2018 FORD F450 SUPER DUTY ignition

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
You did not connect an
Applink Compatible
phone to SYNC 3.
AppLink Mobile
Applications:
When I select
"Find Mobile
Apps," SYNC 3
does not find
any applica-
tions.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
AppLink-enabled apps
are not installed and
running on your mobile
device.
My phone is
connected, but I
still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do not
properly close and re-
open their connection to
SYNC 3, over ignition
cycles, for example.
My phone is
connected, my
app(s) are
running, but I
still cannot find
any apps.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
567
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing SYNC™ 3 (If Equipped)

Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
571
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing SYNC™ 3 (If Equipped)

•
An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle. The auxiliary switch option package
provides six switches mounted in the
overhead console. These switches operate
when the vehicle is running or from battery
power, depending on the switchable fuse
AUXF4's location in the upfitter relay box.
We recommend, however, that the engine
remain running to maintain battery charge
when using the auxiliary switches for
extended periods of time or higher current
draws.
Note:
When your vehicle has a diesel
engine, use the auxiliary switches only when
the engine is running. The glow plugs also
drain battery power when the ignition key is
in the on position. Using the auxiliary
switches, even for limited amounts of time,
can cause your battery to drain quickly and
prevent your vehicle from restarting. When switched on, the auxiliary switches
provide electrical battery power for a
variety of personal or commercial uses.
Switches 1 through 4 provide 25 amps.
Switches 5 and 6 provide 40 amps.
The relay box for the auxiliary switches is
in the rear of the engine compartment,
near the back wall. See your authorized
dealer for service.
The relays are coded as shown:
576
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing AccessoriesE220728 E220729

Antenna Positions
Maximum output power Watt (Peak
RMS)
Frequency Band
MHz
1
50
1-30
2, 3
50
50-54
2, 3
50
68-88
2, 3
50
142-176
2, 3
50
380-512
2, 3
10
806-870
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
• With the ignition ON.
• With the engine running.
• During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements. END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
•
You (“You” or “Your ” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
611
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Appendices

3
360 Degree Camera....................................241
Advanced Camera Views................................. 241
Auxiliary Camera................................................ 244
Camera Views...................................................... 241
Center High-Mount Stop Lamp Camera............................................................. 243
Front Camera...................................................... 242
Keep Out Zone.................................................... 242
Side Camera........................................................ 243
4
4WD See: Four-Wheel Drive...................................... 216
A
A/C See: Climate Control......................................... 148
About This Manual
...........................................7
ABS See: Brakes........................................................... 227
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 229
Accessories.....................................................574 Exterior style........................................................ 574
Interior style.......................................................... 574
Lifestyle.................................................................. 574
Peace of mind..................................................... 574
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............246
Adjusting the Headlamps
........................356
Horizontal Aim Adjustment........................... 358
Vertical Aim Adjustment................................ 356
Adjusting the Pedals
....................................86
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................82
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................82
End of Travel Position......................................... 83Airbag Disposal...............................................55
Air Conditioning
See: Climate Control......................................... 148
Air Filter See: Changing the Engine Air Filter - 6.2L/
6.8L.................................................................... 363
See: Changing the Engine Air Filter - 6.7L Diesel................................................................ 364
Alarm See: Anti-Theft Alarm........................................ 78
Ambient Lighting............................................97
Anti-Theft Alarm............................................78 Arming the Alarm................................................. 79
Disarming the Alarm........................................... 79
Using the System................................................. 78
Appendices...................................................609
Apps.................................................................543 ........................................................................\
.......... 543
SiriusXM Traffic and Travel Link................... 545
At a Glance
.........................................................17
Audible Warnings and Indicators.............112 Headlamps On Warning Chime...................... 112
Key in Ignition Warning Chime........................ 113
Parking Brake On Warning Chime.................113
Audio Control
...................................................83
Media........................................................................\
84
Seek, Next or Previous....................................... 84
Audio System
...............................................446
General Information......................................... 446
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................448
Menu Structure.................................................. 450
Audio Unit - Vehicles With: AM/FM/CD/ Touchscreen Display...............................453
Audio Unit - Vehicles With: AM/ FM...................................................................447
Autolamps........................................................90 Windshield Wiper Activated
Headlamps........................................................ 90
Automatic Climate Control......................150
Automatic High Beam Control
..................92
Automatic High Beam Indicator..................... 93
Switching the System On and Off.................92
Automatic Transmission
...........................210
Brake-Shift Interlock.......................................... 213
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 214
641
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Index

General Maintenance Information........581
Multi-Point Inspection..................................... 583
Owner Checks and Services.......................... 582
Protecting Your Investment............................ 581
Why Maintain Your Vehicle?.......................... 581
Why Maintain Your Vehicle at Your Dealership?...................................................... 581
Getting Assistance Outside the U.S. and Canada..........................................................314
Getting the Services You Need.................311 Away From Home................................................ 311
Global Opening..............................................99
Opening the Windows....................................... 99
H
Handbrake See: Parking Brake............................................. 229
Hazard Flashers...........................................305
HDC See: Using Hill Descent Control................... 235
Headlamp Adjusting See: Adjusting the Headlamps..................... 356
Headrest See: Head Restraints......................................... 156
Head Restraints
............................................156
Adjusting the Head Restraint......................... 157
Heated Exterior Mirrors..............................154
Heated Rear Window..................................154
Heated Seats.................................................164 Rear Heated Seats............................................. 165
Heated Steering Wheel...............................85
Heating See: Climate Control......................................... 148
Hill Start Assist.............................................229 Switching the System On and Off..............230
Using Hill Start Assist...................................... 230
Hints on Controlling the Interior Climate...........................................................151
Defogging the Side Windows in Cold Weather............................................................. 154
General Hints......................................................... 151
Quickly Cooling the Interior............................. 153
Quickly Heating the Interior............................ 152
Recommended Settings for Cooling...........153
Recommended Settings for Heating..........153
Hints on Driving With Anti-Lock Brakes
............................................................229 Home Screen
................................................509
Hood Lock See: Opening and Closing the Hood..........329
I
Ignition Switch
................................................177
In California (U.S. Only)..............................312
Information Display Control......................85
Information Displays....................................114 General Information........................................... 114
Information Messages
.................................131
4WD........................................................................\
. 147
Active Park.............................................................. 131
Adaptive Cruise Control................................... 132
Adaptive Steering............................................... 132
AdvanceTrac and Traction Control..............133
Airbag...................................................................... 133
Alarm and Security............................................. 133
Automatic Engine Shutdown......................... 134
Battery and Charging System........................ 134
Blind Spot Information and Cross Traffic Alert System.................................................... 135
Collision Warning System............................... 136
Diesel Messages................................................. 136
Doors and Locks................................................. 138
Driver Alert............................................................. 139
Drivetrain................................................................ 139
Engine..................................................................... 139
Fuel........................................................................\
.. 140
Keys and Intelligent Access............................ 140
Lane Keeping System........................................ 141
Maintenance.......................................................... 141
MyKey...................................................................... 142
Off Road................................................................. 142
Park Aid.................................................................. 143
Park Brake.............................................................. 143
Power Steering.................................................... 144
Remote Start....................................................... 144
Seats....................................................................... 144
Starting System ................................................. 145
Tire Pressure Monitoring System.................. 145
Trailer....................................................................... 145
Installing Child Restraints...........................20 Child Seats.............................................................. 20
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety
Seats.................................................................... 29
646
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Index

Front Seat Tether Strap Attachment
(Regular Cab)................................................... 30
Rear Seat Tether Strap Attachment (Crew Cab and Super Cab)........................................ 31
Use of Inboard Lower Anchors from the Outboard Seating Positions (Center
Seating Use) .................................................... 28
Using Inflatable Seatbelts (Rear Seat Outboard Positions)...................................... 25
Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew
Cab)....................................................................... 21
Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew
Cab)...................................................................... 23
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 27
Using Tether Straps............................................. 29
Instrument Cluster.......................................105
Instrument Lighting Dimmer.....................90 Vehicles With Front Fog Lamps...................... 91
Vehicles Without Front Fog Lamps................91
Instrument Panel Overview.........................17
Interior Lamps.................................................94
Front Interior Lamps........................................... 94
Rear Interior Lamps............................................ 96
Interior Mirror
...................................................101
Automatic Dimming Mirror............................. 102
Manual Dimming Mirror.................................... 101
Introduction.........................................................7
J
Jump Starting the Vehicle........................306 Connecting the Jumper Cables................... 306
Jump Starting...................................................... 307
Preparing Your Vehicle.................................... 306
Removing the Jumper Cables....................... 307
K
Keyless Entry
....................................................70
SECURICODE™ KEYLESS ENTRY
KEYPAD............................................................... 70
Keyless Starting
.............................................178
Ignition Modes...................................................... 178
Keys and Remote Controls.........................56 L
Lane Keeping System
.................................252
Switching the System On and Off...............252
System Display................................................... 253
System Settings................................................. 252
Troubleshooting................................................. 253
Lighting Control
..............................................89
Headlamp Flasher............................................... 90
Headlamp High Beam....................................... 89
Lighting..............................................................89 General Information........................................... 89
Limited Slip Differential............................225
Load Carrying
................................................266
Load Limit......................................................266
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 270
Vehicle Loading - with and without a Trailer................................................................ 266
Locking and Unlocking.................................67 Activating Intelligent Access............................ 67
Autolock.................................................................. 69
Battery Saver......................................................... 70
Illuminated Entry.................................................. 69
Power Door Locks................................................. 67
Remote Control..................................................... 67
Smart Unlock........................................................ 68
Smart Unlocks for Intelligent Access Keys...................................................................... 68
Lug Nuts See: Changing a Road Wheel....................... 408
M
Maintenance.................................................329 General Information......................................... 329
Manual Climate Control............................148
Manual Seats
.................................................158
Manual Lumbar .................................................. 159
Moving the Seat Backward and Forward............................................................. 159
Recline Adjustment........................................... 159
Memory Function..........................................161 Easy Entry and Exit Feature............................ 162
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob
........................................................................\
...... 162
647
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Index

Phone....................................................................
548
Radio....................................................................... 551
Sound.................................................................... 546
Valet Mode.......................................................... 560
Vehicle................................................................... 558
Voice Control....................................................... 559
Wi-Fi & Hotspot................................................. 556
Side Airbags.....................................................52
Sitting in the Correct Position..................156
Sliding Windows...........................................102
Power Sliding Back Window.......................... 102
Snow Chains See: Using Snow Chains................................ 400
Snowplowing
.................................................301
Engine temperature while plowing.............302
Installing the Snowplow.................................. 301
Operating the Vehicle with the Snowplow Attached.......................................................... 302
Snowplowing with your Airbag Equipped Vehicle.............................................................. 302
Transmission operation while plowing............................................................. 303
Spare Wheel See: Changing a Road Wheel....................... 408
Special Notices
................................................13
New Vehicle Limited Warranty......................... 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 13
Using a Slide-In Camper..................................... 13
Using your Vehicle as an Ambulance............14
Using your Vehicle as a Stationary Power Source................................................................... 14
Using your Vehicle With a Snowplow............13
Special Operating Conditions Scheduled Maintenance..............................................589
Diesel Engine....................................................... 592
Exceptions............................................................ 597
Gasoline Engine................................................. 589
Speed Control See: Cruise Control............................................ 245
Spot Lamps......................................................93 Cargo and Trailer Hookup Lamps.................. 94
Stability Control
...........................................232
Principle of Operation...................................... 232
Starter Switch See: Ignition Switch............................................ 177Starting a Diesel Engine - 6.7L
Diesel.............................................................180
........................................................................\
........... 180
Automatic Engine Shutdown......................... 182
Cold Weather Operation.................................. 182
Cold Weather Starting...................................... 182
Diesel Engine Fast Start Glow Plug System................................................................ 181
Vehicles with an Ignition Key........................... 181
Vehicles with Keyless Start.............................. 181
Starting a Gasoline Engine - 6.2L/ 6.8L.................................................................178
Automatic Engine Shutdown......................... 179
Cold Weather Starting (Flexible Fuel Vehicles Only)................................................ 180
Failure to Start..................................................... 179
Guarding Against Exhaust Fumes...............180
Important Ventilating Information..............180
Stopping the Engine When Your Vehicle is Moving................................................................ 179
Stopping the Engine When Your Vehicle is Stationary......................................................... 179
Vehicles with an Ignition Key.......................... 178
Vehicles with Keyless Start............................. 179
Starting and Stopping the Engine...........177 General Information........................................... 177
Steering............................................................261 Adaptive Steering.............................................. 262
Power Steering.................................................... 261
Steering Wheel...............................................82
Storage Compartments
.............................174
Sunroof See: Moonroof..................................................... 103
Sun Visors
........................................................102
Illuminated Vanity Mirror................................. 103
Supplementary Restraints System.........46 Principle of Operation........................................ 46
Switching Off the Engine - 6.7L Diesel.............................................................185
Symbols Glossary.............................................8
SYNC™ 3
.......................................................498
General Information......................................... 498
SYNC™ 3 Troubleshooting
.....................560
SYNC™ Applications and Services........................................................476
911 Assist............................................................... 476
SYNC Mobile Apps............................................ 478
650
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Index