
Sound Settings
Adjusts the amount the audio system volume increases with speed,
or turns the feature off.
Speed
Compensated
Vol.
Optimizes the sound based on the location of the listeners.
Occupancy Mode
Stereo
Sound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only. Action and Description
Menu Item
For some USB devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
Faster
Normal
Slower
For some USB devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
Faster
Normal
Slower
Cover art displays from your device ’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media Player
Cover Art Priority
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata information
such as genre, artist, album.
Gracenote®
Management
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USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Try switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
The device is in a bad
state.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
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USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Convert the file to a supported format. See
Entertainment (page 517).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
546).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Connect a compatible device or media
player.
The device or media
player is incompatible.
SYNC 3 does
not display the
song informa-
tion, repeat, or
shuffle buttons. Wi-Fi Issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connec-
tion.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don ’t use
the default name unless it contains a
unique identifier, such as part of the MAC
address.
Multiple Access points
within range with the
same SSID.
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(If Equipped)

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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(If Equipped)

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
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Direction Indicators.......................................93
Doors and Locks.............................................67
Draining the Fuel Filter Water Trap - 6.7L Diesel
.............................................................352
Draining the Diesel Fuel Conditioner
Module.............................................................. 353
Filter Location...................................................... 352
Driver and Passenger Airbags....................47 Children and Airbags........................................... 52
Passenger Airbag On and Off Switch ..........47
Proper Driver and Front Passenger Seating Adjustment......................................................... 51
Driving Aids
.....................................................252
Driving Hints..................................................299
Driving Through Water..............................300
DRL See: Daytime Running Lamps.......................... 91
E
Economical Driving.....................................299
Electromagnetic Compatibility
.............609
Electronic Locking Differential................225
Activating the Electronic Locking
Differential....................................................... 225
Emission Law.................................................197 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........198
Tampering With a Noise Control System............................................................... 197
End User License Agreement...................611 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................... 611
Engine Block Heater....................................185 Using the Engine Block Heater...................... 186
Engine Coolant Check - 6.2L/6.8L........339 Adding Coolant.................................................. 339
Engine Coolant Temperature Management
.................................................. 342
Fail-Safe Cooling................................................ 341
Recycled Coolant.............................................. 340
Severe Climates.................................................. 341
Engine Coolant Check - 6.7L Diesel.............................................................343
Adding Coolant................................................... 343
Checking Coolant Corrosion Inhibitor Additive Strength ........................................ 346
Coolant Change.................................................. 347Engine and Secondary Cooling System
Refill Procedure............................................. 345
Engine-driven Cooling Fan (Fan Clutch).............................................................. 347
Recycled Coolant............................................... 345
Severe Climates................................................. 345
Engine Emission Control............................197
Engine Idle Shutdown................................185
Engine Immobilizer See: Passive Anti-Theft System..................... 76
Engine Oil Check - 6.2L/6.8L..................334 Adding Engine Oil.............................................. 334
Engine Oil Check - 6.7L Diesel................335 Adding Engine Oil.............................................. 336
Engine lubrication for severe service operation ......................................................... 336
Engine Oil Dipstick - 6.2L/6.8L...............334
Engine Oil Dipstick - 6.7L Diesel.............334
Engine Specifications - 6.2L.....................421 Drivebelt Routing................................................ 421
Engine Specifications - 6.7L Diesel........421 ........................................................................\
........... 421
Drivebelt Routing............................................... 422
Engine Specifications - 6.8L....................422 Drivebelt Routing............................................... 423
Entertainment................................................517 AM/FM Radio....................................................... 518
Apps....................................................................... 526
Bluetooth Stereo or USB................................ 525
CD (If equipped)................................................ 524
HD Radio ™ Information (If
Available).......................................................... 521
SiriusXM® Satellite Radio (If Activated)......................................................... 519
Sources................................................................... 518
Supported Media Players, Formats and Metadata Information................................ 526
USB Ports............................................................. 526
Environment.....................................................16
Essential Towing Checks..........................287 Before Towing a Trailer.................................... 294
Dynamic Hitching Using the Rear View Camera System............................................ 288
Hitches.................................................................. 289
Integrated Trailer Brake Controller...............291
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 295
Safety Chains....................................................... 291
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Using the Rear View Camera System........239
Rear View Camera See: Rear View Camera................................... 238
Recommended Towing Weights...........283 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle.............................. 286
Refueling - Diesel.........................................193
Dual Fuel Tanks................................................... 195
Fueling Tips.......................................................... 194
Refueling................................................................ 194
Refueling - Gasoline....................................192 Fuel Filler Cap...................................................... 193
Remote Control
..............................................56
Car Finder................................................................. 61
Integrated Keyhead Transmitter.................... 56
Intelligent Access Key......................................... 57
Memory Feature................................................... 60
Remote Start.......................................................... 61
Replacing the Battery......................................... 58
Sounding the Panic Alarm................................. 61
Remote Start
..................................................155
Automatic Settings............................................ 155
Removing the Tailgate..................................72
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 13
Replacing a Lost Key or Remote Control.............................................................62
Reporting Safety Defects (Canada Only)...............................................................316
Reporting Safety Defects (U.S. Only)...............................................................316
Roadside Assistance.................................304 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 305
Vehicles Sold in Canada: Roadside Assistance Program Coverage................305
Vehicles Sold in Canada: Using Roadside Assistance....................................................... 305
Vehicles Sold in the United States: Getting Roadside Assistance................................... 304
Vehicles Sold in the United States: Using Roadside Assistance................................... 304
Roadside Emergencies
.............................304 Running-In
See: Breaking-In................................................. 299
Running Out of Fuel.....................................192
S
Safety Canopy ™
.............................................53
Safety Precautions.......................................187
Satellite Radio..............................................456
Satellite Radio Electronic Serial Number
(ESN)................................................................. 457
Satellite Radio Reception Factors...............457
SiriusXM Satellite Radio Service.................. 457
Troubleshooting................................................. 458
Scheduled Maintenance Record
...........599
Scheduled Maintenance...........................581
Seatbelt Extension........................................45
Seatbelt Height Adjustment
......................42
Seatbelt Reminder........................................43
Belt-Minder™........................................................ 43
Seatbelts............................................................37 Principle of Operation......................................... 37
Seatbelt Warning Lamp and Indicator Chime...............................................................42
Conditions of operation..................................... 43
Seats.................................................................156
Security..............................................................76
Selective Catalytic Reductant System - Diesel............................................................200
Contaminated Diesel Exhaust Fluid or Inoperative Selective Catalytic Reduction
System............................................................. 204
Diesel Exhaust Fluid Guidelines and Information
..................................................... 203
Diesel Exhaust Fluid Level............................. 200
Diesel Exhaust Fluid Warning Messages and Vehicle Operations.............................. 202
Filling the Diesel Exhaust Fluid Tank.........200
Settings...........................................................546 911 Assist................................................................ 551
Ambient Lighting............................................... 558
Bluetooth............................................................. 548
Clock...................................................................... 548
Display
................................................................... 559
General.................................................................. 556
Media Player........................................................ 547
Mobile Apps......................................................... 554
Navigation............................................................ 552
649
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Electronic Shift-On-the-Fly (ESOF) 4WD
system................................................................ 216
How Your Vehicle Differs From Other Vehicles............................................................ 220
Manual Shift On Stop (MSOS) 4WD system................................................................ 216
Using a Manual Shift On Stop (MSOS) 4WD system..................................................... 217
Using the Electronic Shift on the Fly 4WD system................................................................ 219
Using Hill Descent Control.......................235 Hill descent modes........................................... 235
Using MyKey With Remote Start Systems..........................................................65
Using Power Running Boards...................80
Automatic Power Deploy.................................. 80
Automatic Power Stow..................................... 80
Bounce-back.......................................................... 81
Enabling and Disabling....................................... 81
Manual Power Deploy........................................ 80
Using Snow Chains....................................400
Using Stability Control...............................233 AdvanceTrac® with Roll Stability Control ™
(RSC®)............................................................. 233
Using SYNC™ With Your Media Player.............................................................481
Accessing Your USB Song Library...............485
Bluetooth Devices and System Settings............................................................ 487
Connecting Your Digital Media Player to the USB Port........................................................... 481
Media Menu Features...................................... 484
Media Voice Commands................................ 482
USB 2...................................................................... 487
Voice Commands for Audio Sources.........488
Using SYNC™ With Your Phone...........464 Accessing Features through the Phone
Menu................................................................. 469
Accessing Your Phone Settings.................... 472
Bluetooth Devices.............................................. 473
Making Calls........................................................ 468
Pairing a Phone for the First Time..............465
Pairing Subsequent Phones......................... 466
Phone Options during an Active Call........468
Phone Voice Commands............................... 466
Receiving Calls................................................... 468
System Settings................................................. 474
Text Messaging................................................... 470Using Traction Control................................231
Switching the System Off................................ 231
System Indicator Lights and Messages.......................................................... 231
Using Voice Recognition...........................462 Audio Voice Commands................................... 511
Climate Voice Commands.............................. 512
Initiating a Voice Session................................ 462
Mobile App Voice Commands....................... 515
Navigation Voice Commands........................ 514
Phone Voice Commands................................. 512
SiriusXM Traffic and Travel Link Voice Commands...................................................... 515
System Interaction and Feedback..............463
Voice Settings Commands............................. 516
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................314
V
Vehicle Care
....................................................371
General Information........................................... 371
Vehicle Certification Label
.......................427
Vehicle Identification Number................426
Vehicle Storage.............................................377 Battery.................................................................... 378
Body........................................................................\
. 377
Brakes..................................................................... 378
Cooling system................................................... 378
Engine..................................................................... 378
Fuel system.......................................................... 378
General................................................................... 377
Miscellaneous..................................................... 378
Removing Vehicle From Storage.................. 378
Tires........................................................................\
. 378
Ventilation See: Climate Control......................................... 148
VIN See: Vehicle Identification Number............426
Voice Control
...................................................84
W
Warning Lamps and Indicators
...............108
4X2........................................................................\
..... 111
4X4 HIGH................................................................ 112
4X4 LOW................................................................. 112
Adaptive Cruise Control.................................. 108
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