ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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T type tires have some additional
information beyond those of P
type tires. These differences are
described below:
A.
T: Indicates a type of tire,
designated by the Tire and Rim
Association, that is intended for
temporary service on cars, sport
utility vehicles, minivans and light
trucks.
B. 145:
Indicates the nominal
width of the tire in millimeters
from sidewall edge to sidewall
edge. In general, the larger the
number, the wider the tire. C.
80:
Indicates the aspect ratio
which gives the tire's ratio of
height to width. Numbers of 70 or
lower indicate a short sidewall.
D. D:
Indicates a diagonal type tire.
R:
Indicates a radial type tire.
E. 16:
Indicates the wheel or rim
diameter in inches. If you change
your wheel size, you will have to
purchase new tires to match the
new wheel diameter.
Location of the Tire Label
You will find a Tire Label
containing tire inflation pressure
by tire size and other important
information located on the B-Pillar
or the edge of the driver's door.
Inflating Your Tires
Safe operation of your vehicle
requires that your tires are
properly inflated. Remember that
a tire can lose up to half of its air
pressure without appearing flat.
Every day before you drive, check
your tires. If one looks lower than
the others, use a tire gauge to
check pressure of all tires and
adjust if required.
At least once a month and before
long trips, inspect each tire and
check the tire pressure with a tire
gauge (including spare, if
equipped). Inflate all tires to the
inflation pressure recommended
by Ford Motor Company.
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The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
•
Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• Four-wheel drive capability. When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
•
Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Location of the Spare Tire and
Tools
If your vehicle is equipped with a spare tire,
jack and associated tools, see the
following table for their locations: Location
Tool
Under the vehicle, just forward of the rearbumper.
Spare tire - pick-up trucks only
Fastened to the floor pan behind the rear-most seat on the passenger side.
Jack
Regular Cab: Fastened to floor behind thedriver seat.
Jack handle, lug wrench, lug wrench exten-
sion - only available on dual rear wheel
vehicles and wheel chock - only available
on single rear wheel vehicles equipped with a diesel engine. Super Cab and Crew Cab: Fastened to the
floor under the rear seat on the driver's side.
Removing the Spare Tire (With
Spare Tire Carrier Only)
The following tools are required to remove
the spare tire: 409
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WARNINGS
To help prevent your vehicle from
moving when changing a wheel, shift
the transmission into park (P), set
the parking brake and use an appropriate
block or wheel chock to secure the wheel
diagonally opposite to the wheel being
changed. For example, when changing the
front left wheel, place an appropriate block
or wheel chock on the right rear wheel. Do not get under a vehicle that is only
supported by a vehicle jack.
Do not attempt to change a tire on
the side of the vehicle close to
moving traffic. Pull far enough off the
road to avoid the danger of being hit when
operating the jack or changing the wheel. Always use the jack provided as
original equipment with your vehicle.
If using a jack other than the one
provided, make sure the jack capacity is
adequate for the vehicle weight, including
any vehicle cargo or modifications. If you
are unsure if the jack capacity is adequate,
contact the authorized dealer. Only use the spare wheel carrier to
stow the wheel provided with your
vehicle. Other wheel sizes could
cause the spare wheel carrier to fail if it
does not fit securely or is too heavy. Note:
Do not use impact tools or power
tools operating at over 200 RPM on the
spare wheel carrier winch, which may cause
it to malfunction and prevent a secure fit.
Override the winch at least three times
(there is an audible click each time) to make
sure the wheel and tire fit securely.
Note: Passengers should not remain in the
vehicle when the vehicle is being jacked.
Park on a level surface, set the parking
brake and activate the hazard flashers. 1.
Turn the engine off and block the wheel
that is diagonally opposite of the flat
tire using the wheel chock.
Note: Lock the manual hub on the wheel
if the vehicle is a 4x4.
2. Remove the jack, jack handle, lug wrench and spare tire from the
stowage locations.
3. Use the tip of the lug wrench to remove
any wheel trim.
4. Loosen each wheel lug nut ½ turn counterclockwise, but do not remove
them until the wheel is raised off the
ground.
Note: For vehicles with dual rear wheels,
insert the lug wrench extension into the lug
wrench to reach the lug nuts.
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Rear
Note:
Jack at the specified locations to
avoid damage to the vehicle.
Jacking the Vehicle 1. Turn the jack handle clockwise until
the wheel is completely off the ground
and high enough to install the spare
tire.
2. Remove the lug nuts with the lug wrench.
3. Replace the flat tire with the spare tire,
making sure the valve stem is facing
outward for all front wheels and single
rear wheel vehicles. If you are replacing
an inboard rear tire on dual rear wheel
vehicles, the valve stem must be facing
outward. If you are replacing the
outboard wheel, the valve stem must
be facing inward. Reinstall the lug nuts
until the wheel is snug against the hub.
Do not fully tighten the lug nuts until
the wheel has been lowered.
4. Lower the wheel by turning the jack handle counterclockwise.
5. Remove the jack and fully tighten the lug nuts in the order shown. See
Technical Specifications (page 418).
6. Stow the flat tire. See Stowing the flat or spare tire if the vehicle is equipped
with a spare tire carrier. 7. Stow the jack, jack handle and lug
wrench. Make sure the jack is securely
fastened so it does not rattle when
driving.
8. Unblock the wheels. 8-lug nut torque sequence
10-lug nut torque sequence
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2
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4
5
6
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Understanding the Shift Positions of Your
Automatic Transmission........................... 208
Understanding your SelectShift Automatic ™ transmission......................... 210
Automatic Transmission Fluid Check............................................................346
Checking Automatic Transmission Fluid................................................................... 346
Autowipers........................................................87
Auxiliary Power Points................................170 110 Volt - 400 Watt Capacity AC Power
Outlet................................................................. 170
12 Volt DC Power Point..................................... 170
Locations............................................................... 170
Auxiliary Switches........................................575 Upfitter Interface Module............................... 578
B
Battery See: Changing the 12V Battery..................... 353
Bed Extender....................................................74
Grocery mode........................................................ 75
Tailgate mode........................................................ 74
Bed Ramps
....................................................268
Installing the Ramp Holder............................ 270
Stowing the Bed Ramp................................... 270
Using the Bed Ramp........................................ 269
Blind Spot Information System
..............252
Blind Spot Information System with Trailer
Tow..................................................................... 254
Switching the System Off and On..............256
System Errors...................................................... 256
Using the System............................................... 253
BLIS See: Blind Spot Information System..........252
Bonnet Lock See: Opening and Closing the Hood..........328
Booster Seats
..................................................32
Types of Booster Seats...................................... 32
Brake Fluid Check........................................349
Brakes...............................................................225 General Information.......................................... 225
Breaking-In
....................................................298
Bulb Specification Chart..........................360 C
Cabin Air Filter................................................152
California Proposition 65
.............................12
Capacities and Specifications - 6.2L.................................................................427
Alternative Engine Oil for Extremely Cold Climates............................................................ 431
Specifications..................................................... 428
Capacities and Specifications - 6.7L Diesel.............................................................432
Engine Oil Specifications............................... 438
Specifications..................................................... 434
Capacities and Specifications - 6.8L................................................................439
Alternative Engine Oil for Extremely Cold Climates........................................................... 443
Specifications..................................................... 440
Capacities and Specifications...............420
Cargo Lamps....................................................97
Car Wash See: Cleaning the Exterior.............................. 370
Catalytic Converter
......................................196
On-Board Diagnostics (OBD-II).................... 197
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 197
Center Console
...............................................172
Changing a Bulb...........................................357 Cargo Lamp and Central High Mounted
Brake Lamp Bulbs........................................ 359
Fog Lamp Bulbs................................................. 358
Front Park and Direction Indicator Lamp Bulbs.................................................................. 357
Headlamp Bulbs................................................. 357
License Plate Lamp Bulb............................... 360
Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp
Bulbs................................................................. 358
Changing a Fuse..........................................326 Fuses...................................................................... 326
Changing a Road Wheel..........................408 Dissimilar Spare Wheel and Tire Assembly
Information.................................................... 408
Location of the Spare Tire and Tools................................................................. 409
Removing the Spare Tire (With Spare Tire Carrier Only)................................................... 409
Tire Change Procedure.................................... 410
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