
Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 275).
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For restaurants, cityseeker can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
•
Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of
operation and admission price.
SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores. See Apps
(page 356). The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.
Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-866-462-8837 in
the United States and Canada or
01-800-557-5539 in Mexico. You can also
visit:
Website
www.navigation.com/sync
You need to specify the make and model
of your vehicle to determine if there is an
update available.
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to
www.here.com/mapcreator. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps.
Once an app is running through AppLink,
you can control main features of the app
through voice commands and steering
wheel controls.
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited miles.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Bumper protectors.
• Fog lamp bezel.
• Graphics kit.
• Hood protector*.
• Rear spoiler.
• Side window deflectors*.
• Splash guards.
• Trim kits*.
• Vehicle covers. Interior style
•
All-weather floor mats.
• Ambient lighting.
• Arm rest*.
• Cargo area protector.
• Door sill plates.
• Gear shift knob.
• Lighted door sill plates.
• Premium carpeted floor mats.
• Rear seat entertainment*.
Lifestyle
• Ash cup and smokers packages.
• Cargo organization.
• Cargo net*.
• Device holder*.
• Roof racks and carriers*.
Peace of mind
• Bumper-mounted parking sensor*.
• Keyless entry keypad.
• Locking fuel plug.
• Remote start.
• Roadside Assistance kits*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Multi-Point inspection
Washer spray and wiper operation
For oil and fluid leaks
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED MAINTENANCE Every 10000 miles (16000 kilometers) or 12 months
*
Change engine oil and filter.
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to perform additional maintenance as
indicated. If you operate your vehicle
occasionally under any of these conditions,
it is not necessary to perform the
additional maintenance. For specific
recommendations, see your dealership
service advisor or technician.Towing a trailer or using a car-top carrier
Change engine oil and filter and perform services listed in
the Normal Scheduled Maintenance chart.
As required
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change manual transmission fluid.
Every 60000 miles (96000
km)
Replace spark plugs.Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter and perform services listed in
the Normal Scheduled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing Scheduled Maintenance

SYNC® Automotive Important Safety
Information Read and follow
instructions:
•
Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries.
General Operation
• Voice Command Control: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
• Prolonged Views of Screen:
Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting:
Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
• Navigation Features:
Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully. •
Distraction Hazard:
Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
• Let Your Judgment Prevail:
Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
substitute for your personal judgment.
Any route suggestions made by this
system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
• Route Safety: Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. The driver is
ultimately responsible for the safe
operation of the vehicle and therefore,
must evaluate whether it is safe to
follow the suggested directions.
• Potential Map Inaccuracy:
Maps
used by this system may be inaccurate
because of changes in roads, traffic
controls or driving conditions. Always
use good judgment and common sense
when following the suggested routes.
• Emergency Services:
Do not rely on
any navigation features included in the
system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals
and clinics are likely to be contained in
the map database for such navigation
features.
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A
A/C
See: Climate Control.......................................... 94
About This Manual...........................................7
ABS See: Brakes............................................................ 132
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 133
Accessories....................................................385 Exterior style........................................................ 385
Interior style......................................................... 385
Lifestyle................................................................. 385
Peace of mind..................................................... 385
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps.........................196 Horizontal Aim Adjustment............................ 197
Vertical Aim Adjustment................................. 196
Adjusting the Steering Wheel...................66
Airbag Disposal...............................................44
Air Conditioning See: Climate Control.......................................... 94
Air Filter See: Changing the Engine Air Filter.............210
Alarm See: Anti-Theft Alarm........................................ 64
Ambient Lighting............................................74
Anti-Theft Alarm
............................................64
Alarm System........................................................ 64
Arming the Alarm................................................. 64
Disarming the Alarm........................................... 64
Triggering the Alarm........................................... 64
Appendices...................................................406
Apps.................................................................356 ........................................................................\
.......... 356
SiriusXM Traffic and Travel Link................... 358
Audible Warnings and Indicators.............83 Exterior Lamps On............................................... 83
Gearshift Lever Not in Park (P)....................... 83
Key in Ignition......................................................... 83
Key Outside Vehicle - Vehicles With Keyless System................................................................ 83
Parking Brake On.................................................. 83
Safety Belt Minder............................................... 83
Audio Control
..................................................66 Audio Input Jack...........................................275
Audio System................................................258
General Information......................................... 258
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................263
Alternative Frequencies.................................. 266
Automatic Volume Control............................ 266
Autostore Control.............................................. 266
Sound Button...................................................... 265
Station Preset Buttons.................................... 265
Station Tuning Control.................................... 265
Waveband Button............................................. 265
Audio Unit - Vehicles With: AM/FM/ CD...................................................................259
Alternative Frequencies.................................. 262
Automatic Volume Control............................ 262
Autostore Control.............................................. 262
Sound Button....................................................... 261
Station Preset Buttons..................................... 261
Station Tuning Control..................................... 261
Waveband Button.............................................. 261
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display
..............268
Audio Unit - Vehicles With: Touchscreen Display...........................................................267
Autolamps..........................................................71 Windshield Wiper Activated
Headlamps.......................................................... 71
Automatic Climate Control
........................94
Temperature Control.......................................... 96
Automatic Transmission............................127 Emergency Park Position Release
Lever................................................................... 130
Hints on Driving with an Automatic Transmission................................................... 130
Selector Lever Positions................................... 128
Sport Mode and Manual Shifting.................129
Automatic Transmission Fluid Check
..............................................................192
Auxiliary Power Points................................107 12 Volt DC Power Point..................................... 107
Location.................................................................. 107
B
Battery See: Changing the 12V Battery...................... 193
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Bonnet Lock
See: Opening and Closing the Hood...........182
Booster Seats..................................................23
Types of Booster Seats...................................... 23
Brake Fluid Check.........................................192
Brakes................................................................132 General Information........................................... 132
Breaking-In......................................................158
Bulb Specification Chart..........................208
C
Cabin Air Filter...............................................100
Capacities and Specifications - 1.0L EcoBoost™.................................................250
Alternative Engine Oil for Extreme Cold Climates........................................................... 253
Capacities............................................................ 250
Specifications..................................................... 250
Capacities and Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)
..............253
Alternative Engine Oil for Extreme Cold
Climates............................................................ 257
Capacities............................................................. 254
Specifications..................................................... 254
Capacities and Specifications................244
Cargo Nets
......................................................148
Installing and Removing the Cargo
Net ....................................................................... 148
Car Wash See: Cleaning the Exterior................................ 213
Catalytic Converter
......................................123
On-Board Diagnostics (OBD-II).................... 124
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 124
Center Console.............................................109
Changing a Bulb - 4-Door.........................198 Center High Mounted Stop Lamp...............202
Front Fog Lamps............................................... 200
Headlamp............................................................. 198
Interior Lamp....................................................... 202
License Plate Lamp.......................................... 202
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp........................... 203
Reading Lamps.................................................. 203
Rear Lamps........................................................... 201
Side Direction Indicator.................................. 200Changing a Bulb - 5-Door........................203
Center High Mounted Stop Lamp................207
Front Fog Lamps............................................... 205
Headlamp.............................................................203
Interior Lamp....................................................... 207
License Plate Lamp........................................... 207
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp.......................... 208
Reading Lamps................................................... 207
Rear Lamps......................................................... 206
Side Direction Indicator................................... 205
Changing a Fuse
...........................................180
Fuses....................................................................... 180
Changing a Road Wheel
...........................239
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 239
Stowing the Flat Tire........................................ 242
Tire Change Procedure.................................... 240
Changing the 12V Battery..........................193 Remove and Reinstall the Battery...............194
Changing the Engine Air Filter.................210
Changing the Front Wiper Blades..........195
Changing the Rear Wiper Blades
...........195
Checking MyKey System Status...............53 MyKey Distance..................................................... 53
Number of Admin Keys...................................... 53
Number of MyKeys.............................................. 53
Checking the Wiper Blades......................195
Child Restraint and Seatbelt Maintenance.................................................34
Child Restraint Positioning.........................25
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks..........................................27 Left-Hand Side...................................................... 27
Right-Hand Side................................................... 27
Cigar Lighter
....................................................107
Cleaning Leather Seats...............................217
Cleaning Products........................................212
Cleaning the Engine
.....................................215
Cleaning the Exterior...................................213 Cleaning the Headlamps................................. 213
Exterior Chrome Parts....................................... 214
Exterior Plastic Parts......................................... 214
Stripes or Graphics............................................. 214
Underbody............................................................. 214
Under Hood........................................................... 214
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing Index