2018 FORD F-250 ignition

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
You did not connect an
Applink Compatible
phone to SYNC 3.
AppLink Mobile
Applications:
When I select
"Find Mobile
Apps," SYNC 3
does not find
any applica-
tions.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
AppLink-enabled apps
are not installed and
running on your mobile
device.
My phone is
connected, but I
still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do not
properly close and re-
open their connection to
SYNC 3, over ignition
cycles, for example.
My phone is
connected, my
app(s) are
running, but I
still cannot find
any apps.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
567
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing SYNC™ 3 (If Equipped)

Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
571
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing SYNC™ 3 (If Equipped)

•
An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle. The auxiliary switch option package
provides six switches mounted in the
overhead console. These switches operate
when the vehicle is running or from battery
power, depending on the switchable fuse
AUXF4's location in the upfitter relay box.
We recommend, however, that the engine
remain running to maintain battery charge
when using the auxiliary switches for
extended periods of time or higher current
draws.
Note:
When your vehicle has a diesel
engine, use the auxiliary switches only when
the engine is running. The glow plugs also
drain battery power when the ignition key is
in the on position. Using the auxiliary
switches, even for limited amounts of time,
can cause your battery to drain quickly and
prevent your vehicle from restarting. When switched on, the auxiliary switches
provide electrical battery power for a
variety of personal or commercial uses.
Switches 1 through 4 provide 25 amps.
Switches 5 and 6 provide 40 amps.
The relay box for the auxiliary switches is
in the rear of the engine compartment,
near the back wall. See your authorized
dealer for service.
The relays are coded as shown:
576
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing AccessoriesE220728 E220729

Antenna Positions
Maximum output power Watt (Peak
RMS)
Frequency Band
MHz
1
50
1-30
2, 3
50
50-54
2, 3
50
68-88
2, 3
50
142-176
2, 3
50
380-512
2, 3
10
806-870
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
• With the ignition ON.
• With the engine running.
• During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements. END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
•
You (“You” or “Your ” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
611
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Appendices

3
360 Degree Camera...................................239
Advanced Camera Views............................... 239
Auxiliary Camera................................................ 242
Camera Views..................................................... 239
Center High-Mount Stop Lamp Camera
.............................................................. 241
Front Camera...................................................... 240
Keep Out Zone................................................... 240
Side Camera......................................................... 241
4
4WD See: Four-Wheel Drive...................................... 214
A
A/C See: Climate Control......................................... 146
About This Manual
...........................................7
ABS See: Brakes........................................................... 225
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 227
Accessories.....................................................574 Exterior style........................................................ 574
Interior style.......................................................... 574
Lifestyle.................................................................. 574
Peace of mind..................................................... 574
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............244
Adjusting the Headlamps.........................355 Horizontal Aim Adjustment........................... 357
Vertical Aim Adjustment................................. 355
Adjusting the Pedals
....................................86
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................82
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................82
End of Travel Position......................................... 83Airbag Disposal...............................................55
Air Conditioning
See: Climate Control......................................... 146
Air Filter See: Changing the Engine Air Filter - 6.2L/
6.8L.................................................................... 362
See: Changing the Engine Air Filter - 6.7L Diesel................................................................. 363
Alarm See: Anti-Theft Alarm........................................ 78
Ambient Lighting............................................97
Anti-Theft Alarm............................................78 Arming the Alarm................................................. 79
Disarming the Alarm........................................... 79
Using the System................................................. 79
Appendices...................................................609
Apps.................................................................543 ........................................................................\
.......... 543
SiriusXM Traffic and Travel Link................... 545
At a Glance
.........................................................17
Audible Warnings and Indicators.............112 Headlamps On Warning Chime...................... 112
Key in Ignition Warning Chime........................ 112
Parking Brake On Warning Chime.................112
Audio Control
...................................................83
Media........................................................................\
84
Seek, Next or Previous....................................... 84
Audio System
................................................445
General Information......................................... 445
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................448
Menu Structure.................................................. 450
Audio Unit - Vehicles With: AM/FM/CD/ Touchscreen Display...............................453
Audio Unit - Vehicles With: AM/ FM..................................................................446
Autolamps........................................................90 Windshield Wiper Activated
Headlamps........................................................ 90
Automatic Climate Control.......................147
Automatic High Beam Control
..................92
Automatic High Beam Indicator..................... 93
Switching the System On and Off.................92
Automatic Transmission
..........................208
Brake-Shift Interlock........................................... 211
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 212
645
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index

Turbo Boost Gauge...........................................
108
Type 1 and 2.......................................................... 105
Type 3..................................................................... 106
Gearbox See: Transmission............................................. 208
General Information on Radio Frequencies...................................................56
Intelligent Access................................................. 56
General Maintenance Information........581 Multi-Point Inspection..................................... 583
Owner Checks and Services.......................... 582
Protecting Your Investment............................ 581
Why Maintain Your Vehicle?.......................... 581
Why Maintain Your Vehicle at Your Dealership?...................................................... 581
Getting Assistance Outside the U.S. and Canada..........................................................313
Getting the Services You Need...............310 Away From Home.............................................. 310
Global Opening..............................................99
Opening the Windows....................................... 99
H
Handbrake See: Parking Brake............................................. 227
Hazard Flashers...........................................304
HDC See: Using Hill Descent Control.................... 233
Headlamp Adjusting See: Adjusting the Headlamps..................... 355
Headrest See: Head Restraints......................................... 154
Head Restraints
............................................154
Adjusting the Head Restraint......................... 155
Heated Exterior Mirrors...............................152
Heated Rear Window..................................152
Heated Seats
..................................................162
Rear Heated Seats............................................. 163
Heated Steering Wheel...............................85
Heating See: Climate Control......................................... 146
Hill Start Assist..............................................227 Switching the System On and Off..............228
Using Hill Start Assist....................................... 228Hints on Controlling the Interior
Climate..........................................................149
Defogging the Side Windows in Cold Weather.............................................................. 151
General Hints....................................................... 149
Quickly Cooling the Interior.............................. 151
Quickly Heating the Interior............................ 150
Recommended Settings for Cooling............151
Recommended Settings for Heating..........150
Hints on Driving With Anti-Lock Brakes............................................................227
Home Screen
................................................509
Hood Lock See: Opening and Closing the Hood..........328
I
Ignition Switch
................................................175
In California (U.S. Only)...............................311
Information Display Control......................85
Information Displays
....................................113
General Information........................................... 113
Information Messages
................................129
4WD........................................................................\
. 145
Active Park............................................................ 129
Adaptive Cruise Control................................... 130
Adaptive Steering............................................... 130
AdvanceTrac and Traction Control...............131
Airbag....................................................................... 131
Alarm and Security.............................................. 131
Automatic Engine Shutdown......................... 132
Battery and Charging System........................ 132
Blind Spot Information and Cross Traffic Alert System.................................................... 133
Collision Warning System............................... 134
Diesel Messages.................................................. 134
Doors and Locks................................................. 136
Driver Alert............................................................. 137
Drivetrain................................................................ 137
Engine...................................................................... 137
Fuel........................................................................\
.. 138
Keys and Intelligent Access............................ 138
Lane Keeping System....................................... 139
Maintenance........................................................ 139
MyKey..................................................................... 140
Off Road................................................................ 140
Park Aid................................................................... 141
Park Brake.............................................................. 141
650
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index

Power Steering....................................................
142
Remote Start........................................................ 142
Seats........................................................................\
142
Starting System .................................................. 143
Tire Pressure Monitoring System.................. 143
Trailer....................................................................... 143
Installing Child Restraints...........................20 Child Seats.............................................................. 20
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety
Seats.................................................................... 29
Front Seat Tether Strap Attachment (Regular Cab)................................................... 30
Rear Seat Tether Strap Attachment (Crew Cab and Super Cab)........................................ 31
Use of Inboard Lower Anchors from the Outboard Seating Positions (Center
Seating Use) .................................................... 28
Using Inflatable Seatbelts (Rear Seat Outboard Positions)...................................... 25
Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew
Cab)....................................................................... 21
Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew
Cab)...................................................................... 23
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 27
Using Tether Straps............................................. 29
Instrument Cluster.......................................105
Instrument Lighting Dimmer.....................90 Vehicles With Front Fog Lamps...................... 91
Vehicles Without Front Fog Lamps................91
Instrument Panel Overview.........................17
Interior Lamps.................................................94
Front Interior Lamps........................................... 94
Rear Interior Lamps............................................ 96
Interior Mirror
...................................................101
Automatic Dimming Mirror............................. 102
Manual Dimming Mirror.................................... 101
Introduction.........................................................7
J
Jump Starting the Vehicle........................305 Connecting the Jumper Cables.................... 305
Jump Starting..................................................... 306
Preparing Your Vehicle.................................... 305Removing the Jumper Cables......................
306
K
Keyless Entry
....................................................70
SECURICODE™ KEYLESS ENTRY
KEYPAD............................................................... 70
Keyless Starting.............................................176 Ignition Modes...................................................... 176
Keys and Remote Controls.........................56
L
Lane Keeping System
................................250
Switching the System On and Off..............250
System Display.................................................... 251
System Settings................................................. 250
Troubleshooting.................................................. 251
Lighting Control
..............................................89
Headlamp Flasher............................................... 90
Headlamp High Beam....................................... 89
Lighting..............................................................89 General Information........................................... 89
Limited Slip Differential
.............................223
Load Carrying................................................264
Load Limit
......................................................264
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 268
Vehicle Loading - with and without a Trailer................................................................ 264
Locking and Unlocking.................................67 Activating Intelligent Access............................ 67
Autolock.................................................................. 69
Battery Saver......................................................... 70
Illuminated Entry.................................................. 69
Power Door Locks................................................. 67
Remote Control..................................................... 67
Smart Unlock........................................................ 68
Smart Unlocks for Intelligent Access Keys...................................................................... 68
Lug Nuts See: Changing a Road Wheel....................... 408
M
Maintenance.................................................328 General Information......................................... 328
651
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index

Diesel Exhaust Fluid Guidelines and
Information...................................................... 201
Diesel Exhaust Fluid Level.............................. 198
Diesel Exhaust Fluid Warning Messages and Vehicle Operations............................. 200
Filling the Diesel Exhaust Fluid Tank..........198
Settings...........................................................546 911 Assist................................................................ 551
Ambient Lighting............................................... 558
Bluetooth............................................................. 548
Clock...................................................................... 548
Display................................................................... 559
General.................................................................. 556
Media Player........................................................ 547
Mobile Apps......................................................... 554
Navigation............................................................ 552
Phone.................................................................... 548
Radio....................................................................... 551
Sound.................................................................... 546
Valet Mode.......................................................... 560
Vehicle................................................................... 558
Voice Control....................................................... 559
Wi-Fi & Hotspot................................................. 556
Side Airbags.....................................................52
Sitting in the Correct Position..................154
Sliding Windows
...........................................102
Power Sliding Back Window.......................... 102
Snow Chains See: Using Snow Chains................................ 400
Snowplowing................................................300 Engine temperature while plowing..............301
Installing the Snowplow................................ 300
Operating the Vehicle with the Snowplow Attached........................................................... 301
Snowplowing with your Airbag Equipped Vehicle............................................................... 301
Transmission operation while plowing............................................................. 302
Spare Wheel See: Changing a Road Wheel....................... 408
Special Notices
................................................13
New Vehicle Limited Warranty......................... 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 13
Using a Slide-In Camper.................................... 14
Using your Vehicle as an Ambulance............14 Using your Vehicle as a Stationary Power
Source................................................................... 14
Using your Vehicle With a Snowplow............14
Special Operating Conditions Scheduled Maintenance..............................................589
Diesel Engine....................................................... 592
Exceptions............................................................ 597
Gasoline Engine................................................. 589
Speed Control See: Cruise Control............................................ 243
Spot Lamps......................................................93 Cargo and Trailer Hookup Lamps.................. 94
Stability Control
...........................................230
Principle of Operation...................................... 230
Starter Switch See: Ignition Switch............................................ 175
Starting a Diesel Engine - 6.7L Diesel..............................................................178
........................................................................\
........... 178
Automatic Engine Shutdown........................ 180
Cold Weather Operation................................. 180
Cold Weather Starting..................................... 180
Diesel Engine Fast Start Glow Plug System............................................................... 179
Vehicles with an Ignition Key.......................... 179
Vehicles with Keyless Start............................. 179
Starting a Gasoline Engine - 6.2L/ 6.8L.................................................................176
Automatic Engine Shutdown.......................... 177
Cold Weather Starting (Flexible Fuel Vehicles Only)................................................. 178
Failure to Start...................................................... 177
Guarding Against Exhaust Fumes................178
Important Ventilating Information...............178
Stopping the Engine When Your Vehicle is Moving................................................................ 177
Stopping the Engine When Your Vehicle is Stationary.......................................................... 177
Vehicles with an Ignition Key.......................... 176
Vehicles with Keyless Start.............................. 177
Starting and Stopping the Engine..........175 General Information........................................... 175
Steering...........................................................259 Adaptive Steering............................................. 260
Power Steering................................................... 259
Steering Wheel...............................................82
Storage Compartments
..............................172
654
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index