2018 FORD FUSION/HYBRID remote start

Restricted features
Editing Wi-Fi settings.
Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.
Text Messages
Using the keyboard to enter a destination.
Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
MyFord Mobile ™ with Embedded
Modem For Energi Vehicles (If
Equipped)
Connect to your vehicle using the MyFord
Mobile app on your smartphone. The
embedded modem in your vehicle
communicates with the app and allows
you to start, lock, unlock and locate your
vehicle remotely. The app also connects
you with other vehicle resources like a
parking locator, roadside assistance, dealer
locations and Ford Support. MyFord Mobile is supported by Android and iPhone and it
is available through the App Store and
Google Play. The MyFord mobile app is
available through a free download.
Services included for four years. Text and
data rates apply to usage.
SYNC Connect For Hybrid Vehicles
(If Equipped)
With a SYNC® Connect-equipped vehicle,
you can use FordPass® to track your
vehicle
’s location and remotely access
vehicle features such as start, lock and
unlock and vehicle status including fuel
level and approximate mileage. You can
also schedule specific times to remotely
start your vehicle so it is ready to hit the
road as soon as you are. SYNC Connect is
an optional feature on select vehicles.
FordPass® is available through a free
download via the Apple App Store® or
Google Play ™. Message and data rates
may apply. Services may be limited by
mobile phone network coverage area.
• FCC: LHJ-FAN
• IC: 2807E-FAN
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing SYNC™ 3

Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
vehicle's accessory through the warranty
that provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Bumper protectors.
• Graphics.
• Rear spoiler.
• Side-window deflectors*.
• Splash guards.
Interior Style
• Door sill plates.
• Floor liners.
• Premium carpeted floor mats. Lifestyle
•
Ash cup or smoker's packages.
• Cargo area protectors.
• Cargo net.
• Cargo organizers.
• Charge cord bag*.
• Interior light kit.
• Roof racks and carriers*.
• Tablet cradle*.
Peace of Mind
• Keyless entry keypad.
• Remote start.
• Roadside assistance kit*.
• Vehicle security systems.
• Warning sensor system.
• Wheel locks.
*Ford Licensed Accessories. The
accessory manufacturer designs, develops
and therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing Accessories

Power Steering.....................................................
116
Pre-Collision Assist............................................. 116
Remote Start......................................................... 116
Seats........................................................................\
116
Starting System ................................................... 117
Tire Pressure Monitoring System................... 117
Traction Control.................................................... 117
Transmission......................................................... 118
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 26
Instrument Cluster........................................89
Instrument Lighting Dimmer......................77 Vehicles With Front Fog Lamps...................... 78
Vehicles Without Front Fog Lamps...............78
Instrument Panel Overview........................16
Interior Lamps
.................................................80
Front Interior Lamps........................................... 80
Rear Interior Lamps.............................................. 81
Interior Luggage Compartment Release...........................................................66
Interior Mirror
...................................................86
Automatic Dimming Mirror.............................. 86
Manual Dimming Mirror..................................... 86
Introduction.........................................................7
J
Jump Starting the Vehicle........................233 Connecting the Jumper Cables.................... 233
Jump Starting...................................................... 234
Preparing Your Vehicle..................................... 233
Removing the Jumper Cables....................... 234
K
Keyless Entry
...................................................64
SECURICODE™ Keyless Entry
Keypad................................................................ 64
Keyless Starting............................................145 Ignition Modes..................................................... 145
Keys and Remote Controls........................50 L
Lane Keeping System
................................209
Switching the System On and Off...............210
Lighting Control
..............................................76
Headlamp Flasher................................................ 77
Headlamp High Beam........................................ 76
Lighting...............................................................76 General Information............................................ 76
Load Carrying
.................................................222
Load Limit.......................................................222 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 226
Vehicle Loading - with and without a Trailer................................................................. 222
Locking and Unlocking..................................61 Activating Intelligent Access............................ 62
Autolock................................................................... 63
Autounlock............................................................. 64
Battery Saver......................................................... 64
Illuminated Entry.................................................. 64
Illuminated Exit..................................................... 64
Power Door Locks................................................. 61
Remote Control..................................................... 61
Smart Unlocks for Intelligent Access Keys...................................................................... 63
M
Maintenance.................................................258 General Information......................................... 258
Manual Seats
.................................................130
Memory Function..........................................132
Easy Entry and Exit Feature............................ 133
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob....................................................................... 133
Saving a PreSet Position.................................. 133
Message Center See: Information Displays................................. 97
Mirrors See: Heated Windows and Mirrors..............126
See: Windows and Mirrors................................ 83
Mobile Communications Equipment.......13
Moonroof...........................................................87 Bounce-Back......................................................... 88
Opening and Closing the Moonroof..............87
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing Index

Refueling.........................................................160
Fuel Filler Door Manual Override
Lever................................................................... 162
System Warnings................................................ 162
Remote Control..............................................50 Car Finder................................................................ 53
Intelligent Access Key........................................ 50
Remote Start......................................................... 54
Replacing the Battery......................................... 52
Sounding the Panic Alarm................................ 53
Using the Key Blade............................................. 51
Remote Start..................................................127 Automatic Settings............................................ 127
Repairing Minor Paint Damage...............278
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................55
Reporting Safety Defects (Canada Only)..............................................................244
Reporting Safety Defects (U.S. Only)..............................................................244
Roadside Assistance
...................................231
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 232
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................232
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 232
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 231
Vehicles Sold in the United States: Using Roadside Assistance.................................... 231
Roadside Emergencies
...............................231
Running-In See: Breaking-In................................................. 228
Running Out of Fuel....................................159 Adding Fuel From a Portable Fuel
Container.......................................................... 159
Filling a Portable Fuel Container.................. 159
S
Safety Canopy ™
.............................................47Safety Precautions
.......................................157
Satellite Radio..............................................328 Satellite Radio Electronic Serial Number
(ESN)................................................................ 329
Satellite Radio Reception Factors...............329
SiriusXM Satellite Radio Service.................. 329
Troubleshooting................................................. 330
Scheduled Maintenance Record...........482
Scheduled Maintenance...........................473
Seatbelt Extension
........................................39
Seatbelt Height Adjustment......................36
Seatbelt Reminder.........................................37 Belt-Minder™......................................................... 37
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 37
Seats
.................................................................128
Security..............................................................68
Settings...........................................................442 911 Assist............................................................... 447
Ambient Lighting............................................... 453
Bluetooth............................................................. 444
Clock...................................................................... 444
Display................................................................... 455
General................................................................... 451
Media Player........................................................ 443
Mobile Apps........................................................ 450
Navigation............................................................ 448
Phone
.................................................................... 444
Radio....................................................................... 447
Sound..................................................................... 442
Valet Mode........................................................... 455
Vehicle................................................................... 453
Voice Control....................................................... 455
Wi-Fi and Hotspot............................................. 452
Side Airbags
.....................................................45
Side Sensing System..................................189 Obstacle Distance Indicator.......................... 190
Sitting in the Correct Position..................128
Snow Chains See: Using Snow Chains................................. 302
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing Index

U
Under Hood Overview...............................259
Unique Driving Characteristics................150
Universal Garage Door Opener................137
HomeLink Wireless Control System............137
USB Port...........................................................331
Using Adaptive Cruise Control................201 Automatic Cancellation.................................. 204
Blocked Sensor.................................................. 205
Canceling the Set Speed................................ 204
Changing the Set Speed................................ 204
Detection Issues................................................ 204
Following a Vehicle........................................... 202
Following a Vehicle to a Complete Stop................................................................... 203
Hilly Condition Usage...................................... 204
Overriding the Set Speed............................... 204
Resuming the Set Speed................................ 204
Setting the Adaptive Cruise Speed............202
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary.......................... 202
Setting the Gap Distance............................... 203
Switching Adaptive Cruise Control Off...................................................................... 204
Switching Adaptive Cruise Control On....................................................................... 202
Switching to ECO Cruise................................. 206
Switching to Normal Cruise Control..........206
System Not Available...................................... 205
Using Cruise Control
..................................200
Switching Cruise Control Off........................ 200
Switching Cruise Control On......................... 200
Switching to ECO Cruise.................................. 201
Using MyKey With Remote Start Systems..........................................................59
Using Snow Chains.....................................302
Using Stability Control...............................186
Using Summer Tires
...................................302
Using SYNC™ With Your Media Player.............................................................353
Accessing Your USB Song Library................357
Bluetooth Devices and System Settings............................................................ 359
Connecting Your Digital Media Player to the USB Port........................................................... 353
Media Menu Features...................................... 356
Media Voice Commands................................ 354USB 2
......................................................................
359
Voice Commands for Audio Sources.........360
Using SYNC™ With Your Phone............336 Accessing Features through the Phone
Menu................................................................... 341
Accessing Your Phone Settings................... 344
Bluetooth Devices............................................. 345
Making Calls........................................................ 340
Pairing a Phone for the First Time...............337
Pairing Subsequent Phones.......................... 338
Phone Options during an Active Call.........340
Phone Voice Commands................................ 338
Receiving Calls................................................... 340
System Settings................................................. 346
Text Messaging................................................... 342
Using Traction Control...............................184 Switching the System Off............................... 184
System Indicator Lights and Messages.......................................................... 184
Using a Switch..................................................... 184
Using the Information Display Controls............................................................. 184
Using Voice Recognition...........................334 Audio Voice Commands................................. 385
Climate Voice Commands............................. 386
Initiating a Voice Session................................ 334
Mobile App Voice Commands...................... 389
Navigation Voice Commands....................... 387
Phone Voice Commands............................... 386
SiriusXM Traffic and Travel Link Voice Commands..................................................... 389
System Interaction and Feedback..............335
Voice Settings Commands............................ 390
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................242
V
Vehicle Care
...................................................274
General Information.......................................... 274
Vehicle Certification Label.........................311
Vehicle Identification Number.................310
Vehicle Storage
.............................................279
12V Battery........................................................... 280
Body........................................................................\
279
Brakes.................................................................... 280
Cooling System.................................................. 280
Engine..................................................................... 279
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing Index