PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
318
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Ford Protect
Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
319
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Ford Protect
Storage Compartments............................106
Sun Visors..........................................................74
Illuminated Vanity Mirror.................................... 74
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Switching Off the Electric Motor............108
Symbols Glossary.............................................5
SYNC™ 3.........................................................227 General Information.......................................... 227
SYNC™ 3 Troubleshooting.....................304
T
Tailgate See: Manual Liftgate........................................... 56
Technical Specifications See: Capacities and Specifications.............218
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).........................151
Tire Care...........................................................197 Glossary of Tire Terminology......................... 199
Information About Uniform Tire Quality Grading............................................................... 197
Information Contained on the Tire Sidewall........................................................... 200
Temperature A B C............................................. 198
Traction AA A B C............................................... 198
Treadwear............................................................. 198
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit...................191
Tire Pressure Monitoring System............212 Changing Tires With a Tire Pressure
Monitoring System........................................ 213
Understanding Your Tire Pressure Monitoring System ....................................... 214
Tire Repair Kit See: Tire Sealant and Inflator Kit...................191
Tire Sealant and Inflator Kit
......................191
First Stage: Inflating the Tire with Sealing
Compound and Air........................................ 193
General Information.......................................... 192
Second Stage: Checking Tire Pressure............................................................ 195
Tips for Use of the Kit....................................... 192
What to Do After the Tire has Been Sealed................................................................ 195
What to Do When a Tire Is Punctured........193 Tires
See: Wheels and Tires....................................... 191
Towing a Trailer
.............................................140
Towing the Vehicle on Four Wheels..........................................................140
Emergency Towing............................................ 140
Recreational Towing........................................... 141
Towing..............................................................140
Traction Control
.............................................123
Principle of Operation....................................... 123
Transmission Code Designation............220
Transmission...................................................118
Transporting the Vehicle...........................140
Type Approvals
..............................................361
U
Under Hood Overview..................................171
Using Cruise Control
.....................................131
Switching Cruise Control Off........................... 131
Switching Cruise Control On........................... 131
Using MyKey With Remote Start Systems
...........................................................51
Vehicles With Ford-Approved Aftermarket
Remote Start Systems................................... 51
Using Snow Chains......................................212
Using Stability Control................................125
Using Traction Control................................123 Switching the System Off................................ 123
System Indicator Lights and Messages.......................................................... 123
Using a Switch..................................................... 123
Using the Information Display Controls............................................................. 123
Using Voice Recognition
...........................239
Audio Voice Commands................................. 240
Mobile App Voice Commands...................... 243
Navigation Voice Commands........................ 242
Phone Voice Commands................................. 241
SiriusXM Traffic and Travel Link Voice Commands..................................................... 244
Voice Settings Commands............................ 244
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................152
371
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Index
V
Vehicle Care....................................................183
General Information.......................................... 183
Vehicle Certification Label.......................220
Vehicle Identification Number.................219
Vehicle Storage.............................................188
12V Battery............................................................ 189
Body........................................................................\
189
Brakes..................................................................... 189
Cooling System................................................... 189
Electric Motor...................................................... 189
General................................................................... 189
High Voltage Battery......................................... 189
Miscellaneous..................................................... 190
Removing Vehicle From Storage.................. 190
Tires........................................................................\
. 189
Ventilation See: Climate Control.......................................... 94
VIN See: Vehicle Identification Number.............219
Voice Control...................................................62
W
Warning Lamps and Indicators..................77 Anti-Lock Braking System Warning
Lamp..................................................................... 77
Battery Charging Condition Warning Lamp..................................................................... 77
Brake System Warning Lamp........................... 77
Cruise Control Indicator ..................................... 77
Direction Indicator................................................ 78
Door Ajar.................................................................. 78
Fasten Safety Belt Warning Lamp.................78
Front Airbag Warning Lamp............................. 78
Headlamp and Parking Lamp Indicator ........................................................................\
........ 78
High Beam Indicator............................................ 78
Liftgate Ajar............................................................ 78
Limited Performance.......................................... 78
Low Battery............................................................. 78
Low Tire Pressure Warning............................... 78
Low Washer Fluid................................................. 78
Motor Coolant Temperature............................ 78
Powertrain Fault................................................... 79
Ready to Drive........................................................ 79
Stability Control Off Indicator......................... 79Stability Control Warning Lamp ....................
79
Stop Safely............................................................. 79
Vehicle Plugged in................................................ 79
Washer Fluid Check......................................174
Washers See: Cleaning the Exterior............................... 184
See: Wipers and Washers................................. 64
Waxing..............................................................185
Wheel Nuts See: Changing a Road Wheel........................ 216
Wheels and Tires
...........................................191
Windows and Mirrors.....................................71
Windshield Washers
.....................................64
Windshield Wipers........................................64
Intermittent Wipe................................................ 64
Speed Dependent Wipers................................ 64
Wiper Blades See: Checking the Wiper Blades................... 175
Wipers and Washers.....................................64
Wrecker Towing See: Transporting the Vehicle....................... 140
372
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing Index