2018 FORD FOCUS ELECTRIC roof

The childproof locks are located on the
rear edge of each rear door and must be
set separately for each door.
Left-Hand Side
Turn counterclockwise to lock and
clockwise to unlock.
Right-Hand Side
Turn clockwise to lock and
counterclockwise to unlock.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Child SafetyE112197

The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
DRIVER KNEE AIRBAG
A driver's knee airbag is located under the
instrument panel. During a crash, the
restraints control module may activate the
driver's knee airbag based on crash severity
and occupant conditions. Under certain
crash and occupant conditions, the driver
’s
knee airbag may deploy but the driver ’s
front airbag may not activate. As with front
and side airbags, it is important to be
properly seated and restrained to reduce
the risk of death or serious injury. Make sure the knee airbag is
operating properly. See Crash
Sensors and Airbag Indicator
(page
42).
SAFETY CANOPY™ WARNINGS
Do not place objects or mount
equipment on or near the headliner
at the siderail that may come into
contact with a deploying curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash. Do not lean your head on the door.
The curtain airbag could injure you
as it deploys from the headliner. WARNINGS
Do not attempt to service, repair, or
modify the supplementary restraint
system or associated components.
Failure to follow this instruction could
result in personal injury or death. All occupants of your vehicle,
including the driver, should always
properly wear their seatbelts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your seatbelt could seriously increase the
risk of injury or death. To reduce risk of injury, do not
obstruct or place objects in the
deployment path of the airbag.
If a supplementary restraint system
component has deployed, it will not
function again. Have the system and
associated components inspected as soon
as possible. Failure to follow this
instruction could result in personal injury
or death. The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side rail sheet metal,
behind the headliner, above each row of
seats. In certain sideways crashes or
rollover events, the Safety Canopy will be
activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Supplementary Restraints SystemE67017

The system consists of the following:
•
Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment · Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 42).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy). CRASH SENSORS AND
AIRBAG INDICATOR WARNING
Modifying or adding equipment to
the front end of your vehicle
(including hood, bumper system,
frame, front end body structure, tow hooks
and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
or add equipment to the front end of your
vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front seatbelt pretensioners, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags, and the Safety
Canopy. Based on the type of crash, the
restraints control module will deploy the
appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. A warning indicator light in the
instrument cluster indicates the readiness
of the safety system. If this warning
indicator light is not functioning and there
is another fault within the system, the
message cluster could display an airbag
failure warning. You could hear five tones
that repeat periodically until you repair the
problem, the warning indicator light could
illuminate or both. Routine maintenance
of the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The indicator light will not
illuminate immediately after the
ignition is turned on.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Supplementary Restraints SystemE75004 E67017 E67017

PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving
braking system, aftermarket roof
racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of your vehicle and may adversely affect
the performance of the electronic stability
control system. In addition, installing any
stereo loudspeakers may interfere with
and adversely affect the electronic stability
control system. Install any aftermarket
stereo loudspeaker as far as possible from
the front center console, the tunnel, and
the front seats in order to minimize the risk
of interfering with the electronic stability
control sensors. Reducing the
effectiveness of the electronic stability
control system could lead to an increased
risk of loss of vehicle control, vehicle
rollover, personal injury and death. Remember that even advanced
technology cannot defy the laws of
physics. It’
s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
electronic stability control system is an
indication that at least some of the tires
have exceeded their ability to grip the road;
this could reduce the operator ’s ability to
control the vehicle potentially resulting in
a loss of vehicle control, vehicle rollover,
personal injury and death. If your electronic
stability control system activates, SLOW
DOWN. The system automatically turns on each
time you switch the ignition on. If a fault occurs in either the stability
control or the traction control system, you
may experience the following conditions:
•
The stability and traction control light
illuminates steadily.
• The stability control and traction
control systems do not enhance your
vehicle's ability to maintain traction of
the wheels.
If a driving condition activates either the
stability control or the traction control
system you may experience the following
conditions:
• The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and
your foot is not on the brake, the brake
pedal may move as the system applies
higher brake force.
The stability control system has several
features built into it to help you maintain
control of your vehicle:
Electronic Stability Control
The system enhances your vehicle ’s ability
to prevent skids or lateral slides by
applying brakes to one or more of the
wheels individually and, if necessary,
reducing engine power.
Traction Control
The system enhances your vehicle ’s ability
to maintain traction of the wheels by
detecting and controlling wheel spin. See
Using Traction Control (page 123).
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Stability Control

Special Loading Instructions
for Owners of Pick-up Trucks
and Utility-type Vehicles
WARNING
When loading the roof racks,
we recommend you evenly
distribute the load, as well as
maintain a low center of gravity.
Loaded vehicles, with higher
centers of gravity, may handle
differently than unloaded vehicles.
Take extra precautions, such as
slower speeds and increased
stopping distance, when driving a
heavily loaded vehicle. 139
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Load Carrying

You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Customer Assistance

Note:
Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Regularly clean the underside of your
vehicle using water. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles. •
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Vehicle Care

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your Ford
Original Accessory through the warranty
that provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Graphics.
• Hood deflector.*
• Side window deflectors.*
• Splash guards.
• Spoilers.
Interior style
• All-weather floor mats.
• Cargo organizers. •
Door sill plates.
• Premium carpeted floor mats.
Lifestyle
• Ash cup or coin holder.
• Roof racks and carriers.*
• Tablet holder.*
Peace of mind
• Charge cord storage bag.*
• First aid kit.*
• Full vehicle covers.
• Vehicle security systems.
• Wheel locks.
• Roadside assistance kits.*
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Accessories