
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice. WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. TYPE APPROVALS
Canada
361
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing AppendicesE207834 E207823

China
European Union
Indonesia
Jordan Mexico
Morocco
South Korea
Singapore
362
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing AppendicesE207827 E206304 E207828 E207829 E207833 E207831 E206301 E207832

South Africa
Taiwan Ukraine
United States
363
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing AppendicesE206300 E206303 E206302 E206305 E207830

364
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing

A
A/C
See: Climate Control.......................................... 94
About This Manual...........................................5
ABS See: Brakes........................................................... 120
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 121
Accessories.....................................................316 Exterior style......................................................... 316
Interior style.......................................................... 316
Lifestyle.................................................................. 316
Peace of mind...................................................... 316
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps..........................177
Horizontal Aim Adjustment............................ 178
Vertical Aim Adjustment.................................. 177
Adjusting the Steering Wheel....................61
Airbag Disposal
...............................................43
Air Conditioning See: Climate Control.......................................... 94
Alarm See: Anti-Theft Alarm........................................ 59
Ambient Lighting
............................................70
Anti-Theft Alarm............................................59 Arming the Alarm................................................. 59
Disarming the Alarm.......................................... 60
Appendices....................................................334
Apps.................................................................288 ........................................................................\
.......... 288
SiriusXM Traffic and Travel Link................... 289
At a Glance
........................................................13
Audible Warnings and Indicators.............79 Headlamps On Warning Chime...................... 79
Keyless Warning Alert......................................... 79
Parking Brake On Warning Chime.................. 79
Audio Control....................................................61 Seek, Next or Previous........................................ 62
Audio System................................................223 General Information.......................................... 223
Audio Unit - Vehicles With: Sony Audio System..........................................................224 Autolamps........................................................67
Windshield Wiper Activated
Headlamps........................................................ 67
Automatic Climate Control
........................94
Dual Zone Temperature Control.................... 95
Single Zone Temperature Control.................95
Temperature Control.......................................... 95
Automatic Transmission
............................118
Brake-Shift Interlock.......................................... 118
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 119
Understanding the Positions of Your Automatic Transmission.............................. 118
Auxiliary Power Points
................................105
12 Volt DC Power Point..................................... 105
Location................................................................. 105
B
Battery See: Changing the 12V Battery....................... 174
Bonnet Lock See: Opening and Closing the Hood...........170
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check..........................................173
Brakes...............................................................120 General Information.......................................... 120
Breaking-In......................................................142
Bulb Specification Chart............................181
C
Cabin Air Filter.................................................97
California Proposition 65...............................9
Capacities and Specifications.................221 Capacities.............................................................. 221
Specifications....................................................... 221
Car Wash See: Cleaning the Exterior............................... 184
Center Console.............................................106
Changing a Bulb............................................179 Headlamp.............................................................. 179
Licence Plate and High Mounted Stop Lamp................................................................... 181
Rear Lamp............................................................ 180
Changing a Fuse............................................167 Fuses........................................................................\
167
365
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Index

Changing a Road Wheel............................216
Important Information for Lifting or
Jacking............................................................... 216
Changing the 12V Battery...........................174
Changing the Front Wiper Blades..........176 Changing the Windshield Wiper
Blades................................................................. 176
Service Position................................................... 176
Changing the Rear Wiper Blades............177
Charging the High Voltage Battery.........110 AC Charging........................................................... 110
DC Charging........................................................... 115
Checking MyKey System Status................51 MyKey Distance...................................................... 51
Number of Admin Keys....................................... 51
Number of MyKeys............................................... 51
Checking the Wiper Blades.......................175
Child Restraint and Seatbelt Maintenance.................................................33
Child Restraint Positioning.........................24
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks
..........................................25
Left-Hand Side...................................................... 26
Right-Hand Side................................................... 26
Cleaning Leather Seats..............................187
Cleaning Products........................................183
Cleaning the Engine....................................185
Cleaning the Exterior...................................184 Cleaning the Headlamps................................. 184
Exterior Chrome Parts...................................... 184
Exterior Plastic Parts......................................... 184
Stripes or Graphics............................................ 184
Underbody............................................................ 185
Under Hood.......................................................... 185
Cleaning the Instrument Panel and Instrument Cluster Lens
..........................187
Cleaning the Interior....................................186
Cleaning the Wheels...................................188
Cleaning the Windows and Wiper Blades............................................................186
Clearing All MyKeys.......................................50
Climate Control
..............................................94
Cold Weather Precautions........................142
Collision, Damage or Fire Event...............147 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries....................... 147Coolant Check.................................................171
Adding Coolant.................................................... 172
Recycled Coolant................................................ 173
Severe Climates................................................... 173
Crash Sensors and Airbag Indicator........42
Creating a MyKey
...........................................49
Programming/Changing Configurable
Settings............................................................... 49
Cruise Control
..................................................62
Principle of Operation........................................ 131
Cruise control See: Using Cruise Control................................. 131
Customer Assistance
..................................149
D
Data Recording
..................................................7
Event Data Recording........................................... 8
Service Data Recording......................................... 7
Daytime Running Lamps
............................68
Type 1 - Conventional
(Non-Configurable)....................................... 68
Type 2 - Configurable......................................... 68
Direction Indicators.......................................69
Doors and Locks.............................................53
Driver and Passenger Airbags...................36 Children and Airbags........................................... 37
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag
..........................................41
Driving Aids.....................................................133
Driving Hints....................................................142
Driving Through Water
................................142
DRL See: Daytime Running Lamps........................ 68
E
Electric Vehicle Information....................269 Charge Settings................................................... 271
Power Flow.......................................................... 285
Vehicle..................................................................... 271
Electromagnetic Compatibility
..............334
End User License Agreement.................336 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 336
Engine Immobilizer See: Passive Anti-Theft System..................... 58
366
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Index

Entertainment...............................................245
AM/FM Radio...................................................... 246
Apps........................................................................\
254
Bluetooth Stereo or USB................................ 253
CD........................................................................\
.... 252
HD Radio ™ Information (If
Available)........................................................ 249
SiriusXM® Satellite Radio (If Activated)........................................................ 247
Sources.................................................................. 246
Supported Media Players, Formats and Metadata Information................................ 254
USB Ports............................................................. 254
Environment......................................................12
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors.................................................72
Fold-Away Exterior Mirrors................................ 73
Heated Exterior Mirrors....................................... 73
Integrated Blind Spot Mirrors........................... 73
Power Exterior Mirrors......................................... 72
F
Fastening the Seatbelts..............................28 Seatbelt Locking Modes.................................... 29
Using Seatbelts During Pregnancy................28
Flat Tire Inflation See: Tire Sealant and Inflator Kit...................191
Floor Mats........................................................142
Ford Credit
...........................................................9
US Only....................................................................... 9
Ford Protect....................................................318 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 319
Ford Protect Extended Service Plans (U.S. Only)................................................................... 318
Front Passenger Sensing System.............37
Front Wiper Blades See: Changing the Front Wiper Blades.......176
Fuse Box Locations......................................156 Engine Compartment Fuse Box.................... 156
Luggage Compartment Fuse Box................156
Passenger Compartment Fuse Box............156
Fuses.................................................................156
Fuse Specification Chart...........................156 Electric Motor Compartment Fuse
Box....................................................................... 157Luggage Compartment Fuse Box................164
Passenger Compartment Fuse Box.............162
Pre-fuse Box.........................................................
156
G
Gauges................................................................75 Common Displays................................................ 75
Gearbox See: Transmission............................................... 118
General Information on Radio Frequencies...................................................44
General Maintenance Information.......320 Multi-point Inspection...................................... 322
Owner Checks and Services........................... 321
Protecting Your Investment........................... 320
Why Maintain Your Vehicle?......................... 320
Why Maintain Your Vehicle at Your Dealership?..................................................... 320
Getting Assistance Outside the U.S. and Canada..........................................................152
Getting the Services You Need...............149 Away From Home ............................................... 149
H
Handbrake See: Parking Brake............................................... 121
Hazard Flashers
............................................145
Headlamp Adjusting See: Adjusting the Headlamps....................... 177
Headlamp Exit Delay....................................68
Headlamp Removal See: Removing a Headlamp........................... 178
Head Restraints..............................................99 Adjusting the Head Restraint........................ 100
Tilting Head Restraints ................................... 100
Heated Seats
.................................................104
Heated Windows and Mirrors...................96 Heated Exterior Mirrors....................................... 97
Heated Rear Window......................................... 96
Heating See: Climate Control.......................................... 94
High Voltage Battery Cut-Off Switch.............................................................116
High Voltage Battery....................................110 General Information........................................... 110
367
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Index

Hill Start Assist..............................................122
Switching the System On and Off................122
Using Hill Start Assist........................................ 122
Hints on Controlling the Interior Climate............................................................95
General Hints......................................................... 95
Improving Vehicle Drive Range....................... 96
Recommended Settings for Cooling............96
Side Window Defogging in Cold Weather.............................................................. 96
Hints on Driving With Anti-Lock Brakes..............................................................121
Home Screen................................................238
Hood Lock See: Opening and Closing the Hood...........170
I
In California (U.S. Only).............................150
Information Display Control.......................63 Multimedia Controls........................................... 63
Information Displays....................................80 General Information........................................... 80
Information Messages
..................................87
AdvanceTrac®....................................................... 87
Alarm System........................................................ 88
Battery and Charging System (High Voltage).............................................................. 88
Door Ajar................................................................. 89
Hill Start Assist..................................................... 90
Keys and Intelligent Access............................. 90
Lighting.................................................................... 90
Maintenance........................................................... 91
MyKey........................................................................\
91
Parking Aid.............................................................. 92
Parking Brake......................................................... 92
Power Steering...................................................... 92
Remote Start......................................................... 93
Tire Pressure Monitoring System................... 93
Traction Control.................................................... 93
Transmission.......................................................... 93
Installing Child Restraints
............................16
Child Restraints...................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster.........................................75 Instrument Lighting Dimmer.....................68
Instrument Panel Overview.........................13
Interior Lamps
.................................................69
Front Interior Lamps (If Equipped)...............69
Interior Mirror
....................................................73
Introduction........................................................5
J
Jump Starting the Vehicle.........................145 To Connect the Booster Cables.................... 146
To Start Your Vehicle......................................... 146
K
Keys and Remote Controls.........................44
L
Lighting Control..............................................66 Headlamp Flasher................................................ 67
High Beams............................................................ 66
Parking Lamps...................................................... 66
Lighting..............................................................66 General Information........................................... 66
Load Carrying
.................................................134
Load Limit........................................................134
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 139
Vehicle Loading - with and without a Trailer.................................................................. 134
Locking and Unlocking
.................................53
Activating Intelligent Access............................ 54
Autolock................................................................... 55
Autounlock............................................................. 55
Battery Saver......................................................... 56
Disabled Intelligent Access Keys.................... 55
Illuminated Entry.................................................. 56
Illuminated Exit..................................................... 56
Opening the Liftgate........................................... 56
Power Door Locks................................................ 53
Remote Control..................................................... 53
Smart Unlocks for Intelligent Access Keys...................................................................... 55
Lug Nuts See: Changing a Road Wheel........................ 216
Lug Nuts
............................................................217
368
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Index