2018 FORD F-650/750 service schedule

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
161
F650750 (TBC) , enUSA, Edition date: 201708, First Printing Customer Assistance

GENERAL INFORMATION
WARNINGS
Making modifications to various
parts, components and systems of
the vehicle, such as brake and
steering systems, can adversely affect the
quality, reliability and operation of your
vehicle and could result in property
damage, personal injury or death. Such
modifications must be avoided. Failure to properly perform
maintenance and servicing
procedures could result in vehicle
damage, personal injury or death. Take care when performing any
maintenance, system check or
service on your vehicle. Some of the
materials may also be hazardous if used,
serviced or handled improperly and could
result in property damage, personal injury
or death. If the owner or operator of the vehicle is a
skilled technician and intends on
performing the vehicle maintenance and
service, he is strongly urged to purchase a
service manual.
Always use care when performing vehicle
maintenance, repairs or system checks.
Improper or incomplete service could result
in your vehicle not working properly which
may result in personal injury or damage to
your vehicle or equipment. It is the
operator
’s responsibility to see that your
vehicle receives proper care and
maintenance. If you have any questions
about performing service, have the service
done by a qualified technician.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 320). If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Servicing Guidelines
WARNING
The use of inferior parts can
adversely affect the quality and
reliability of your vehicle and could
result in property damage, personal injury
or death. When servicing your vehicle:
•
Always wear safety glasses for eye
protection.
• Always set the parking brake or chock
the wheels.
• Always use support stands, not a jack,
when working under a raised vehicle.
• Always turn off the ignition unless a
procedure requires the engine to be
running.
• Always avoid contact with hot metal
parts. Allow the components to cool
before working with, or around, them.
• Always operate the engine in a
well-ventilated area.
• Do not wear loose-fitting clothing,
hanging jewelry, watches or rings.
• Do not smoke.
• Do not work on the brakes or the clutch
unless you take the proper precautions
to avoid inhaling friction material dust.
185
F650750 (TBC) , enUSA, Edition date: 201708, First Printing Maintenance

Engine lubrication for severe
service operation
The following conditions define severe
operation for which engine operation with
SAE 5W-40 API CJ-4 is recommended. Oil
and oil filter change intervals will be
determined by the Intelligent Oil Life
Monitor™ as noted previously.
•
Frequent or extended idling (over 10
minutes per hour of normal driving).
• Low-speed operation/stationary use.
• If vehicle is operated in sustained
ambient temperatures below -9°F
(-23°C) or above 100°F (38°C).
• Frequent low-speed operation,
consistent heavy traffic less than
25 mph (40 km/h)
.
• Operating in severe dust conditions.
• Operating the vehicle off road.
• Towing a trailer over
1,000 mi
(1,600 km).
• Sustained, high-speed driving at Gross
Vehicle Weight Rating (maximum
loaded weight for vehicle operation).
• Use of fuels with sulfur content other
than ultra-low sulfur diesel (ULSD).
• Use of high-sulfur diesel fuel.
CHANGING THE COALESCER
FILTER ELEMENT
(If Equipped) WARNING
Do not dispose of engine oil or oil
filters in the household refuse or the
public sewage system. Use an
authorized waste disposal facility. Do not clean or recondition the filter
element. We recommend that you demand the use
of genuine Ford and Motorcraft® parts
whenever your vehicle requires scheduled
maintenance or repair. Use the correct
specification filter element. See
Motorcraft Parts
(page 257).
Note: Operating your vehicle without a filter
element or with an unapproved filter
element may result in damage to the turbo
charger or exchanger and could lead to
engine damage that may not be covered by
the vehicle Warranty. Filter cover.
A
Filter element.
B
Filter housing.
C
1. Clean the filter cover and remove the bolts.
2. Carefully remove the filter cover.
3. Remove used filter element from the filter housing and carefully dispose of
it.
193
F650750 (TBC) , enUSA, Edition date: 201708, First Printing MaintenanceE211403
A
B
C

4.
Make sure that the sealing surfaces on
the filter housing and cover are clean
and free of debris.
5. Install the new filter element.
6. Install the filter cover.
7. Install the bolts finger-tight. 8.
Fully tighten all of the bolts to between
3–4 lb.ft (4.5–6 Nm) in the sequence
shown.
9. Record the engine mileage and update
the service log accordingly.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator. See
General Information
(page 64).
ENGINE COOLANT CHECK -
6.7L DIESEL WARNINGS
Never remove the coolant reservoir
cap when the engine is running or
hot. WARNINGS
Do not put coolant in the windshield
washer reservoir. If sprayed on the
windshield, coolant could make it
difficult to see through the windshield. To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure
relief cap. The cooling system is under
pressure. Steam and hot liquid can come
out forcefully when you loosen the cap
slightly. Do not add coolant further than the
MAX
mark.
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance
(page 320).
Note: Make sure that the coolant level is
between the
MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -30°F (-34°C) and -34°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
Adding Coolant WARNINGS
Do not add engine coolant when the
engine is hot. Failure to follow this
instruction could result in personal
injury. Never remove the coolant reservoir
cap when the engine is running or
hot.
194
F650750 (TBC) , enUSA, Edition date: 201708, First Printing MaintenanceE211404
165
4
32
7

You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no need
to pull off the road. You can continue to
drive your vehicle.
The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. After
several minutes, if the temperature
does not drop, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue. AUTOMATIC TRANSMISSION
FLUID CHECK
The transmission does not consume fluid.
However, the fluid level should be checked
if the transmission is not working properly,
for example if the transmission slips, shifts
slowly or if there are signs of fluid loss.
The transmission fluid and filter on your
vehicle must be replaced at the specified
service interval. See
Scheduled
Maintenance (page 320).
Automatic transmission fluid expands
when warmed. To check the fluid level
consistently and accurately, do the
following:
1. Drive the vehicle until it reaches normal
operating temperature. This may take
up to
20 mi (30 km).
2. Make sure that your vehicle is on level ground.
3. With the engine running, parking brake
engaged and your foot on the brake
pedal, move the gearshift lever through
all of the gear ranges. Allow sufficient
time for each gear to engage.
4. Make sure the parking brake is on. Make
sure the transmission is in park (P) or
neutral (N) and leave the engine
running.
5. Open the hood. See
Opening and
Closing the Hood (page 186).
6. Remove the dipstick and wipe it with a clean, lint-free cloth. See
Under
Hood Overview (page 189).
7. Replace the dipstick and remove it again to check the fluid level.
8. If the fluid level is correct, replace the dipstick and make sure it is fully seated.
Note: If the fluid level is between the
maximum and minimum marks, the fluid
level is acceptable. Do not add fluid.
203
F650750 (TBC) , enUSA, Edition date: 201708, First Printing Maintenance

2. Remove the clips that secure the air
filter housing cover. Push the air filter
cover forward (away from you) and up
slightly to release it.
3. Remove the air filter element from the
air filter housing. 4. Remove and install a new foam filter
if needed according to the service
interval indicated in the scheduled
maintenance information in this guide.
If you do not replace the foam filter, be
sure the existing foam filter is in place. 5. Install a new air filter element. Be sure
that the groove seal on the pleated
paper filter traps both sides of the
vertical partition of the air box.
6. Engage the clips to secure the air filter housing cover to the air filter housing.
Be careful not to crimp the filter
element edges between the air filter
housing and cover. Ensure that you
align the tabs on the edge properly into
the slots.
7. Reconnect the mass airflow sensor electrical connector to the inlet tube.
Make sure the locking tab on the
connector is in the locked position.
Air Purge Procedure
Turn the key on for 30 seconds, and then
turn off. Repeat the procedure six times.
216
F650750 (TBC) , enUSA, Edition date: 201708, First Printing MaintenanceE206906
x3 E163376 E163377

Regular fuel filter changes are an
important part of engine maintenance;
failing to keep with the scheduled
maintenance could lead to engine
performance issues and fuel injection
system damage. See Scheduled
Maintenance (page 320).
Use only recommended service parts
conforming to specifications. See
Motorcraft Parts
(page 257).
Note: Using fuel that has high levels of
impurities may require more frequent filter
replacements than the service interval
specifies.
Diesel Fuel Conditioner Module
Filter
Removal
1. Access the underside of your vehicle. 2. The diesel fuel conditioner module is
on the left-hand frame rail. 3. Drain the diesel fuel conditioner
module. Turn the drain plug
counterclockwise until it stops. Do not
use any tools to loosen the drain plug.
Drain the filter, approximately
0.5 gal
(2 L), into an appropriate container.
Do not re-use the fuel drained from the
module. 219
F650750 (TBC) , enUSA, Edition date: 201708, First Printing MaintenanceE250852 E250850 E250851

In areas where road salt is used,
disassemble the joints of each aluminum
component and inspect for salt build-up
and presence of chlorine that can cause
aluminum particles to flake off and enter
the engine combustion chambers. If
evidence of corrosion is found (usually at
the pipe connections), use a wire brush to
clean the inside of the pipes and inside the
rubber hoses.
If pitting is evident at the joint ends of the
intake pipes, use Motorcraft Silicone
Gasket and Sealant TA-30 to seal the
joints. Make sure no excess material, which
can pull into the engine, is on the inside of
the pipes. If the service condition of the
pipes, hoses or clamps is questionable,
replace the defective part(s).
Make sure to clean all dust and debris out
of the pipes and couplings with a clean,
damp rag before reassembly.
Chassis-mounted Charge Air
Cooler
Visually inspect the core assembly for
debris and clogging of external fins with
the engine off.
Before engine operation, remove any debris
blocking the core.
•
Turbocharger-to-charge air cooler.
• Charge air cooler-to-intake manifold
pipe.
• Mounting bracket.
• Chassis-mounted charge air cooler
core.
Inspect air intake piping:
• Check for accumulation of salt
deposits (where applicable). If present,
disassemble and clean the complete
air intake piping system. If pitting is
evident on the intake piping, use
Motorcraft Silicone Gasket and Sealant
TA-30 to seal joints against leakage.
• Check for loose hoses and clamps. •
Check for ruptured or collapsed hoses.
• Check air cleaner housing for cracks.
EXHAUST SYSTEM
INSPECTION
Note: If your vehicle is equipped with a
catalytic converter or muffler, do not blend
waste oil with diesel fuel. Operate only on
ultra-low sulfur (less than 15 parts per
million sulfur) diesel fuel with a cetane
value of 45 or higher.
If your diesel engine is equipped with a
catalytic converter, it is important to review
the maintenance schedule to make sure
proper functioning of the catalytic
converter. Also, take precautions not to
damage the catalytic converter when
servicing your engine or storing your
vehicle.
222
F650750 (TBC) , enUSA, Edition date: 201708, First Printing Maintenance