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Information
Option
Missed calls
Outgoing calls
Incoming calls
All calls
Quick
dial
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-hand
steering wheel controls.
* Depending on your vehicle options, all of these choices may not display.
Use the OK and arrow buttons on the right
side of your steering wheel to scroll
through the available modes.
The selection menu expands and different
options appear.
• Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode,
use the left arrow to exit the mode.
• Press the up and down arrows to make
adjustments within the chosen mode.
• Press
OK to confirm your selection.
Note: If your vehicle is not equipped with
navigation, compass appears in the display
instead of navigation. If you press the right
arrow to go into the compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle
is traveling, not true direction (for example,
if the vehicle is traveling west, the middle
of the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL:
Control the volume of audio output.
Mute:
Mute the audio output. Voice:
Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session.
SEEK NEXT:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT:
Press to answer a call
or switch between calls.
PHONE REJECT:
Press to end a call or
reject an incoming call.
Note: On some models, SEEK NEXT
may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 76).
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
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If you have subscribed to SiriusXM Traffic
and Travel Link (where available), traffic
flow will be indicated on the map by green
(clear), yellow (slowing), and red
(stopped) road highlights. Traffic flow is
indicated where the information is
available and varies across the US.
You can choose to display traffic icons on
the map representing twelve different
types of incidents. See Settings (page
467).
You can set a destination by hovering
above a location and selecting: Button
Start
Destination Mode
To set a destination, press: Description
Menu Item
Destination
Enter a navigation destination in any of the following formats: Street Address
Search
(number, street, city, state)
For example "12 Mainstreet Dearborn MI"
Partial Address
(number, street) if searching in current state
(number, street and zip code (or postal code in Canada)) if searching
out of state
You can enter unique addresses that contain door number prefixes
with or without the prefix. For example, you could enter "6N340
Fairway Lane" or "340 Fairway Lane".
City
(name or zip code)
Point of Interest
(name or category)
Intersection
(street 1 / street 2)
(street 1 and street 2)
(street 1 & street 2)
(street 1 @ street 2)
(street 1 at street 2)
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
You did not connect an
Applink Compatible
phone to SYNC 3.
AppLink Mobile
Applications:
When I select
"Find Mobile
Apps," SYNC 3
does not find
any applica-
tions.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
AppLink-enabled apps
are not installed and
running on your mobile
device.
My phone is
connected, but I
still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do not
properly close and re-
open their connection to
SYNC 3, over ignition
cycles, for example.
My phone is
connected, my
app(s) are
running, but I
still cannot find
any apps.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
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Phone Menu.........................................................
452
Receiving Calls................................................... 454
Smartphone Connectivity.............................. 455
Text Messaging................................................... 455
Post-Crash Alert System..........................264
Power Door Locks See: Locking and Unlocking............................. 64
Power Liftgate.................................................70 Hands-Free Feature............................................. 72
Obstacle Detection.............................................. 72
Opening and Closing the Liftgate.................. 70
Setting the Liftgate Open Height.................... 71
Stopping the Liftgate Movement.................... 71
Power Seats
...................................................148
Adjusting the Lumbar Support..................... 149
Adjusting the Multi-Contour Front Seats With Active Motion ...................................... 149
Power Steering Fluid Check....................298
Power Windows...............................................91 Accessory Delay.................................................... 92
Bounce-Back.......................................................... 91
One-Touch Down.................................................. 91
One-Touch Up........................................................ 91
Window Lock......................................................... 92
Pre-Collision Assist
.....................................238
Using the Pre-Collision Assist
System.............................................................. 238
Protecting the Environment........................15
Puncture See: Changing a Road Wheel........................ 337
R
Rear Parking Aid...........................................205 Obstacle Distance Indicator......................... 206
Rear Passenger Climate Controls..........140
Rear Seats........................................................151 Adjusting the Rear Seats.................................. 151
Rear Under Floor Storage..........................241 Adjustable Load Floor....................................... 241
Cargo Management System........................... 241
Rear View Camera
........................................215
Camera Guidelines............................................. 216
Manual Zoom....................................................... 218
Obstacle Distance Indicator............................ 217
Rear Camera Delay............................................ 218
Using the Rear View Camera System.........216 Rear View Camera
See: Rear View Camera.................................... 215
Rear Window Wiper and Washers...........82 Rear Camera Washer.......................................... 82
Rear Window Washer......................................... 82
Rear Window Wiper Blade............................... 82
Recommended Towing Weights...........250
Refueling..........................................................179 Refueling System Overview............................ 179
Refueling System Warning.............................. 181
Refueling Your Vehicle...................................... 179
Remote Control..............................................53 Car Finder................................................................ 57
Integrated Keyhead Transmitter..................... 53
Intelligent Access Key......................................... 53
Memory Feature................................................... 56
Remote Start.......................................................... 57
Replacing the Battery......................................... 54
Sounding the Panic Alarm................................ 57
Remote Start
..................................................142
Automatic Settings............................................ 142
Removing a Headlamp
.............................303
Repairing Minor Paint Damage...............314
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................58
Reporting Safety Defects (Canada Only)...............................................................271
Reporting Safety Defects (U.S. Only)...............................................................271
Roadside Assistance
.................................260
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 261
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 261
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 261
Vehicles Sold in the United States: Getting Roadside Assistance................................... 260
Vehicles Sold in the United States: Using Roadside Assistance................................... 260
Roadside Emergencies
.............................260
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Roof Racks and Load Carriers.................242
Adjusting the Crossbar.................................... 243
Thumbwheel Kit................................................. 242
Running-In See: Breaking-In.................................................. 257
Running Out of Fuel......................................177
Adding Fuel From a Portable Fuel
Container........................................................... 178
Filling a Portable Fuel Container................... 178
S
Safety Canopy ™
............................................49
Safety Precautions.......................................175
Satellite Radio...............................................375
Satellite Radio Electronic Serial Number
(ESN)................................................................. 376
Satellite Radio Reception Factors...............375
SiriusXM Satellite Radio Service.................. 375
Troubleshooting................................................. 376
Scheduled Maintenance Record...........507
Scheduled Maintenance
..........................499
Seatbelt Extension........................................42
Seatbelt Height Adjustment......................39
Seatbelt Reminder
........................................40
Belt-Minder™....................................................... 40
Seatbelts...........................................................35 Principle of Operation......................................... 35
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation.................................... 40
Seats.................................................................144
Security...............................................................74
Settings...........................................................467 911 Assist................................................................ 472
Ambient Lighting............................................... 479
Bluetooth............................................................. 469
Clock...................................................................... 469
Display
.................................................................. 480
General................................................................... 477
Media Player....................................................... 468
Mobile Apps......................................................... 475
Navigation............................................................. 473
Phone
.................................................................... 469
Radio....................................................................... 472
Sound..................................................................... 467
Valet Mode............................................................ 481
Vehicle .................................................................... 479Voice Control......................................................
480
Wi-Fi & Hotspot.................................................. 477
Side Airbags
.....................................................48
Side Sensing System..................................207 Obstacle Distance Indicator......................... 208
Sitting in the Correct Position
..................144
Snow Chains See: Using Snow Chains................................. 332
Spare Wheel See: Changing a Road Wheel........................ 337
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............13
Using Your Vehicle With a Snowplow............13
Special Operating Conditions Scheduled Maintenance..............................................505
Exceptions........................................................... 506
Speed Control See: Cruise Control........................................... 220
Stability Control
..........................................200
Principle of Operation..................................... 200
Starter Switch See: Ignition Switch........................................... 169
Starting a Gasoline Engine........................170 Automatic Engine Shutdown......................... 172
Failure to Start....................................................... 171
Guarding Against Exhaust Fumes................173
Important Ventilating Information...............173
Stopping the Engine When Your Vehicle is Moving................................................................ 172
Stopping the Engine When Your Vehicle is Stationary.......................................................... 172
Vehicles with an Ignition Key.......................... 170
Vehicles with Keyless Start............................. 170
Starting and Stopping the Engine.........169 General Information.......................................... 169
Steering............................................................237 Electric Power Steering.................................... 237
Steering Wheel
................................................76
Storage Compartments.............................167
Sunroof See: Moonroof....................................................... 95
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