2018 FORD F-550 service schedule

You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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Engine oil fill. See Engine Oil
Check (page 333).
E.
Brake fluid reservoir.
See Brake
Fluid Check (page 349).
F.
Engine cooling system coolant
reservoir (primary
high-temperature cooling
system).
See Engine Coolant
Check (page 342).
G.
Battery.
See Changing the 12V
Battery (page 353).
H.
Windshield washer fluid
reservoir.
See Washer Fluid
Check (page 350).
I.
Power steering fluid reservoir.
See
Power Steering Fluid
Check (page 350).
J.
Secondary cooling system
coolant reservoir.
See Engine
Coolant Check (page 342).
K. Battery.
See Changing the 12V
Battery (page 353).
L.
Air filter assembly.
See
Changing the Engine Air Filter
(page
363).
M.
Scheduled Maintenance
The recommended scheduled
maintenance services are required because
they are considered essential to the life
and performance of your vehicle. See
Normal Scheduled Maintenance (page
584
).
Use only recommended fuel, lubricants,
fluids and service parts conforming to Ford
specifications. Motorcraft® parts are
designed and built for best performance
in your vehicle. See
Capacities and
Specifications (page 432).
UNDER HOOD OVERVIEW - 6.8L
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4. Refill the engine with new oil. See
Capacities and Specifications (page
432).
5. For diesel engines, you need to reset the Intelligent Oil Life Monitor™. See
Information Displays
(page 113).
Engine lubrication for severe
service operation
The following conditions define severe
operation for which engine operation with
SAE 5W-40 API CJ-4 is recommended. Oil
and oil filter change intervals will be
determined by the Intelligent Oil Life
Monitor™ as noted previously.
• Frequent or extended idling (over 10
minutes per hour of normal driving).
• Low-speed operation/stationary use.
• If vehicle is operated in sustained
ambient temperatures below
-9°F
(-23°C) or above 100°F (38°C).
• Frequent low-speed operation,
consistent heavy traffic less than
25 mph (40 km/h)
.
• Operating in severe dust conditions.
• Operating the vehicle off road.
• Towing a trailer over
1,000 mi
(1,600 km).
• Sustained, high-speed driving at Gross
Vehicle Weight Rating (maximum
loaded weight for vehicle operation).
• Use of fuels with sulfur content other
than ultra-low sulfur diesel (ULSD).
• Use of high-sulfur diesel fuel. CHANGING THE CRANKCASE
VENT FILTER ELEMENT
(If
Equipped) WARNING
Do not dispose of engine oil or oil
filters in the household refuse or the
public sewage system. Use an
authorized waste disposal facility. Do not clean or recondition the filter
element.
We recommend that you demand the use
of genuine Ford and Motorcraft® parts
whenever your vehicle requires scheduled
maintenance or repair. Use the correct
specification filter element. See
Capacities and Specifications
(page
432).
Note: Operating your vehicle without a filter
element or with an unapproved filter
element may result in damage to the turbo
charger or exchanger and could lead to
engine damage that may not be covered by
the vehicle Warranty.
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Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. The
information display may display a message
to change coolant at this time. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 420).
Engine-driven Cooling Fan (Fan
Clutch)
Your vehicle may have an engine driven
cooling fan drive (also called a fan clutch).
This fan drive changes the fan speed to
match the vehicle ’s changing cooling air
flow requirements. Fan speed, fan noise
level and fuel consumption all will increase
based on the driving conditions that
include trailer towing, hill climbing, heavy
loads, high speed and high ambient
temperature, individually or in combination.
The fan drive is designed to provide the
minimum fan speed (and resulting
minimum fan noise and fuel consumption)
required to meet the ever changing vehicle
cooling air flow requirements. You will hear
the amount of fan noise increasing and
decreasing as the engine power
requirements and vehicle driving conditions
change as you drive. This is to be expected
as being normal to the operation of your
vehicle. High levels of fan noise might also
be heard when your engine is first started,
and should normally decrease after driving
for a short time.
AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check and
change the transmission fluid and filter at
the correct service interval. See
Scheduled Maintenance
(page 581). Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
Checking Automatic Transmission
Fluid
For scheduled intervals of the fluid checks
and changes, See
Scheduled
Maintenance (page 581). Your
transmission does not consume fluid.
However, the fluid level should be checked
if the transmission is not working properly,
i.e., if the transmission slips or shifts slowly
or if you notice some sign of fluid leakage.
Automatic transmission fluid expands
when warmed. To obtain an accurate fluid
check, drive the vehicle until it is at normal
operating temperature (approximately
19 mi (30 km)
). Verify that the
transmission fluid temperature gauge,
located on the instrument cluster, is within
normal range.
1. Drive the vehicle
19 mi (30 km)until it
reaches normal operating temperature.
2. Park the vehicle on a level surface and
engage the parking brake.
3. With the engine running, parking brake
engaged and your foot on the brake
pedal, move the gearshift lever through
all of the gear ranges. Allow sufficient
time for each gear to engage.
4. Latch the gearshift lever in P and leave
the engine running.
5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If
necessary, refer to the Under Hood
Overview in this chapter for the
location of the dipstick.
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CHANGING THE ENGINE AIR
FILTER - 6.2L/6.8L
WARNING
To reduce the risk of vehicle damage
and personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. Use the correct specification air filter
element. See Motorcraft Parts (page
422).
Note: Failure to use the correct air filter
element may result in severe engine
damage. Resulting component damage
may not be covered by the vehicle Warranty.
Change the air filter element at the correct
service interval. See
Scheduled
Maintenance (page 581). 1. Disconnect the mass air flow sensor
electrical connector. (6.8L only)
2. Remove the air intake tube securing clamp.
3. Pull the air intake tube away from the air filter housing.
4. Remove the clips that secure the air filter housing cover. Remove the air
filter housing cover.
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2
4
3

5.
Remove the air filter element from the
air filter housing.
6. Install in the reverse order.
CHANGING THE ENGINE AIR
FILTER - 6.7L DIESEL WARNING
To reduce the risk of vehicle damage
and personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. Use the correct specification air filter
element. See Motorcraft Parts (page
422).
Note: Failure to use the correct air filter
element may result in severe engine
damage. Resulting component damage
may not be covered by the vehicle Warranty.
Change the air filter element at the correct
service interval. See
Scheduled
Maintenance (page 581). 1. Disconnect the mass air flow sensor
electrical connector.
2. Remove the air intake tube securing clamp.
3. Pull the air intake tube away from the air filter housing.
4. Remove the clips that secure the air filter housing cover. Remove the air
filter housing cover.
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Operating your vehicle in heavy snowfall
or extreme rain conditions may allow
excessive amounts of snow or water into
the air intake system. This could restrict air
flow and cause the engine to lose power
or shut down.
After installing a new air filter element, you
must reset the gauge by pressing the reset
button.
After operating your vehicle during heavy
snowfall or extreme rain, do the following:
•
Snow: At the earliest opportunity, open
the hood and clear any snow and ice
from the air filter housing inlet and
reset the air filter restriction gauge.
• Extreme rain: The air filter element
dries out after approximately 15– 30
minutes of driving at highway speeds.
At the earliest opportunity, open the
hood and reset the air filter restriction
gauge.
Note: Do not remove the foam filter.
CHANGING THE ENGINE-
MOUNTED AND DIESEL FUEL
CONDITIONER MODULE FUEL
FILTERS - 6.7L DIESEL WARNING
Do not dispose of fuel in the
household refuse or the public
sewage system. Use an authorized
waste disposal facility. Your vehicle has two fuel filters. The first
filter mounts on top of the engine on the
left-hand side. The second filter is inside
the diesel fuel conditioner module. The
module is attached to the fuel tank in
different locations depending on the
configuration of your truck. See table
below for configurations.
Note:
The module is at the front of the fuel
tank or at the front of the aft-axle fuel tank
on some models.
Regular fuel filter changes are an
important part of engine maintenance;
failing to keep with the scheduled
maintenance could lead to engine
performance issues and fuel injection
system damage. See Scheduled
Maintenance (page 581).
Use only recommended service parts
conforming to specifications. See
Motorcraft Parts
(page 422).
Note: Using fuel that has high levels of
impurities may require more frequent filter
replacements than the service interval
specifies.
Diesel Fuel Conditioner Module
Filter
Filter Location
Use the tables below to find the location
of your filter.
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2. Lay the tire on the ground with the
valve stem facing up.
3. Slide the wheel partially under the vehicle and install the retainer through
the wheel center. Pull on the cable to
align the components at the end of the
cable.
4. Turn the jack handle clockwise until the tire is raised to its stowed position
underneath the vehicle. The effort to
turn the jack handle increases
significantly and the spare tire carrier
ratchets or slips when the tire is raised
to the maximum tightness. Tighten to
the best of your ability, to the point
where the ratchet/slip occurs, if
possible. The spare tire carrier does not
allow you to overtighten. If the spare
tire carrier ratchets or slips with little
effort, take the vehicle to your
authorized dealer for assistance at your
earliest convenience. 5. Check that the tire lies flat against the
frame and is properly tightened. Try to
push or pull, then turn the tire to be
sure it does not move. Loosen and
retighten, if necessary. Failure to
properly stow the spare tire may result
in failure of the winch cable and loss
of the tire.
6. Repeat this tightness check procedure
when servicing the spare tire pressure,
every six months, per scheduled
maintenance information, or at any
time that the spare tire is disturbed
through service of other components.
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications WARNING
When a wheel is installed, always remove any corrosion, dirt or foreign materials
present on the mounting surfaces of the wheel or the surface of the wheel hub,
brake drum or brake disc that contacts the wheel. Make sure that any fasteners
that attach the rotor to the hub are secured so they do not interfere with the mounting
surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the
wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off
while the vehicle is in motion, resulting in loss of control. 418
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