
•
Power: Switch the audio system on
and off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: se as you normally
would in audio modes.
• Eject:
Eject a CD from the audio
system.
• SOURCE
or MEDIA: Press repeatedly
to advance through available media
modes.
• SOUND:
Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See
Audio System (page 317).
• DISP:
Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons:
Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control
(page 119).
911 Assist WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNINGS
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
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Website
www.syncmaroute.ca
Important information about airbag
deployment and the fuel pump shut-off
See Supplementary Restraints System
(page 41). See Roadside Emergencies
(page 231).
To switch 911 Assist on and off please view
the settings information.
See Settings
(page 442).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services. Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
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Cleaning the Engine....................................276
Cleaning the Exterior...................................274
Cleaning the Headlamps................................. 275
Exterior Chrome Parts...................................... 275
Exterior Plastic Parts......................................... 275
Stripes or Graphics............................................ 275
Underbody............................................................ 275
Under Hood.......................................................... 275
Cleaning the Instrument Panel and Instrument Cluster Lens
..........................277
Cleaning the Interior....................................277
Cleaning the Wheels..................................278
Cleaning the Windows and Wiper Blades............................................................276
Clearing All MyKeys
.......................................58
Climate.............................................................401
Climate Control
..............................................119
Climate Controlled Seats..........................135
Cooled Seats........................................................ 136
Collision, Damage or Fire Event..............235 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 235
Coolant Check See: Engine Coolant Check............................. 261
Crash Sensors and Airbag Indicator.......48
Creating a MyKey............................................57 Programming or Changing Configurable
Settings............................................................... 58
Cross Traffic Alert
.........................................215
Blocked Sensors.................................................. 217
Switching the System Off and On................217
System Errors........................................................ 217
System Lights, Messages and Audible Alerts................................................................... 217
System Limitations............................................. 217
Using the Cross Traffic Alert System...........215
Cruise Control
..................................................72
Principle of Operation..................................... 200
Type One.................................................................. 72
Type Two.................................................................. 73
Cruise control See: Using Cruise Control.............................. 200
Customer Assistance
.................................239 D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................78
Type One - Conventional
(Non-Configurable)........................................ 78
Type Two - Configurable................................... 78
Digital Radio
..................................................326
HD Radio Reception and Station
Troubleshooting............................................. 327
Direction Indicators.......................................80
Doors and Locks
..............................................61
Driver Alert.....................................................208 PRINCIPLE OF OPERATION.......................... 208
USING DRIVER ALERT.................................... 208
Driver and Passenger Airbags....................42 Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driver and Passenger Knee Airbags........46
Driving Aids....................................................208
Driving Hints
..................................................228
Driving Through Water...............................229
DRL See: Daytime Running Lamps......................... 78
E
Economical Driving
.....................................228
EcoSelect........................................................154
Electric Parking Brake.................................180 Applying the Electric Parking brake............180
Battery With No Charge................................... 182
Parking On a Hill (Vehicles With a Manual Transmission) ................................................ 180
Releasing the Electric Parking Brake............181
Electric Vehicle Information.....................419 Charge Settings (Energi Vehicles
Only)................................................................... 421
Power Flow.......................................................... 435
Electromagnetic Compatibility..............493
Emission Law.................................................164 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........165
Tampering With a Noise Control System............................................................... 164
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General Information on Radio
Frequencies...................................................50
Intelligent Access................................................. 50
General Maintenance Information........473
Multi-point Inspection..................................... 476
Owner Checks and Services.......................... 475
Protecting Your Investment........................... 473
Why Maintain Your Vehicle?.......................... 473
Why Maintain Your Vehicle at Your Dealership?..................................................... 473
Getting Assistance Outside the U.S. and Canada.........................................................242
Getting the Services You Need...............239 Away From Home.............................................. 239
Global Opening and Closing......................84 Closing the Windows.......................................... 84
Opening the Windows....................................... 84
H
Hazard Flashers............................................232
Headlamp Adjusting See: Adjusting the Headlamps.................... 269
Headrest See: Head Restraints......................................... 128
Head Restraints
.............................................128
Adjusting the Head Restraint......................... 129
Tilting Head Restraints .................................... 129
Heated Seats
..................................................135
Heated Steering Wheel................................73
Heated Windows and Mirrors..................126 Heated Exterior Mirrors..................................... 126
Heated Rear Window........................................ 126
Heating See: Climate Control.......................................... 119
High Voltage Battery Cut-Off Switch.............................................................174
High Voltage Battery
...................................168
General Information.......................................... 168
Hill Start Assist..............................................182 Using Hill Start Assist....................................... 183
Hints on Controlling the Interior Climate..........................................................125
Defogging the Side Windows in Cold Weather............................................................. 126
General Hints........................................................ 125
Quickly Cooling the Interior............................. 126
Quickly Heating the Interior............................ 126Recommended Settings for Cooling...........126
Recommended Settings for Heating..........126
Hints on Driving With Anti-Lock Brakes
.............................................................179
Home Screen................................................383
Hood Lock See: Opening and Closing the Hood..........258
Hybrid Vehicle Frequently Asked Questions.....................................................154
Hybrid Vehicle Operation
..........................150
Battery:.................................................................... 151
Braking:.................................................................... 151
Driving:.................................................................... 150
Driving to Optimize Fuel Economy................151
Engine:..................................................................... 151
Starting:................................................................. 150
Stopping:............................................................... 150
Transmission Operation:................................. 150
I
In California (U.S. Only)............................240
Information Display Control
.......................73
Information Displays.....................................97 General Information............................................ 97
Information Messages...............................106 Active Park............................................................ 106
Adaptive Cruise Control................................... 107
AdvanceTrac ™.................................................... 107
Airbag..................................................................... 108
Alarm...................................................................... 108
Automatic Engine Shutdown........................ 108
Battery and Charging System (12 volt).................................................................... 109
Battery and Charging System (High Voltage)............................................................ 109
Blind Spot Information and Cross Traffic Alert System..................................................... 110
Doors and Locks.................................................. 110
Driver Alert............................................................... 111
Fuel........................................................................\
..... 111
Hill Start Assist..................................................... 112
Keys and Intelligent Access............................. 112
Lane Keeping System......................................... 113
Maintenance.......................................................... 113
MyKey....................................................................... 114
Park Aid................................................................... 115
Park Brake............................................................... 115
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Fuel System.........................................................
279
General................................................................... 279
Miscellaneous..................................................... 280
Removing Vehicle From Storage.................280
Tires........................................................................\
280
Ventilation See: Climate Control.......................................... 119
VIN See: Vehicle Identification Number.............310
Voice Control....................................................72
W
Warning Lamps and Indicators
.................92
Adaptive Cruise Control..................................... 93
Anti-Lock Braking System................................ 93
Battery...................................................................... 93
Blind Spot Monitor.............................................. 93
Brake System......................................................... 93
Cruise Control........................................................ 93
Direction Indicator............................................... 93
Door Ajar.................................................................. 93
EcoSelect................................................................ 94
Electric Park Brake............................................... 94
Engine Oil................................................................ 94
Engine or Motor Coolant Temperature..................................................... 94
EV Later................................................................... 94
EV Now.................................................................... 94
Fasten Seatbelt.................................................... 94
Front Airbag........................................................... 94
Front Fog Lamps.................................................. 94
Grade Assist........................................................... 94
Heads Up Display................................................. 94
High Beam.............................................................. 94
Hood Ajar................................................................ 94
Lane Keeping System Lamp............................ 95
Low Fuel Level....................................................... 95
Low Tire Pressure Warning............................... 95
Parking Lamps...................................................... 95
Powertrain Fault................................................... 95
Ready to Drive....................................................... 95
Service Engine Soon........................................... 95
Stability Control................................................... 96
Stability Control Off............................................ 96
Stop Safely............................................................. 96
Trunk Ajar................................................................ 96
Vehicle Plugged in............................................... 96Washer Fluid Check....................................266
Washers
See: Cleaning the Exterior............................... 274
See: Wipers and Washers.................................. 74
Waxing..............................................................275
Wheels and Tires
..........................................281
General Information.......................................... 281
Technical Specifications................................ 306
Windows and Mirrors
....................................83
Windshield Washers......................................75 Front Camera Washer......................................... 75
Windshield Wipers.........................................74 Intermittent Wipe................................................. 74
Speed Dependent Wipers................................. 74
Wiper Blades See: Checking the Wiper Blades.................268
Wipers and Washers.....................................74
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