Restricted features
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Adding or editing Navigation Favorites entries or AvoidAreas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware and connected features.
•Access to customer support for anyquestions you may have.
•Maintain account permissions.
Visit the website to sign up and register.
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
MyFord Mobile™ with EmbeddedModem For Energi Vehicles (If
Equipped)
Connect to your vehicle using the MyFordMobile app on your smartphone. Theembedded modem in your vehiclecommunicates with the app and allowsyou to start, lock, unlock and locate yourvehicle remotely. The app also connectsyou with other vehicle resources like aparking locator, roadside assistance, dealerlocations and Ford Support. MyFord Mobile
is supported by Android and iPhone and itis available through the App Store andGoogle Play. The MyFord mobile app isavailable through a free download.Services included for four years. Text anddata rates apply to usage.
SYNC Connect For Hybrid Vehicles
(If Equipped)
With a SYNC® Connect-equipped vehicle,you can use FordPass® to track yourvehicle’s location and remotely accessvehicle features such as start, lock andunlock and vehicle status including fuellevel and approximate mileage. You canalso schedule specific times to remotelystart your vehicle so it is ready to hit theroad as soon as you are. SYNC Connect isan optional feature on select vehicles.FordPass® is available through a freedownload via the Apple App Store® orGoogle Play™. Message and data ratesmay apply. Services may be limited bymobile phone network coverage area.
•FCC: LHJ-FAN
•IC: 2807E-FAN
Updating Your System
You can choose to download the updateonto a USB drive or use Wi-Fi to deliverautomatic updates.
380
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
SYNC™ 3
USB Updates
To use the USB update you need to loginto your owner account and visit the SYNCsoftware update page.
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
The website notifies you if an update isavailable. You can then select to downloadthe update.
You will need an empty USB drive. Pleasecheck the website for minimumrequirements. Once you have inserted theUSB drive into your computer, choose tostart the download. Follow the instructionsprovided to download the files to the USBdrive.
The installation of most files occurs in thebackground, and does not interrupt youruse of the system. Navigation updatescannot be installed in the background,because the files are too large.
To install the update in your vehicle,remove anything that is plugged in the USBports on the media hub and plug in theUSB drive containing the update. Whenthe USB drive is plugged in, the installationshould begin immediately. After asuccessful installation, the update isavailable the next time the vehicle isstarted.
Please refer to the website for any furtheractions.
Updating Over Wi-Fi
To update your System over Wi-Fi yourvehicle must be within the range of a Wi-Fiaccess point. Data rates may apply.
To connect your system to Wi-Fi,select:
Menu Item
Settings
Wi-Fi
You can then select yourWi-Fi network. You mayhave to enter the securitycode if the network issecured. The systemconfirms when it hasconnected to the network.
AvailableWi-FiNetworks
You must also give the system permissionto update automatically. Upon vehicledelivery, the System asks you if you wouldlike to use the automatic update feature.If you agree to automatic updates, you canpress OK to confirm. If this selection doesnot appear upon vehicle delivery you canaccess it through the General Settings. SeeSettings (page 442). You can also performa master reset. See SYNC™ 3Troubleshooting (page 456).
If you would like to switch this featureon later, select:
Menu Item
Settings
General
From this menu, you canenable automatic updates.If you have not done soalready, the systemprompts you to set up aWi-Fi connection when youenable this feature.
AutomaticSystemUpdates
381
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
SYNC™ 3
Map Mode
Map mode shows advanced viewingcomprised of 2D city maps, 3D landmarksand 3D city models (when available). 2Dcity maps show detailed outlines ofbuildings, visible land use, landscapefeatures, and detailed railroadinfrastructure for the most essential citiesaround the globe.
3D landmarks appear as clear, visibleobjects that are typically recognizable andhave a certain tourism value.
3D city models are complete 3D modelsof entire city areas including navigableroads, parks, rivers and rendered buildings.3D landmarks and city models appear in3D map mode only. Coverage of thesevaries and improves with updated mapreleases.
Select the zoom in icon to see acloser view of the map.
Select the zoom out icon to seea farther away view of the map.
You can adjust the view in presetincrements. You can also pinch to zoom inor out of the map.
The information bar tells you the namesof streets, cities or landmarks as you hoverover them with the crosshair curser.
You can change your view of the map bytapping on the location indicator icon onthe right hand side of the screen. You canchoose from the following options:
Heading up (2D map) Thisalways shows the direction offorward travel to be upward onthe screen. This view is availablefor map scales up to 3 mi (5 km).
North up (2D map) alwaysshows the northern direction tobe upward on the screen.
3D map mode provides anelevated perspective of the map.Adjust this viewing angle androtate the map 180 degrees bytouching the map twice, andthen dragging your finger along the shadedbar with arrows at the bottom of the map.
Re-center the map by pressingthis icon whenever you scroll themap away from your vehicle’scurrent location.
Mute: Press to mute the audionavigation guidance. Press thebutton again to un-mute theguidance.
Points of Interest (POI)grouping icon: You can chooseup to three POI icons to displayon the map. If the chosen POIsare located close together or areat the same location a box is used todisplay a single category icon instead ofrepeating the same icon, in order to reduceclutter. When you select the box on themap, a pop-up appears indicating howmany POIs are in this location. Select thepop up to see a list of the available POIs.You can scroll through and select POIsfrom this list.
If your vehicle is low on charge or fuel,station icons automatically display on themap.
410
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
SYNC™ 3E207752 E207753 E207750 E207749 E207748 E207751 E251780 E251779 E207754
Action and DescriptionMenu Item
Uses the most fuel-efficient route.Economical Route
The time and distance for each route also displays.
On the route screen, you can choose to cancel the current navigation.The system asks for confirmation then returns you to the map modescreen.
Cancel
Once you have chosen you destination, press:
Action and DescriptionMenu Item
The system uses a variety of screens and prompts to guide you to yourdestination.Start
During Route guidance, you can press the maneuver arrow icon on themap if you want the system to repeat route guidance instructions.When the system repeats the last guidance instruction, it updates thedistance to the next guidance instruction, since it detects that thevehicle is moving.The navigation map shows your estimated time of arrival, remainingtravel time and the distance to your destination.SYNC 3 may not always announce vehicle arrival at the exact pointof your destination and you may have to cancel a route manually.
Navigation Menu
In map mode and during active navigationyou can access the navigation menu.
During active navigation, touch the bottomof the screen to view the menu and otherbuttons.
To access the Navigation menu, press:
Button
Menu
You can then select:
A full screen map displays during navigation.Full MapScreen View
Highway exit information displays on the right hand sideof the screen during navigation.HighwayExit InfoPoints of interest icons display for restaurants, hotels,fuel stations and ATMs when they are present at theexit. You can select the POI icons to receive a listing ofspecific locations. You can select the POI location as awaypoint or destination if desired.
415
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
SYNC™ 3
The system calculates a reasonableefficient route based on available speedlimits, traffic, and road conditions. You mayknow a local short cut that is more efficientat a given time than the route provided bySYNC 3, but you should expect a slightdifference in minutes or miles with theSYNC 3 route.
Navigation Map Updates
Annual navigation map updates areavailable for purchase through yourdealership, by calling 1-866-462-8837 inthe United States and Canada or01-800-557-5539 in Mexico. You can alsovisit:
Website
www.navigation.com/sync
You need to specify the make and modelof your vehicle to determine if there is anupdate available.
If you find map data errors, you can reportthem to HERE, the digital map provider forthe navigation application. This companyevaluates all reported map errors andresponds with the result.
Map coverage includes the USA (includingPuerto Rico and the US Virgin Islands),Canada and Mexico.
Website
www.here.com/mapcreator
ELECTRIC VEHICLE
INFORMATION
The power flow information for your Hybridvehicle is available through the Appssection of the touch screen.
419
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
SYNC™ 3
Action and DescriptionMenu Item
This allows you to view the version level of the Gracenote Database.Gracenote® Data-base Info
This allows you to view the manufacturer and model number of yourmedia device.Device Informa-tion
Erase the stored in media information in order to re-index.Update MediaIndex
Clock
To adjust the time, select the up and downarrows on either side of the screen. Thearrows on the left adjust the hour andarrows on the right adjust the minute. Youcan then select AM or PM.
You can adjust the following features:
Action and DescriptionMenu Item
Select how time displays.Clock Format
When active, the clock adjusts to time zone changes.Auto Time ZoneUpdateThis feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.Reset Clock toGPS Time
The system automatically saves anyupdates you make to the settings.Bluetooth
Pressing this button allows you to accessthe following:
ActionMenu Item
Turning Bluetooth off disconnects all devices and does not permitnew connections.Bluetooth
You must activate Bluetooth to pair aBluetooth-enabled device.
The processes of pairing a Bluetoothdevice is the same as pairing a phone.SeePairing a Device in Phone settings for howto pair a device and the available options.
Phone
Pair your Bluetooth-enabled phone withthe system before using the functions inhands-free mode.
Switch on Bluetooth on your device tobegin pairing. See your phone’s manual ifnecessary.
444
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
SYNC™ 3
Navigation Source Selection
The screen lists available alternativenavigation sources using Applink.
Mobile Apps
You can enable the control of compatiblemobile apps running on your Bluetooth orUSB device on SYNC 3. In order to enablemobile apps, SYNC 3 requires user consentto send and receive app authorizationinformation and updates using the dataplan associated with the connected device.
The connected devices sends data to Fordin the United States. The encryptedinformation includes your VIN, SYNC 3module number, anonymous usagestatistics and debugginginformation.Updates may take place.
Note: Not all Mobile Apps may becompatible with the system.
Note: Standard data rates will apply. Fordis not responsible for any additional chargesyou may receive from your service provider,when your vehicle sends or receives datathrough the connected device. This includesany additional charges incurred due todriving in areas when roaming out of a homenetwork.
Action and DescriptionMenu Item
Enable or disable the use of mobile apps on SYNC 3.Mobile AppsDisabling mobile apps in the settings menu disables automaticupdates and the use of mobile apps on SYNC 3.
You can view the status of mobile app permissions in the settingsmenu.
Once Mobile Apps is enabled, you have the following options:
This provides information on the current state of available appupdates.Update MobileApps
There are three possible statuses:
Updating Mobile Apps…Up-To-DateUpdate Needed
The system is trying to receivean update.No update isrequired.The system hasdetected a new apprequiring authoriza-tion or a generalpermissions update isrequired.
Select this button if anupdate is required and youwant to request this updatemanually. For example, whenyour mobile device isconnected to a Wi-Fi hotspot,select:
Request Update
450
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
SYNC™ 3
Action and DescriptionMenu Item
Request Update
Grant or deny permissions to all apps at once.All Apps
Grant or deny an individual app particular permissions. App permis-sions are organized into groups. By pressing the info book icon, youcan see which signals are included in each group.
There may alsobe SYNC 3enabled appslisted underthese options.
Note:Ford is not responsible or liable forany damages or loss of privacy relating tousage of an app, or dissemination of anyvehicle data that you approve Ford toprovide to an app.
General
Access and adjust the system settings,voice features, as well as phone, navigationand wireless settings.
Menu Item
Select to have the touch-screen display in English,Spanish or French.
Language
Select to display units inkilometers or miles.Distance
Select to display units inCelsius or Fahrenheit.Temperature
Select to have the systembeep to confirm choicesmade through the touch-screen.
Touch Screen Beep
When you activate thisoption, the system auto-matically updates whenyou have an availableInternet connectionthrough a Wi-Fi network ormobile connection.
Automatic System Updates
451
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201705, Second Printing
SYNC™ 3