronics are overheating. Stop your vehicle as
soon as safely possible, turn off your vehicle and let it cool. If
the warning stays on or continues to come on, contact an
authorized dealer as soon as possible.
Motor Coolant Over
Temperature
The engine has reduced power to help reduce high engine
temperature.
Power Reduced to
Lower Engine Temp
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Note:
An oil change is not required but gives
you the option of not running a low engine
use cycle. Resetting the oil life monitoring
system will suspend the low engine use
mode.
Fuel Freshness
See Fuel Quality (page 157).
ECOSELECT
(If Equipped)
EcoSelect is a drive mode for non plug-in
vehicles designed to offer the best possible
fuel economy with tradeoffs in vehicle
performance and comfort. To switch EcoSelect on, press
the
ECO button.
A graphic displays on your information
display when EcoSelect is on.
Your vehicle will remember the last
selected mode whenever you start your
vehicle.
EcoSelect allows your vehicle to operate
more efficiently. You will notice:
• Less aggressive cooling.
• Softer acceleration.
• Increased deceleration when coasting.
• Changes in engine behavior.
• ECO cruise control activation.
HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS Answer
Question
The high voltage battery is electrically isol-ated from the rest of the vehicle when the
key is off. When you switch the key on, high voltage contactors inside the battery are
closed to make the electricity available to the motor and generator and enable the
vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer will determine if an
engine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or if the outside temperature is low.
Why does the engine sometimes start at
key-on?
There are several reasons the engine stayson for an extended amount of time when
you first start it. One common reason is to
make sure that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the
engine shuts down?
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Answer
Question
The engine is required to turn on above thisspeed to protect the transmission hard- ware.
Why does my engine never shut down
above 85 mph (137 km/h)
In order to make sure that the climate
control system can begin heating the cabin or defrosting the windshield as soon as a driver requests it, the engine coolant
temperature has to be kept sufficiently hot. Keeping the engine on is required to main- tain the correct coolant temperature.
Why does my engine stay on when it is
extremely cold outside?
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate when
driving at a steady speed. These are charac- teristics of the Atkinson engine cycle and the transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
The fan noise comes from a fan located
next to the high voltage battery pack. This fan turns on when the battery requires
cooling air. The fan speed, and associated noise level, will change according to theamount of cooling required to maintain
good performance. Maintaining the battery temperature at optimal conditions also
prolongs the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear
of my hybrid?
Change the engine oil every 10,000 mi
(16,000 km) or once per year under normal operating conditions.
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
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1. Remove the filler cap.
2. Add engine oil that meets the Ford
specifications. See Capacities and
Specifications (page 308).
3. Replace the filler cap. Turn it until you feel a strong resistance.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator.
From the main menu scroll to: Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}% Action and description
Message
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK WARNINGS
Never remove the coolant reservoir
cap when the engine is running or
hot.
Do not put coolant in the windshield
washer reservoir. If sprayed on the
windshield, coolant could make it
difficult to see through the windshield. To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure
relief cap. The cooling system is under
pressure. Steam and hot liquid can come
out forcefully when you loosen the cap
slightly. Do not add coolant further than the
MAX mark.
Your vehicle has two separate cooling
systems. One for cooling the engine and a
separate system for cooling the inverter
system controller that is specific to the
hybrid operating system. The two systems
operate similarly, with the inverter system
controller cooling system generally
operating at a lower temperature and
pressure.
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance
(page 473).
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3.
Remove tar and grease with a bug and
tar remover. We recommend that you
use Ford approved bug and tar remover
if available.
4. Thoroughly rinse the wheels with water
after cleaning.
If you intend on parking your vehicle for an
extended period after cleaning the wheels
with a wheel cleaner, drive your vehicle for
a few minutes before doing so. This
reduces the risk of corrosion of the brake
discs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damage
wheel rims and covers.
Note: Using non-recommended cleaners,
harsh cleaning products, chrome wheel
cleaners or abrasive materials could
damage wheel rims and covers.
VEHICLE STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make
sure your vehicle stays in good operating
condition.
We engineer and test all motor vehicles
and their components for reliable, regular
driving. Under various conditions,
long-term storage may lead to degraded
engine performance or failure unless you
use specific precautions to preserve engine
components.
General
• Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If you store vehicles outside, they
require regular maintenance to protect
against rust and damage. Body
•
Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if you
store it in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel System
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
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CAPACITIES AND SPECIFICATIONS
Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure.
Only qualified personnel should service the air conditioning refrigerant system.
Opening the air conditioning refrigerant system can cause personal injury.
Capacity
Item
4.5 qt (4.3 L)
Engine oil (with oil filter).
8.9 qt (8.4 L)
Engine coolant (hybrid).
9.0 qt (8.5 L)
Engine coolant (plug-in hybrid).
1.1 qt (1 L)
Inverter system controller coolant.
Between MIN/MAX on brake fluid reservoir
Brake fluid.
4.8 qt (4.5 L)1
Automatic transmission fluid.
Fill as required
Windshield washer fluid.
14.0 gal (53 L)
Fuel tank.
20 oz (0.567 kg)
A/C refrigerant.
5.07 fl oz (150 ml)
A/C refrigerant compressor oil.
1 Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials Specification
Name
WSS-M2C947-A
Motor oil (U.S. and Mexico):
Motorcraft SAE 0W-20 Synthetic Blend Motor Oil
XO-0W20-QSP
WSS-M2C945-A
Motor oil (Canada):
Motorcraft SAE 5W-20 Super Premium Motor Oil
CXO-5W20-LSP12
WSS-M97B44-D2
Engine coolant (U.S. and Mexico):
Motorcraft Orange Prediluted Antifreeze/Coolant
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Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Fusion Full Hybrid
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the proper oil change interval.
This interval may be up to one year or
10,000 mi (16,000 km).
A message appears in the information
display when it is time for an oil change.
Make sure you perform the oil change
within two weeks or
500 mi (800 km)of
the message appearing. Make sure you
reset the oil monitoring system after each
oil change. See
Oil Change Indicator
Reset (page 261).
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or
10,000 mi
(16,000 km)from the previous oil change.
Never exceed one year or 10,000 mi
(16,000 km)between oil change intervals. Fusion Energi Plug-in Hybrid
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the proper oil change interval.
This interval may be up to two years or
20,000 mi (32,000 km)
.
A message appears in the information
display when it is time for an oil change.
Make sure you perform the oil change
within two weeks or
500 mi (800 km)of
the message appearing. Make sure you
reset the Intelligent Oil-Life Monitor after
each oil change. See
Oil Change
Indicator Reset (page 261).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km)from
your last oil change. Never exceed two
years or
20,000 mi (32,000 km)between
oil change intervals.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle ’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
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