UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Customer Assistance
Protected Components
Fuse Rating
Fuse or Relay
Number
Powertrain control module.
20A 1
1
Emissions - malfunction indicator lamp.
20A 1
2
Cooling fan.
20A 1
3
A/C compressor.
Engine brake.
Noise suppression cap.
20A 1
4
Mass air flow sensor.
Emissions.
Glow plugs.
Urea.
Compressed natural gas fuel control
module.
15A 1
5
Fuel sensor.
Not used.
—
6
Not used.
—
7
Not used.
—
8
Not used.
—
9
Heated exterior mirrors.
15A 1
10
Compressed natural gas relay.
—
11
Heated rear window.
40A 2
12
Not used.
—
13
Powertrain control module relay.
—
14
Horn.
20A 1
15
A/C clutch relay power.
10A 1
16
Rear heated window and heated mirrors
relay.
—
17
Trailer park lamp relay.
—
18
Not used.
—
19
318
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Fuses
Protected Components
Fuse Rating
Fuse or Relay
Number
Horn relay.
—
39
Supplemental air heater bank #2 relay.
—
40
Glow plugs.
25A 2
41
Trailer tow lighting module (if equipped).
40A 2
42
Front blower motor.
40A 2
43
Voltage quality.
50A 3
44
Body control module power.
Active front steering.
60A 3
45
Supplemental air heater bank #2.
50A 3
46
Cooling fan.
50A 3
47
Supplemental air heater bank #3.
Body control module run power 1 bus.
50A 3
48
Inverter.
60A 3
49
Body control module run power 2 bus.
50A 3
50
Body control module B+ feed.
60A 3
51
Anti-lock brake system pump.
60A 3
52
Supplemental air heater bank #1.
50A 3
53
Trailer brake control module.
30A 3
54
Climate controlled seat module.
30A 3
55
Auxiliary lighting module.
40A 3
56
Power running boards.
30A 2
57
Compressed natural gas fuel control
module relay.
30A 2
58
320
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Fuses
Protected Components
Fuse Rating
Fuse or Relay
Number
Anti-lock brake system valve.
30A 2
59
Not used.
—
60
Driver power seat.
30A 2
61
Auxiliary power point #1 (instrument
panel).
20A 2
62
Starter motor.
30A 2
63
Auxiliary power point #2.
20A 2
64
Trailer tow lighting module (if equipped).
30A 2
65
Auxiliary power point #3 (center console).
20A 2
66
Passenger power seat.
30A 2
67
Auxiliary power point #4 (USB charger, rear
center console).
20A 2
68
4x4 module.
25A 2
69
Auxiliary power point #5 (rear center
console).
20A 2
70
Not used.
—
71
Trailer tow left hand/right hand stop/turn
(if equipped, not present with trailer brake
controller).
30A
2
72
Not used.
—
73
Not used.
—
74
Fuel pump.
30A 2
75
Not used.
—
76
Wiper motor.
30A 2
77
Not used.
—
78
321
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift to park
(P).
2. Switch off the engine.
3. Block the wheels. Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1.
Set the parking brake and shift to park
(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
1. Inside the vehicle, pull the hood release
handle located under the left hand side
of the instrument panel. 2. Go to the front of your vehicle and
locate the secondary release lever
under the front of the hood near the
center of your vehicle.
328
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing MaintenanceE166491
Engine oil fill. See Engine Oil
Check (page 333).
E.
Brake fluid reservoir.
See Brake
Fluid Check (page 349).
F.
Engine cooling system coolant
reservoir (primary
high-temperature cooling
system).
See Engine Coolant
Check (page 342).
G.
Battery.
See Changing the 12V
Battery (page 353).
H.
Windshield washer fluid
reservoir.
See Washer Fluid
Check (page 350).
I.
Power steering fluid reservoir.
See
Power Steering Fluid
Check (page 350).
J.
Secondary cooling system
coolant reservoir.
See Engine
Coolant Check (page 342).
K. Battery.
See Changing the 12V
Battery (page 353).
L.
Air filter assembly.
See
Changing the Engine Air Filter
(page
363).
M.
Scheduled Maintenance
The recommended scheduled
maintenance services are required because
they are considered essential to the life
and performance of your vehicle. See
Normal Scheduled Maintenance (page
584
).
Use only recommended fuel, lubricants,
fluids and service parts conforming to Ford
specifications. Motorcraft® parts are
designed and built for best performance
in your vehicle. See
Capacities and
Specifications (page 432).
UNDER HOOD OVERVIEW - 6.8L
331
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Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. For 6.2L V8 See Under Hood Overview
(page 329). For 6.8L Triton See Under
Hood Overview
(page 331).
3. Add engine oil that meets Ford specifications. See
Capacities and
Specifications (page 420).
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance. Note:
Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
ENGINE OIL CHECK - 6.7L
DIESEL
To check the engine oil level consistently
and accurately, do the following:
1. Make sure the parking brake is on. Make
sure the transmission is in park (P) or
neutral (N).
2. Run engine until it reaches normal operating temperature.
3. Make sure that your vehicle is on level ground.
4. Switch the engine off and wait 15 minutes for the oil to drain into the oil
pan. Checking the engine oil level too
soon after you switch the engine off
may result in an inaccurate reading.
5. Open the hood. See
Opening and
Closing the Hood (page 328).
6. Remove the dipstick and wipe it with a clean, lint-free cloth. See
Under
Hood Overview (page 330).
7. Replace the dipstick and remove it again to check the oil level. See
Engine Oil Dipstick
(page 333).
8. Make sure that the oil level is between
the maximum and minimum marks. If
the oil level is at the minimum mark,
add oil immediately. See
Capacities
and Specifications (page 432).
9. If the oil level is correct, replace the dipstick and make sure it is fully seated.
Note: Do not remove the dipstick when the
engine is running.
334
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4. Refill the engine with new oil. See
Capacities and Specifications (page
432).
5. For diesel engines, you need to reset the Intelligent Oil Life Monitor™. See
Information Displays
(page 113).
Engine lubrication for severe
service operation
The following conditions define severe
operation for which engine operation with
SAE 5W-40 API CJ-4 is recommended. Oil
and oil filter change intervals will be
determined by the Intelligent Oil Life
Monitor™ as noted previously.
• Frequent or extended idling (over 10
minutes per hour of normal driving).
• Low-speed operation/stationary use.
• If vehicle is operated in sustained
ambient temperatures below
-9°F
(-23°C) or above 100°F (38°C).
• Frequent low-speed operation,
consistent heavy traffic less than
25 mph (40 km/h)
.
• Operating in severe dust conditions.
• Operating the vehicle off road.
• Towing a trailer over
1,000 mi
(1,600 km).
• Sustained, high-speed driving at Gross
Vehicle Weight Rating (maximum
loaded weight for vehicle operation).
• Use of fuels with sulfur content other
than ultra-low sulfur diesel (ULSD).
• Use of high-sulfur diesel fuel. CHANGING THE CRANKCASE
VENT FILTER ELEMENT
(If
Equipped) WARNING
Do not dispose of engine oil or oil
filters in the household refuse or the
public sewage system. Use an
authorized waste disposal facility. Do not clean or recondition the filter
element.
We recommend that you demand the use
of genuine Ford and Motorcraft® parts
whenever your vehicle requires scheduled
maintenance or repair. Use the correct
specification filter element. See
Capacities and Specifications
(page
432).
Note: Operating your vehicle without a filter
element or with an unapproved filter
element may result in damage to the turbo
charger or exchanger and could lead to
engine damage that may not be covered by
the vehicle Warranty.
336
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