2018 FORD FUSION ENERGI engine

To Access Using Voice Commands
Press the voice button then when prompted say:
Action and DescriptionMenu Item
Say the name of the application after the tone.The app should start. When an app is running through SYNC, youcan press the voice button and speak commands specific to theapp, for example "Play Playlist Road Trip".
mobile (apps |applications)
Use this command to discover the available voice commands.help
SYNC Mobile App Voice Commands
The following voice commands are always available:
Action and DescriptionMenu Item
SYNC prompts you to say the name of anapp to start it on SYNC.mobile (apps | applications)
SYNC lists all of the currently availablemobile apps.list [mobile] (apps | applications)
Searches your connected mobile device forSYNC-compatible mobile apps.find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.You can grant these group permissionsindividually. You can change a permissiongroup status any time when not driving, byusing the settings menu.
When you launch an app using SYNC, thesystem may ask you to grant certainpermissions, for example:
•To allow your vehicle to provide vehicleinformation to the app such as, but notlimited to: Fuel level, fuel economy, fuelconsumption, engine speed, rainsensor, odometer, VIN, externaltemperature, gear position, tirepressure, and head lamp status.
•To allow your vehicle to provide drivingcharacteristic information such as, butnot limited to: MyKey, seat belt status,engine revolutions per minute, gearposition, braking events, steering wheelangle, and accelerator pedal position.
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SYNC™

If you have subscribed to SiriusXM Trafficand Travel Link (where available), trafficflow will be indicated on the map by green(clear), yellow (slowing), and red(stopped) road highlights. Traffic flow isindicated where the information isavailable and varies across the US.
You can choose to display traffic icons onthe map representing twelve differenttypes of incidents. See Settings (page442).
You can set a destination by hoveringabove a location and selecting:
Button
Start
Range Rings and Charge Points (EnergiOnly)
Shaded rings appear on the map when youare driving in EV Now mode. The inner ringwith no shading indicates a safe range youcan travel using plug-in power only. Thelightly shaded outer band reflects areasyou may or may not be able to reach whilein EV Now mode. If your destination iswithin this band, your vehicle may operatein Auto EV mode, running the engine asneeded. The darker shaded area, beyondthe rings, is not likely reachable using onlythe vehicle's available plug-in energy.
The rings represent approximate ranges.Actual route distances, road grades,vehicle speed, accessory usage and otherconditions affect how far your vehicle cantravel in EV Now mode before recharging.
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SYNC™ 3E235274

DescriptionItemCallout
This indicates which mode is active within the vehiclesystem.Power FlowA
Action and DescriptionMenu Item
The electric motor andgasoline engine arepowering the vehicle.
Status: Hybrid Drive
The hybrid system isstoring power in the high-voltage battery.
Status: Charging HVBattery
The vehicle is either atrest, or sharing very littlepower between the elec-tric system parts.
Status: Idle
The vehicle is driving inelectric mode (the poweris coming from the elec-tric motor). The gasolineengine is off in this mode.
Status: Electric Drive
The high-voltage batterycharging from the char-ging station is complete.
Status: Charge Complete
(Energi Only)
Shows the direction of power flow between thewheels and the electric motor.Motor-to-Wheel FlowB
Represents the hybrid electric motor. The higher themotor power is, the larger the circle around this node.Any time the vehicle is ready to be driven, the motornode illuminates.
Electric MotorC
Shows the direction of power flow between the high-voltage battery and the electric motor. Flow towardthe motor indicates the battery is providing power toaccelerate the vehicle (discharging the battery). Flowtoward the battery indicates the electric motor isproviding power to the battery (charging the battery).
1Battery-to-Motor FlowD
Appears when you plug your vehicle into the chargingstation. When charging the high voltage battery fromthe charging station, you can see flow from the plugto the battery on the screen.
(EnergiOnly)PlugE
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SYNC™ 3

DescriptionItemCallout
Includes all power usage from the low voltageaccessories such as the climate control fan, head-lights and heated seats. The higher the power usageis from these accessories, the larger the circle aroundthe node. This node illuminates anytime the vehicleis on since there is always some low level power inuse.
2OtherF
Includes the power usage from the high-voltageclimate control components such as the electric A/C compressor and the electric heater (Energi only).The higher the power usage is from these compon-ents, the larger the circle around this node.
2,3ClimateG
Represents your high-voltage battery. A circle illumin-ates around the node when the high-voltage batteryis receiving power from regenerative braking or enginecharging. The higher the power going into the high-voltage battery, the larger the circle around this node.
BatteryH
Represents the fuel tank in the vehicle.FuelI
Shows flow from the fuel tank to the engine whenthe engine is on and using fuel (there are some caseswhere the engine is on, but not using any fuel). Whenthe engine is on, but not using fuel, the engine nodeis active, but the fuel flow path is off. An example ofthis is when your foot is off the accelerator pedal andthe vehicle is traveling at a high speed.
Fuel-to-Engine FlowJ
Provides you with the reason(s) the gasoline engineis on. When the gasoline engine is off, this displaydoes not appear.Engine On due to reasonsdisplayed by the system are in a chart following thislist.
Engine On due to:K
Shows the direction of power flow between theengine and the electric motor. The direction indicatesif the engine is providing power to the high-voltageelectrical system, or if the high-voltage electricalsystem is providing power to control or start theengine.
Motor-to-Engine FlowL
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SYNC™ 3

DescriptionItemCallout
Represents the gasoline engine. It illuminates onlywhen the gasoline engine is on. The higher the enginepower is, the larger the circle around this node.
EngineM
Shows the direction of the power flow between theengine and the wheels.Engine-to-Wheels FlowN
Represents the power going to the wheels. The higherthe wheel power is, the larger the circle around thisnode. When the engine is off, drive power displays inblue. When the engine is on, drive power displays ingrey.
DriveO
1The battery-to-motor flow includesbattery power the vehicle is using foracceleration. It does not include energy thevehicle is using for accessories (such as airconditioning, headlights and radio). Thisscreen displays accessories and climateusage separately.
2Accessories indicates electrical powerdemands from your vehicle’s accessorysystems. Accessories use power but do notcontribute to making the vehicle move. Thepower flow displays power usage from theclimate control system and otheraccessories separately.3The climate control system may
determine A/C is necessary even when youturn it off. In this case, you may see someclimate power when the A/C is off.
Engine On due to
The engine is on because of the heater setting. Reduceor turn off the heater setting to return to electric mode.Heater Setting
The engine is on because the vehicle speed exceedsthe level for electric mode operation. Reduce the speedto return to electric mode.
High Speed
The engine is on when applying pressure to the acceler-ator pedal or switching on the speed control. Reducepressure on the accelerator pedal or switch off thespeed control to return to full electric mode.
Drive Power
The engine is on because the vehicle is in neutral gear.Shift out of neutral gear to return to electric mode.Neutral Gear
The engine is on because the vehicle is in low gear. Shiftout of low gear to return to electric mode.Low Gear
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SYNC™ 3

Engine On due to
The engine is on to charge the high-voltage battery. Thevehicle returns to electric mode once the battery ischarged.
Battery Charging
The engine is on to maintain engine oil quality. Thevehicle returns to electric mode when low engine usemode is complete. See Hybrid Vehicle Operation(page 150).
Low Use
(Energi Only)
The engine is on due to high or low high-voltage batterytemperature. This is a normal operating condition. Thevehicle returns to electric mode automatically whenpossible.
Battery Temperature
(Energi Only)
The engine is on to optimize vehicle operation. Thevehicle returns to electric mode when possible.Normal Operation
The engine is on to provide increased powertrainbraking. This can occur when you turn on the gradeassist feature, when speed control is on or when drivingwith your foot off the accelerator pedal. Turning offgrade assist or speed control may allow the vehicle toreturn to electric mode.
Engine Braking Active
Privacy Notice for GPS Mapping withMyFord
MyFord allows for GPS mapping when avehicle is registered to a MyFord Mobileaccount. To remove the vehicle from theaccount, thereby removing GPS mappingability, a Master Reset can be performedin the vehicle. See Settings (page 442).
Before transferring ownership of a vehicle,owners may choose to execute a MasterReset or Factory Reset (completed via theMyFord Mobile website). Either methodremoves the vehicle from all MyFordMobile accounts.
It is recommended that new ownersconduct a Master Reset upon takingpossession of the vehicle to remove it fromany existing MyFord Mobile accounts. Thenew owner can activate a MyFord Mobileaccount by completing registration processon the website.
Website
www.myfordmobile.comwww.syncmyride.cawww.syncmaroute.ca
APPS
The system enables voice, steering wheel,and touch screen control of SYNC 3AppLink enabled smartphone apps.
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SYNC™ 3

When you select valet mode a pop upappears informing you that a four digitcode must be entered to enable anddisable valet mode. You can use any PINyou chose but you must use the same PINto disable valet mode. The system asksyou to input the code.
Note:If the system is locked and youcannot remember the PIN, please contactthe Customer Relationship Center.
United States: 1-800-392-3673Canada: 1-800-565-3673
To enable valet mode, enter your chosenPIN. The system then asks to confirm yourPIN by reentering it. The system then locks.
To unlock the system, enter the same pinnumber. The system reconnects to yourphone and all of your options are availableagain.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.However, should questions arise, pleaserefer to the tables below.
To check your cell phone's compatibility,refer to the regional Ford or Lincolnwebsite.
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audioadjustments.
The audio controlsettings on your cellphone may be affectingSYNC 3 performance.
There is back-ground noiseduring a phonecall.
Try switching your cell phone off, resettingit or removing the battery, then try again.Possible cell phonemalfunction.
During a call, Ican hear theother personbut they cannothear me.
Make sure that the microphone for SYNC3 is not set to off. Look for the microphoneicon on the phone screen.
To restart your system, shut down theengine, open and close the door, and thenlock the door and wait for 2-3 minutes.Make sure that your SYNC 3 screen is blackand the lighted USB port is off.
The system may need tobe restarted.
During a call, Icannot hear theother personand they cannothear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
SYNC 3 is notable to down-load my phone-book.
Make sure you allow SYNC 3 to retrievecontacts from your phone. Refer to yourcell manual.Possible cell phonemalfunction.You must switch on your cell phone andthe automatic phonebook downloadfeature on SYNC 3.
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SYNC™ 3

For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company warrants yourvehicle's accessory through the warrantythat provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior Style
•Bumper protectors.
•Graphics.
•Rear spoiler.
•Side-window deflectors*.
•Splash guards.
Interior Style
•Door sill plates.
•Floor liners.
•Premium carpeted floor mats.
Lifestyle
•Ash cup or smoker's packages.
•Cargo area protectors.
•Cargo net.
•Cargo organizers.
•Charge cord bag*.
•Interior light kit.
•Roof racks and carriers*.
•Tablet cradle*.
Peace of Mind
•Keyless entry keypad.
•Remote start.
•Roadside assistance kit*.
•Vehicle security systems.
•Warning sensor system.
•Wheel locks.
*Ford Licensed Accessories. Theaccessory manufacturer designs, developsand therefore warrants Ford LicensedAccessories, and does not design or testthese accessories to Ford Motor Companyengineering requirements. Contact anauthorized Ford dealer for the accessorymanufacturer's limited warranty detailsand request a copy of the Ford LicensedAccessories product limited warranty fromthe accessory manufacturer.
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Accessories