AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Switch Bluetooth off and then on to reset
it on your phone. If you are in your vehicle,
SYNC 3 should be able to automatically re-
connect to your phone if you press the
"Phone" button.
There is a Bluetooth issue
on some older versions
of the Android operating
system that may cause
apps that were found on
your previous vehicle
drive to not be found
again if you did not
switch Bluetooth off.
My Android
phone is
connected, my
app(s) are
running, I
restarted them,
but I still cannot
find any apps.
Unplug the USB cable from the phone, wait
a moment, and plug the USB cable back in
to the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps
Menu. If not, "Force Close" the application
and restart it.
You may need to reset
the USB connection to
SYNC 3.
My iPhone is
connected, my
app is running, I
restarted the
app but I still
cannot find it on
SYNC 3.
Increase the Bluetooth volume of the
device by using the device's volume control
buttons which are most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an
Android phone.
I found and
started my
media app on
SYNC 3, but
there is no
sound or the
sound is very
low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the
app's settings menu on the phone.
Some Android devices
have a limited number of
Bluetooth ports that
apps can use to connect.
If you have more AppLink
apps on your phone than
the number of available
Bluetooth ports, you will
not see all of your apps
listed in the SYNC 3
mobile apps menu.
I can only see
some of the
AppLink apps
running on my
phone listed in
the SYNC 3
Mobile Apps
Menu.
568
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing SYNC™ 3 (If Equipped)
General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
573
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing SYNC™ 3 (If Equipped)
Each switch includes a blunt-cut, sealed
wire. The wires are under the instrument
panel on the right-hand side of the
passenger footwell.The power leads are coded as shown:
Fuse Amp Rating
Wire Color
Circuit Number
Switch
25A
Brown with green
trace
CB117A
AUX 1
25A
Violet with orange
trace
CB114A
AUX 2
25A
Blue with green
trace
CB116A
AUX 3
577
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing AccessoriesE220730
Fuse Amp Rating
Wire Color
Circuit Number
Switch
25A
Gray with brown
trace
CB113A
AUX 4
40A
Brown with blue
trace
CB115A
AUX 5
40A
Gray with orange
trace
CB118A
AUX 6
Upfitter Interface Module (If Equipped)
The Upfitter Interface Module (UIM) is an
electronic control module that operates
equipment (such as lift buckets, cranes,
motors, salt spreaders and snow plows)
with external relays.
If you replace the module, it will require
additional programming by the upfitter.
Obtain this data directly from the upfitter
company. The upfitter contact information
is in the vehicle door opening.
For more information on the Upfitter
Interface Module and the auxiliary
switches, contact your upfitter.
578
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Accessories
Direction Indicators.......................................93
Doors and Locks.............................................67
Draining the Fuel Filter Water Trap - 6.7L Diesel
.............................................................352
Draining the Diesel Fuel Conditioner
Module.............................................................. 353
Filter Location...................................................... 352
Driver and Passenger Airbags....................47 Children and Airbags........................................... 52
Passenger Airbag On and Off Switch ..........47
Proper Driver and Front Passenger Seating Adjustment......................................................... 51
Driving Aids
.....................................................252
Driving Hints..................................................299
Driving Through Water..............................300
DRL See: Daytime Running Lamps.......................... 91
E
Economical Driving.....................................299
Electromagnetic Compatibility
.............609
Electronic Locking Differential................225
Activating the Electronic Locking
Differential....................................................... 225
Emission Law.................................................197 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........198
Tampering With a Noise Control System............................................................... 197
End User License Agreement...................611 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................... 611
Engine Block Heater....................................185 Using the Engine Block Heater...................... 186
Engine Coolant Check - 6.2L/6.8L........339 Adding Coolant.................................................. 339
Engine Coolant Temperature Management
.................................................. 342
Fail-Safe Cooling................................................ 341
Recycled Coolant.............................................. 340
Severe Climates.................................................. 341
Engine Coolant Check - 6.7L Diesel.............................................................343
Adding Coolant................................................... 343
Checking Coolant Corrosion Inhibitor Additive Strength ........................................ 346
Coolant Change.................................................. 347Engine and Secondary Cooling System
Refill Procedure............................................. 345
Engine-driven Cooling Fan (Fan Clutch).............................................................. 347
Recycled Coolant............................................... 345
Severe Climates................................................. 345
Engine Emission Control............................197
Engine Idle Shutdown................................185
Engine Immobilizer See: Passive Anti-Theft System..................... 76
Engine Oil Check - 6.2L/6.8L..................334 Adding Engine Oil.............................................. 334
Engine Oil Check - 6.7L Diesel................335 Adding Engine Oil.............................................. 336
Engine lubrication for severe service operation ......................................................... 336
Engine Oil Dipstick - 6.2L/6.8L...............334
Engine Oil Dipstick - 6.7L Diesel.............334
Engine Specifications - 6.2L.....................421 Drivebelt Routing................................................ 421
Engine Specifications - 6.7L Diesel........421 ........................................................................\
........... 421
Drivebelt Routing............................................... 422
Engine Specifications - 6.8L....................422 Drivebelt Routing............................................... 423
Entertainment................................................517 AM/FM Radio....................................................... 518
Apps....................................................................... 526
Bluetooth Stereo or USB................................ 525
CD (If equipped)................................................ 524
HD Radio ™ Information (If
Available).......................................................... 521
SiriusXM® Satellite Radio (If Activated)......................................................... 519
Sources................................................................... 518
Supported Media Players, Formats and Metadata Information................................ 526
USB Ports............................................................. 526
Environment.....................................................16
Essential Towing Checks..........................287 Before Towing a Trailer.................................... 294
Dynamic Hitching Using the Rear View Camera System............................................ 288
Hitches.................................................................. 289
Integrated Trailer Brake Controller...............291
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 295
Safety Chains....................................................... 291
644
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Index
Using the Rear View Camera System........239
Rear View Camera See: Rear View Camera................................... 238
Recommended Towing Weights...........283 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle.............................. 286
Refueling - Diesel.........................................193
Dual Fuel Tanks................................................... 195
Fueling Tips.......................................................... 194
Refueling................................................................ 194
Refueling - Gasoline....................................192 Fuel Filler Cap...................................................... 193
Remote Control
..............................................56
Car Finder................................................................. 61
Integrated Keyhead Transmitter.................... 56
Intelligent Access Key......................................... 57
Memory Feature................................................... 60
Remote Start.......................................................... 61
Replacing the Battery......................................... 58
Sounding the Panic Alarm................................. 61
Remote Start
..................................................155
Automatic Settings............................................ 155
Removing the Tailgate..................................72
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 13
Replacing a Lost Key or Remote Control.............................................................62
Reporting Safety Defects (Canada Only)...............................................................316
Reporting Safety Defects (U.S. Only)...............................................................316
Roadside Assistance.................................304 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 305
Vehicles Sold in Canada: Roadside Assistance Program Coverage................305
Vehicles Sold in Canada: Using Roadside Assistance....................................................... 305
Vehicles Sold in the United States: Getting Roadside Assistance................................... 304
Vehicles Sold in the United States: Using Roadside Assistance................................... 304
Roadside Emergencies
.............................304 Running-In
See: Breaking-In................................................. 299
Running Out of Fuel.....................................192
S
Safety Canopy ™
.............................................53
Safety Precautions.......................................187
Satellite Radio..............................................456
Satellite Radio Electronic Serial Number
(ESN)................................................................. 457
Satellite Radio Reception Factors...............457
SiriusXM Satellite Radio Service.................. 457
Troubleshooting................................................. 458
Scheduled Maintenance Record
...........599
Scheduled Maintenance...........................581
Seatbelt Extension........................................45
Seatbelt Height Adjustment
......................42
Seatbelt Reminder........................................43
Belt-Minder™........................................................ 43
Seatbelts............................................................37 Principle of Operation......................................... 37
Seatbelt Warning Lamp and Indicator Chime...............................................................42
Conditions of operation..................................... 43
Seats.................................................................156
Security..............................................................76
Selective Catalytic Reductant System - Diesel............................................................200
Contaminated Diesel Exhaust Fluid or Inoperative Selective Catalytic Reduction
System............................................................. 204
Diesel Exhaust Fluid Guidelines and Information
..................................................... 203
Diesel Exhaust Fluid Level............................. 200
Diesel Exhaust Fluid Warning Messages and Vehicle Operations.............................. 202
Filling the Diesel Exhaust Fluid Tank.........200
Settings...........................................................546 911 Assist................................................................ 551
Ambient Lighting............................................... 558
Bluetooth............................................................. 548
Clock...................................................................... 548
Display
................................................................... 559
General.................................................................. 556
Media Player........................................................ 547
Mobile Apps......................................................... 554
Navigation............................................................ 552
649
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Index
Electronic Shift-On-the-Fly (ESOF) 4WD
system................................................................ 216
How Your Vehicle Differs From Other Vehicles............................................................ 220
Manual Shift On Stop (MSOS) 4WD system................................................................ 216
Using a Manual Shift On Stop (MSOS) 4WD system..................................................... 217
Using the Electronic Shift on the Fly 4WD system................................................................ 219
Using Hill Descent Control.......................235 Hill descent modes........................................... 235
Using MyKey With Remote Start Systems..........................................................65
Using Power Running Boards...................80
Automatic Power Deploy.................................. 80
Automatic Power Stow..................................... 80
Bounce-back.......................................................... 81
Enabling and Disabling....................................... 81
Manual Power Deploy........................................ 80
Using Snow Chains....................................400
Using Stability Control...............................233 AdvanceTrac® with Roll Stability Control ™
(RSC®)............................................................. 233
Using SYNC™ With Your Media Player.............................................................481
Accessing Your USB Song Library...............485
Bluetooth Devices and System Settings............................................................ 487
Connecting Your Digital Media Player to the USB Port........................................................... 481
Media Menu Features...................................... 484
Media Voice Commands................................ 482
USB 2...................................................................... 487
Voice Commands for Audio Sources.........488
Using SYNC™ With Your Phone...........464 Accessing Features through the Phone
Menu................................................................. 469
Accessing Your Phone Settings.................... 472
Bluetooth Devices.............................................. 473
Making Calls........................................................ 468
Pairing a Phone for the First Time..............465
Pairing Subsequent Phones......................... 466
Phone Options during an Active Call........468
Phone Voice Commands............................... 466
Receiving Calls................................................... 468
System Settings................................................. 474
Text Messaging................................................... 470Using Traction Control................................231
Switching the System Off................................ 231
System Indicator Lights and Messages.......................................................... 231
Using Voice Recognition...........................462 Audio Voice Commands................................... 511
Climate Voice Commands.............................. 512
Initiating a Voice Session................................ 462
Mobile App Voice Commands....................... 515
Navigation Voice Commands........................ 514
Phone Voice Commands................................. 512
SiriusXM Traffic and Travel Link Voice Commands...................................................... 515
System Interaction and Feedback..............463
Voice Settings Commands............................. 516
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................314
V
Vehicle Care
....................................................371
General Information........................................... 371
Vehicle Certification Label
.......................427
Vehicle Identification Number................426
Vehicle Storage.............................................377 Battery.................................................................... 378
Body........................................................................\
. 377
Brakes..................................................................... 378
Cooling system................................................... 378
Engine..................................................................... 378
Fuel system.......................................................... 378
General................................................................... 377
Miscellaneous..................................................... 378
Removing Vehicle From Storage.................. 378
Tires........................................................................\
. 378
Ventilation See: Climate Control......................................... 148
VIN See: Vehicle Identification Number............426
Voice Control
...................................................84
W
Warning Lamps and Indicators
...............108
4X2........................................................................\
..... 111
4X4 HIGH................................................................ 112
4X4 LOW................................................................. 112
Adaptive Cruise Control.................................. 108
652
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Index