
Cleaning the Instrument Panel and
Instrument Cluster Lens..........................271
Cleaning the Interior.....................................271
Cleaning the Wheels
...................................273
Cleaning the Windows and Wiper Blades...........................................................270
Clearing All MyKeys
.......................................59
Climate............................................................396
Climate Control
..............................................114
Climate Controlled Seats...........................137 Cooled Seats......................................................... 137
Heated Seats........................................................ 137
Collision Warning System.........................201 PRINCIPLE OF OPERATION........................... 201
Coolant Check See: Engine Coolant Check........................... 250
Crash Sensors and Airbag Indicator
.......50
Creating a MyKey...........................................58
Programming/Changing Configurable
Settings............................................................... 58
Cross Traffic Alert.........................................198 False Alerts.......................................................... 200
Switching the System Off and On..............200
System Errors..................................................... 200
System Lights, Messages and Audible Alerts.................................................................. 199
System Limitations.......................................... 200
Using the System............................................... 198
Cruise Control
...................................................77
Principle of Operation...................................... 189
Cruise control See: Using Cruise Control................................ 189
Customer Assistance
..................................227
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps............................84
Direction Indicators
.......................................85
Doors and Locks.............................................63
Driver and Passenger Airbags...................45 Children and Airbags.......................................... 46
Proper Driver and Front Passenger Seating Adjustment........................................................ 45
Driving Aids
.....................................................196
Driving Hints...................................................218 Driving Through Water
................................219
DRL See: Daytime Running Lamps......................... 84
E
Economical Driving
......................................218
Electromagnetic Compatibility..............465
Emission Law.................................................160 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........161
Tampering With a Noise Control System.............................................................. 160
End User License Agreement..................467 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 467
Engine Block Heater
.....................................151
Using the Engine Block Heater...................... 152
Engine Coolant Check...............................250 Adding Coolant.................................................... 251
Coolant Change.................................................. 253
Engine Coolant Temperature Management.................................................. 254
Fail-Safe Cooling............................................... 253
Recycled Coolant............................................... 252
Severe Climates.................................................. 252
Engine Emission Control...........................160
Engine Immobilizer See: Passive Anti-Theft System..................... 73
Engine Oil Check..........................................249 Adding Engine Oil.............................................. 249
Engine Oil Dipstick
......................................249
Engine Specifications - 3.5L Duratec
.........................................................302
Drivebelt Routing............................................... 302
Engine Specifications - 3.5L Ecoboost™.................................................302
Drivebelt Routing............................................... 303
Entertainment..............................................386 AM/FM Radio...................................................... 387
Apps....................................................................... 395
Bluetooth Stereo or USB................................ 394
CD (If equipped)................................................ 393
HD Radio ™ Information (If
Available)........................................................ 390
SiriusXM® Satellite Radio (If Activated)....................................................... 388
Sources.................................................................. 387
497
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Index

Supported Media Players, Formats and
Metadata Information................................ 395
USB Ports............................................................. 395
Environment......................................................15
Essential Towing Checks...........................213 Before Towing a Trailer..................................... 215
Hitches.................................................................... 214
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 216
Safety Chains....................................................... 214
Trailer Brake Controller Connector...............214
Trailer Brakes........................................................ 214
Trailer Lamps........................................................ 215
Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7 –Pin
Connector)....................................................... 213
When Towing a Trailer...................................... 215
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors
................................................88
Blind Spot Information System...................... 89
Direction Indicator Mirrors................................ 89
Fold-Away Exterior Mirrors............................... 88
Heated Exterior Mirrors ..................................... 89
Integrated Blind Spot Mirror............................ 89
Memory Mirrors .................................................... 89
Power Exterior Mirrors........................................ 88
Power-Folding Mirrors....................................... 88
Puddle Lamps....................................................... 89
F
Fastening the Seatbelts...............................35 Rear Inflatable Seatbelt..................................... 37
Seatbelt Locking Modes.................................... 36
Using Seatbelts During Pregnancy................35
Flat Tire See: Changing a Road Wheel....................... 296
Floor Mats
........................................................219
Fog Lamps - Front See: Front Fog Lamps........................................ 85
Foot Pedals See: Adjusting the Pedals................................. 79
Ford Credit
..........................................................11
US Only...................................................................... 11Ford Protect...................................................445
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 446
Ford Protect Extended Service Plans (U.S. Only).................................................................. 445
Front Fog Lamps
............................................85
Front Passenger Sensing System............46
Fuel and Refueling.......................................153
Fuel Consumption
.......................................158
Advertised Capacity.......................................... 158
Fuel Economy...................................................... 158
Fuel Filler Funnel Location........................154
Fuel Quality
.....................................................153
Choosing the Right Fuel................................... 153
Fuel Shutoff
...................................................222
Fuses................................................................234
Fuse Specification Chart..........................234 Passenger Compartment Fuse
Panel.................................................................. 239
Power Distribution Box.................................... 234
G
Garage Door Opener See: Universal Garage Door Opener...........138
Gauges...............................................................92
Gearbox See: Transmission.............................................. 164
General Information on Radio Frequencies...................................................52
Intelligent Access................................................. 52
General Maintenance Information
........447
Multi-Point Inspection..................................... 449
Owner Checks and Services......................... 448
Protecting Your Investment........................... 447
Why Maintain Your Vehicle?.......................... 447
Why Maintain Your Vehicle at Your Dealership?..................................................... 447
Getting Assistance Outside the U.S. and Canada.........................................................230
Getting the Services You Need...............227 Away From Home.............................................. 227
H
Handbrake See: Parking Brake.............................................. 176
Hazard Flashers
............................................222
498
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Index

SYNC™ 3 Troubleshooting.....................430
SYNC™ Applications and
Services........................................................344
911 Assist............................................................... 344
SYNC™ AppLink ™.....................................346
SYNC Mobile Apps............................................ 346
SYNC™............................................................326 General Information......................................... 326
SYNC™ Troubleshooting
..........................357
T
Technical Specifications See: Capacities and Specifications............302
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.......................229
Tire Care..........................................................278 Glossary of Tire Terminology........................ 280
Information About Uniform Tire Quality Grading .............................................................. 278
Information Contained on the Tire Sidewall............................................................. 281
Temperature A B C............................................ 279
Traction AA A B C............................................... 279
Treadwear............................................................. 279
Tire Pressure Monitoring System...........293 Changing Tires With a Tire Pressure
Monitoring System....................................... 294
Understanding Your Tire Pressure Monitoring System ...................................... 294
Tires See: Wheels and Tires...................................... 276
Towing a Trailer.............................................210 Load Placement................................................. 210
Towing the Vehicle on Four Wheels...........................................................216
Emergency Towing............................................. 216
Recreational Towing.......................................... 216
Towing..............................................................210
Traction Control
.............................................177
Principle of Operation........................................ 177
Trailer Sway Control......................................211
Transmission Code Designation
............307
Transmission..................................................164
Transporting the Vehicle...........................225 U
Under Hood Overview - 3.5L
Duratec.........................................................246
Under Hood Overview - 3.5L Ecoboost™..................................................247
Universal Garage Door Opener...............138 HomeLink Wireless Control System...........138
USB Port..........................................................325
Using Adaptive Cruise Control................190 Automatic Cancellation................................... 193
Blocked Sensor................................................... 194
Canceling the Set Speed................................. 193
Changing the Set Speed.................................. 193
Detection Issues.................................................. 193
Following a Vehicle............................................. 191
Hilly Condition Usage........................................ 193
Overriding the Set Speed................................ 192
Resuming the Set Speed................................. 193
Setting the Adaptive Cruise Speed..............191
Setting the Gap Distance................................ 192
Switching Adaptive Cruise Control Off....................................................................... 193
Switching Adaptive Cruise Control On........................................................................\
190
Switching to Normal Cruise Control............195
System Not Available....................................... 194
Using All-Wheel Drive................................168 Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 170
Operating AWD Vehicles With Mismatched Tires.................................................................... 169
Operating AWD Vehicles With Spare Tires.................................................................... 169
Using Cruise Control...................................189 Switching Cruise Control Off......................... 189
Switching Cruise Control On.......................... 189
Using MyKey With Remote Start Systems...........................................................61
Using Snow Chains
.....................................292
Using Stability Control................................179
Using SYNC™ With Your Media Player.............................................................347
Accessing Your Play Menu.............................. 352
Connecting Your Digital Media Player to the USB Port........................................................... 347
Media Menu Features...................................... 350
Media Voice Commands................................ 349
503
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Index

System Settings.................................................
354
What's Playing?................................................. 349
Using SYNC™ With Your Phone.............331 Accessing Features Through the Phone
Menu.................................................................. 335
Accessing Your Phone Settings................... 339
Making a Call....................................................... 334
Pairing a Cell Phone for the First Time.................................................................... 331
Pairing Subsequent Cell Phones.................332
Phone Options during an Active Call.........334
Phone Voice Commands................................ 332
Receiving Calls.................................................... 334
System Settings.................................................. 341
Text Messaging................................................... 337
Using Traction Control.................................177 Switching the System Off................................ 177
System Indicator Lights and Messages........................................................... 177
Using a Switch...................................................... 177
Using the Information Display Controls.............................................................. 177
Using Voice Recognition...........................328 Audio Voice Commands................................. 380
Climate Voice Commands.............................. 381
Initiating a Voice Session................................ 328
Mobile App Voice Commands...................... 384
Navigation Voice Commands....................... 383
Phone Voice Commands................................. 381
SiriusXM Traffic and Travel Link Voice Commands..................................................... 384
System Interaction and Feedback..............329
Voice Settings Commands............................ 385
Utilizing the Mediation/Arbitration Program (Canada Only)........................230
V
Vehicle Care...................................................268 General Information......................................... 268
Vehicle Certification Label.......................307
Vehicle Identification Number
...............306
Vehicle Storage.............................................273
Battery.................................................................... 274
Body........................................................................\
273
Brakes..................................................................... 274
Cooling system.................................................... 274
Engine..................................................................... 274Fuel system..........................................................
274
General................................................................... 273
Miscellaneous...................................................... 274
Removing Vehicle From Storage.................. 274
Tires........................................................................\
. 274
Ventilation See: Climate Control.......................................... 114
VIN See: Vehicle Identification Number...........306
Voice Control
....................................................77
W
Warning Lamps and Indicators.................93 Adaptive Cruise Control..................................... 93
Airbag Readiness................................................. 94
Anti-Lock Braking System................................ 94
Battery ...................................................................... 94
Brake System......................................................... 94
Charging System.................................................. 94
Cruise Control........................................................ 94
Directional Indicator........................................... 94
Door Ajar................................................................. 94
Engine Coolant Temperature.......................... 94
Engine Oil................................................................ 95
Fasten Seatbelt Warning Lamp..................... 95
Front Airbag........................................................... 95
Front Fog Lamps.................................................. 95
Head Up Display................................................... 95
High Beam.............................................................. 95
Liftgate Ajar............................................................ 95
Low Fuel Level....................................................... 95
Low Tire Pressure Warning............................... 95
Low Washer Fluid................................................. 95
Parking Lamps...................................................... 95
Powertrain Malfunction/Reduced Power.................................................................. 96
Service Engine Soon........................................... 96
Stability Control................................................... 96
Stability Control Off............................................ 96
Washer Fluid Check.....................................257
Washers See: Cleaning the Exterior.............................. 268
See: Wipers and Washers................................. 80
Waxing.............................................................270
Wheel Nuts See: Changing a Road Wheel....................... 296
504
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Index