Roadside Emergencies
Roadside Assistance
..................................221
Hazard Flashers ...........................................
222
Fuel Shutoff ..................................................
222
Jump Starting the Vehicle ........................
223
Post-Crash Alert System .........................
225
Transporting the Vehicle ..........................
225
Customer Assistance
Getting the Services You Need ..............
227
In California (U.S. Only) ............................
228
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
229
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
230
Getting Assistance Outside the U.S. and Canada .......................................................
230
Ordering Additional Owner's Literature ........................................................................\
232
Reporting Safety Defects (U.S. Only) ........................................................................\
232
Reporting Safety Defects (Canada Only) ........................................................................\
232
Fuses
Fuse Specification Chart .........................
234
Changing a Fuse ..........................................
243
Maintenance
General Information ..................................
245
Opening and Closing the Hood .............
245
Under Hood Overview - 3.5L Duratec ........................................................................\
246
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
247
Engine Oil Dipstick .....................................
249
Engine Oil Check .........................................
249
Oil Change Indicator Reset .....................
250
Engine Coolant Check ..............................
250
Automatic Transmission Fluid Check ........................................................................\
254 Brake Fluid Check
.......................................
256
Power Steering Fluid Check ....................
257
Washer Fluid Check ....................................
257
Changing the 12V Battery .........................
257
Checking the Wiper Blades ....................
259
Changing the Wiper Blades ....................
259
Adjusting the Headlamps .......................
260
Removing a Headlamp ..............................
261
Changing a Bulb ...........................................
261
Bulb Specification Chart .........................
265
Changing the Engine Air Filter ................
267
Vehicle Care
General Information ..................................
268
Cleaning Products ......................................
268
Cleaning the Exterior .................................
268
Waxing ............................................................
270
Cleaning the Engine ...................................
270
Cleaning the Windows and Wiper Blades ........................................................................\
270
Cleaning the Interior ....................................
271
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
271
Cleaning Leather Seats .............................
272
Repairing Minor Paint Damage ..............
273
Cleaning the Wheels ..................................
273
Vehicle Storage ............................................
273
Body Styling Kits .........................................
275
Wheels and Tires
General Information ..................................
276
Tire Care .........................................................
278
Using Snow Chains ....................................
292
Tire Pressure Monitoring System ..........
293
Changing a Road Wheel ..........................
296
Technical Specifications .........................
300
4
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Table of Contents
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
8
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Introduction E270480 E71340 E71880 E231160 E67017 E161353
Note:
Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers
the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
You can locate the cabin air filter behind
the glove box.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system.
Replace the filter at regular intervals. See
Scheduled Maintenance (page 447).
For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START
(If Equipped)
The system adjusts the interior
temperature depending on your chosen
settings during remote start.
You cannot adjust the climate control
setting during remote start operation.
When you switch the ignition on, the
climate control system returns to the
previous settings. You can now make
adjustments. Some features may remain on if they turn
on during remote start:
•
Driver heated seat.
• Driver cooled seat.
• Heated steering wheel.
• Heated mirrors.
• Heated rear window.
Note: If the passenger heated or cooled
seats are on when you switch the vehicle
off, they default to the driver setting when
you switch the vehicle on.
You can adjust the default remote start
settings using the information display
controls. See
Information Displays
(page 97).
Automatic Settings
In hot weather, the system is set to
72°F
(22°C). The cooled seats are set to high
(if available, and you select AUTO in the
information display).
In moderate weather, the system either
heats or cools (based on pre-selected
settings). The rear defroster, heated
mirrors and heated or cooled seats do not
turn on.
In cold weather, the system is set to
72°F
(22°C). The heated seats and heated
steering wheel are set to high (if available,
and you select
AUTO in the information
display). The rear defroster and heated
mirrors turn on.
122
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Climate Control
EMISSION LAW
WARNING
Do not remove or alter the original
equipment floor covering or
insulation between it and the metal
floor of the vehicle. The floor covering and
insulation protect occupants of the vehicle
from the engine and exhaust system heat
and noise. On vehicles with no original
equipment floor covering insulation, do not
carry passengers in a manner that permits
prolonged skin contact with the metal
floor. Failure to follow these instructions
may result in fire or personal injury. U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws.
Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
160
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Engine Emission Control
•
Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
CATALYTIC CONVERTER WARNINGS
Do not park, idle or drive your vehicle
on dry grass or other dry ground
cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire. The normal operating temperature
of the exhaust system is very high.
Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short period
of engine operation and stays hot after the
engine is switched off. WARNINGS
Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes. Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To make sure that the catalytic converter
and other emission control components
continue to work properly:
•
Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle (page 223).
• Use only the specified fuel listed.
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
161
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Engine Emission Control
•
Transmissions give their best fuel
economy when operated in the top
cruise gear and with steady pressure
on the gas pedal.
• Four-wheel-drive operation (if
equipped) is less fuel efficient than
two-wheel-drive operation.
• Close the windows for high-speed
driving.
DRIVING THROUGH WATER WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle.
Note:
Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the front
rocker area of your vehicle. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so: •
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS WARNINGS
Use a floor mat designed to fit the
footwell of your vehicle that does not
obstruct the pedal area. Failure to
follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. Pedals that cannot move freely can
cause loss of vehicle control and
increase the risk of serious personal
injury. Secure the floor mat to both
retention devices so that it cannot
slip out of position and interfere with
the pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. Do not place additional floor mats
or any other covering on top of the
original floor mats. This could result
in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. Always make sure that objects
cannot fall into the driver foot well
while your vehicle is moving. Objects
that are loose can become trapped under
the pedals causing a loss of vehicle control. 219
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Driving HintsE266447
•
Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting. Note:
It is necessary to reset memory
features if battery cables are disconnected.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle
15 ft (4.5 m) back and
forth to remove rust build-up.
274
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Vehicle Care
Operating in off-road (unpaved, sandy, dusty) and Mountainous conditions
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.*
Every 5,000 mi (8,000 km)
or six months
Perform multi-point inspection.
Change automatic transmission fluid.
30,000 mi (48,000 km)
* Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change
Indicator Reset
(page 250). Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule:
Axle and PTU maintenance
: The Power
Transfer Unit (PTU) and rear axle (AWD
only) in your vehicle does not require any
normal scheduled maintenance. The PTU
lubricant will be more likely to require a
fluid change if the vehicle has extended
periods of extreme or severe duty cycle
driving. Changing or checking the PTU
lubricant is not necessary unless the unit
has been submerged in water or shows
signs of leakage. Contact your authorized
dealer for service. California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot climate oil change intervals
:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5,000 mi (8,000 km)
.
454
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Scheduled Maintenance