2018 FORD F-150 phone

•
Transmissions give their best fuel
economy when operated in the top
cruise gear and with steady pressure
on the gas pedal.
• Four-wheel-drive operation (if
equipped) is less fuel efficient than
two-wheel-drive operation.
• Close the windows for high-speed
driving.
OFF-ROAD DRIVING
In addition to providing an excellent
on-road driving experience, your vehicle
excels at all types of off-road driving. The
truck has been designed and equipped to
allow you to explore those places where
the road doesn ’t take you whether it’ s a
forest trail or the open desert. Before going
off-roading, consult with your local
governmental agencies to determine
designated off-road trails and recreation
areas. Also, be sure to understand any
off-road vehicle registration requirements
for the area in which you plan on driving.
Tread Lightly is an educational program
designed to increase public awareness of
land-use regulations and responsibilities
in our nation ’s wilderness areas. Ford joins
the U.S. Forest Service and Bureau of Land
Management in encouraging you to help
preserve our national forest and other
public and private lands by treading lightly.
Before taking your vehicle off-roading, a
basic vehicle inspection should be done to
make sure that the vehicle is in top working
condition. It is always recommended that at least
two vehicles are used while off-roading.
The buddy system helps make sure that
help is close at hand should a vehicle
become stuck or damaged. It is also wise
to take supplies such as a first aid kit,
supply of water, tow strap, cell or satellite
phone with you any time an off-road
excursion is planned.
Basic Off-road Driving Techniques
•
Grip the steering wheel with thumbs
on the outside of the rim. This will
reduce the risk of injury due to abrupt
steering wheel motions that occur
when negotiating rough terrain. Do not
grip the steering wheel with thumbs
inside the rim.
• Throttle, brake and steering inputs
should be made in a smooth and
controlled manner. Sudden inputs to
the controls can cause loss of traction
or upset the vehicle, especially while
on sloped terrain or while crossing
obstacles such as rocks or logs.
• Look ahead on your route noting
upcoming obstacles, surface texture
or color changes or any other factors
which may indicate a change in
available traction, and adjust the
vehicle speed and route accordingly.
During pre-run, mark obstacles with
GPS markers to make sure appropriate
speeds are used to avoid potential
vehicle damage.
• When driving off-road, if the front or
rear suspension is bottoming out
and/or excessive contact with the
skid-plates is encountered, reduce
vehicle speed to avoid potential
damage to the vehicle.
• When running with other vehicles, it is
recommended that communication is
used, and the lead vehicle notify other
vehicles of obstacles that could cause
potential vehicle damage.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
-
+1 313 594 4857
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441066
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
[email protected]
N/A
N/A
North Africa
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
+1-313-594-4857
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected]. If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1–800–333–0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
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Display screen: Shows audio
information.
A
Number block:
In radio mode,
store and recall your favorite
radio stations. To store a radio
station, tune to the station, then
press and hold a preset button
until sound returns. In CD mode,
select a track. In phone mode,
enter a phone number.
B
Function buttons:
Select
different functions of the audio
system depending on which
mode you are in (such as Radio
mode or CD mode).
C OK and cursor arrows:
Press
the up and down arrow buttons
to select the various settings.
When you make your selection,
press the left and right arrow
buttons to change the settings.
Press OK to set, or press MENU
to exit.
D
TUNE:
In radio mode, turn to
search through the radio
frequency band. In SIRIUS mode,
turn to find the previous or next
available satellite radio station.
E
Seek, Fast Forward and
Reverse:
In radio mode, select
a frequency band and press
either button. The system stops
at the first station it finds in that
direction. In CD mode, press to
F
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select the next or previous track.
Press and hold to move quickly
forward or backward through the
current track. In satellite mode,
press to select the next or
previous satellite radio station.
If you select a specific category
(such as jazz, rock or news),
press to find the next or previous
station in the category you
select.
CD slot: Insert a CD.
G
Eject:
Press to eject a CD.
H
Vol and Power:
Turn to adjust
the volume. Press to switch the
system on and off.
I
PHONE:
Press to access the
phone features.
J
MENU: Press to access different
audio system features. See
Menu Structure
.
K
MEDIA
Press to open the media
source menu. You can press this
multiple times to change to CD
or scroll through the media
sources using the arrow buttons.
Press
OK to select a source.
L
CLOCK
Press to access the
clock setting. Use the center
arrow controls to change the
hours and minutes. You can also
set the clock by pressing MENU
and scrolling to Clock Settings.
M RADIO
Press to listen to the
radio or change radio stations.
Press the function buttons
below the radio screen to select
different radio functions. Press
and hold to select the autostore
function. Press to return to the
main screen of the active radio
band.
N
MUTE
Press to mute the playing
audio.
O
CD
Press to listen to a CD. Press
the function buttons below the
radio screen to select on-screen
options of Repeat or Shuffle.
P
SOUND:
Press to access
settings for Treble, Midrange,
Bass, Fade and Balance. Use the
up and down arrow buttons to
select the various settings. When
you make your selection, press
Q
the left and right arrow buttons
to change the settings. Press OK
to set or press
MENU to exit.
Sound settings can be set for
each audio source
independently.
Menu Structure
Note: Depending on your system, some
options may appear slightly different.
Press
MENU.
Press the up and down arrow buttons to
scroll through the options.
Press the right arrow to enter a menu.
Press the left arrow to exit a menu.
Press
OK to confirm a selection.
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AUDIO UNIT - VEHICLES WITH:
AM/FM/SYNC WITHOUT
TOUCHSCREEN
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: Depending on your vehicle option
package, your system may look different
from what you see here. RADIO:
Press to select radio
mode. Press again to display the
available radio sources.
Repeatedly press the button to
scroll through the available radio
sources.
A
Sound settings:
Press to
access the sound settings.
Follow the on-screen prompts
to make your selection.
B Number block:
In radio mode,
store and recall your favorite
radio stations. To store a radio
station, tune to the station, then
press and hold a preset button
until sound returns. In phone
mode, enter a phone number.
C
Display:
Press to switch the
display on and off.
D
Repeat:
Press to repeat the
current media source.
E
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