2018 FORD FUSION/HYBRID ESP

A message displays if something obstructs
the radar signals from the sensor. The
sensor is in the lower grille. The system
cannot detect a vehicle ahead and does
not function when something blocks the
sensor.
Possible Causes and Actions for This Message Displaying: Action
Cause
Clean the grille surface in front of the radar
or remove the object causing the obstruc-
tion.
The surface of the radar is dirty or
obstructed.
Wait a short time. It may take several
minutes for the radar to detect that it is free
from obstruction.
The surface of the radar is clean but the
message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow is interfering with the
radar signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Water, snow or ice on the surface of the
road may interfere with the radar signals.
Wait a short time or switch to normal cruise
control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
Due to the nature of radar technology, it is possible to get a blockage warning with no
actual block. This happens, for example, when driving in sparse rural or desert
environments. A false blocked condition either self clears, or clears after you restart your
vehicle.
Switching to Normal Cruise
Control WARNING
Normal cruise control will not brake
when your vehicle is approaching
slower vehicles. Always be aware of
which mode you have selected and apply
the brakes when necessary. You can change from adaptive cruise
control to normal cruise control through
the information display. The cruise control indicator light
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting does not display, and the system
does not respond to lead vehicles.
Automatic braking remains active to
maintain set speed.
Switching to ECO Cruise
Using cruise control with ECO Cruise
switched on may change the operation of
the system. This feature saves vehicle
energy by relaxing acceleration compared
to standard cruise control. For example,
your vehicle may temporarily lose speed
when going uphill.
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DRIVER ALERT (If Equipped)
PRINCIPLE OF OPERATION WARNINGS
The system is designed to aid the
driver. It is not intended to replace
your attention and judgment. You are
still responsible to drive with due care and
attention. At all times, you are responsible for
controlling your vehicle, supervising
the system and intervening, if
required. Failure to take care may result in
the loss of control of your vehicle, serious
personal injury or death. The system may not function if the
sensor is blocked.
Take regular rest breaks if you feel
tired. Do not wait for the system to
warn you.
Certain driving styles may result in
the system warning you even if you
are not feeling tired.
In cold and severe weather
conditions the system may not
function. Rain, snow and spray can
all limit sensor performance. The system will not operate if the
sensor cannot track the road lane
markings.
If damage occurs in the immediate
area surrounding the sensor, have
your vehicle checked as soon as
possible. The system may not correctly
operate if your vehicle is fitted with
a suspension kit not approved by us.
The sensor is near the rear view mirror.
Note:
Keep the windshield free from
obstructions for example bird droppings,
insects and snow or ice. Note:
If the camera is blocked or if the
windshield is damaged, the system may not
function.
Note: The system will store the on or off
setting in the information display menu
through ignition cycles.
Note: If enabled in the menu, the system
will be active at speeds above
40 mph
(64 km/h). When below the activation
speed, the information display will inform
the driver that the system is unavailable.
The system automatically monitors your
driving behavior using various inputs
including the front camera sensor.
If the system detects that your driving
alertness is reduced below a certain
threshold, the system will alert you using
a chime and a message in the cluster
display.
USING DRIVER ALERT
Switching the System On and Off
Switch the system on or off using the
information display. See
General
Information (page 97).
When activated, the system will monitor
your alertness level based upon your
driving behavior in relation to the lane
markings, and other factors.
System Warnings
Note: The system will not issue warnings
below approximately
40 mph (64 km/h).
The warning system has two stages. At
first, the system issues a temporary
warning that you need to take a rest. This
message will only appear for a short time.
If the system detects further reduction in
driving alertness, it may issue another
warning that will remain in the information
display for a longer time. You can press OK
on the steering wheel control to clear the
warning.
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System Display
When active the system will run
automatically in the background and only
issue a warning if required. You can view
the status at any time using the
information display. See General
Information (page 97).
The alertness level is shown by six steps
in a colored bar. The current assessment of your alertness
is within a typical range.
The current assessment of your alertness
indicates that you should rest as soon as
safely possible.
The status bar will travel from left to right
as the calculated alertness level
decreases. As the rest icon is approached
the color turns from green to yellow to red.
The yellow position indicates the first
warning is active and the red position
indicates the second warning is active.
Note:
If you have recently received a
warning; you should consider resting, even
if the current assessment is within the
typical range. Note:
If the camera sensor cannot track the
road lane markings or if your vehicle speed
drops below approximately
40 mph
(64 km/h), the alertness level will change
to grey for a short time and the information
display will inform you that the system is
unavailable.
Resetting the System
You can reset the system by either:
• Switching the ignition off and on.
• Stopping the vehicle and then opening
and closing the driver ’s door.
LANE KEEPING SYSTEM
(If
Equipped) WARNINGS
The system is designed to aid the
driver. It is not intended to replace
your attention and judgment. You are
still responsible to drive with due care and
attention. Always drive with due care and
attention when using and operating
the controls and features on your
vehicle. At all times, you are responsible for
controlling your vehicle, supervising
the system and intervening, if
required. Failure to take care may result in
the loss of control of your vehicle, serious
personal injury or death. In cold and severe weather
conditions the system may not
function. Rain, snow and spray can
all limit sensor performance. The system will not operate if the
sensor cannot track the road lane
markings.
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PRE-COLLISION ASSIST (If
Equipped) WARNINGS
At all times, you are responsible for
controlling your vehicle, supervising
the system and intervening, if
required. Failure to take care may result in
the loss of control of your vehicle, serious
personal injury or death. The system is designed to aid the
driver. It is not intended to replace
your attention and judgment. You are
still responsible to drive with due care and
attention. The system does not detect vehicles
that are driving in a different
direction, pedestrians at night,
cyclists or animals. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death. The system does not operate during
hard acceleration or steering. Failure
to take care may lead to a crash or
personal injury. The system may fail or operate with
reduced function during cold and
severe weather conditions. Snow,
ice, rain, spray and fog can adversely affect
the system. Keep the front camera and
radar free of snow and ice. Failure to take
care may result in the loss of control of
your vehicle, serious personal injury or
death. In situations where the vehicle
camera has limited detection
capability, this may reduce system
performance. These situations include but
are not limited to direct or low sunlight,
vehicles at night without tail lights,
unconventional vehicle types, pedestrians
with complex backgrounds, running WARNINGS
pedestrians, partly obscured pedestrians,
or pedestrians that the system cannot
distinguish from a group. Failure to take
care may result in the loss of control of
your vehicle, serious personal injury or
death. The system cannot help prevent all
crashes. Do not rely on this system
to replace driver judgment and the
need to maintain a safe distance and
speed. Using the Pre-Collision Assist
System
The system is active at speeds above
approximately
3 mph (5 km/h) and
pedestrian detection is active at speeds
up to
50 mph (80 km/h). If your vehicle is rapidly approaching
another stationary vehicle, a vehicle
traveling in the same direction as yours, or
a pedestrian within your driving path, the
system is designed to provide three levels
of functionality:
1. Alert
2. Brake Support
3. Active Braking
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Alert: When activated, a red warning light
flashes, an audible warning chime sounds
and a warning message shows in the
information display.
Brake Support
: Assists the driver in
reducing collision speed by preparing the
brake system for rapid braking. Brake
support does not automatically activate
the brakes, but if the brake pedal is pressed
even lightly by the driver, brake support
could add additional braking up to full
force.
Active Braking
: Active braking may
activate if the system determines that a
collision is imminent. The system may help
the driver reduce impact damage or avoid
the crash completely.
Note: If you perceive Pre-Collision Assist
alerts as being too frequent or disturbing,
then you can reduce the alert sensitivity,
though the manufacturer recommends
using the highest sensitivity setting where
possible. Setting lower sensitivity would
lead to fewer and later system warnings.
Adjusting the Pre-Collision Assist
Settings
You can adjust the Pre-Collision Assist
settings by using the information display
control. See General Information (page
97
).
If required, you can switch active braking
off using the information display control.
See
General Information (page 97).
Note: Active braking automatically turns
on every time you switch the ignition on. Blocked Sensors
If a message regarding a blocked sensor
or camera appears in the information
display, the radar signals or camera images
are obstructed. The radar sensor is located
behind a fascia cover near the driver side
of the lower grille. With an obstructed
radar, the Pre-Collision Assist system does
not function and cannot detect a vehicle
ahead. With the front camera obstructed,
the Pre-Collision Assist system does not
respond to pedestrians or stationary
vehicles and the system performance on
moving vehicles reduces. The following
table lists possible causes and actions for
when this message displays.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible:
•
Move your vehicle to a safe, nearby
location and remain on the scene.
• Roll down the windows before
switching your vehicle off.
• Place your vehicle in park (P), set the
parking brake, switch off the vehicle,
activate the hazard warning flashers
and move your key(s) at least 15 ft
(5 m) away from the vehicle.
Always:
• Call emergency assistance if needed
and advise that an electric or
hybrid-electric vehicle is involved.
• Exposed electrical components, wires,
and high-voltage batteries present
potential high-voltage shock hazards.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid-electric
vehicle.
Fires
As with any vehicle, call emergency
assistance immediately if you see sparks,
smoke or flames coming from the vehicle.
Remain a safe distance from the vehicle
and try to stay clear of the smoke.
• Exit the vehicle immediately.
• Advise emergency assistance that an
electric or hybrid-electric vehicle is
involved. •
As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Stay out of the roadway and stay out
of the way of any oncoming traffic
while awaiting the arrival of emergency
responders.
Post-Incident
• Do not store a severely damaged
vehicle with a lithium-ion battery inside
a structure or within 49 ft (15 m) of any
structure or vehicle.
• Make sure that passenger and luggage
compartments remain ventilated.
• Call emergency assistance if you
observe leaking fluids, sparks, smoke
or flames, or hear gurgling or bubbling
from the high-voltage battery.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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