2018 FORD F-650/750 phone

Brake Fluid Check........................................205
Power Steering Fluid Check....................205
Washer Fluid Check....................................206
Draining the Fuel Filter Water Trap - 6.7L Diesel...........................................................206
Fuel Filter - 6.8L...........................................207
Changing the 12V Battery.........................207
Checking the Wiper Blades.....................209
Changing the Wiper Blades....................209
Adjusting the Headlamps
.........................210
Removing a Headlamp................................211
Changing a Bulb
.............................................211
Bulb Specification Chart............................212
Changing the Engine Air Filter - 6.7L Diesel.............................................................213
Changing the Engine Air Filter - 6.8L......217
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters .............................................................
218
Electrical System Inspection....................221
Air Induction System Inspection.............221
Exhaust System Inspection.....................222
Brake System Inspection..........................223
Axle Inspection
.............................................226
Steering System Inspection.....................226
Suspension System Inspection
..............227
Frame and Tow Hook Inspection...........227
Rear Axle Fluid Check.................................227
Spring U-Bolt Check...................................228
Vehicle Care
General Information
...................................229
Cleaning Products
.......................................229
Cleaning the Exterior..................................229
Waxing.............................................................230
Cleaning the Engine.....................................231
Cleaning the Windows and Wiper Blades...........................................................231
Cleaning the Interior....................................232
Cleaning the Instrument Panel and Instrument Cluster Lens........................232 Repairing Minor Paint Damage
...............233
Cleaning the Wheels..................................233
Vehicle Storage
.............................................234
Wheels and Tires
Tire Care
..........................................................236
Using Snow Chains......................................251
Changing a Road Wheel............................251
Technical Specifications...........................253
Capacities and Specific- ations
Engine Specifications - 6.7L Diesel.......255
Engine Specifications - 6.8L
...................256
Motorcraft Parts - 6.7L Diesel..................257
Motorcraft Parts - 6.8L..............................258
Vehicle Identification Number
................259
Vehicle Certification Label.......................260
Transmission Code Designation............260
Capacities and Specifications - 6.7L Diesel............................................................261
Capacities and Specifications - 6.8L..............................................................269
Audio System
General Information
...................................276
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................277
Audio Unit - Vehicles With: AM/FM
......279
Satellite Radio
...............................................281
Audio Input Jack...........................................283
USB Port
.........................................................284
SYNC™
General Information
...................................285
Using Voice Recognition............................287
Using SYNC™ With Your Phone............289
Using SYNC™ With Your Media Player............................................................301
SYNC™ Troubleshooting
..........................310
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Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle ’s New Vehicle Limited Warranty,
refer to the Warranty Guide that is
provided to you along with your Owner ’s
Manual. Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
•
This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation. WARNING
Changes or modifications not
expressively approved by the party
responsible for compliance could
void the user's authority to operate the
equipment. The term "IC:" before the radio
certification number only signifies that
Industry Canada technical specifications
were met. The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
Other short distance radio transmissions,
for example amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems can also use
the radio frequency used by your remote
control. If the frequencies are jammed, you
will not be able to use your remote control.
You can lock and unlock the doors with the
key. Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
Integrated Keyhead Transmitters
(If Equipped) Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
Note:
Your vehicle ’s keys came with a
security label that provides important
vehicle key cut information. Keep the label
in a safe place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
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SAFETY PRECAUTIONS
WARNINGS
Do not overfill the fuel tank. The
pressure in an overfilled tank may
cause leakage and lead to fuel spray
and fire. The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. Fuels can cause serious injury or
death if misused or mishandled.
Gasoline may contain benzene,
which is a cancer-causing agent.
When refueling always shut the
engine off and never allow sparks or
open flames near the fuel tank filler
valve. Never smoke or use a cell phone
while refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes. Flow of fuel through a fuel pump
nozzle can produce static electricity.
This can cause a fire if you are filling
an ungrounded fuel container. Stop refueling after the fuel pump
nozzle automatically shuts off for the
second time. Failure to follow this
will fill the expansion space in the fuel tank
and could lead to fuel overflowing. Observe the following guidelines when
handling automotive fuel:
•
Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Automotive fuels can be harmful or
fatal if swallowed. Fuel such as
gasoline is highly toxic and if
swallowed can cause death or
permanent injury. If swallowed, call a
physician immediately, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
visible for hours.
• Avoid inhaling fuel vapors. Inhaling too
much fuel vapor of any kind can lead
to eye and respiratory tract irritation.
In severe cases, excessive or prolonged
breathing of fuel vapor can cause
serious illness and permanent injury.
• Avoid getting fuel liquid in your eyes. If
you splash fuel in your eyes, remove
contact lenses (if worn), flush with
water for 15 minutes and seek medical
attention. Failure to seek proper
medical attention could lead to
permanent injury.
• Fuels can also be harmful if absorbed
through the skin. If you splash fuel on
your skin, clothing or both, promptly
remove contaminated clothing and
wash your skin thoroughly with soap
and water. Repeated or prolonged skin
contact with fuel liquid or vapor causes
skin irritation.
• Be particularly careful if you are taking
“Antabuse ” or other forms of disulfiram
for the treatment of alcoholism.
Breathing gasoline vapors, or skin
contact could cause an adverse
reaction. In sensitive individuals, serious
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Fuel Filler Cap
WARNINGS
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. If you do not use the correct fuel filler
cap, excessive pressure or vacuum
in the fuel tank may damage the fuel
system or cause the fuel cap to disengage
in a crash. Failure to follow this warning
could result in serious personal injury. The fuel tank has a threaded fuel filler cap.
Note:
If you must replace the fuel filler cap,
replace it with a fuel filler cap that is
designed for your vehicle. The vehicle
Warranty may be void for any damage to
the fuel tank or fuel system if the correct
genuine Ford, Motorcraft or other certified
fuel filler cap is not used.
When refueling the vehicle fuel tank do the
following.
1. When your vehicle has stopped, shift into neutral (N) or park (P).
2. Apply the parking brake and switch the
ignition off.
3. Turn the fuel filler cap counterclockwise and remove it.
4. Refuel your vehicle as required.
5. Replace the fuel filler cap, turn it clockwise until you feel a strong
resistance.
If the fuel cap warning lamp or a warning
message appears in the instrument cluster,
you may not have installed the fuel filler
cap correctly. If the fuel cap warning lamp remains on,
at the next opportunity, safely pull off of
the road, remove the fuel filler cap, align
the cap properly and reinstall it. The check
fuel cap warning lamp or warning message
may not reset immediately. It may take
several driving cycles for the indicators to
turn off. A driving cycle consists of an
engine start-up (after four or more hours
with the engine off) followed by normal
city and highway driving.
Fuel Fill Rate
Your vehicle has a fuel fill pipe that is able
to accept fuel up to 20 gal (75 L) per
minute from a fuel-dispensing nozzle.
Pumping fuel at greater flow rates may
result in premature nozzle shut-off or spit
back.
Truck stops have fuel pumps and nozzles
designed for larger, heavy-duty trucks. If
you are refueling your vehicle at a truck
stop and the nozzle shuts off repeatedly,
wait 5-10 seconds, then use a slower fill
rate.
REFUELING - GASOLINE WARNINGS
Fuel vapor burns violently and a fuel
fire can cause severe injuries.
Read and follow all the instructions
on the pump island.
When refueling always shut the
engine off and never allow sparks or
open flames near the fuel tank filler
valve. Never smoke or use a cell phone
while refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes. Stay outside your vehicle and do not
leave the fuel pump unattended
when refueling your vehicle.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the
Commercial Vehicle Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Commercial Vehicle Operations
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.com
These are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If the inquiry or concern cannot be resolved at the dealership level,
contact the Ford Commercial Vehicle
Operations Hotline. Please have the
following information available:
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•
Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states, you must directly notify
Ford in writing before pursuing remedies
under your state ’s warranty laws. Ford is
also allowed a final repair attempt in some
states.
In the United States, a warranty dispute
must be submitted to the BBB AUTO LINE
before taking action under the
Magnuson-Moss Warranty Act, or to the
extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle ’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle. California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1.
Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
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In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find diesel fuel.
If you cannot find diesel fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact a regional office or owner
relations/customer relationship office.
The use of low quality diesel fuel may
affect your emissions control system and
may cause engine damage. Ford Motor
Company/Ford of Canada is not
responsible for any damage caused by use
of improper fuel. In the United States, using
leaded fuel may also result in difficulty
importing your vehicle back into the U.S. Ford dealerships outside of the U.S. and
Canada may be unable to support the
F-650/750 due to the specialized training
and servicing requirements of these
vehicles. If your vehicle must be serviced
while you are traveling or living in Central
or South America, the Caribbean, or the
Middle East, contact the nearest Ford
dealership. If the dealership cannot help
you, write or call:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
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