
Roadside Emergencies
Roadside Assistance
..................................221
Hazard Flashers ...........................................
222
Fuel Shutoff ..................................................
222
Jump Starting the Vehicle ........................
223
Post-Crash Alert System .........................
225
Transporting the Vehicle ..........................
225
Customer Assistance
Getting the Services You Need ..............
227
In California (U.S. Only) ............................
228
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
229
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
230
Getting Assistance Outside the U.S. and Canada .......................................................
230
Ordering Additional Owner's Literature ........................................................................\
232
Reporting Safety Defects (U.S. Only) ........................................................................\
232
Reporting Safety Defects (Canada Only) ........................................................................\
232
Fuses
Fuse Specification Chart .........................
234
Changing a Fuse ..........................................
243
Maintenance
General Information ..................................
245
Opening and Closing the Hood .............
245
Under Hood Overview - 3.5L Duratec ........................................................................\
246
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
247
Engine Oil Dipstick .....................................
249
Engine Oil Check .........................................
249
Oil Change Indicator Reset .....................
250
Engine Coolant Check ..............................
250
Automatic Transmission Fluid Check ........................................................................\
254 Brake Fluid Check
.......................................
256
Power Steering Fluid Check ....................
257
Washer Fluid Check ....................................
257
Changing the 12V Battery .........................
257
Checking the Wiper Blades ....................
259
Changing the Wiper Blades ....................
259
Adjusting the Headlamps .......................
260
Removing a Headlamp ..............................
261
Changing a Bulb ...........................................
261
Bulb Specification Chart .........................
265
Changing the Engine Air Filter ................
267
Vehicle Care
General Information ..................................
268
Cleaning Products ......................................
268
Cleaning the Exterior .................................
268
Waxing ............................................................
270
Cleaning the Engine ...................................
270
Cleaning the Windows and Wiper Blades ........................................................................\
270
Cleaning the Interior ....................................
271
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
271
Cleaning Leather Seats .............................
272
Repairing Minor Paint Damage ..............
273
Cleaning the Wheels ..................................
273
Vehicle Storage ............................................
273
Body Styling Kits .........................................
275
Wheels and Tires
General Information ..................................
276
Tire Care .........................................................
278
Using Snow Chains ....................................
292
Tire Pressure Monitoring System ..........
293
Changing a Road Wheel ..........................
296
Technical Specifications .........................
300
4
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Table of Contents

Engine coolant reservoir. See
Engine Coolant Check (page
250).
A
Windshield washer fluid
reservoir. See
Washer Fluid
Check (page 257).
B
Brake fluid reservoir. See
Brake
Fluid Check (page 256).
C
Battery. See
Changing the 12V
Battery (page 257).
D
Engine compartment fuse box.
See
Fuse Specification Chart
(page 234).
E Air filter assembly. See
Changing the Engine Air Filter
(page
267).
F
Automatic transmission fluid
dipstick. See
Automatic
Transmission Fluid Check
(page
254).
G
Engine oil dipstick. See
Engine
Oil Dipstick (page 249).
H
Engine oil filler cap. See Engine
Oil Check
(page 249).
I
UNDER HOOD OVERVIEW - 3.5L ECOBOOST™ 247
Flex (TP3) , enUSA, Edition date: 201801, Second Printing MaintenanceE253238

Engine coolant reservoir. See
Engine Coolant Check (page
250).
A.
Engine oil filler cap. See Engine
Oil Check
(page 249).
B.
Engine oil dipstick. See
Engine
Oil Dipstick (page 249).
C.
Brake fluid reservoir. See
Brake
Fluid Check (page 256).
D.
Battery. See
Changing the 12V
Battery (page 257).
E.
Engine compartment fuse box.
See
Fuses (page 234).
F.
Air filter assembly. See
Changing the Engine Air Filter
(page
267).
G. Automatic transmission dipstick.
See
Automatic Transmission
Fluid Check (page 254).
H.
Washer fluid reservoir. See
Washer Fluid Check (page 257).
I.
248
Flex (TP3) , enUSA, Edition date: 201801, Second Printing MaintenanceE173375

ENGINE OIL DIPSTICK
MINA
MAX
B
ENGINE OIL CHECK
To check the engine oil level consistently
and accurately, do the following:
1. Make sure the parking brake is on. Make
sure the transmission is in park (P) or
neutral (N).
2. Run the engine until it reaches normal operating temperature.
3. Make sure that your vehicle is on level ground.
4. Switch the engine off and wait 15 minutes for the oil to drain into the oil
pan. Checking the engine oil level too
soon after you switch the engine off
may result in an inaccurate reading.
5. Open the hood. See Opening and
Closing the Hood (page 245).
6. Remove the dipstick and wipe it with a clean, lint-free cloth. See
Under
Hood Overview (page 246).
7. Replace the dipstick and remove it again to check the oil level. See Under
Hood Overview
(page 246). 8.
Make sure that the oil level is between
the maximum and minimum marks. If
the oil level is at the minimum mark,
add oil immediately. See
Capacities
and Specifications (page 308).
9. If the oil level is correct, replace the dipstick and make sure it is fully seated.
Note: Do not remove the dipstick when the
engine is running.
Note: If the oil level is between the
maximum and minimum marks, the oil level
is acceptable. Do not add oil.
Note: The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km)
.
Adding Engine Oil WARNING
Do not remove the filler cap when
the engine is running.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
249
Flex (TP3) , enUSA, Edition date: 201801, Second Printing MaintenanceE146429 E142732

Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. See Under Hood Overview (page 246).
Turn it counterclockwise and remove
it.
3. Add engine oil that meets Ford specifications. See
Capacities and
Specifications (page 308). You may
have to use a funnel to pour the engine
oil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator. From the main menu scroll to: Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}%
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK WARNINGS
Never remove the coolant reservoir
cap when the engine is running or
hot.
250
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Maintenance

Cleaning the Instrument Panel and
Instrument Cluster Lens..........................271
Cleaning the Interior.....................................271
Cleaning the Wheels
...................................273
Cleaning the Windows and Wiper Blades...........................................................270
Clearing All MyKeys
.......................................59
Climate............................................................396
Climate Control
..............................................114
Climate Controlled Seats...........................137 Cooled Seats......................................................... 137
Heated Seats........................................................ 137
Collision Warning System.........................201 PRINCIPLE OF OPERATION........................... 201
Coolant Check See: Engine Coolant Check........................... 250
Crash Sensors and Airbag Indicator
.......50
Creating a MyKey...........................................58
Programming/Changing Configurable
Settings............................................................... 58
Cross Traffic Alert.........................................198 False Alerts.......................................................... 200
Switching the System Off and On..............200
System Errors..................................................... 200
System Lights, Messages and Audible Alerts.................................................................. 199
System Limitations.......................................... 200
Using the System............................................... 198
Cruise Control
...................................................77
Principle of Operation...................................... 189
Cruise control See: Using Cruise Control................................ 189
Customer Assistance
..................................227
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps............................84
Direction Indicators
.......................................85
Doors and Locks.............................................63
Driver and Passenger Airbags...................45 Children and Airbags.......................................... 46
Proper Driver and Front Passenger Seating Adjustment........................................................ 45
Driving Aids
.....................................................196
Driving Hints...................................................218 Driving Through Water
................................219
DRL See: Daytime Running Lamps......................... 84
E
Economical Driving
......................................218
Electromagnetic Compatibility..............465
Emission Law.................................................160 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........161
Tampering With a Noise Control System.............................................................. 160
End User License Agreement..................467 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 467
Engine Block Heater
.....................................151
Using the Engine Block Heater...................... 152
Engine Coolant Check...............................250 Adding Coolant.................................................... 251
Coolant Change.................................................. 253
Engine Coolant Temperature Management.................................................. 254
Fail-Safe Cooling............................................... 253
Recycled Coolant............................................... 252
Severe Climates.................................................. 252
Engine Emission Control...........................160
Engine Immobilizer See: Passive Anti-Theft System..................... 73
Engine Oil Check..........................................249 Adding Engine Oil.............................................. 249
Engine Oil Dipstick
......................................249
Engine Specifications - 3.5L Duratec
.........................................................302
Drivebelt Routing............................................... 302
Engine Specifications - 3.5L Ecoboost™.................................................302
Drivebelt Routing............................................... 303
Entertainment..............................................386 AM/FM Radio...................................................... 387
Apps....................................................................... 395
Bluetooth Stereo or USB................................ 394
CD (If equipped)................................................ 393
HD Radio ™ Information (If
Available)........................................................ 390
SiriusXM® Satellite Radio (If Activated)....................................................... 388
Sources.................................................................. 387
497
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Index