
Draining the Fuel Filter Water Trap - 6.7L
Diesel............................................................352
Fuel Filter - 6.2L/6.8L.................................353
Changing the 12V Battery.........................354
Checking the Wiper Blades.....................356
Changing the Wiper Blades.....................356
Adjusting the Headlamps
........................356
Changing a Bulb..........................................358
Bulb Specification Chart...........................361
Changing the Engine Air Filter - 6.2L/ 6.8L...............................................................363
Changing the Engine Air Filter - 6.7L Diesel...........................................................364
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel..................................366
Vehicle Care
General Information
.....................................371
Cleaning Products
........................................371
Cleaning the Exterior
....................................371
Waxing..............................................................372
Cleaning the Engine....................................373
Cleaning the Exhaust - 6.7L Diesel........373
Cleaning the Windows and Wiper Blades..........................................................374
Cleaning the Interior...................................374
Cleaning the Instrument Panel and Instrument Cluster Lens........................375
Cleaning Leather Seats.............................376
Cleaning the Wheels...................................377
Vehicle Storage.............................................377
Wheels and Tires
General Information
...................................380
Tire Care..........................................................382
Using Snow Chains....................................400
Tire Pressure Monitoring System..........400
Changing a Road Wheel..........................408
Technical Specifications
...........................419 Capacities and Specific-
ations
Engine Specifications - 6.2L
.....................421
Engine Specifications - 6.7L Diesel
........421
Engine Specifications - 6.8L
....................422
Motorcraft Parts - 6.2L
..............................423
Motorcraft Parts - 6.7L Diesel.................424
Motorcraft Parts - 6.8L..............................425
Vehicle Identification Number................426
Vehicle Certification Label
.......................427
Transmission Code Designation............427
Capacities and Specifications - 6.2L....428
Capacities and Specifications - 6.7L Diesel...........................................................433
Capacities and Specifications - 6.8L
..............................................................440
Audio System
General Information
...................................446
Audio Unit - Vehicles With: AM/FM......447
Audio Unit - Vehicles With: AM/FM/CD/ SYNC...........................................................448
Audio Unit - Vehicles With: AM/FM/CD/ Touchscreen Display
..............................453
Digital Radio
..................................................454
Satellite Radio..............................................456
USB Port
.........................................................459
SYNC™
General Information
..................................460
Using Voice Recognition...........................462
Using SYNC™ With Your Phone...........464
SYNC™ Applications and Services
......476
Using SYNC™ With Your Media Player............................................................481
SYNC™ Troubleshooting.........................490
SYNC™ 3
General Information
..................................498
Home Screen
................................................509
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Right-hand side
A
Left-hand side
B
Note: Throughout this guide, you will find
warnings identified by the warning symbol.
Warnings remind you to be especially
careful to reduce the risk of personal injury.
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
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•
How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada. Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 460).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 460).
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Engine Oil Pressure Gauge
Indicates engine oil pressure. The needle
should stay in the normal operating range
(between L and H). If the needle falls
below the normal range, stop your vehicle,
turn off the engine and check the engine
oil level. Add oil if needed. If the oil level is
correct, have your vehicle checked by an
authorized dealer.
Engine Coolant Temperature
Gauge
WARNING
Do not remove the coolant reservoir
cap when the cooling system is hot.
Wait 10 minutes for the cooling
system to cool down. Cover the coolant
reservoir cap with a thick cloth to prevent
the possibility of scalding and slowly
remove the cap. Failure to follow this
instruction could result in personal injury. Indicates engine coolant temperature. At
normal operating temperature, the level
indicator will be in the normal range. If the
engine coolant temperature exceeds the
normal range, stop your vehicle as soon as
safely possible, switch off the engine and
let the engine cool.
Fuel Gauge
Note:
The fuel gauge may vary slightly
when your vehicle is moving or on a gradient. Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
left in the fuel tank. The arrow adjacent to
the fuel pump symbol indicates on which
side of your vehicle the fuel filler door is
located.
The needle should move toward F when
you refuel your vehicle. If the needle points
to E after adding fuel, this indicates your
vehicle needs service soon.
After refueling some variability in needle
position is normal:
•
It may take a short time for the needle
to reach F after leaving the gas station.
This is normal and depends upon the
slope of pavement at the gas station.
• The fuel amount dispensed into the
tank is a little less or more than the
gauge indicated. This is normal and
depends upon the slope of pavement
at the gas station.
• If the gas station nozzle shuts off
before the tank is full, try a different
gas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the
distance to empty value reaches 50 mi
(80 km) to empty, with additional
warnings at 25 mi (40 km), 10 mi (20 km)
and 0 mi (0 km) to empty, provided the
message is cleared each time. An
additional warning at
75 mi (120 km) to
empty is provided when the MyKey is being
used.
Variations:
Note: The distance-to-empty warning can appear at different fuel gauge positions depending
on fuel economy conditions. This variation is normal.
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Blind Spot Monitor (If Equipped)
It illuminates when you switch
this feature off or in conjunction
with a message. See Blind Spot
Information System
(page 254).
Check Fuel Cap
(If Equipped) Illuminates when the fuel cap
may not be properly installed.
Continued driving with this light
on may cause the Service engine soon
warning indicator to come on.
Cruise Control
(If Equipped) Illuminates when you switch this
feature on. See
Using Cruise
Control (page 245).
Direction Indicator Illuminates when the left or right
turn signal or the hazard warning
flasher is turned on. If the
indicators stay on or flash faster, check for
a burned out bulb.
Door Ajar Displays when the ignition is on
and any door is not completely
closed.
Electronic Locking Differential
(If
Equipped) Illuminates when using the
electronic locking differential.
Engine Coolant Temperature Illuminates when the engine
coolant temperature is high.
Stop the vehicle as soon as
possible, switch off the engine and let cool. Engine Oil If it illuminates with the engine
running or when you are driving,
this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level.
See
Engine Oil Check (page 334).
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by your authorized
dealer immediately.
Fasten Seatbelt It illuminates and a chime
sounds to remind you to fasten
your seatbelt.
Front Airbag If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates
a malfunction. Have the system checked
by your authorized dealer.
Front Fog Lamps
(If Equipped) It illuminates when you switch
the front fog lamps on.
High Beam Illuminates when you switch the
high beam headlamps on. It will
flash when you use the
headlamp flasher.
Hill Descent
(If Equipped) Illuminates when hill descent is
switched on.
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Action
Message
A problem exists with the selective catalytic reduction system.The vehicle will enter into an idle-only mode. If the exhaust
fluid is empty, you must replenish the diesel exhaust fluid to resume normal operation of your vehicle. See Selective
Catalytic Reductant System (page 200).
DEF Level Empty Engine
Idled See Manual
The selective catalytic reduction system detects a fault. Thevehicle ’s top speed will become limited in the displayed
distance and count down from this point. Have the system checked by an authorized dealer.
DEF Fault Speed Limited
to XX MPH/km/h in XX mi/km
The selective catalytic reduction system detects a fault. The
vehicle ’s top speed will become limited upon restarting. Have
the system checked by an authorized dealer.
DEF Fault Speed Limited
to XX MPH/km/h Upon Restart
The selective catalytic reduction system detects a fault. Thevehicle ’s top speed is limited. Have the system checked by
an authorized dealer.
DEF Fault Speed Limited
to XX MPH/km/h
You must have your vehicle serviced by an authorized dealer.Ignoring the
Exhaust Filter Over Limit Service Now warning
message could lead to reduced drivability and customer
expense, including damage to the diesel particulate filter. Your new vehicle warranty may not cover this damage.
Exhaust Filter Over Limit
Service Now
The water separator has reached a predetermined capacityand needs draining. See
Draining the Fuel Filter Water
Trap (page 352).
Water in Fuel Drain Filter
A low fuel pressure condition has occurred due to cold, low
fuel level or fuel filters need to be changed. See Fuel Quality (page
189).
Fuel Pressure Low
Doors and Locks Action
Message
The door(s) listed is not completely closed.
X Door Ajar
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Cold Weather Starting (Flexible
Fuel Vehicles Only)
The starting characteristics of all grades
of E85 ethanol make it unsuitable for use
when ambient temperatures fall below
0°F (-18°C). Consult your fuel distributor
for the availability of winter grade ethanol.
As the outside temperature approaches
freezing, ethanol fuel distributors should
supply winter grade ethanol, the same as
with unleaded gasoline.
If summer grade ethanol is used in cold
weather conditions, 0°F (-18°C), you may
experience increased cranking times, rough
idle or hesitation until the engine has
warmed up.
You may experience a decrease in
performance when the engine is cold when
operating on E85 ethanol.
Do not use starting fluid such as ether in
the air intake system. Such fluid could
cause immediate explosive damage to the
engine and possible personal injury.
If you should experience cold weather
starting problems on E85 ethanol, and
neither an alternative brand of E85 ethanol
nor an engine block heater is available, the
addition of unleaded gasoline to your tank
improves cold starting performance. Your
vehicle is designed to operate on E85
ethanol alone, unleaded gasoline alone, or
any mixture of the two.
If the Engine Fails to Start Using the
Preceding Instructions (Flexible Fuel
Vehicles Only)
1. Press the accelerator pedal down one-third to one-half of its travel, and
then crank the engine.
2. When the engine starts, release the key, then gradually release the
accelerator pedal as the engine speed
increases. If the engine still does not
start, repeat Step 1. Guarding Against Exhaust Fumes WARNING
Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes. Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods of time, we
recommend that you do one of the
following:
•
Open the windows at least 1 inch (2.5
centimeters).
• Set your climate control to outside air.
STARTING A DIESEL ENGINE -
6.7L DIESEL
Read all starting instructions carefully
before you start your vehicle.
For temperatures below
32°F (0°C), the
use of the correct grade engine oil is
essential for proper operation. Refer to
engine oil specifications for more
information. See
Capacities and
Specifications (page 433).
Your vehicle may have a cold weather
starting strategy that prevents severe
engine damage by assisting in engine
lubrication warm-up. In extremely cold
ambient temperatures, this strategy
activates and prevents the accelerator
pedal from being used for 30 seconds after
you start your vehicle. A message appears
in the information display as your vehicle
warms up. By not allowing the accelerator
pedal to be used, the engine oil is allowed
to properly lubricate the bearings
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Automatic Engine Shutdown
If your vehicle is equipped with a keyless
ignition, it has a feature that automatically
shuts down the engine if it has been idling
for an extended period. The ignition also
turns off in order to save battery power.
Before the engine shuts down, a message
appears in the information display showing
a timer counting down from 30 seconds.
If you do not intervene within 30 seconds,
the engine shuts down. Another message
appears in the information display to
inform you that the engine has shut down
in order to save fuel. Start your vehicle as
you normally do.
Cold Weather Starting
WARNINGS
Do not use starting fluid, for example
ether, in the air intake system. Such
fluid could cause immediate
explosive damage to the engine and
possible personal injury. Do not add gasoline, gasohol, alcohol
or kerosene to diesel fuel. This
creates a serious fire hazard and
causes engine performance problems. We recommend that the engine block
heater be used for starting when the
temperature is -9°F (-23°C) or colder. See
Engine Block Heater (page 185).
When operating in cold weather, you may
use Motorcraft® cetane improvers or
non-alcohol-based cetane improvers from
a reputable manufacturer as needed. Switch the ignition on. Do not
start the engine until the
glow-plug indicator turns off. When the glow plug pre-heat indicator
turns off, turn the key to start. After you
start the engine, the glow plugs may
remain on for a period. If you do not start
the engine before the glow plug activation
time ends, you will need to reset the glow
plugs by switching the ignition off. After
the engine starts, allow it to idle for about
15 seconds. This protects the engine. Do
not increase engine speed until the oil
pressure gauge indicates normal pressure.
Cold Weather Operation
Note:
Idling in cold weather does not heat
the engine to its normal operating
temperature. Long periods of idling,
especially in cold weather, can cause a
buildup of deposits which can cause engine
damage.
Change to a lighter grade engine oil to
make starting easier under these
conditions. Refer to engine oil
specifications. See
Capacities and
Specifications (page 433).
Diesel fuel is adjusted seasonally for cold
temperatures. Diesel fuel which has not
been properly formulated for the ambient
conditions may gel which can clog the fuel
filters. One indication that the fuel filter(s)
may be clogged is if the engine starts, stalls
after a short time, and then does not
restart. If you have been using biodiesel,
you may need to use a fuel with lower
biodiesel content, try another brand, or
discontinue using biodiesel. Do not use
alcohol based additives to correct fuel
gelling. This may result in damage to the
fuel injectors and system. Use the proper
anti-gel and performance improvement
product. See
Capacities and
Specifications (page 433).
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