2018 FORD F250 SUPER DUTY USB

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Switch Bluetooth off and then on to reset
it on your phone. If you are in your vehicle,
SYNC 3 should be able to automatically re-
connect to your phone if you press the
"Phone" button.
There is a Bluetooth issue
on some older versions
of the Android operating
system that may cause
apps that were found on
your previous vehicle
drive to not be found
again if you did not
switch Bluetooth off.
My Android
phone is
connected, my
app(s) are
running, I
restarted them,
but I still cannot
find any apps.
Unplug the USB cable from the phone, wait
a moment, and plug the USB cable back in
to the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps
Menu. If not, "Force Close" the application
and restart it.
You may need to reset
the USB connection to
SYNC 3.
My iPhone is
connected, my
app is running, I
restarted the
app but I still
cannot find it on
SYNC 3.
Increase the Bluetooth volume of the
device by using the device's volume control
buttons which are most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an
Android phone.
I found and
started my
media app on
SYNC 3, but
there is no
sound or the
sound is very
low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the
app's settings menu on the phone.
Some Android devices
have a limited number of
Bluetooth ports that
apps can use to connect.
If you have more AppLink
apps on your phone than
the number of available
Bluetooth ports, you will
not see all of your apps
listed in the SYNC 3
mobile apps menu.
I can only see
some of the
AppLink apps
running on my
phone listed in
the SYNC 3
Mobile Apps
Menu.
568
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing SYNC™ 3 (If Equipped)

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
570
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing SYNC™ 3
(If Equipped)

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
573
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing SYNC™ 3 (If Equipped)

Direction Indicators.......................................93
Doors and Locks.............................................67
Draining the Fuel Filter Water Trap - 6.7L Diesel
.............................................................352
Draining the Diesel Fuel Conditioner
Module.............................................................. 353
Filter Location...................................................... 352
Driver and Passenger Airbags....................47 Children and Airbags........................................... 52
Passenger Airbag On and Off Switch ..........47
Proper Driver and Front Passenger Seating Adjustment......................................................... 51
Driving Aids
.....................................................252
Driving Hints..................................................299
Driving Through Water..............................300
DRL See: Daytime Running Lamps.......................... 91
E
Economical Driving.....................................299
Electromagnetic Compatibility
.............609
Electronic Locking Differential................225
Activating the Electronic Locking
Differential....................................................... 225
Emission Law.................................................197 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........198
Tampering With a Noise Control System............................................................... 197
End User License Agreement...................611 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................... 611
Engine Block Heater....................................185 Using the Engine Block Heater...................... 186
Engine Coolant Check - 6.2L/6.8L........339 Adding Coolant.................................................. 339
Engine Coolant Temperature Management
.................................................. 342
Fail-Safe Cooling................................................ 341
Recycled Coolant.............................................. 340
Severe Climates.................................................. 341
Engine Coolant Check - 6.7L Diesel.............................................................343
Adding Coolant................................................... 343
Checking Coolant Corrosion Inhibitor Additive Strength ........................................ 346
Coolant Change.................................................. 347Engine and Secondary Cooling System
Refill Procedure............................................. 345
Engine-driven Cooling Fan (Fan Clutch).............................................................. 347
Recycled Coolant............................................... 345
Severe Climates................................................. 345
Engine Emission Control............................197
Engine Idle Shutdown................................185
Engine Immobilizer See: Passive Anti-Theft System..................... 76
Engine Oil Check - 6.2L/6.8L..................334 Adding Engine Oil.............................................. 334
Engine Oil Check - 6.7L Diesel................335 Adding Engine Oil.............................................. 336
Engine lubrication for severe service operation ......................................................... 336
Engine Oil Dipstick - 6.2L/6.8L...............334
Engine Oil Dipstick - 6.7L Diesel.............334
Engine Specifications - 6.2L.....................421 Drivebelt Routing................................................ 421
Engine Specifications - 6.7L Diesel........421 ........................................................................\
........... 421
Drivebelt Routing............................................... 422
Engine Specifications - 6.8L....................422 Drivebelt Routing............................................... 423
Entertainment................................................517 AM/FM Radio....................................................... 518
Apps....................................................................... 526
Bluetooth Stereo or USB................................ 525
CD (If equipped)................................................ 524
HD Radio ™ Information (If
Available).......................................................... 521
SiriusXM® Satellite Radio (If Activated)......................................................... 519
Sources................................................................... 518
Supported Media Players, Formats and Metadata Information................................ 526
USB Ports............................................................. 526
Environment.....................................................16
Essential Towing Checks..........................287 Before Towing a Trailer.................................... 294
Dynamic Hitching Using the Rear View Camera System............................................ 288
Hitches.................................................................. 289
Integrated Trailer Brake Controller...............291
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 295
Safety Chains....................................................... 291
644
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Index

SYNC™...........................................................460
General Information........................................ 460
SYNC™ Troubleshooting.........................490
T
Tailgate Lock
.....................................................72
Tailgate Step....................................................73
Closing the Step.................................................... 74
Opening the Step................................................. 73
Tailgate...............................................................72
Technical Specifications See: Capacities and Specifications.............421
Terrain Control..............................................235 Principle of Operation...................................... 235
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................313
Tire Care..........................................................382 Glossary of Tire Terminology........................ 384
Information About Uniform Tire Quality Grading............................................................. 382
Information Contained on the Tire Sidewall........................................................... 385
Temperature A B C............................................ 383
Traction AA A B C.............................................. 383
Treadwear............................................................ 383
Tire Pressure Monitoring System..........400 Trailer Tire Pressure Monitoring
System.............................................................. 407
Vehicle Tire Pressure Monitoring System............................................................. 400
Tires See: Wheels and Tires..................................... 380
Towing a Trailer.............................................273 Load Placement................................................. 274
Towing Points
...............................................309
Towing the Vehicle on Four Wheels.........................................................296
Emergency Towing........................................... 296
Recreational Towing........................................ 296
Towing..............................................................273
Traction Control
.............................................231
Principle of Operation....................................... 231
Trailer Reversing Aids
..................................275
Principle of Operation...................................... 275
Setting Up Trailer Reverse Guidance..........275
Trailer Reverse Guidance................................. 275
Troubleshooting................................................. 279Using Trailer Reverse Guidance....................
278
Trailer Sway Control...................................282
Transfer Case Fluid Check.......................350
Transmission Code Designation.............427
Transmission..................................................210
Transporting the Vehicle
..........................308
Type Approvals.............................................637
RF Certification Logos for Tire Pressure
Monitoring Sensor(s).................................. 637
U
Under Hood Overview - 6.2L..................330
Under Hood Overview - 6.7L Diesel.......331 F-Super Duty........................................................ 331
Scheduled Maintenance................................. 332
Under Hood Overview - 6.8L
...................333
Under Seat Storage......................................174 Rear Under Seat Storage................................. 174
Universal Garage Door Opener...............168 HomeLink Wireless Control System...........168
USB Port
.........................................................459
Using Adaptive Cruise Control...............246 Automatic Cancellation.................................. 249
Blocked Sensor.................................................. 250
Canceling the Set Speed................................ 249
Changing the Set Speed................................. 249
Detection Issues................................................. 249
Following a Vehicle............................................ 247
Hilly Condition and Trailer Tow Usage................................................................ 249
Overriding the Set Speed............................... 248
Resuming the Set Speed................................ 249
Setting the Adaptive Cruise Speed.............247
Setting the Gap Distance............................... 248
Switching Adaptive Cruise Control Off...................................................................... 249
Switching Adaptive Cruise Control On....................................................................... 246
Switching to Normal Cruise Control............251
System Not Available...................................... 250
Using Cruise Control...................................245 Switching Cruise Control Off......................... 245
Switching Cruise Control On......................... 245
Using Four-Wheel Drive.............................216 4WD Indicator Lights......................................... 217
Driving Off-Road With Truck and Utility Vehicles............................................................ 220
651
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Index

Electronic Shift-On-the-Fly (ESOF) 4WD
system................................................................ 216
How Your Vehicle Differs From Other Vehicles............................................................ 220
Manual Shift On Stop (MSOS) 4WD system................................................................ 216
Using a Manual Shift On Stop (MSOS) 4WD system..................................................... 217
Using the Electronic Shift on the Fly 4WD system................................................................ 219
Using Hill Descent Control.......................235 Hill descent modes........................................... 235
Using MyKey With Remote Start Systems..........................................................65
Using Power Running Boards...................80
Automatic Power Deploy.................................. 80
Automatic Power Stow..................................... 80
Bounce-back.......................................................... 81
Enabling and Disabling....................................... 81
Manual Power Deploy........................................ 80
Using Snow Chains....................................400
Using Stability Control...............................233 AdvanceTrac® with Roll Stability Control ™
(RSC®)............................................................. 233
Using SYNC™ With Your Media Player.............................................................481
Accessing Your USB Song Library...............485
Bluetooth Devices and System Settings............................................................ 487
Connecting Your Digital Media Player to the USB Port........................................................... 481
Media Menu Features...................................... 484
Media Voice Commands................................ 482
USB 2...................................................................... 487
Voice Commands for Audio Sources.........488
Using SYNC™ With Your Phone...........464 Accessing Features through the Phone
Menu................................................................. 469
Accessing Your Phone Settings.................... 472
Bluetooth Devices.............................................. 473
Making Calls........................................................ 468
Pairing a Phone for the First Time..............465
Pairing Subsequent Phones......................... 466
Phone Options during an Active Call........468
Phone Voice Commands............................... 466
Receiving Calls................................................... 468
System Settings................................................. 474
Text Messaging................................................... 470Using Traction Control................................231
Switching the System Off................................ 231
System Indicator Lights and Messages.......................................................... 231
Using Voice Recognition...........................462 Audio Voice Commands................................... 511
Climate Voice Commands.............................. 512
Initiating a Voice Session................................ 462
Mobile App Voice Commands....................... 515
Navigation Voice Commands........................ 514
Phone Voice Commands................................. 512
SiriusXM Traffic and Travel Link Voice Commands...................................................... 515
System Interaction and Feedback..............463
Voice Settings Commands............................. 516
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................314
V
Vehicle Care
....................................................371
General Information........................................... 371
Vehicle Certification Label
.......................427
Vehicle Identification Number................426
Vehicle Storage.............................................377 Battery.................................................................... 378
Body........................................................................\
. 377
Brakes..................................................................... 378
Cooling system................................................... 378
Engine..................................................................... 378
Fuel system.......................................................... 378
General................................................................... 377
Miscellaneous..................................................... 378
Removing Vehicle From Storage.................. 378
Tires........................................................................\
. 378
Ventilation See: Climate Control......................................... 148
VIN See: Vehicle Identification Number............426
Voice Control
...................................................84
W
Warning Lamps and Indicators
...............108
4X2........................................................................\
..... 111
4X4 HIGH................................................................ 112
4X4 LOW................................................................. 112
Adaptive Cruise Control.................................. 108
652
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Index