
Description
Item
Callout
This icon appears when SYNC 3 has received a soft-
ware update. Pressing the icon shows more details
about the new software.
Download
F
This icon appears if a Wi-Fi network is connected.
Wi-Fi
G
An available Wi-Fi network is within range.
Wi-Fi in Range
H
This icon displays when your cell phone is roaming.
Roaming
I
This icon displays when you receive a text message
on your phone.
Text Message
J
This icon displays when 911 Assist is set to off and
your phone is connected to SYNC.
911 Assist Off
K
The Bluetooth alert icon displays when there is an
active Bluetooth alert.
Bluetooth Alert
L
This icon displays to show an active Bluetooth
connection.
Bluetooth
M
Messages may also appear in the status
bar to provide you with notifications. You
can select the message to view the
associated feature.
Feature Bar Functions
Feature Bar Item
Allows you to control the media playing in
your vehicle. You can control all audio
features including AM, FM and satellite
radio, CDs, and media streaming over a
Bluetooth device or through a USB
connection.
Audio
Allows you to adjust the temperature, fan
speed and airflow within the vehicle.
Climate
Allows you to make calls, receive calls, and
access the phonebook of your connected
device.
Phone
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•
Power: Switch the audio system on
and off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: se as you normally
would in audio modes.
• Eject:
Eject a CD from the audio
system.
• SOURCE
or MEDIA: Press repeatedly
to advance through available media
modes.
• SOUND:
Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 364).
• DISP:
Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons:
Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control
(page 133).
911 Assist WARNING:
Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist
to make an emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or damage
the phone which could prevent 911 Assist
from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
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You can touch any of the feature displays
to access that feature.
Anytime you select the home button, the
system returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio
and climate controls. By using voice
commands, you can keep your hands on
the wheel and your eyes on the road.
You can access each feature controlled by
SYNC 3 through a variety of commands. To activate the SYNC 3 voice
commands push the voice
button on the steering wheel and
wait for the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context
and the description of the command tell
you what to say for this dynamic option.
There are some commands that work for
every feature, these commands are: Action and Description
Voice Command
Brings you to the main menu.
Main Menu
Returns you to the previous screen.
Go back
Ends the voice session.
Cancel
Gives you a list of possible voice commands.
List of Commands
You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
___ List of Commands
Phone List of Commands
Navigation List of Commands
You can use this command to view the next page of options on
any screen where multiple pages of choices are given.
Next Page
You can use this command to view the previous page of options
on any screen where multiple pages of choices are given.
Previous Page
Gives you available commands you can use on the current
screen.
Help
Included here are some of the most
popular commands for each SYNC 3
feature. Audio Voice Commands
___ is a dynamic listing, meaning that for
audio voice commands it can be the name
of a Sirius channel or a channel number, a
radio frequency number, or the name of an
artist, album, song or a genre.
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To control the media features, press the voice button and when prompted, say:
Description
Voice command
You can say the Sirius channel name or number
such as "Sirius channel 16".
1
Sirius Channel ___
You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".
Allows you to tune to a specific FM or AM
frequency such as "FM 88.7" or "AM 1580".
AM ___
FM ___
Allows you to tune to a specific HD frequency
such as “FM 88.7 HD 1” .
1
FM ___ HD ___
Allows you to listen to music on your Bluetooth
connected device.
Bluetooth Audio
Allows you to listen to music on your USB
connected device.
USB
For USB audio only, you can say the name of an
artist, album, song or a genre to listen to that
selection. Your system must finish indexing
before this option is available. For example, you
could say "Play artist, The Beatles" or "Play song,
Penny Lane".
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
Play Song ___
Play Audiobook ___
For USB audio only, you can say the name of an
artist, album, or a genre to browse by that selec-
tion. Your system must finish indexing before this
option is available. For example you can say
"Browse The Beatles" or "Browse folk".
Browse ___
1 This option may not be available in all markets or may require a subscription.
Climate Voice Commands
You can control the temperature of the
vehicle using voice commands. ___ is a dynamic listing, meaning that for
climate voice commands it can be the
desired degrees for the temperature
setting.
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Description
Voice command
The system does not confirm before placing a call.
Call Confirmation Off
The system displays a short list of available commands.
Voice Command Lists On
The system does not display the list of commands.
Voice Command Lists Off
You can use the volume control to adjust
the volume of the system voice prompts.
While prompt is active, adjust the volume
control up or down to your desired setting.
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. You
can adjust the fan speed during a voice
session, simply press the fan buttons (or
turn the fan knob) to increase or decrease
the fan speed to the setting you prefer. To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
ENTERTAINMENT
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Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
CLIMATE
Touch the climate button on the
touchscreen to access your climate control
features. Depending on your vehicle line
and option package, your climate screen
may look different from one of the screens
shown below. Your screen may not contain
all of the features shown.
Note:
You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 467). 448
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Driver temperature: Touch up
or down to adjust the
temperature.
A
Heated steering wheel:
B
Note:
This feature only
functions when you switch the
engine on.
Touch this icon to switch the
heated steering wheel on and
off. It takes about 5 minutes to
warm the steering wheel to 74°F
(23°C) in temperatures as low
as -4°F (-20°C). The wheel
maintains an approximate
temperature of 90°F (32°C) and
operates independently from the
heated seats and other
climate-control functions. The
heating element is in between
the leather covering and foam
core to help provide maximum
heat without adversely affecting
the feel of the steering wheel.
Note: The heated steering wheel
may remain on after remote
starting the vehicle, based on
your remote start settings. The
heated steering wheel may also
turn on when you start your
vehicle, if it was on when you
switched your vehicle off.
Note:
For steering wheels with
wood trim, the heating feature
will not heat the wheel between
the 10 o'clock and 2 o'clock
positions.
Defrost:
A pop up appears on
the screen to display the defrost
options.
C MAX Defrost: Touch the button
to maximize defrosting. Air flows
through the windshield vents,
the fan automatically adjusts to
the highest speed and the driver
and passenger temperatures are
set to HI. You can use this setting
to defog or clear a thin covering
of ice from the windshield. The
heated rear window also
automatically turns on when you
select MAX Defrost.
Defrost:
Distributes air through
the windshield defroster vents
and demister vents.
Heated rear window: Turns the
heated rear window on and off.
See
Heated Windows and
Mirrors (page 141).
AUTO:
Touch the button to
switch on automatic operation.
Select the desired temperature
using the temperature control.
The system adjusts fan speed,
air distribution, air conditioning
operation, and selects outside
air or recirculated air to heat or
cool the vehicle in order to
maintain the desired
temperature.
D
Power:
Touch the button to
switch the system on and off.
Switching off the climate control
system prevents outside air from
entering the vehicle.
E
DUAL:
This button lights up
when the passenger controls are
active. To switch the off and link
the passenger temperature to
the driver temperature, touch the
DUAL button.
F
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Note: the passenger side
temperature and the DUAL
indication automatically turn on
when you or your passenger
adjust the passenger
temperature.
Passenger temperature:
Touch up or down to adjust the
temperature.
G
Fan speed:
Touch up or down
to increase or decrease the
volume of air that circulates in
your vehicle.
H
Note:
You cannot adjust the fan
speed when the system is set to
AUTO or MAX A/C.
Rear:
A pop up appears on the
screen to display the rear control
options.
I
Touch Rear Lock to switch the
rear climate control functions off
and on.
Touch
Rear Control to allow
the rear seat passengers to
adjust the rear climate settings.
Touch it again to prevent the rear
seat passengers from adjusting
the settings. Rear Control
automatically turns off when you
use the touchscreen to adjust
the rear climate settings.
If your vehicle has automatic
climate controls, select
Auto to
connect the rear climate settings
to the Auto settings of the driver.
Touch the up and down arrows
to adjust the temperature.
Manual airflow distribution
controls:
Select these controls
individually, together, or with
Defrost to direct the air flow to
the area you desire.
J Panel:
Distributes air through
the instrument panel vents.
Floor: Distributes air through the
demister vents, floor vents and
rear seat floor vents.
A/C:
A pop-up appears on the
screen to display the air
conditioning options.
K
MAX A/C:
Touch the button to
activate and maximize cooling.
The driver and passenger
temperatures are set to LO,
recirculated air flows through the
instrument panel vents, air
conditioning automatically turns
on and the fan automatically
adjusts to the highest speed.
A/C:
Touch to switch the air
conditioning on or off. Use A/C
with recirculated air to improve
cooling performance and
efficiency.
Note:
In certain conditions (for
example, Max Defrost), the air
conditioning compressor may
continue to operate even when
you switch the air conditioning
A/C button off.
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