
Lumbar and Bolster Mode
Massage Mode
Upper lumbar
Back massage intensity
adjustment
A
Lumbar decrease
Massage intensity decrease
and off*
B
Lower lumbar**
Cushion massage intensity
adjustment
C
Lumbar increase
Massage intensity increase
D
-
On and off
E
* The massage feature defaults to an
alternating massage mode with back
massage intensity adjustment. The lumbar
and bolster feature defaults to the middle
lumbar mode.
** Press C a second time to adjust the back
bolster. Press C a third time to adjust the
cushion bolster.
You can also adjust this feature through
the touchscreen. When switched on, the
system displays directions for you to adjust
the lumbar settings in your seat or to set
the massage function.
To access and make adjustments to the
lumbar setting:
1. Press the Menu Settings icon > Vehicle
> Multi-Contour Seat. 2. Choose the desired seat to adjust.
3. Press the + or - to adjust the lumbar
intensity.
To access and make adjustments to the
massage setting:
1. Press the Menu Settings icon > Vehicle
>Multi-Contour Seat.
2. Choose the desired seat to adjust.
3. Press Off, Low or High.
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MEMORY FUNCTION (IF EQUIPPED)
WARNING: 
Before activating the
memory seat, make sure that the area
immediately surrounding the seat is clear
of obstructions and that all occupants
are clear of moving parts. WARNING: 
Do not use the
memory function when your vehicle is
moving.
This function automatically recalls the
position of these features:
• Driver seat.
• Power mirrors.
• Optional power steering column.
• Optional power adjustable pedals.
The memory control is on the driver door. Saving a PreSet Position
1. Switch the ignition on.
2. Adjust the memory features to your
desired position.
3. Press and hold the desired preset button until you hear a single tone.
Note: A confirmation that you saved a
memory preset appears in the information
display. You can save up to three preset memory
positions. You can save a memory preset
at any time.
Recalling a PreSet Position
Press and release the preset button
associated with your desired driving
position. The memory features move to
the position stored for that preset.
Note:
You can only recall a preset memory
position when the ignition is off, or when you
place the transmission in park (P) or neutral
(N) if the ignition is on and the vehicle is not
moving.
Note: Pressing any of the memory feature
controls during a memory recall cancels the
operation.
You can also recall a preset memory
position by:
• Pressing the unlock button on your
intelligent access key fob if you linked
it to a preset position.
• Unlocking the intelligent driver door
handle if a linked key fob is present.
Note: Using a linked key fob to recall your
memory position when the ignition is off
moves the seat and steering column to the
Easy Entry position.
Linking a PreSet Position to your
Remote Control or Intelligent
Access Key
Your vehicle can save the preset memory
positions for up to three remote controls
or intelligent access (IA) keys.
1. With the ignition on, move the memory
features to the position you desire.
2. Press and hold the desired preset button for about five seconds. A tone
sounds after about two seconds.
Continue holding until you hear a
second tone.
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3. Within three seconds, press the lock
button on the remote control you are
linking.
To unlink a remote control, follow the
same procedure – except in Step 3, press
the unlock button on the remote control.
Easy Entry and Exit Feature
If you enable this feature, it automatically
moves the driver seat position rearward up
to 2 in (5 cm) when you switch the ignition
off.  The driver seat returns to the previous
position when you switch the ignition on.
Switch this feature on and off through the
Information displays settings menu.  See
General Information (page 113).
Note: After moving the seat to the easy exit
position, pressing any of the memory feature
controls cancels the easy entry return
movement.
REAR SEATS
 (IF EQUIPPED)
Folding Up the Rear Seat Cushion
The rear seat has a split 60/40 cushion.
You can flip each seat cushion up into a
vertical storage position. Rotate the seat cushion up until it locks
into the vertical storage position. Returning the Seat to the Seating
Position WARNING: 
Make sure that cargo
or any objects are not trapped
underneath the seat cushion before
returning the seat cushion to its original
position, and that the seat cushion
returns to the full down position. Failure
to do so may prevent the seat from
operating properly in the event of a
crash, which could increase the risk of
serious injury. Pull the control on the bottom of the seat
cushion to release the seat cushion from
the storage position.
HEATED SEATS
 (IF EQUIPPED)
WARNING: People who are unable
to feel pain to their skin because of
advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol
use, exhaustion or other physical
conditions, must exercise care when
using the heated seat. The heated seat
may cause burns even at low
temperatures, especially if used for long
periods of time. Do not place anything
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Unlocking the Steering Wheel
The steering wheel unlocks when the
system detects a valid passive key inside
your vehicle. If the steering wheel relocks,
switch the ignition on to unlock it.
Note:
You may have to slightly rotate the
steering wheel to assist unlocking it.
STARTING A GASOLINE
ENGINE
When you start the engine, the idle speed
increases.  This helps to warm up the
engine.  If the engine idle speed does not
slow down automatically, have your
vehicle checked by an authorized dealer.
Note:  You can crank the engine for a total
of 60 seconds (without the engine starting)
before the starting system temporarily
disables.  The 60 seconds does not have to
be all at once.  For example, if you crank the
engine three times for 20 seconds each
time, without the engine starting, you
reached the 60-second time limit.  A
message appears in the information display
alerting you that you exceeded the cranking
time.  You cannot attempt to start the
engine for at least 15 minutes.  After 15
minutes, you are limited to a 15-second
engine cranking time.  You need to wait 60
minutes before you can crank the engine for
60 seconds again.
Before starting the engine, check the
following:
• Make sure all occupants have fastened
their seatbelts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on. •
Move the transmission selector lever
to position P.
• Turn the ignition key to on. If your
vehicle is equipped with a keyless
ignition, see the following instructions.
Vehicles with an Ignition Key
Note: Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Turn the key to start the engine. Release the key when the engine starts.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: If you cannot start the engine on the
first try, wait for a short period and try again.
Vehicles with Keyless Start
Note: Do not touch the accelerator pedal.
Note: You must have your intelligent access
key in the vehicle in order to shift the
transmission out of position 
P.
1. Fully depress the brake pedal.
2. Press the button.
The system does not function if:
• The key frequencies are jammed.
• The key battery has no charge.
If you are unable to start the engine, locate
the backup slot (A) in one of two positions:
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Automatic Engine Shutdown
If your vehicle is equipped with a keyless
ignition, it has a feature that automatically
shuts down the engine if it has been idling
for an extended period. The ignition also
turns off in order to save battery power.
Before the engine shuts down, a message
appears in the information display showing
a timer counting down from 30 seconds.
If you do not intervene within 30 seconds,
the engine shuts down. Another message
appears in the information display to
inform you that the engine has shut down
in order to save fuel. Start your vehicle as
you normally do.
Automatic Engine Shutdown Override
Note:
 You cannot permanently switch off
the automatic engine shutdown feature.
When you switch it off temporarily, it turns
on at the next ignition cycle.
You can stop the engine shutdown, or reset
the timer, at any point before the
30-second countdown has expired by
doing any of the following:
• You can reset the timer by interacting
with your vehicle (such as pressing the
brake pedal or accelerator pedal).
• You can temporarily switch off the
shutdown feature any time the ignition
is on (for the current ignition cycle
only). Use the information display to
do so.  See Information Displays
(page 113).
• During the countdown before engine
shutdown, you are prompted to press
OK or RESET (depending on your type
of information display) to temporarily
switch the feature off (for the current
ignition cycle only). Stopping the Engine When Your
Vehicle is Stationary
Vehicles with an Ignition Key
1. Move the transmission selector lever
to position 
P.
2. Turn the key to off.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector lever to position 
P.
2. Press the button once.
3. Apply the parking brake.
Note: This switches off the ignition, all
electrical circuits, warning lamps and
indicators.
Note: If the engine is idling for 30 minutes,
the ignition and engine automatically shut
down.
Stopping the Engine When Your
Vehicle is Moving WARNING: 
Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
Vehicles with an Ignition Key
1. Move the transmission selector lever to position 
N and use the brakes to
bring your vehicle to a safe stop.
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2. When your vehicle has stopped, move
the transmission selector lever to
position P and turn the key to off.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector lever to position 
N and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, move the transmission selector lever to
position 
P.
3. Press and hold the button for one second, or press it three times within
two seconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes WARNING: 
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and leave the
engine idling for long periods, we
recommend that you do one of the
following:
• Open the windows at least 
1 in
(2.5 cm).
• Set your climate control to outside air.
STARTING A DIESEL ENGINE
Read all starting instructions carefully
before you start your vehicle. For temperatures below 
32°F (0°C), the
use of the correct grade engine oil is
essential for proper operation. Refer to
Engine oil specifications for more
information.  See 
Capacities and
Specifications (page 424).
Your vehicle may be equipped with a cold
weather starting strategy that prevents
severe engine damage by assisting in
engine lubrication warm-up. In extremely
cold ambient temperatures, this strategy
activates and prevents the accelerator
pedal from being used for 30 seconds after
starting your vehicle. A message will
appear in the information display as your
vehicle warms up. By not allowing the
accelerator pedal to be used, the engine
oil is allowed to properly lubricate the
bearings preventing engine damage due
to lack of proper lubrication. After the 30
second warm-up period, the accelerator
pedal will be operational again and a
message will appear informing you the
vehicle is ok to drive.
When starting the engine in extremely cold
temperatures 
-15°F (-26°C), it is
recommended to allow the engine to idle
for several minutes before driving the
vehicle.
Before starting the engine check the
following:
• Make sure all occupants have fastened
their seatbelts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
Note: Do not press the accelerator during
starting.
Vehicles with Keyless Start
Note: Do not touch the accelerator pedal.
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Note:
If the push button ignition switch is
pressed again prior to the engine starting
the ignition switches to accessory mode and
does not start.
Note: If the brake pedal is released before
the engine has started, follow the engine
start sequence again.
1. Fully depress the brake pedal.
2. Press the center of the push button ignition switch.
Note: A message displays Engine Start
Pending, Please Wait.
3. When the engine starts, release the brake pedal.
Diesel Engine Fast Start Glow Plug
System
The diesel engine glow system consists of:
• Six or eight glow plugs (one per
cylinder)
• Glow Plug Control Module
• Engine Coolant Temperature sensor
• Barometric pressure sensor
• Environmental temperature sensor
The powertrain and glow plug control
modules electronically control the glow
plug system. After you switch the ignition
on the glow plug control module
immediately energizes the glow plugs. The
glow plug control module using the engine
coolant temperature, barometric pressure
sensor and environmental temperature
sensor will determine how long the glow
plugs stay energized. The required time for
the glow plugs to be energized decreases
as the coolant temperature, barometric
pressure and environmental temperature
increase. Automatic Engine Shutdown
If your vehicle is equipped with a keyless
ignition, it has a feature that automatically
shuts down the engine if it has been idling
for an extended period. The ignition also
turns off in order to save battery power.
Before the engine shuts down, a message
appears in the information display showing
a timer counting down from 30 seconds.
If you do not intervene within 30 seconds,
the engine shuts down. Another message
appears in the information display to
inform you that the engine has shut down
in order to save fuel. Start your vehicle as
you normally do.
Cold Weather Starting
WARNING: Do not use starting
fluid, for example ether, in the air intake
system. Such fluid could cause
immediate explosive damage to the
engine and possible personal injury. WARNING: 
Do not mix diesel with
gasoline, gasohol or alcohol. This could
cause an explosion.
It is recommended that the engine block
heater be used for starting when the
temperature is -9°F (-23°C) or colder.  See
Engine Block Heater
 (page 179).
When operating in cold weather,
Motorcraft® cetane improvers or
non-alcohol-based cetane improvers from
a reputable manufacturer may be used as
needed.
Do not crank the engine for more than 10
seconds as starter damage may occur.  If
the engine fails to start, switch the ignition
off and wait 30 seconds before trying
again.
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Switch the ignition on. Do not
start the engine until the
glow-plug indicator turns off.
When the glow plug pre-heat indicator
turns off, turn the key to start and release
the key as soon as the engine starts. After
starting the engine, the glow plugs may
remain on for a period. If you do not start
the engine before the glow plug activation
time ends, you will need to reset the glow
plugs by switching the ignition off. After
the engine starts, allow it to idle for about
15 seconds. This is to protect the engine.
Do not increase engine speed until the oil
pressure gauge indicates normal pressure.
For vehicles with keyless start:
1. Fully depress brake pedal and hold to allow time for glow-plugs to heat.
2. Press and release the start button.
Note: A message "Engine Start Pending,
Please Wait", along with the glow plug
indicator displays on the instrument cluster.
3. When the engine starts, release the brake pedal.
Cold Weather Operation
Note: Idling in cold weather does not heat
the engine to its normal operating
temperature. Long periods of idling,
especially in cold weather, can cause a
buildup of deposits which can cause engine
damage.
Changing to a lighter grade engine oil also
makes starting easier under these
conditions. Refer to Engine oil
specifications.  See Capacities and
Specifications (page 424).
Diesel fuel is adjusted seasonally for cold
temperatures. Diesel fuel which has not
been properly formulated for the ambient
conditions may gel which can clog the fuel
filters. One indication that the fuel filter(s)
may be clogged is if the engine starts, stalls
after a short time, and then does not restart. If you have been using biodiesel,
you may need to use a fuel with lower
biodiesel content, try another brand, or
discontinue using biodiesel. Do not use
alcohol based additives to correct fuel
gelling. This may result in damage to the
fuel injectors and system. Use the proper
anti-gel and performance improvement
product.  See 
Capacities and
Specifications (page 424).
Your vehicle is equipped with a fuel and
water separator that recirculates fuel from
the engine to help prevent fuel filter
clogging. To avoid engine fuel starvation
during cold weather operation of 32°F
(0°C) or below, we recommended that
the fuel level in your tank should not drop
below 1⁄4 full. This helps prevent air from
entering the fuel system and stalling the
engine.
In cold weather below 32°F (0°C), the
engine may slowly increase to a higher idle
speed if left idling in park (P). As the engine
warms-up, the engine sound level
decreases due to the activation of
PCM-controlled sound reduction features.
If you operate your vehicle in a heavy
snowstorm or blowing snow conditions,
snow and ice can clog the engine air
induction. If this occurs, the engine may
experience a significant reduction in power
output. At the earliest opportunity, clear
all the snow and/or ice away from inside
the air filter assembly. Remove the air
cleaner cover and the pleated paper filter,
leaving the foam filter in and remove any
snow or ice. Make sure you install the foam
filter correctly in place. Remove any debris,
snow or ice on the foam filter by brushing
the surface with soft brush. Once you have
cleared all of the debris, reinstall the air
filter and assembly.
Do not use water, solvents, or a hard brush
for cleaning the foam filter.
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