Restricted features
Editing Wi-Fi settings.
Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.
Text Messages
Using the keyboard to enter a destination.
Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
MyFord Mobile ™ with Embedded
Modem For Energi Vehicles (If
Equipped)
Connect to your vehicle using the MyFord
Mobile app on your smartphone. The
embedded modem in your vehicle
communicates with the app and allows
you to start, lock, unlock and locate your
vehicle remotely. The app also connects
you with other vehicle resources like a
parking locator, roadside assistance, dealer
locations and Ford Support. MyFord Mobile is supported by Android and iPhone and it
is available through the App Store and
Google Play. The MyFord mobile app is
available through a free download.
Services included for four years. Text and
data rates apply to usage.
SYNC Connect For Hybrid Vehicles
(If Equipped)
With a SYNC® Connect-equipped vehicle,
you can use FordPass® to track your
vehicle
’s location and remotely access
vehicle features such as start, lock and
unlock and vehicle status including fuel
level and approximate mileage. You can
also schedule specific times to remotely
start your vehicle so it is ready to hit the
road as soon as you are. SYNC Connect is
an optional feature on select vehicles.
FordPass® is available through a free
download via the Apple App Store® or
Google Play ™. Message and data rates
may apply. Services may be limited by
mobile phone network coverage area.
• FCC: LHJ-FAN
• IC: 2807E-FAN
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
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Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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A
A/C
See: Climate Control.......................................... 119
About This Manual...........................................7
ABS See: Brakes............................................................ 179
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 179
Accessories...................................................469 Exterior Style....................................................... 469
Interior Style........................................................ 469
Lifestyle................................................................. 469
Peace of Mind..................................................... 469
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............201
Active Park Assist..........................................191 Deactivating the Active Park Assist
Feature.............................................................. 195
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist................................ 191
Troubleshooting the System......................... 196
Adjusting the Headlamps........................269 Horizontal Aim Adjustment........................... 270
Vertical Aim Adjustment................................ 269
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column.............................................................71
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................70
End of Travel Position......................................... 70
Airbag Disposal
...............................................49
Air Conditioning See: Climate Control.......................................... 119
Air Filter See: Changing the Engine Air Filter.............272
Alarm See: Anti-Theft Alarm........................................ 69
Ambient Lighting
............................................82
Anti-Theft Alarm............................................69 Arming the Alarm................................................ 69
Disarming the Alarm........................................... 69
Appendices....................................................493 Apps
.................................................................439
........................................................................\
.......... 439
SiriusXM Traffic and Travel Link.................... 441
At a Glance........................................................16
Audible Warnings and Indicators.............96 Headlamps On Warning Chime..................... 96
Keyless Warning Alert........................................ 96
Parking Brake On Warning Chime.................96
Audio Control....................................................71 MODE........................................................................\
72
Seek, Next or Previous........................................ 72
Audio System.................................................317 General Information........................................... 317
Audio Unit - Vehicles With: SYNC, Vehicles Without: Touchscreen
Display..........................................................320
Menu Structure................................................... 322
Audio Unit - Vehicles With: SYNC 3, Vehicles Without: Sony Audio
System..........................................................325
Audio Unit - Vehicles With: SYNC 3/Sony Audio System
..............................................318
Autolamps.........................................................77
Windshield Wiper Activated
Headlamps......................................................... 77
Automatic Climate Control - Vehicles With: SYNC, Vehicles Without:
Touchscreen Display
.................................123
Automatic Climate Control - Vehicles With: SYNC 3, Vehicles Without: Sony
Audio System...............................................121
A/C........................................................................\
.... 122
AUTO....................................................................... 122
Climate Controlled Seats................................. 122
Defrost.................................................................... 122
Fan Speed Control.............................................. 122
Heated Rear Window........................................ 122
Heated Seats........................................................ 122
Left-hand Temperature Control.................... 123
Max A/C.................................................................. 122
Max Defrost........................................................... 123
Power....................................................................... 122
Recirculated Air.................................................... 122
Right-hand Temperature Control.................122
Automatic Climate Control - Vehicles With: SYNC 3/Sony Audio
System
............................................................119
A/C........................................................................\
.... 119
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Cleaning the Engine....................................276
Cleaning the Exterior...................................274
Cleaning the Headlamps................................. 275
Exterior Chrome Parts...................................... 275
Exterior Plastic Parts......................................... 275
Stripes or Graphics............................................ 275
Underbody............................................................ 275
Under Hood.......................................................... 275
Cleaning the Instrument Panel and Instrument Cluster Lens
..........................277
Cleaning the Interior....................................277
Cleaning the Wheels..................................278
Cleaning the Windows and Wiper Blades............................................................276
Clearing All MyKeys
.......................................58
Climate.............................................................401
Climate Control
..............................................119
Climate Controlled Seats..........................135
Cooled Seats........................................................ 136
Collision, Damage or Fire Event..............235 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 235
Coolant Check See: Engine Coolant Check............................. 261
Crash Sensors and Airbag Indicator.......48
Creating a MyKey............................................57 Programming or Changing Configurable
Settings............................................................... 58
Cross Traffic Alert
.........................................215
Blocked Sensors.................................................. 217
Switching the System Off and On................217
System Errors........................................................ 217
System Lights, Messages and Audible Alerts................................................................... 217
System Limitations............................................. 217
Using the Cross Traffic Alert System...........215
Cruise Control
..................................................72
Principle of Operation..................................... 200
Type One.................................................................. 72
Type Two.................................................................. 73
Cruise control See: Using Cruise Control.............................. 200
Customer Assistance
.................................239 D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................78
Type One - Conventional
(Non-Configurable)........................................ 78
Type Two - Configurable................................... 78
Digital Radio
..................................................326
HD Radio Reception and Station
Troubleshooting............................................. 327
Direction Indicators.......................................80
Doors and Locks
..............................................61
Driver Alert.....................................................208 PRINCIPLE OF OPERATION.......................... 208
USING DRIVER ALERT.................................... 208
Driver and Passenger Airbags....................42 Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driver and Passenger Knee Airbags........46
Driving Aids....................................................208
Driving Hints
..................................................228
Driving Through Water...............................229
DRL See: Daytime Running Lamps......................... 78
E
Economical Driving
.....................................228
EcoSelect........................................................154
Electric Parking Brake.................................180 Applying the Electric Parking brake............180
Battery With No Charge................................... 182
Parking On a Hill (Vehicles With a Manual Transmission) ................................................ 180
Releasing the Electric Parking Brake............181
Electric Vehicle Information.....................419 Charge Settings (Energi Vehicles
Only)................................................................... 421
Power Flow.......................................................... 435
Electromagnetic Compatibility..............493
Emission Law.................................................164 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........165
Tampering With a Noise Control System............................................................... 164
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General Information on Radio
Frequencies...................................................50
Intelligent Access................................................. 50
General Maintenance Information........473
Multi-point Inspection..................................... 476
Owner Checks and Services.......................... 475
Protecting Your Investment........................... 473
Why Maintain Your Vehicle?.......................... 473
Why Maintain Your Vehicle at Your Dealership?..................................................... 473
Getting Assistance Outside the U.S. and Canada.........................................................242
Getting the Services You Need...............239 Away From Home.............................................. 239
Global Opening and Closing......................84 Closing the Windows.......................................... 84
Opening the Windows....................................... 84
H
Hazard Flashers............................................232
Headlamp Adjusting See: Adjusting the Headlamps.................... 269
Headrest See: Head Restraints......................................... 128
Head Restraints
.............................................128
Adjusting the Head Restraint......................... 129
Tilting Head Restraints .................................... 129
Heated Seats
..................................................135
Heated Steering Wheel................................73
Heated Windows and Mirrors..................126 Heated Exterior Mirrors..................................... 126
Heated Rear Window........................................ 126
Heating See: Climate Control.......................................... 119
High Voltage Battery Cut-Off Switch.............................................................174
High Voltage Battery
...................................168
General Information.......................................... 168
Hill Start Assist..............................................182 Using Hill Start Assist....................................... 183
Hints on Controlling the Interior Climate..........................................................125
Defogging the Side Windows in Cold Weather............................................................. 126
General Hints........................................................ 125
Quickly Cooling the Interior............................. 126
Quickly Heating the Interior............................ 126Recommended Settings for Cooling...........126
Recommended Settings for Heating..........126
Hints on Driving With Anti-Lock Brakes
.............................................................179
Home Screen................................................383
Hood Lock See: Opening and Closing the Hood..........258
Hybrid Vehicle Frequently Asked Questions.....................................................154
Hybrid Vehicle Operation
..........................150
Battery:.................................................................... 151
Braking:.................................................................... 151
Driving:.................................................................... 150
Driving to Optimize Fuel Economy................151
Engine:..................................................................... 151
Starting:................................................................. 150
Stopping:............................................................... 150
Transmission Operation:................................. 150
I
In California (U.S. Only)............................240
Information Display Control
.......................73
Information Displays.....................................97 General Information............................................ 97
Information Messages...............................106 Active Park............................................................ 106
Adaptive Cruise Control................................... 107
AdvanceTrac ™.................................................... 107
Airbag..................................................................... 108
Alarm...................................................................... 108
Automatic Engine Shutdown........................ 108
Battery and Charging System (12 volt).................................................................... 109
Battery and Charging System (High Voltage)............................................................ 109
Blind Spot Information and Cross Traffic Alert System..................................................... 110
Doors and Locks.................................................. 110
Driver Alert............................................................... 111
Fuel........................................................................\
..... 111
Hill Start Assist..................................................... 112
Keys and Intelligent Access............................. 112
Lane Keeping System......................................... 113
Maintenance.......................................................... 113
MyKey....................................................................... 114
Park Aid................................................................... 115
Park Brake............................................................... 115
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Venting the Moonroof........................................
88
Motorcraft Parts..........................................309
MyKey Troubleshooting...............................59
MyKey ™.............................................................56
Principle of Operation........................................ 56
N
Navigation.....................................................409 cityseeker.............................................................. 418
Destination Mode............................................... 412
Map Mode............................................................. 410
Navigation Map Updates................................. 419
Navigation Menu................................................. 415
SiriusXM Traffic and Travel Link................... 418
SYNC AppLink...................................................... 417
Waypoints.............................................................. 417
Normal Scheduled Maintenance...........476 Intelligent Oil-Life Monitor............................. 476
Normal Maintenance Intervals...................... 477
O
Oil Change Indicator Reset
.......................261
Oil Check See: Engine Oil Check...................................... 260
Opening and Closing the Hood..............258 Closing the Hood............................................... 259
Opening the Hood............................................. 258
Ordering Additional Owner's Literature......................................................243
Obtaining a French Owner ’s Manual.........244
Overhead Console
.......................................144
P
Parking Aids....................................................187 Principle of Operation....................................... 187
Passive Anti-Theft System........................68 SecuriLock®.......................................................... 68
PATS See: Passive Anti-Theft System.................... 68
Perchlorate.........................................................11
Personal Safety System ™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Phone..............................................................404 During a Phone Call.......................................... 407Making Calls.......................................................
406
Pairing Your Cell Phone for the First Time.................................................................. 404
Phone Menu........................................................ 405
Receiving Calls.................................................... 407
Smartphone Connectivity............................. 408
Text Messaging.................................................. 408
Plug-In Hybrid Vehicle Operation...........152 ECO Cruise............................................................. 153
EV Modes............................................................... 152
Fuel Freshness..................................................... 154
Low Engine Use................................................... 153
Plug-in Power Mode and Hybrid Mode................................................................... 152
Post-Crash Alert System
..........................236
Power Door Locks See: Locking and Unlocking.............................. 61
Power Seats...................................................130 10-way power seat............................................. 132
6-way power seat................................................ 131
Power Lumbar...................................................... 132
Power Windows
..............................................83
Accessory Delay................................................... 84
Bounce-Back......................................................... 83
One-Touch Down................................................. 83
One-Touch Up....................................................... 83
Window Lock......................................................... 84
Pre-Collision Assist......................................219 Using the Pre-Collision Assist
System............................................................... 219
Protecting the Environment........................15
R
Rear Parking Aid
............................................187
Obstacle Distance Indicator.......................... 188
Rear Seat Armrest........................................136
Rear Seats
.......................................................134
Rear View Camera........................................197
Camera Guidelines............................................ 198
Manual Zoom...................................................... 199
Obstacle Distance Indicator.......................... 199
Rear Camera Delay............................................ 199
Using the Rear View Camera System.........197
Rear View Camera See: Rear View Camera.................................... 197
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Fuel System.........................................................
279
General................................................................... 279
Miscellaneous..................................................... 280
Removing Vehicle From Storage.................280
Tires........................................................................\
280
Ventilation See: Climate Control.......................................... 119
VIN See: Vehicle Identification Number.............310
Voice Control....................................................72
W
Warning Lamps and Indicators
.................92
Adaptive Cruise Control..................................... 93
Anti-Lock Braking System................................ 93
Battery...................................................................... 93
Blind Spot Monitor.............................................. 93
Brake System......................................................... 93
Cruise Control........................................................ 93
Direction Indicator............................................... 93
Door Ajar.................................................................. 93
EcoSelect................................................................ 94
Electric Park Brake............................................... 94
Engine Oil................................................................ 94
Engine or Motor Coolant Temperature..................................................... 94
EV Later................................................................... 94
EV Now.................................................................... 94
Fasten Seatbelt.................................................... 94
Front Airbag........................................................... 94
Front Fog Lamps.................................................. 94
Grade Assist........................................................... 94
Heads Up Display................................................. 94
High Beam.............................................................. 94
Hood Ajar................................................................ 94
Lane Keeping System Lamp............................ 95
Low Fuel Level....................................................... 95
Low Tire Pressure Warning............................... 95
Parking Lamps...................................................... 95
Powertrain Fault................................................... 95
Ready to Drive....................................................... 95
Service Engine Soon........................................... 95
Stability Control................................................... 96
Stability Control Off............................................ 96
Stop Safely............................................................. 96
Trunk Ajar................................................................ 96
Vehicle Plugged in............................................... 96Washer Fluid Check....................................266
Washers
See: Cleaning the Exterior............................... 274
See: Wipers and Washers.................................. 74
Waxing..............................................................275
Wheels and Tires
..........................................281
General Information.......................................... 281
Technical Specifications................................ 306
Windows and Mirrors
....................................83
Windshield Washers......................................75 Front Camera Washer......................................... 75
Windshield Wipers.........................................74 Intermittent Wipe................................................. 74
Speed Dependent Wipers................................. 74
Wiper Blades See: Checking the Wiper Blades.................268
Wipers and Washers.....................................74
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