Note:
If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
See Supplementary Restraints System
(page 46). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 304).
Important information about the fuel pump
shut-off is in this chapter.
To switch 911 Assist on and off please view
the settings information. See
Settings
(page 546).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC. •
A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
504
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing SYNC™ 3
(If Equipped)
Note: The heated steering wheel may remain on after remote starting the
vehicle, based on your remote start settings. The heated steering wheel may
also turn on when you start your vehicle, if it was on when you switched your
vehicle off.
Note:
For steering wheels with wood trim, the heating feature will not heat the
wheel between the 10 and 2 o'clock positions.
Defrost:
A pop up appears on the screen to display the defrost options.
C
MAX Defrost: Touch the button to maximize defrosting. Air flows through the
windshield vents, the fan automatically adjusts to the highest speed and the
driver and passenger temperatures are set to HI. You can use this setting to
defog or clear a thin covering of ice from the windshield. The heated rear window
also automatically turns on when you select MAX Defrost.
Defrost:
Distributes air through the windshield defroster vents and demister
vents.
AUTO:
Touch the button to switch on automatic operation. Select the desired
temperature using the temperature control. The system adjusts fan speed, air
distribution, air conditioning operation, and selects outside air or recirculated
air to heat or cool the vehicle in order to maintain the desired temperature.
D
Power:
Touch the button to switch the system on and off. Switching off the
climate control system prevents outside air from entering the vehicle.
E
DUAL:
This button lights up when the passenger controls are active. To switch
it off and link the passenger temperature to the driver temperature, touch the
DUAL button.
F
Note:
the passenger side temperature and the DUAL indication automatically
turn on when you or your passenger adjust the passenger temperature.
Passenger temperature:
Touch up or down to adjust the temperature.
G
Fan speed:
Touch up or down to increase or decrease the volume of air that
circulates in your vehicle.
H
Note:
You cannot adjust the fan speed when the system is set to AUTO or MAX
A/C.
A/C:
A pop-up appears on the screen to display the air conditioning options.
I
MAX A/C: Touch the button to activate and maximize cooling. The driver and
passenger temperatures are set to LO, recirculated air flows through the
instrument panel vents, air conditioning automatically turns on and the fan
automatically adjusts to the highest speed.
A/C:
Touch to switch the air conditioning on or off. Use A/C with recirculated
air to improve cooling performance and efficiency.
Note:
In certain conditions (for example, Max Defrost), the air conditioning
compressor may continue to operate even when you switch the air conditioning
A/C button off.
528
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing SYNC™ 3
(If Equipped)
Wi-Fi Issues
Possible solution
Possible cause
Issue
Position the vehicle close to the hotspot
with the front of the vehicle facing the
hotspot direction and remove obstacles if
possible. Other Wi-Fi, Bluetooth, microwave
and cordless phones may cause interfer-
ence.
Weak signal probably
due to distance from the
hotspot, obstruction or
high interference.
Disconnecting
after successful
connection.
If the vehicle is equipped with heated
windshield, try positioning the vehicle so
that the windshield is not facing the
hotspot. If you have metallic window tinting
but not on the windshield, position the
vehicle to face the hotspot. If all windows
are tinted, you can open the windows in the
direction of the hotspot if that is feasible.
There may be an
obstruction between
SYNC 3 and the hotspot.
Poor signal seen
by SYNC 3
despite being
near a hotspot.
Try to remove other obstructions that may
impact signal quality such as opening the
garage door.
Please set the network to visible and try
again.
The hotspot was defined
as a hidden network.
A hotspot is not
listed in the list
of available
networks.
565
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Custom Accessories are available for
your vehicle through an authorized dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
vehicle through the warranty that provides
the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Commercial graphics*.
• Commercial LED warning strobe
lights*.
• Hood deflectors.
• Exhaust tip.
• Running boards.
• Side window deflectors*.
• Splash guards.
• Stainless-steel wheel covers*. •
Step bars.
• Wheel well liners.
Interior style
• Ambient lighting.
• Cargo organizers.
• Custom seat covers*.
• Floor liners.
• Floor mats.
Lifestyle
• Ash cup/smoker's package.
• Bed cargo net, tie down plates and
cleats.
• Bed extender.
• Bedliners and bedmats.
• Bed ramps.
• Hitches.
• Racks and carriers*.
• Sportliner cargo liner*.
• Tonneau/bed cover*.
• Tow hooks.
• Towing accessories.
• Trailer back-up camera.
• Trailer brake control.
• Truck bed camping tent*.
• Trailer TPMS.
Peace of mind
• Back-up alarm*.
• Bed hooks*.
• Bumper and hitch-mounted parking
sensors*.
• Ford Telematics.
• Keyless entry keypad.
• Protective seat covers*.
• Remote start and alarms.
• Roadside assistance kits*.
574
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Accessories
Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires including the spare for wear andproper pressure 2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
584
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Scheduled Maintenance
Changing the Engine Air Filter - 6.2L/
6.8L................................................................363
Changing the Engine Air Filter - 6.7L Diesel............................................................364
Air Filter Restriction Gauge............................ 365
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel...................................366
Diesel Fuel Conditioner Module Filter................................................................... 366
Engine-mounted Fuel Filter.......................... 369
Changing the Engine Oil and Oil Filter...............................................................336
Engine lubrication for severe service operation.......................................................... 337
Changing the Wiper Blades.....................356
Checking MyKey System Status...............65 MyKey Distance.................................................... 65
Number of Admin Keys...................................... 65
Number of MyKeys.............................................. 65
Checking the Wiper Blades
.....................356
Child Restraint and Seatbelt Maintenance.................................................44
Child Restraint Positioning
.........................34
Child Safety.......................................................19
General Information............................................. 19
Child Safety Locks
.........................................35
Left-Hand Side..................................................... 36
Right-Hand Side................................................... 36
Cleaning Leather Seats..............................376 With King Ranch Edition................................. 376
Without King Ranch Edition........................... 376
Cleaning Products
........................................371
Materials................................................................. 371
Cleaning the Engine....................................373
Cleaning the Exhaust - 6.7L Diesel........373
Cleaning the Exterior....................................371 Cleaning the Headlamps................................. 372
Exterior Chrome Parts...................................... 372
Exterior Plastic Parts......................................... 372
Stripes or Graphics............................................ 372
Underbody............................................................ 372
Under Hood.......................................................... 372
Cleaning the Instrument Panel and Instrument Cluster Lens
.........................375
Cleaning the Interior....................................374
Cleaning the Wheels...................................377 Cleaning the Windows and Wiper
Blades............................................................374
Clearing All MyKeys.......................................65
Climate.............................................................527
Climate Control
.............................................148
Climate Controlled Seats..........................165
Cooled Seats........................................................ 166
Heated Seats....................................................... 165
Collision Warning System........................263 Principle Of Operation..................................... 263
Coolant Check See: Engine Coolant Check - 6.2L/6.8L.....339
See: Engine Coolant Check - 6.7L
Diesel................................................................. 343
Crash Sensors and Airbag Indicator.......54
Creating a MyKey...........................................64 Programming or Changing Configurable
Settings............................................................... 64
Cross Traffic Alert........................................259 False Alerts........................................................... 261
Switching the System Off and On...............261
System Errors....................................................... 261
System Lights, Messages and Audible Alerts................................................................. 260
System Limitations............................................ 261
Using the System............................................... 259
Cruise Control
.................................................84
Principle of Operation...................................... 245
Cruise control See: Using Cruise Control............................... 245
Customer Assistance...................................311
D
Data Recording
................................................10
Event Data Recording.......................................... 10
Service Data Recording...................................... 10
Daytime Running Lamps..............................91 Type One - Conventional
(Non-Configurable)........................................ 91
Type Two - Configurable.................................... 91
Diesel Particulate Filter
.............................204
Oxidation Catalytic Converter and Diesel
Particulate Filter System........................... 205
Regeneration....................................................... 204
Digital Radio..................................................454 HD Radio Reception and Station
Troubleshooting............................................ 455
643
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Index
General Maintenance Information........581
Multi-Point Inspection..................................... 583
Owner Checks and Services.......................... 582
Protecting Your Investment............................ 581
Why Maintain Your Vehicle?.......................... 581
Why Maintain Your Vehicle at Your Dealership?...................................................... 581
Getting Assistance Outside the U.S. and Canada..........................................................314
Getting the Services You Need.................311 Away From Home................................................ 311
Global Opening..............................................99
Opening the Windows....................................... 99
H
Handbrake See: Parking Brake............................................. 229
Hazard Flashers...........................................305
HDC See: Using Hill Descent Control................... 235
Headlamp Adjusting See: Adjusting the Headlamps..................... 356
Headrest See: Head Restraints......................................... 156
Head Restraints
............................................156
Adjusting the Head Restraint......................... 157
Heated Exterior Mirrors..............................154
Heated Rear Window..................................154
Heated Seats.................................................164 Rear Heated Seats............................................. 165
Heated Steering Wheel...............................85
Heating See: Climate Control......................................... 148
Hill Start Assist.............................................229 Switching the System On and Off..............230
Using Hill Start Assist...................................... 230
Hints on Controlling the Interior Climate...........................................................151
Defogging the Side Windows in Cold Weather............................................................. 154
General Hints......................................................... 151
Quickly Cooling the Interior............................. 153
Quickly Heating the Interior............................ 152
Recommended Settings for Cooling...........153
Recommended Settings for Heating..........153
Hints on Driving With Anti-Lock Brakes
............................................................229 Home Screen
................................................509
Hood Lock See: Opening and Closing the Hood..........329
I
Ignition Switch
................................................177
In California (U.S. Only)..............................312
Information Display Control......................85
Information Displays....................................114 General Information........................................... 114
Information Messages
.................................131
4WD........................................................................\
. 147
Active Park.............................................................. 131
Adaptive Cruise Control................................... 132
Adaptive Steering............................................... 132
AdvanceTrac and Traction Control..............133
Airbag...................................................................... 133
Alarm and Security............................................. 133
Automatic Engine Shutdown......................... 134
Battery and Charging System........................ 134
Blind Spot Information and Cross Traffic Alert System.................................................... 135
Collision Warning System............................... 136
Diesel Messages................................................. 136
Doors and Locks................................................. 138
Driver Alert............................................................. 139
Drivetrain................................................................ 139
Engine..................................................................... 139
Fuel........................................................................\
.. 140
Keys and Intelligent Access............................ 140
Lane Keeping System........................................ 141
Maintenance.......................................................... 141
MyKey...................................................................... 142
Off Road................................................................. 142
Park Aid.................................................................. 143
Park Brake.............................................................. 143
Power Steering.................................................... 144
Remote Start....................................................... 144
Seats....................................................................... 144
Starting System ................................................. 145
Tire Pressure Monitoring System.................. 145
Trailer....................................................................... 145
Installing Child Restraints...........................20 Child Seats.............................................................. 20
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety
Seats.................................................................... 29
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Index
Recalling a Preset Position.............................
162
Saving a Preset Position.................................. 162
Message Center See: Information Displays................................ 114
Mirrors See: Windows and Mirrors............................... 98
Mobile Communications Equipment......14
Moonroof.........................................................103 Bounce-Back....................................................... 104
Opening and Closing the Moonroof............103
Motorcraft Parts - 6.2L..............................423
Motorcraft Parts - 6.7L Diesel.................424
Motorcraft Parts - 6.8L
..............................425
MyKey Troubleshooting...............................66
MyKey ™.............................................................63
Principle of Operation........................................ 63
N
Navigation......................................................535 cityseeker.............................................................. 542
Destination Mode............................................... 537
Map Mode............................................................ 536
Navigation Map Updates................................ 543
Navigation Menu............................................... 540
SiriusXM Traffic and Travel Link................... 543
SYNC AppLink.................................................... 542
Waypoints............................................................. 541
Normal Scheduled Maintenance..........585 Diesel Engine...................................................... 586
Gasoline Engine................................................. 585
O
Oil Change Indicator Reset
......................338
Oil Check See: Engine Oil Check - 6.2L/6.8L..............334
See: Engine Oil Check - 6.7L Diesel.............335
Opening and Closing the Hood..............329
Ordering Additional Owner's Literature.......................................................315
Obtaining a French Owner ’s Manual..........316
Overhead Console
........................................174
P
Parking Aids....................................................237 Principle of Operation....................................... 237Parking Brake................................................229
Passive Anti-Theft System
.........................76
SecuriLock®........................................................... 76
PATS See: Passive Anti-Theft System..................... 76
Pedals................................................................86
Perchlorate.........................................................12
Phone...............................................................529 During a Phone Call.......................................... 533
Making Calls.........................................................532
Pairing Your Cell Phone for the First Time................................................................... 529
Phone Menu........................................................ 530
Receiving Calls.................................................... 533
Smartphone Connectivity.............................. 534
Text Messaging................................................... 534
Post-Crash Alert System
..........................308
Power Door Locks See: Locking and Unlocking............................. 67
Power Running Boards................................80
Power Seats...................................................159 Multi-Contour Front Seats With Active
Motion .............................................................. 160
Power Lumbar..................................................... 160
Power Steering Fluid Check
......................351
Power Take-Off.............................................215
Power Windows.............................................98
Accessory Delay................................................... 99
Bounce-Back......................................................... 98
One-Touch Up or Down.................................... 98
Window Lock......................................................... 99
Protecting the Environment........................16
R
Rear Axle
.........................................................225
Rear Parking Aid...........................................237 Obstacle Distance Indicator.......................... 238
Rear Seat Armrest
........................................167
Rear Seats.......................................................163 Folding Up the Rear Seat Cushion ..............163
Rear Under Seat Storage................................. 163
Returning the Seat to the Seating Position.............................................................. 163
Rear View Camera.......................................238 Camera Guidelines............................................ 239
Obstacle Distance Indicator.......................... 240
Rear Camera Delay........................................... 240
648
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Index