RADIO: Press to listen to the
radio or change radio stations.
Press the function buttons
below the radio screen to select
different radio functions.
A
CD:
Press to listen to a CD. Press
the function buttons below the
radio screen to select on-screen
options of Repeat or Shuffle.
B
Number block:
In radio mode,
store and recall your favorite
radio stations. To store a radio
station, tune to the station, then
press and hold a preset button
until sound returns. In CD mode,
select a track. In phone mode,
enter a phone number.
C Function buttons:
Select
different functions of the audio
system depending on which
mode you are in (for example
Radio mode or CD mode).
D
TUNE:
In radio mode, turn to
search through the radio
frequency band. In SIRIUS mode,
turn to find the previous or next
available satellite radio station.
E
Seek, Fast Forward and
Reverse:
In radio mode, select
a frequency band and press
either button. The system stops
at the first station it finds in that
direction. In SIRIUS mode, press
F
to select the next or previous
satellite radio station. If you
select a specific category (such
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D
as jazz, rock or news), press to
find the next or previous station
in the category you select. In CD
mode, press to select the next or
previous track. Press and hold to
move quickly forward or
backward through the current
track.
OK and cursor arrows: Press
the up and down arrow buttons
to select the various settings.
When you make your selection,
press the left and right arrow
buttons to change the settings.
Press OK to set, or press MENU
to exit.
G
Eject:
Press to eject a CD.
H
Vol and Power:
Turn to adjust
the volume. Press to switch the
system on and off.
I
Clock:
Press to access the clock
setting. Use the center arrow
controls to change the hours and
minutes. You can also set the
clock by pressing
MENU and
scrolling to Clock Settings. If not
in phone mode, press to display
the clock.
J
SOUND:
Press to access
settings for Treble, Midrange,
Bass, Fade and Balance. Use the
up and down arrow buttons to
select the various settings. When
you make your selection, press
K the left and right arrow buttons
to change the settings. Press OK
to set or press
MENU to exit.
Sound settings can be set for
each audio source
independently.
MENU: Press to access different
audio system features. See
Menu Structure
.
L
PHONE:
Press to access the
phone features of the SYNC
system. See your SYNC
information.
M
AUX:
Press to access or switch
between devices you plug into
your vehicle.
N
SIRIUS:
Press to listen to
SIRIUS satellite radio.
O
Menu Structure
Note: Depending on your system, some
options may appear slightly different.
Press
MENU.
Press the up and down arrow buttons to
scroll through the options.
Press the right arrow to enter a menu.
Press the left arrow to exit a menu.
Press
OK to confirm a selection.
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Making a Call
Press the voice button and when prompted say:
Action and Description
Voice Command
This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
Call ___
Use to enter a phone number digit by digit.
Dial
When the system confirms the number say one of the following commands:
To confirm the number and initiate the call.
Dial
To erase the last spoken digit. You can also press the left
arrow button.
delete
To erase all spoken digits. You can also press and hold the
left arrow button.
clear
To end a call, press and hold the red phone button.
Receiving Calls
When receiving a call, you can:
• Answer the call by pressing the phone
button.
• Reject the call by pressing and holding
the red phone button.
• Ignore the call by doing nothing. Phone Options during an Active
Call
During an active call, you have more menu
features that become available, for
example putting a call on hold or joining
calls. Use the arrow buttons to scroll
through the menu options.
Press the MENU button during an active call, then scroll to: Action and Description
Message
Press the
OK button.
CALL MENU
Select one of the following:
Press the
OK button to switch a call from an active hands-free envir-
onment to your cell phone for a more private conversation.
PRIVACY
Press the
OK button to put an active call on hold.
CALL HOLD
Join two separate calls. SYNC supports a maximum of three callers
on a multiparty call or conference call.
JOIN CALLS
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Action and Description
Message
When this message appears, press OK to have your
phonebook automatically downloaded each time.
AUTO ON?
Select Off to NOT download your phonebook every
time your phone connects to SYNC. Your phonebook,
call history and text messages can only be accessed
when your specific phone is connected to SYNC. 1
When enabled, SYNC speaks the contact name that is displayed on
the screen during phonebook browsing.
SPEAK NAMES
Exit the current menu.
RETURN
1 Downloading times are cell phone-dependent and quantity-dependent. When Auto
Download is on, it automatically deletes any changes, additions or deletions saved since
your last download.
System Settings
This menu provides access to your
Bluetooth Devices and Advanced menu
features. Use the arrow buttons to scroll
through the menu options. Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices, set a
cell phone as primary as well as turn your
Bluetooth feature on and off.
Press the Phone button to enter the Phone Menu, then scroll to: Action and Description
Message
Press the
OK button.
SYS SETTINGS
Press the
OK button.
BT DEVICES
Select one of the following:
See
Using SYNC™ With Your Phone (page 331).1
ADD DEVICE
Connect a previously paired Bluetooth-enabled phone. 2
CONNECT BT
Press OK to select and view a list of previously paired phones.
Scroll until the desired device is chosen, then press OK to
connect the phone.
Set a previously paired phone as your primary phone. 4
SET PRIMARY?
Press
OK to select and scroll to select the desired phone.
Press OK to confirm.
Turn the Bluetooth feature on and off. 4
BT ON/OFF
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
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Action and Description
Menu Item
Item
This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
Status Bar
A
This button is available on the main screens. Pressing it
takes you to the home screen view.
Home
B
This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings (page 415).
Clock
C
This displays the current outside temperature.
Outside
Temperature
D
You can touch any of the buttons on this bar to select a
feature.
Feature Bar
E
The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open). The Status Bar
Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active.
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Information
Option
Missed calls
Outgoing calls
Incoming calls
All calls
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-hand
steering wheel controls.
1 Depending on your vehicle options, all of these choices may not display.
Use the OK and arrow buttons on the right
side of your steering wheel to scroll
through the available modes.
The selection menu expands and different
options appear.
• Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode,
use the left arrow to exit the mode.
• Press the up and down arrows to make
adjustments within the chosen mode.
• Press
OK to confirm your selection.
Note: If your vehicle is not equipped with
navigation, compass appears in the display
instead of navigation. If you press the right
arrow to go into the compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle
is traveling, not true direction (for example,
if the vehicle is traveling west, the middle
of the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL:
Control the volume of audio output.
Mute:
Mute the audio output. Voice:
Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session.
SEEK NEXT:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT:
Press to answer a call
or switch between calls.
PHONE REJECT:
Press to end a call or
reject an incoming call.
Note: On some models, SEEK NEXT
may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 75).
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
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•
Power: Switch the audio system on
and off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: Use as you normally
would in audio modes.
• Eject:
Eject a CD from the audio
system.
• SOURCE
or MEDIA: Press repeatedly
to advance through available media
modes.
• SOUND:
Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See
Audio System (page 317).
• DISP:
Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons:
Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control
(page 114).
911 Assist WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNINGS
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
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