To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
ENTERTAINMENT
Message and description
Message
Sources
A
Direct Tune
B
Presets
C
386
Flex (TP3) , enUSA, Edition date: 201801, Second Printing SYNC™ 3E205443
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
CLIMATE
Touch the climate button on the
touchscreen to access your climate control
features. Depending on your vehicle line
and option package, your climate screen
may look different from one of the screens
shown below. Your screen may not contain
all of the features shown.
Note:
You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 415). 396
Flex (TP3) , enUSA, Edition date: 201801, Second Printing SYNC™ 3E208805
Driver temperature: Touch up
or down to adjust the
temperature.
A
Heated steering wheel: Touch
the heated steering wheel icon
to switch the heated steering
wheel on and off (if equipped).
B
Defrost:
A pop up appears on
the screen to display the defrost
options.
C
MAX Defrost: Touch the button
to maximize defrosting. Outside
air flows through the windshield
vents, the fan automatically
adjusts to the highest speed and
the temperature dial returns to
the full heat position. You can
use this setting to defog or clear
a thin covering of ice from the
windshield. The heated rear
window also automatically turns
on when you select MAX Defrost.
Defrost:
Touch to clear the
windshield of fog and thin ice.
Touch again to return to the
previous airflow selection. When
on, defrost provides outside air
to reduce window fogging and
distributes air through the
windshield defroster vents and
demister vents.
Note:
To prevent window
fogging, you cannot select
recirculated air when Defrost is
on.
Heated rear window: Turns the
heated rear window on and off.
See the Heated Windows and
Mirrors chapter in your owner
manual. AUTO:
Touch the button to
switch on automatic operation.
Select the desired temperature
using the temperature control.
The system adjusts fan speed,
air distribution, air conditioning
operation, and selects outside
air or recirculated air to heat or
cool the vehicle in order to
maintain the desired
temperature.
D
Power:
Touch the button to
switch the system on and off.
Switching off the climate control
system prevents outside air from
entering the vehicle.
E
DUAL:
This button lights up
when the passenger controls are
active. To switch the dual zone
operation off and link the
passenger temperature to the
driver temperature, touch the
DUAL button to switch it off.
F
Passenger temperature:
Touch up or down to adjust the
temperature.
G
Passenger heated and
climate controlled seats:
H
Touch the heated seat icon to
adjust the heated seat off and
on (if equipped).
Touch the climate-controlled
seat icon to adjust the
climate-controlled seat off and
on (if equipped).
Fan speed:
Touch up or down
to increase or decrease the
volume of air circulated in your
vehicle.
I
Rear:
A pop up appears on the
screen to display the rear control
options.
J
397
Flex (TP3) , enUSA, Edition date: 201801, Second Printing SYNC™ 3
Touch the power icon to switch
the rear climate control
functions off and on.
Touch Rear Control to allow
the rear seat passengers to
adjust the rear climate settings.
Touch it again to prevent the rear
seat passengers from adjusting
the settings. Rear Control
automatically turns off when you
use the touchscreen to adjust
the rear climate settings.
If your vehicle has automatic
climate controls, select
Auto to
connect the rear climate settings
to the Auto settings of the driver.
Touch the up and down arrows
to adjust the temperature.
Manual airflow distribution
controls:
Select these controls
individually or together to direct
the air flow to the desired area.
K
Panel:
Distributes air through
the instrument panel vents.
Floor: Distributes air through the
demister vents, floor vents and
rear seat floor vents.
A/C:
A pop-up appears on the
screen to display the air
conditioning options.
L
MAX A/C:
Touch to cool your
vehicle with recirculated air.
Touch again for normal A/C
operation. MAX A/C distributes
air through instrument panel
vents and may help reduce odors
from entering your vehicle. MAX
A/C is more economical and
efficient than normal A/C mode. A/C:
Touch to switch the air
conditioning on or off. Use A/C
with recirculated air to improve
cooling performance and
efficiency. A/C engages
automatically in MAX A/C,
defrost and footwell/defrost.
Recirculated air:
Touch to
switch the recirculated air on or
off which may reduce the
amount of time needed to cool
down the interior and help
reduce odors from reaching the
interior. Recirculated air also
engages automatically when you
select MAX A/C. You can engage
this manually in any airflow
mode except defrost. It may also
turn off in all airflow modes
except MAX A/C to reduce fog
potential.
Driver heated and climate
controlled seats:
M
Touch the heated seat icon to
adjust the heated seat off and
on (if equipped).
Touch the climate-controlled
seat icon to adjust the
climate-controlled seat off and
on (if equipped).
398
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A
A/C
See: Climate Control.......................................... 114
About This Manual...........................................7
ABS See: Brakes............................................................ 175
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 176
Accessories....................................................443 Exterior Style....................................................... 443
Interior Style........................................................ 443
Lifestyle................................................................. 443
Peace of Mind..................................................... 443
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............190
Active Park Assist..........................................181 Automatic Steering into Parking
Space................................................................. 183
Deactivating the Park Assist Feature..........184
Troubleshooting the System.......................... 184
Using Active Park Assist................................... 182
Adjusting the Headlamps........................260 Horizontal Aim Adjustment............................ 261
Vertical Aim......................................................... 260
Adjusting the Pedals.....................................79
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................76
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................75
End of Travel Position......................................... 75
Airbag Disposal................................................51
Air Conditioning See: Climate Control.......................................... 114
Air Filter See: Changing the Engine Air Filter.............267
Alarm See: Anti-Theft Alarm......................................... 74
All-Wheel Drive.............................................168
Ambient Lighting
...........................................86
Anti-Theft Alarm............................................74
Arming the Alarm................................................. 74Disarming the Alarm...........................................
74
Appendices....................................................465
Apps...................................................................412 ........................................................................\
........... 412
SiriusXM Traffic and Travel Link.................... 414
At a Glance........................................................16
Audible Warnings and Indicators.............96 Headlamps On Warning Chime..................... 96
Key in Ignition Warning Chime........................ 96
Keyless Warning Alert........................................ 96
Parking Brake On Warning Chime.................96
Audio Control
...................................................76
MEDIA....................................................................... 76
Seek, Next or Previous......................................... 77
Audio System.................................................317 General Information........................................... 317
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
..............................318
Menu Structure.................................................. 320
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................323
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................324
Autolamps
........................................................83
Windshield Wiper Activated
Headlamps........................................................ 83
Automatic Climate Control - Vehicles With: Premium AM/FM/CD....................115
Automatic Climate Control - Vehicles With: Sony Audio System........................116
Automatic Transmission
...........................164
Automatic Transmission Adaptive
Learning............................................................. 167
Brake-Shift Interlock......................................... 166
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 167
SelectShift Automatic ™
Transmission................................................... 164
Understanding the Positions of Your Automatic Transmission............................ 164
Automatic Transmission Fluid Check
............................................................254
Adding Transmission Fluid ............................ 255
Checking the Transmission Fluid Level................................................................... 255
Autowipers.......................................................80
Auxiliary Power Points................................143 110 Volt AC Power Point................................... 143
495
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Cleaning the Instrument Panel and
Instrument Cluster Lens..........................271
Cleaning the Interior.....................................271
Cleaning the Wheels
...................................273
Cleaning the Windows and Wiper Blades...........................................................270
Clearing All MyKeys
.......................................59
Climate............................................................396
Climate Control
..............................................114
Climate Controlled Seats...........................137 Cooled Seats......................................................... 137
Heated Seats........................................................ 137
Collision Warning System.........................201 PRINCIPLE OF OPERATION........................... 201
Coolant Check See: Engine Coolant Check........................... 250
Crash Sensors and Airbag Indicator
.......50
Creating a MyKey...........................................58
Programming/Changing Configurable
Settings............................................................... 58
Cross Traffic Alert.........................................198 False Alerts.......................................................... 200
Switching the System Off and On..............200
System Errors..................................................... 200
System Lights, Messages and Audible Alerts.................................................................. 199
System Limitations.......................................... 200
Using the System............................................... 198
Cruise Control
...................................................77
Principle of Operation...................................... 189
Cruise control See: Using Cruise Control................................ 189
Customer Assistance
..................................227
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps............................84
Direction Indicators
.......................................85
Doors and Locks.............................................63
Driver and Passenger Airbags...................45 Children and Airbags.......................................... 46
Proper Driver and Front Passenger Seating Adjustment........................................................ 45
Driving Aids
.....................................................196
Driving Hints...................................................218 Driving Through Water
................................219
DRL See: Daytime Running Lamps......................... 84
E
Economical Driving
......................................218
Electromagnetic Compatibility..............465
Emission Law.................................................160 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........161
Tampering With a Noise Control System.............................................................. 160
End User License Agreement..................467 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 467
Engine Block Heater
.....................................151
Using the Engine Block Heater...................... 152
Engine Coolant Check...............................250 Adding Coolant.................................................... 251
Coolant Change.................................................. 253
Engine Coolant Temperature Management.................................................. 254
Fail-Safe Cooling............................................... 253
Recycled Coolant............................................... 252
Severe Climates.................................................. 252
Engine Emission Control...........................160
Engine Immobilizer See: Passive Anti-Theft System..................... 73
Engine Oil Check..........................................249 Adding Engine Oil.............................................. 249
Engine Oil Dipstick
......................................249
Engine Specifications - 3.5L Duratec
.........................................................302
Drivebelt Routing............................................... 302
Engine Specifications - 3.5L Ecoboost™.................................................302
Drivebelt Routing............................................... 303
Entertainment..............................................386 AM/FM Radio...................................................... 387
Apps....................................................................... 395
Bluetooth Stereo or USB................................ 394
CD (If equipped)................................................ 393
HD Radio ™ Information (If
Available)........................................................ 390
SiriusXM® Satellite Radio (If Activated)....................................................... 388
Sources.................................................................. 387
497
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Index
Headlamp Adjusting
See: Adjusting the Headlamps.................... 260
Headlamp Exit Delay....................................84
Headlamp Removal See: Removing a Headlamp........................... 261
Headrest See: Head Restraints......................................... 123
Head Restraints.............................................123
Adjusting the Head Restraint......................... 124
Tilting Head Restraints .................................... 125
Heated Seats.................................................136 Front Seats............................................................ 136
Second Row Heated Seats............................. 136
Heated Steering Wheel
................................77
Heated Windows and Mirrors....................121
Heated Exterior Mirrors...................................... 121
Heated Rear Window......................................... 121
Heating See: Climate Control.......................................... 114
Hints on Controlling the Interior Climate...........................................................118
Defogging the Side Windows in Cold Weather............................................................. 120
General Hints........................................................ 118
Quickly Cooling the Interior............................. 119
Quickly Heating the Interior............................. 119
Recommended Settings for Cooling...........120
Recommended Settings for Heating...........119
Hints on Driving With Anti-Lock Brakes.............................................................176
Home Screen
.................................................377
Hood Lock See: Opening and Closing the Hood..........245
I
Ignition Switch...............................................147
In California (U.S. Only).............................228
Information Display Control........................77
Information Displays.....................................97 General Information............................................ 97
Information Messages
................................105
Adaptive Cruise Control.................................. 106
AdvanceTrac ™.................................................... 106
Alarm...................................................................... 106
Automatic Engine Shutdown........................ 106
AWD........................................................................\
. 107
Battery and Charging System........................ 107Blind Spot Information and Cross Traffic
Alert System................................................... 108
Brake System....................................................... 108
Collision Warning System............................... 109
Doors and Locks................................................. 109
Fuel........................................................................\
.. 109
Keys and Intelligent Access............................. 110
Maintenance......................................................... 110
MyKey........................................................................\
111
Park Aid..................................................................... 111
Power Steering...................................................... 112
Seats........................................................................\
. 112
Tire Pressure Monitoring System................... 112
Towing...................................................................... 113
Traction Control.................................................... 113
Transmission......................................................... 113
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 27
Instrument Cluster
.........................................92
Instrument Lighting Dimmer.....................84
Instrument Panel Overview........................16
Interior Lamps
.................................................85
Second Row Reading Lamps.......................... 85
Third Row Dome Lamps................................... 86
Interior Mirror...................................................90 Auto-Dimming Mirror......................................... 90
Introduction.........................................................7
J
Jump Starting the Vehicle.........................223 Connecting the Jumper Cables.................... 223
Jump Starting...................................................... 224
Preparing Your Vehicle..................................... 223
Removing the Jumper Cables....................... 224
K
Keyless Entry...................................................66 SECURICODE™ Keyless Entry
Keypad................................................................ 66
Keyless Starting
.............................................147
Ignition Modes..................................................... 148
Keys and Remote Controls.........................52
499
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Index
L
Liftgate...............................................................69
Lighting Control..............................................82
Flashing the Headlamp High Beam..............83
Headlamp High Beam........................................ 82
Lighting..............................................................82
General Information............................................ 82
Load Carriers See: Roof Racks and Load Carriers............204
Load Carrying
................................................204
Load Limit......................................................204 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 209
Vehicle Loading - with and without a Trailer................................................................ 204
Locking and Unlocking.................................63 Activating Intelligent Access........................... 64
Autolock.................................................................. 65
Autounlock ............................................................ 65
Battery Saver......................................................... 66
Enabling or Disabling Autounlock.................65
Illuminated Entry.................................................. 66
Illuminated Exit..................................................... 66
Locking and Unlocking the Doors with the Key Blade............................................................ 63
Opening a Rear Door From the Inside..........64
Power Door Locks................................................ 63
Remote Control.................................................... 63
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 64
Smart Unlocks for Intelligent Access Keys...................................................................... 65
Lug Nuts See: Changing a Road Wheel....................... 296
M
Maintenance..................................................245 General Information......................................... 245
Manual Climate Control
..............................114
Manual Liftgate..............................................69
Closing the Liftgate............................................. 69
Opening the Liftgate........................................... 69
Manual Seats
.................................................126
Lumbar Adjustment.......................................... 126Moving the Seat Backward and
Forward............................................................. 126
Recline Adjustment........................................... 126
Memory Function
.........................................128
Easy Entry and Exit Feature............................ 129
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob
........................................................................\
...... 129
Saving a PreSet Position................................. 128
Message Center See: Information Displays................................. 97
Mirrors See: Heated Windows and Mirrors................121
See: Windows and Mirrors................................ 87
Mobile Communications Equipment.......13
Moonroof..........................................................90 Bounce-Back.......................................................... 91
Opening and Closing the Moonroof...............91
Venting the Moonroof......................................... 91
Motorcraft Parts - 3.5L Duratec.............303
Motorcraft Parts - 3.5L Ecoboost™.................................................305
MyKey Troubleshooting
................................61
MyKey ™.............................................................57
Principle of Operation......................................... 57
N
Navigation.....................................................404 cityseeker................................................................ 411
Destination Mode............................................. 406
Map Mode............................................................ 404
Navigation Map Updates................................. 412
Navigation Menu............................................... 409
SiriusXM Traffic and Travel Link.................... 412
SYNC AppLink...................................................... 411
Waypoints............................................................. 410
Normal Scheduled Maintenance..........450 Intelligent Oil-Life Monitor™........................ 450
Normal Maintenance Intervals...................... 451
O
Oil Change Indicator Reset......................250
Oil Check See: Engine Oil Check...................................... 249
Opening and Closing the Hood..............245 Closing the Hood............................................... 246
500
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Index