
Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
492
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3

Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
493
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Bumper protector.
• Hood deflectors.
• Running boards.
• Side window deflectors*.
• Splash guards.
Interior Style
• Ambient lighting.
• Cargo area protector.
• Floor mats. •
Rear console.
• Seat covers*.
Lifestyle
• Ash cup or smoker's package.
• Camping tent*.
• Car covers*.
• Cargo organization and management.
• Rear seat entertainment*.
• Roof crossbars.
• Roof racks and carriers*.
• Trailer hitch balls.
• Trailer hitch drawbars and towing
accessories.
Peace of Mind
• Cargo shade.
• In-vehicle safe*.
• Keyless entry keypad.
• Parking sensors*.
• Remote start.
• Roadside assistance kits*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
495
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Accessories

1
180 Degree Camera.....................................218
Camera Views...................................................... 219
Using the System................................................ 219
4
4WD See: Four-Wheel Drive....................................... 191
A
A/C See: Climate Control......................................... 133
About This Manual
...........................................7
ABS See: Brakes........................................................... 196
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 197
Accessories....................................................495 Exterior Style....................................................... 495
Interior Style........................................................ 495
Lifestyle................................................................. 495
Peace of Mind..................................................... 495
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............221
Active Park Assist
........................................209
Using Active Park Assist................................... 210
Adjusting the Headlamps.........................301 Vertical Aim Adjustment................................. 301
Adjusting the Pedals....................................80
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................76
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................76
End of Travel Position.......................................... 77
Memory Feature.................................................... 77
Airbag Disposal................................................51
Air Conditioning See: Climate Control......................................... 133Air Filter
See: Changing the Engine Air Filter............308
Alarm See: Anti-Theft Alarm......................................... 75
Ambient Lighting...........................................89 Adjusting the Intensity....................................... 90
Changing the Color............................................. 89
Switching Ambient Lighting Off.................... 90
Switching Ambient Lighting On..................... 89
Anti-Theft Alarm............................................75 Arming the Alarm................................................. 75
Disarming the Alarm........................................... 75
Appendices.....................................................518
Apps.................................................................464 ........................................................................\
.......... 464
SiriusXM Traffic and Travel Link.................. 466
At a Glance........................................................16
Audible Warnings and Indicators...........103 Automatic Transmission Warning
Chime................................................................. 104
Engine On Warning Chime.............................. 103
Headlamps On Warning Chime.................... 103
Key in Ignition Warning Chime....................... 103
Keyless Warning Alert ...................................... 103
Parking Brake On Warning Chime................103
Audio Control...................................................78 Seek and Media.................................................... 78
Audio System
................................................364
General Information......................................... 364
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................368
Menu Structure................................................... 370
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................365
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................367
Autolamps........................................................84 Windshield Wiper Activated
Headlamps........................................................ 84
Automatic Climate Control - Vehicles With: Premium AM/FM/CD...................134
Automatic Climate Control - Vehicles With: Sony AM/FM/CD
............................136
Automatic High Beam Control.................86 Automatic High Beam Indicator..................... 87
Switching the System On and Off................86
Automatic Transmission
............................187
Brake-Shift Interlock Override...................... 189
557
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index

If Your Vehicle Gets Stuck In Mud or
Snow.................................................................. 190
SelectShift Automatic ™
Transmission................................................... 188
Understanding the Positions of Your Automatic Transmission............................. 187
Automatic Transmission Fluid Check - 2.3L EcoBoost™.......................................295
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™............295
Adding Transmission Fluid ............................ 296
Checking the Transmission Fluid Level.................................................................. 295
Autowipers........................................................81 Autowipers Settings............................................ 82
Auxiliary Power Points
................................165
110 Volt AC Power Point................................... 165
12 Volt DC Power Point..................................... 165
Locations............................................................... 165
B
Battery See: Changing the 12V Battery..................... 298
Blind Spot Information System
..............232
........................................................................\
........... 232
Switching the System On and Off..............234
System Errors...................................................... 234
Using the Blind Spot Information System.............................................................. 233
BLIS See: Blind Spot Information System..........232
Bonnet Lock See: Opening and Closing the Hood..........284
Booster Seats
..................................................29
Types of Booster Seats...................................... 30
Brake Fluid Check........................................297
Brakes...............................................................196 General Information.......................................... 196
Breaking-In.....................................................257
Bulb Specification Chart..........................306
C
Cabin Air Filter................................................142 Capacities and Specifications - 2.3L
EcoBoost™ .................................................
350
Alternative Engine Oil for Extremely Cold
Climates........................................................... 353
Specifications...................................................... 351
Capacities and Specifications - 3.5L Duratec.........................................................354
Alternative Engine Oil for Extremely Cold Climates........................................................... 358
Specifications..................................................... 355
Capacities and Specifications - 3.5L Ecoboost™.................................................358
Alternative Engine Oil for Extremely Cold Climates........................................................... 362
Specifications..................................................... 360
Capacities and Specifications................343
Cargo Nets.......................................................241
Car Wash See: Cleaning the Exterior.............................. 309
Catalytic Converter......................................184 On-Board Diagnostics (OBD-II)................... 185
Readiness for Inspection and Maintenance (I/M) Testing................................................... 185
Center Console..............................................167 Rear Seat Armrest.............................................. 167
Second Row Center Console.......................... 167
Changing a Bulb..........................................303 Front Direction Indicator................................. 303
Headlamp............................................................ 303
Headlamp High Beam..................................... 304
LED Lamps........................................................... 305
License Plate Lamp.......................................... 305
Rear Direction Indicator and Reversing Lamp................................................................. 304
Changing a Fuse..........................................282 Fuses...................................................................... 282
Changing a Road Wheel............................337 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 337
Tire Change Procedure.................................... 338
Changing the 12V Battery.........................298
Changing the Engine Air Filter................308
Changing the Wiper Blades....................300 Front Wiper Blades.......................................... 300
Rear Window Wiper Blade.............................. 301
Checking MyKey System Status................61 MyKey Distance..................................................... 61
Number of Admin Keys...................................... 62
558
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index

Number of MyKeys..............................................
62
Checking the Wiper Blades.....................300
Child Restraint and Seatbelt Maintenance.................................................42
Child Restraint Positioning..........................31
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Child Seats
.........................................................19
Cleaning Leather Seats..............................313
Cleaning Products
......................................309
Materials............................................................... 309
Cleaning the Engine......................................311
Cleaning the Exterior
.................................309
Cleaning the Headlamps................................. 310
Exterior Chrome Parts...................................... 310
Exterior Plastic Parts......................................... 310
Stripes or Graphics............................................ 310
Underbody............................................................ 310
Under Hood.......................................................... 310
Cleaning the Instrument Panel and Instrument Cluster Lens..........................312
Cleaning the Interior....................................312
Cleaning the Wheels...................................314
Cleaning the Windows and Wiper Blades.............................................................311
Clearing All MyKeys
........................................61
Climate............................................................448
Climate Control
.............................................133
Climate Controlled Seats..........................159 Cooled Seats........................................................ 160
Heated Seats........................................................ 159
Coolant Check See: Engine Coolant Check............................. 291
Crash Sensors and Airbag Indicator
.......50
Creating a MyKey...........................................60 Programming or Changing Configurable
Settings................................................................ 61
Cross Traffic Alert........................................234 Blocked Sensors................................................ 236
Switching the System Off and On..............236
System Errors...................................................... 236
System Lights, Messages and Audible Alerts................................................................. 236
System Limitations........................................... 236
Using the Cross Traffic Alert System..........234 Cruise Control
..................................................79
Principle of Operation...................................... 220
Cruise control See: Using Cruise Control............................... 220
Customer Assistance.................................266
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps............................85 Type One - Conventional
(Non-Configurable)....................................... 85
Type Two - Configurable................................... 85
Digital Radio
...................................................372
HD Radio Reception and Station
Troubleshooting............................................. 373
Direction Indicators
........................................87
Doors and Locks.............................................64
Driver Alert
......................................................227
PRINCIPLE OF OPERATION........................... 227
USING DRIVER ALERT..................................... 228
Driver and Passenger Airbags...................45 Children and Airbags.......................................... 46
Proper Driver and Front Passenger Seating Adjustment........................................................ 45
Driving Aids.....................................................227
Driving Hints...................................................257
Driving Through Water...............................258
DRL See: Daytime Running Lamps......................... 85
E
Economical Driving......................................257
Electromagnetic Compatibility...............518
Emission Law
.................................................183
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........184
Tampering With a Noise Control System............................................................... 183
End User License Agreement.................520 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 520
Engine Block Heater.....................................173 Using the Engine Block Heater....................... 174
559
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index

Adaptive Cruise Control...................................
120
AdvanceTrac ™.................................................... 120
Alarm....................................................................... 120
Automatic Engine Shutdown.......................... 121
Automatic High Beam Control....................... 121
Battery and Charging System........................ 122
Blind Spot Information and Cross Traffic Alert System..................................................... 122
Brake System........................................................ 123
Doors and Locks.................................................. 123
Driver Alert............................................................. 123
Electronic Stability Control............................. 124
Engine...................................................................... 124
Fuel........................................................................\
... 124
Hill Descent Control........................................... 124
Hill Start Assist.................................................... 125
Keys and Intelligent Access............................ 125
Lane Keeping System....................................... 126
Maintenance......................................................... 126
MyKey...................................................................... 127
Park Aid.................................................................. 128
Park Brake............................................................. 128
Power Steering.................................................... 128
Pre-Collision Assist............................................ 129
Remote Start........................................................ 129
Seats........................................................................\
129
Starting System.................................................. 130
Terrain Management System........................ 130
Tire Pressure Monitoring System.................130
Traction Control.................................................... 131
Trailer........................................................................\
131
Transmission......................................................... 131
Installing Child Restraints...........................20 Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 27
Instrument Cluster.........................................97
Instrument Lighting Dimmer.....................84
Instrument Panel Overview........................16
Interior Lamps
.................................................87
Battery Saver......................................................... 89
Dome Lamp........................................................... 88
Map Lamps............................................................ 88
Interior Mirror
...................................................95
Automatic Dimming Mirror............................... 95
Manual Dimming Mirror..................................... 95
Introduction.........................................................7 J
Jump Starting the Vehicle........................262
Connecting the Jumper Cables.................... 262
Jump Starting...................................................... 263
Preparing Your Vehicle..................................... 262
Removing the Jumper Cables....................... 263
K
Keyless Entry
....................................................67
SECURICODE™ Keyless Entry
Keypad................................................................. 67
Keyless Starting
............................................169
Ignition Modes..................................................... 170
Keys and Remote Controls.........................52 Principle of Operation......................................... 52
L
Lane Keeping System................................228 Switching the System On and Off..............229
Liftgate...............................................................69
Lighting Control
..............................................83
Flashing the Headlamp High Beam..............84
Headlamp High Beam........................................ 83
Lighting..............................................................83 General Information............................................ 83
Load Carriers See: Roof Racks and Load Carriers.............242
Load Carrying.................................................241
Load Limit.......................................................243 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 248
Vehicle Loading - with and without a Trailer................................................................. 243
Locking and Unlocking
................................64
Activating Intelligent Access............................ 65
Autolock.................................................................. 66
Battery Saver.......................................................... 67
Illuminated Entry.................................................. 66
Illuminated Exit..................................................... 67
Locking and Unlocking the Doors with the Key Blade........................................................... 64
Power Door Locks................................................ 64
Remote Control.................................................... 64
562
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index

Smart Unlocks for Integrated Keyhead
Transmitter........................................................ 65
Smart Unlocks for Intelligent Access Keys...................................................................... 66
Luggage Covers............................................242
Lug Nuts See: Changing a Road Wheel........................ 337
M
Maintenance
.................................................284
General Information......................................... 284
Manual Climate Control.............................133
Manual Liftgate
..............................................69
Closing the Liftgate............................................. 69
Opening the Liftgate........................................... 69
Manual Seats
..................................................147
Lumbar Adjustment.......................................... 148
Moving the Seat Backward and Forward.............................................................. 147
Recline Adjustment............................................ 147
Memory Function.........................................150 Easy Entry and Exit Feature............................. 151
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 150
Saving a PreSet Position................................. 150
Message Center See: Information Displays............................... 105
Mirrors See: Heated Windows and Mirrors...............141
See: Windows and Mirrors................................. 91
Mobile Communications Equipment.......13
Moonroof..........................................................95 Bounce-Back......................................................... 96
Opening and Closing the Moonroof.............96
Opening and Closing the Sunscreen............96
Venting the Moonroof........................................ 96
Motorcraft Parts - 2.3L EcoBoost™.................................................345
Motorcraft Parts - 3.5L Duratec.............346
Motorcraft Parts - 3.5L Ecoboost™..................................................347
MyKey Troubleshooting
...............................62
MyKey ™.............................................................59
Principle of Operation........................................ 59N
Navigation......................................................456
cityseeker............................................................. 463
Destination Mode.............................................. 458
Map Mode............................................................. 457
Navigation Map Updates............................... 464
Navigation Menu................................................. 461
SiriusXM Traffic and Travel Link.................. 464
SYNC AppLink.................................................... 463
Waypoints............................................................ 462
Normal Scheduled Maintenance..........502 Intelligent Oil-Life Monitor™........................ 502
Normal Maintenance Intervals.................... 503
O
Oil Change Indicator Reset......................290
Oil Check See: Engine Oil Check...................................... 289
Opening and Closing the Hood..............284 Closing the Hood............................................... 285
Opening the Hood............................................. 284
Ordering Additional Owner's Literature.......................................................271
Obtaining a French Owner ’s Manual...........271
Overhead Console
.......................................168
P
Parking Aids
...................................................205
Principle of Operation...................................... 205
Parking Brake
..................................................197
Passenger Knee Airbag................................49
Passive Anti-Theft System
.........................74
SecuriLock®........................................................... 74
PATS See: Passive Anti-Theft System..................... 74
Pedals................................................................80
Perchlorate.........................................................11
Personal Safety System ™
..........................43
How Does the Personal Safety System
Work?.................................................................. 43
Phone................................................................451 During a Phone Call.......................................... 454
Making Calls........................................................ 453
Pairing Your Cell Phone for the First Time.................................................................... 451
563
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index