2018 FORD FIESTA USB

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
383
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
384
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing SYNC™ 3

Cleaning the Instrument Panel and
Instrument Cluster Lens..........................216
Cleaning the Interior....................................215
Cleaning the Wheels....................................217
Cleaning the Windows and Wiper Blades............................................................215
Clearing All MyKeys.......................................52
Climate Control
..............................................94
Clock...................................................................85 Type 1........................................................................\
85
Type 2....................................................................... 85
Clutch Fluid Check - Manual Transmission
...............................................193
Coolant Check See: Engine Coolant Check............................ 188
Crash Sensors and Airbag Indicator........43
Creating a MyKey.............................................51 Programming/Changing Configurable
Settings................................................................ 51
Cruise Control..................................................67 Principle of Operation....................................... 145
Cruise control See: Using Cruise Control................................ 145
Customer Assistance
..................................165
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Digital Radio..................................................270 HD Radio Reception and Station
Troubleshooting.............................................. 271
Direction Indicators........................................72
Doors and Locks.............................................55
Drive Belt Routing - 1.0L EcoBoost™...................................................211
Drive Belt Routing - 1.6L Duratec-16V Ti-VCT (Sigma)
...........................................211
Driver and Passenger Airbags....................37 Children and Airbags.......................................... 38
Proper Driver and Front Passenger Seating Adjustment........................................................ 37
Driver Knee Airbag.........................................42
Driving Aids.....................................................146
Driving Hints
...................................................158
Driving Through Water................................158 E
Eco Mode
.........................................................146
Resetting Eco Mode.......................................... 146
Type 1...................................................................... 146
Economical Driving......................................158
Electromagnetic Compatibility.............406
Emission Law
..................................................122
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........123
Tampering With a Noise Control System............................................................... 122
End User License Agreement.................408 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 408
Engine Block Heater.....................................113 Using the Engine Block Heater....................... 114
Engine Coolant Check................................188 Adding Coolant................................................... 188
Coolant Change.................................................. 190
Engine Coolant Temperature Management.................................................... 191
Fail-Safe Cooling................................................ 190
Recycled Coolant............................................... 190
Severe Climates.................................................. 190
Engine Cooling Fan
......................................187
Engine Emission Control............................122
Engine Immobilizer See: Passive Anti-Theft System..................... 63
Engine Oil Check..........................................186 Adding Engine Oil............................................... 186
Engine Oil Dipstick - 1.0L EcoBoost™.................................................186
Engine Oil Dipstick - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................186
Engine Specifications - 1.0L EcoBoost™.................................................244
Engine Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)
........................................244
Entertainment...............................................333 AM/FM Radio...................................................... 334
Apps........................................................................\
342
Bluetooth Stereo or USB................................. 341
CD ........................................................................\
.... 340
HD Radio ™ Information (If
Available)......................................................... 337
SiriusXM® Satellite Radio (If Activated)........................................................ 335
437
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing Index

Sources..................................................................
334
Supported Media Players, Formats and Metadata Information................................. 342
USB Ports............................................................. 342
Environment......................................................14
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors................................................76
Fold-Away Exterior Mirrors............................... 76
Integrated Blind Spot Mirrors........................... 76
Power Exterior Mirrors......................................... 76
F
Fan See: Engine Cooling Fan................................... 187
Fastening the Seatbelts
..............................29
Seatbelt Locking Modes.................................... 30
Using Seatbelts During Pregnancy................29
Flat Tire See: Changing a Road Wheel....................... 239
Floor Mats.......................................................159
Fog Lamps - Front See: Front Fog Lamps......................................... 72
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect
...................................................387
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 388
Ford Protect Extended Service Plans (U.S. Only).................................................................. 387
Front Fog Lamps.............................................72
Front Parking Aid..........................................140 Sensing System Audible Warnings...............141
Switching the Parking Aid System Off........141
Front Passenger Sensing System
............38
Front Wiper Blades See: Changing the Front Wiper Blades.......195
Fuel and Refueling........................................115
Fuel Consumption.......................................120 Calculating Fuel Economy................................ 121
Filling the Fuel Tank............................................ 121
Fuel Filler Funnel Location.........................116
Fuel Quality......................................................115 Choosing the Right Fuel.................................... 115
Fuel Shutoff.....................................................161
Fuses..................................................................172 Fuse Specification Chart............................172
Engine Compartment Fuse Box..................... 172
Passenger Compartment Fuse Box.............176
G
Gauges................................................................79 Compass (If Equipped)...................................... 79
Engine Coolant Temperature Gauge.............79
Fuel Gauge............................................................. 80
Low Fuel Reminder............................................. 80
Gearbox See: Transmission.............................................. 126
General Information on Radio Frequencies...................................................45
Intelligent Access................................................. 45
General Maintenance Information.......389 Multi-Point Inspection...................................... 391
Owner Checks and Services......................... 390
Protecting Your Investment.......................... 389
Why Maintain Your Vehicle?......................... 389
Why Maintain Your Vehicle at Your Dealership?..................................................... 389
Getting Assistance Outside the U.S. and Canada..........................................................168
Getting the Services You Need...............165 Away From Home............................................... 165
H
Handbrake See: Parking Brake.............................................. 133
Hazard Flashers.............................................161
Headlamp Adjusting See: Adjusting the Headlamps..................... 196
Headlamp Exit Delay.....................................72
Headlamp Removal See: Removing a Headlamp........................... 197
Headrest See: Head Restraints.......................................... 101
Head Restraints.............................................101 Adjusting the Head Restraint......................... 102
Heated Seats
.................................................105
Heated Windows and Mirrors...................99 Heated Exterior Mirrors.................................... 100
Heated Windows................................................. 99
Heating See: Climate Control.......................................... 94
438
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing Index

T
Tailgate
See: Manual Liftgate........................................... 58
Technical Specifications See: Capacities and Specifications............244
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................167
Tire Care..........................................................220
Glossary of Tire Terminology......................... 222
Important information for 205/40R17 low-profile tires and wheels..................... 220
Information About Uniform Tire Quality Grading............................................................. 220
Information Contained on the Tire Sidewall............................................................ 223
Temperature A B C............................................. 221
Traction AA A B C................................................ 221
Treadwear.............................................................. 221
Tire Pressure Monitoring System...........235 Changing Tires With a Tire Pressure
Monitoring System........................................ 237
Understanding Your Tire Pressure Monitoring System ....................................... 237
Tires See: Wheels and Tires..................................... 220
Towing a Trailer.............................................155
Towing the Vehicle on Four Wheels...........................................................155
Emergency Towing............................................. 155
Recreational Towing.......................................... 156
Towing..............................................................155
Traction Control............................................135 Principle of Operation....................................... 135
Transmission Code Designation............249
Transmission Specifications - 5-Speed Manual Transmission
..............................245
Transmission Specifications - Automatic Transmission..............................................244
Transmission..................................................126
Transporting the Vehicle............................155
Trip Computer
.................................................85
U
Under Hood Overview - 1.0L EcoBoost™..................................................183 Under Hood Overview - 1.6L Duratec-16V
Ti-VCT (Sigma).........................................184
USB Port..........................................................275
Using Cruise Control....................................145 Switching Cruise Control Off.......................... 145
Switching Cruise Control On.......................... 145
Using MyKey With Remote Start Systems..........................................................53
Using Snow Chains.....................................235
Using Stability Control................................137
Using Summer Tires...................................235
Using SYNC™ With Your Media Player............................................................298
Accessing Your USB Song Library...............302
Bluetooth Devices and System Settings............................................................ 304
Connecting Your Digital Media Player to the USB Port.......................................................... 298
Media Menu Features....................................... 301
Media Voice Commands................................ 299
USB 2..................................................................... 304
Voice Commands for Audio Sources.........305
Using SYNC™ With Your Phone.............281 Accessing Features through the Phone
Menu................................................................. 286
Accessing Your Phone Settings................... 289
Bluetooth Devices............................................. 290
Making Calls........................................................ 285
Pairing a Phone for the First Time...............282
Pairing Subsequent Phones.......................... 283
Phone Options during an Active Call.........285
Phone Voice Commands................................ 283
Receiving Calls.................................................... 285
System Settings.................................................. 291
Text Messaging................................................... 287
Using Traction Control................................135 Switching the System Off............................... 135
System Indicator Lights and Messages.......................................................... 135
Using a Switch..................................................... 135
Using the Information Display Controls............................................................. 135
Using Voice Recognition............................279 Audio Voice Commands.................................. 327
Initiating a Voice Session................................ 279
Mobile App Voice Commands....................... 331
Navigation Voice Commands....................... 330
Phone Voice Commands................................ 328
443
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing Index