The following menu warnings or difficulties
may occur during setup. Tips to resolve
them are listed below.
Measurement A has reached maximum or
minimum value:
•
The system is designed to work with
drawbars that have a license plate to
hitch ball center measurement of
9–16 in (229–406 mm) when installed.
Do not attempt to use drawbars that
have a length outside this range as
system performance degrades and
could cause improper system function.
• Make sure that the measurement being
made is the horizontal distance only
from license plate and the hitch ball
center. A straight line distance that
includes any vertical rise or drop
increases the measurement and makes
it inaccurate. Inaccurate
measurements degrade system
performance and could cause improper
system function. See step 4 of the
setup instruction to review the
measurement instructions.
Measurement B has reached maximum or
minimum value:
• Make sure you follow the sticker
placement instruction in step 3 of the
setup. Stickers placed outside the
allowed zone adversely affect the
system performance and could cause
improper feature function.
• Make sure that the measurement being
made is the horizontal distance only
from center of sticker to the hitch ball
center. A straight line distance that
includes any vertical rise or drop
increases the measurement and
causes an inaccurate value to be
entered into the system. See step 4 of
the setup for additional measurement
instructions. Measurement C has reached maximum or
minimum value:
•
Make sure you follow the sticker
placement instructions in step 3 of the
setup. Stickers placed outside the
allowed zone adversely affect the
system performance and could cause
improper feature function. If you have
met all the criteria for sticker
placement and you see this message,
the sticker is either too far below or too
close to the camera to properly
recognize the sticker. In order for the
system to correctly operate, the sticker
height must be lowered if you receive
the minimum warning or the sticker
height must be raised if you receive the
maximum warning.
•Only one sticker can be placed on
the trailer for correct system
function. The previous sticker must
be removed or covered so only one
sticker is visible to the camera.
• Measurement B and C must be
measured again if a new sticker is
placed on the trailer.
Measurement D has reached maximum or
minimum value:
• Make sure that the measurement being
made is the horizontal distance only
from tailgate to the center of the single
axle or the center of all the axles on the
trailer. See step 4 of the setup for
additional measurement instructions.
The system does not support trailer
lengths outside the range allowed by
the information display.
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•
Always align the tow vehicle and stuck
vehicle in a straight line (within 10
degrees).
• Keep bystanders to the sides of the
vehicle, at a distance of at least twice
the length of the recovery strap. This
helps avoid injury from the hazard of a
recovery hook or strap breaking, or a
vehicle lurching into their path.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico , Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle
’s paint finish, wiper blades or
washer system.
DRAINING THE FUEL FILTER
WATER TRAP - 6.7L DIESEL WARNING
Do not dispose of fuel in the
household refuse or the public
sewage system. Use an authorized
waste disposal facility. Your vehicle has a diesel fuel conditioner
module. The module is mounted between
the outboard side of the fuel tank and the
frame rail.
Note:
The module is at the front of the fuel
tank or at the front of the aft-axle fuel tank
on some models. You should drain water from the
module assembly whenever the
warning light illuminates or a
message appears in the information
display advising you to drain the water
separator. This occurs when approximately
6.76 fl oz (200 ml) of water accumulates
in the module. If you allow the water level
to exceed this level, the water may pass
through to the engine and may cause fuel
injection equipment damage.
Filter Location
Use the tables below to find the location
of your filter.
Pick-up Truck Filter Location
Box Length
Cab Type
Left side of fuel tank.
8 ft (2.4 m)
Regular.
6.75 ft (2.057 m)
SuperCab.
In front of fuel tank.
8 ft (2.4 m)
6.75 ft (2.057 m)
Super Crew Cab.
Left side of fuel tank.
8 ft (2.4 m)
Chassis Cab Filter Location
Fuel Tank Type
Cab Type
Right side of fuel tank.
Single midship fuel tank
Chassis Cab.
Right side of midship fueltank.
Aft axle/midship fuel tanks
Chassis Cab.
Front of fuel tank.
Single aft axle fuel tank
Chassis Cab.
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Pick-up Truck
Filter Location
Box Length
Cab Type
Left side of fuel tank.
8 ft (2.4 m)
Regular.
6.75 ft (2.057 m)
SuperCab.
In front of fuel tank.
8 ft (2.4 m)
6.75 ft (2.057 m)
Super Crew Cab.
Left side of fuel tank.
8 ft (2.4 m)
Chassis Cab Filter Location
Fuel Tank Type
Cab Type
Right side of fuel tank.
Single midship fuel tank
Chassis Cab.
Right side of midship fueltank.
Aft axle/midship fuel tanks
Chassis Cab.
Front of fuel tank.
Single aft axle fuel tank
Chassis Cab.
Removal 1. For 2017 models, disconnect the fuel
line quick connect coupling from the in
tank fuel pump. For 2018 models and
later, skip this step but insure that the
fuel filler cap is closed before draining
the filter. If the cap isn't closed, the
filter will siphon the fuel tank even with
the anti-siphon valve. 2. Locate your filter.
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Home screen display
Tile
Item
If your vehicle does not have navigation, this space
contains the compass.
The name of the connected phone appears on the
screen. The status of the phone features also
appear. This includes signal strength, battery charge,
911 assist setting state (On or Off), text messaging
and roaming.
Phone
B
This map displays your current location or current
route in real time.
Navigation 1
C
When you have navigation active, you also see the
next turn and the length of time and distance to
your destination.
If your vehicle does not have navigation, this space
contains the audio information.
1 If equipped.
You can touch any of the feature displays
to access that feature.
Anytime you select the home button, the
system returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio
and climate controls. By using voice
commands, you can keep your hands on
the wheel and your eyes on the road. You can access each feature controlled by
SYNC 3 through a variety of commands. To activate the SYNC 3 voice
commands push the voice
button on the steering wheel and
wait for the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context
and the description of the command tell
you what to say for this dynamic option.
There are some commands that work for
every feature, these commands are: Action and Description
Voice Command
Brings you to the main menu.
Main Menu
Returns you to the previous screen.
Go back
Ends the voice session.
Cancel
Gives you a list of possible voice commands.
List of Commands
You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
___ List of Commands
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