2018 FORD FIESTA airbag off

SYNC™ APPLICATIONS AND
SERVICES
In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
•
911 Assist: Can alert 911 in the event of
an emergency.
• SYNC AppLink: Allows you to connect
to and use certain applications such as
Spotify and Glympse (if your phone is
compatible).
These features may require activation.
Available AppLink enabled apps vary by
market.
911 Assist WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist
to make an emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or damage
the phone which could prevent 911 Assist
from working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user switches 911 Assist to on
or off, that setting applies for all paired
phones. If 911 Assist is switched off, either
a voice message plays or a display message
or an icon comes on when your vehicle is
started and after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 36). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 160).
Important information about the fuel pump
shut-off is in this chapter.
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing SYNC™
(If Equipped)

Setting 911 Assist On or Off
Press Menu then select
Action and Description
Menu
Item
SYNC-Applications Select the desired option, on
or off.
911 Assist
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing SYNC™ (If Equipped)

911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website.
Availability of SYNC AppLink enabled Apps
will vary by region. Note:
Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
Note: AppLink is not available if your
vehicle is equipped with the MyFordTouch
system.
To Access Using the SYNC Menu
Press the MENU button to access the
menu on-screen. Then select: Action and Description
Menu
Item
SYNC-Apps Scroll through the list of
available applications and
select a particular app or
select:
Mobile
Apps
Find New Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,
press the right arrow button on the steering
wheel control to access the app menu.
You can access various app features from
here, for example thumbs up and thumbs
down.
Press the left arrow button on the steering
wheel control to exit the app menu.
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing SYNC™
(If Equipped)

•
SOUND: Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 258).
• DISP:
Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons:
Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control
(page 94).
911 Assist WARNING:
Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist
to make an emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or damage
the phone which could prevent 911 Assist
from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident. Note:
The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information.
See Settings
(page 359).
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing SYNC™ 3

To make sure that 911 Assist works
correctly:
•
SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing SYNC™ 3

Running-In
See: Breaking-In.................................................. 158
Running Out of Fuel.....................................116
Adding Fuel From a Portable Fuel
Container............................................................ 117
Filling a Portable Fuel Container................... 116
S
Safety Canopy ™
.............................................42
Safety Precautions........................................115
Satellite Radio
...............................................272
Satellite Radio Electronic Serial Number
(ESN)................................................................. 273
Satellite Radio Reception Factors...............273
SIRIUS® Satellite Radio Service.................. 273
Troubleshooting.................................................. 274
Scheduled Maintenance Record...........395
Scheduled Maintenance..........................389
Seatbelt Extension
........................................34
Seatbelt Height Adjustment.......................31
Seatbelt Reminder.........................................32 Belt-Minder™........................................................ 32
Seatbelts...........................................................28 Principle of Operation........................................ 28
Seatbelt Warning Lamp and Indicator Chime................................................................31
Conditions of operation..................................... 32
Seats..................................................................101
Security..............................................................63
Settings...........................................................359 911 Assist............................................................... 364
Ambient Lighting................................................. 371
Bluetooth............................................................... 361
Clock........................................................................\
361
Display.................................................................... 372
General.................................................................. 369
Media Player....................................................... 360
Mobile Apps......................................................... 367
Navigation............................................................ 365
Phone...................................................................... 361
Radio...................................................................... 364
Sound..................................................................... 359
Valet Mode............................................................ 373
Vehicle..................................................................... 371
Voice Control........................................................ 372
Wi-Fi & Hotspot................................................. 369
Side Airbags
......................................................41 Sitting in the Correct Position...................101
Snow Chains
See: Using Snow Chains................................. 235
Spare Wheel See: Changing a Road Wheel....................... 239
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................394
Exceptions............................................................ 395
Speed Control See: Cruise Control............................................ 145
Stability Control
............................................136
Principle of Operation....................................... 136
Starter Switch See: Ignition Switch............................................ 110
Starting a Gasoline Engine.........................112 Cold or Hot Engine............................................... 112
Engine Idle Speed after Starting.................... 113
Failure to Start...................................................... 113
Flooded Engine..................................................... 113
Starting and Stopping the Engine..........110 General Information........................................... 110
Steering
............................................................146
Electric Power Steering.................................... 146
Steering Wheel...............................................66
Storage Compartments............................109
Sunroof See: Moonroof........................................................ 77
Supplementary Restraints System.........36 Principle of Operation........................................ 36
Switching Off the Engine............................113 Vehicles With a Turbocharger......................... 113
Symbols Glossary
.............................................7
SYNC™ 3.........................................................315
General Information.......................................... 315
SYNC™ 3 Troubleshooting
......................373
SYNC™ Applications and Services........................................................293
911 Assist............................................................... 293
SYNC Mobile Apps............................................ 295
SYNC™.............................................................277 General Information.......................................... 277
SYNC™ Troubleshooting..........................307
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing Index

SiriusXM Traffic and Travel Link Voice
Commands...................................................... 332
System Interaction and Feedback.............280
Voice Settings Commands............................. 332
Using Winter Tires.......................................235
Utilizing the Mediation/Arbitration Program (Canada Only).........................168
V
Vehicle Care....................................................212
Vehicle Certification Label.......................249
Vehicle Identification Number................248
Vehicle Storage
.............................................218
Battery.................................................................... 218
Body........................................................................\
. 218
Brakes..................................................................... 219
Cooling system.................................................... 218
Engine..................................................................... 218
Fuel system........................................................... 218
General................................................................... 218
Miscellaneous...................................................... 219
Removing Vehicle From Storage.................. 219
Tires........................................................................\
. 219
Ventilation See: Climate Control.......................................... 94
VIN See: Vehicle Identification Number............248
Voice Control
....................................................67
W
Warning Lamps and Indicators................80 Airbag Warning Lamp........................................ 80
Anti-Lock Brake System Warning Lamp
................................................................... 80
Brake System Warning Lamp......................... 80
Cruise Control Indicator...................................... 81
Direction Indicator................................................ 81
Door Ajar Warning Lamp.................................... 81
Engine Coolant Temperature Warning Lamp..................................................................... 81
Engine Oil Change Required Indicator..........81
Engine Warning Lamps....................................... 81
Fasten Seatbelt Warning Lamp...................... 82
Front Fog Lamp Indicator................................. 82
Headlamp High Beam Indicator..................... 82
Ignition Warning Lamp....................................... 82Lamps on Indicator..............................................
82
Low Fuel Level Warning Lamp........................ 82
Low Tire Pressure Warning Lamp.................. 82
Message Center Indicator................................. 82
Oil Pressure Warning Lamp.............................. 82
Shift Indicator........................................................ 82
Stability Control and Traction Control Indicator.............................................................. 83
Stability Control and Traction Control Off Warning Lamp.................................................. 83
Washer Fluid Check
.....................................193
Washers See: Cleaning the Exterior................................ 213
Waxing
..............................................................214
Wheel Nuts See: Changing a Road Wheel....................... 239
Wheels and Tires.........................................220 General Information......................................... 220
Technical Specifications................................. 242
Windows and Mirrors
....................................75
Windshield Washers.....................................68
Windshield Wipers
........................................68
Intermittent Wipe................................................ 68
Speed Dependent Wipers................................ 68
Winter Tires See: Using Winter Tires.................................... 235
Wiper Blades See: Checking the Wiper Blades................... 195
Wipers and Washers
....................................68
Wrecker Towing See: Transporting the Vehicle........................ 155
444
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing Index