Sound Settings
Adjusts the amount the audio system volume increases with speed,
or turns the feature off.
Speed
Compensated
Vol.
Optimizes the sound based on the location of the listeners.
Occupancy Mode
Stereo
Sound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only. Action and Description
Menu Item
For some USB devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
Faster
Normal
Slower
For some USB devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
Faster
Normal
Slower
Cover art displays from your device ’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media Player
Cover Art Priority
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata information
such as genre, artist, album.
Gracenote®
Management
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USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Try switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
The device is in a bad
state.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
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USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Convert the file to a supported format. See
Entertainment (page 517).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
546).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Connect a compatible device or media
player.
The device or media
player is incompatible.
SYNC 3 does
not display the
song informa-
tion, repeat, or
shuffle buttons. Wi-Fi Issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connec-
tion.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don ’t use
the default name unless it contains a
unique identifier, such as part of the MAC
address.
Multiple Access points
within range with the
same SSID.
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(If Equipped)
Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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(If Equipped)
General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
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Regeneration.......................................................
202
Digital Radio..................................................454 HD Radio Reception and Station
Troubleshooting............................................ 455
Direction Indicators.......................................93
Doors and Locks.............................................67
Draining the Fuel Filter Water Trap - 6.7L Diesel..............................................................351
Draining the Diesel Fuel Conditioner Module............................................................... 351
Filter Location...................................................... 351
Driver and Passenger Airbags....................47 Children and Airbags........................................... 52
Passenger Airbag On and Off Switch ..........47
Proper Driver and Front Passenger Seating Adjustment......................................................... 51
Driving Aids....................................................250
Driving Hints
..................................................298
Driving Through Water..............................299
DRL See: Daytime Running Lamps.......................... 91
E
Economical Driving
.....................................298
Electromagnetic Compatibility.............609
Electronic Locking Differential................223 Activating the Electronic Locking
Differential....................................................... 223
Emission Law
.................................................195
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........196
Tampering With a Noise Control System............................................................... 195
End User License Agreement...................611 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................... 611
Engine Block Heater....................................183 Using the Engine Block Heater...................... 184
Engine Coolant Check - 6.2L/6.8L........338 Adding Coolant.................................................. 338
Engine Coolant Temperature Management................................................... 341
Fail-Safe Cooling............................................... 340
Recycled Coolant............................................... 339
Severe Climates................................................. 340Engine Coolant Check - 6.7L
Diesel.............................................................342
Adding Coolant................................................... 342
Checking Coolant Corrosion Inhibitor Additive Strength ......................................... 345
Coolant Change................................................. 346
Engine and Secondary Cooling System Refill Procedure............................................. 344
Engine-driven Cooling Fan (Fan Clutch).............................................................. 346
Recycled Coolant.............................................. 344
Severe Climates................................................. 344
Engine Emission Control............................195
Engine Idle Shutdown.................................183
Engine Immobilizer See: Passive Anti-Theft System..................... 76
Engine Oil Check - 6.2L/6.8L..................333 Adding Engine Oil...............................................333
Engine Oil Check - 6.7L Diesel................334 Adding Engine Oil.............................................. 335
Engine lubrication for severe service operation ......................................................... 335
Engine Oil Dipstick - 6.2L/6.8L...............333
Engine Oil Dipstick - 6.7L Diesel.............333
Engine Specifications - 6.2L...................420 Drivebelt Routing............................................... 420
Engine Specifications - 6.7L Diesel............................................................420
........................................................................\
.......... 420
Drivebelt Routing................................................ 421
Engine Specifications - 6.8L.....................421
Drivebelt Routing............................................... 422
Entertainment................................................517 AM/FM Radio....................................................... 518
Apps....................................................................... 526
Bluetooth Stereo or USB................................ 525
CD (If equipped)................................................ 524
HD Radio ™ Information (If
Available).......................................................... 521
SiriusXM® Satellite Radio (If Activated)......................................................... 519
Sources................................................................... 518
Supported Media Players, Formats and Metadata Information................................ 526
USB Ports............................................................. 526
Environment.....................................................16
Essential Towing Checks..........................286 Before Towing a Trailer.................................... 293
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Diesel Exhaust Fluid Guidelines and
Information...................................................... 201
Diesel Exhaust Fluid Level.............................. 198
Diesel Exhaust Fluid Warning Messages and Vehicle Operations............................. 200
Filling the Diesel Exhaust Fluid Tank..........198
Settings...........................................................546 911 Assist................................................................ 551
Ambient Lighting............................................... 558
Bluetooth............................................................. 548
Clock...................................................................... 548
Display................................................................... 559
General.................................................................. 556
Media Player........................................................ 547
Mobile Apps......................................................... 554
Navigation............................................................ 552
Phone.................................................................... 548
Radio....................................................................... 551
Sound.................................................................... 546
Valet Mode.......................................................... 560
Vehicle................................................................... 558
Voice Control....................................................... 559
Wi-Fi & Hotspot................................................. 556
Side Airbags.....................................................52
Sitting in the Correct Position..................154
Sliding Windows
...........................................102
Power Sliding Back Window.......................... 102
Snow Chains See: Using Snow Chains................................ 400
Snowplowing................................................300 Engine temperature while plowing..............301
Installing the Snowplow................................ 300
Operating the Vehicle with the Snowplow Attached........................................................... 301
Snowplowing with your Airbag Equipped Vehicle............................................................... 301
Transmission operation while plowing............................................................. 302
Spare Wheel See: Changing a Road Wheel....................... 408
Special Notices
................................................13
New Vehicle Limited Warranty......................... 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 13
Using a Slide-In Camper.................................... 14
Using your Vehicle as an Ambulance............14 Using your Vehicle as a Stationary Power
Source................................................................... 14
Using your Vehicle With a Snowplow............14
Special Operating Conditions Scheduled Maintenance..............................................589
Diesel Engine....................................................... 592
Exceptions............................................................ 597
Gasoline Engine................................................. 589
Speed Control See: Cruise Control............................................ 243
Spot Lamps......................................................93 Cargo and Trailer Hookup Lamps.................. 94
Stability Control
...........................................230
Principle of Operation...................................... 230
Starter Switch See: Ignition Switch............................................ 175
Starting a Diesel Engine - 6.7L Diesel..............................................................178
........................................................................\
........... 178
Automatic Engine Shutdown........................ 180
Cold Weather Operation................................. 180
Cold Weather Starting..................................... 180
Diesel Engine Fast Start Glow Plug System............................................................... 179
Vehicles with an Ignition Key.......................... 179
Vehicles with Keyless Start............................. 179
Starting a Gasoline Engine - 6.2L/ 6.8L.................................................................176
Automatic Engine Shutdown.......................... 177
Cold Weather Starting (Flexible Fuel Vehicles Only)................................................. 178
Failure to Start...................................................... 177
Guarding Against Exhaust Fumes................178
Important Ventilating Information...............178
Stopping the Engine When Your Vehicle is Moving................................................................ 177
Stopping the Engine When Your Vehicle is Stationary.......................................................... 177
Vehicles with an Ignition Key.......................... 176
Vehicles with Keyless Start.............................. 177
Starting and Stopping the Engine..........175 General Information........................................... 175
Steering...........................................................259 Adaptive Steering............................................. 260
Power Steering................................................... 259
Steering Wheel...............................................82
Storage Compartments
..............................172
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Using Adaptive Cruise Control...............244
Automatic Cancellation................................... 247
Blocked Sensor.................................................. 248
Canceling the Set Speed................................. 247
Changing the Set Speed................................. 247
Detection Issues................................................. 247
Following a Vehicle........................................... 245
Hilly Condition and Trailer Tow Usage................................................................. 247
Overriding the Set Speed............................... 246
Resuming the Set Speed................................. 247
Setting the Adaptive Cruise Speed.............245
Setting the Gap Distance............................... 246
Switching Adaptive Cruise Control Off....................................................................... 247
Switching Adaptive Cruise Control On....................................................................... 244
Switching to Normal Cruise Control...........249
System Not Available...................................... 248
Using Cruise Control...................................243 Switching Cruise Control Off......................... 243
Switching Cruise Control On......................... 243
Using Four-Wheel Drive.............................214 4WD Indicator Lights......................................... 215
Driving Off-Road With Truck and Utility Vehicles............................................................. 218
Electronic Shift-On-the-Fly (ESOF) 4WD system................................................................ 214
How Your Vehicle Differs From Other Vehicles............................................................. 218
Manual Shift On Stop (MSOS) 4WD system................................................................ 214
Using a Manual Shift On Stop (MSOS) 4WD system.................................................... 215
Using the Electronic Shift on the Fly 4WD system................................................................ 217
Using Hill Descent Control.......................233
Hill descent modes........................................... 233
Using MyKey With Remote Start Systems..........................................................65
Using Power Running Boards
...................80
Automatic Power Deploy.................................. 80
Automatic Power Stow..................................... 80
Bounce-back.......................................................... 81
Enabling and Disabling....................................... 81
Manual Power Deploy........................................ 80
Using Snow Chains....................................400 Using Stability Control................................231
AdvanceTrac® with Roll Stability Control ™
(RSC®).............................................................. 231
Using SYNC™ With Your Media Player.............................................................481
Accessing Your USB Song Library...............485
Bluetooth Devices and System Settings............................................................ 487
Connecting Your Digital Media Player to the USB Port........................................................... 481
Media Menu Features...................................... 484
Media Voice Commands................................ 482
USB 2...................................................................... 487
Voice Commands for Audio Sources.........488
Using SYNC™ With Your Phone...........464 Accessing Features through the Phone
Menu................................................................. 469
Accessing Your Phone Settings.................... 472
Bluetooth Devices.............................................. 473
Making Calls........................................................ 468
Pairing a Phone for the First Time..............465
Pairing Subsequent Phones......................... 466
Phone Options during an Active Call........468
Phone Voice Commands............................... 466
Receiving Calls................................................... 468
System Settings................................................. 474
Text Messaging................................................... 470
Using Traction Control
...............................229
Switching the System Off.............................. 229
System Indicator Lights and Messages......................................................... 229
Using Voice Recognition...........................462 Audio Voice Commands................................... 511
Climate Voice Commands.............................. 512
Initiating a Voice Session................................ 462
Mobile App Voice Commands....................... 515
Navigation Voice Commands........................ 514
Phone Voice Commands................................. 512
SiriusXM Traffic and Travel Link Voice Commands...................................................... 515
System Interaction and Feedback..............463
Voice Settings Commands............................. 516
Utilizing the Mediation/Arbitration Program (Canada Only)
..........................313
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