Vehicle Care
General Information
..................................344
Cleaning Products ......................................
344
Cleaning the Exterior .................................
344
Waxing ............................................................
346
Cleaning the Engine ..................................
346
Cleaning the Windows and Wiper Blades ........................................................................\
346
Cleaning the Interior ..................................
347
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
347
Cleaning Leather Seats ............................
348
Repairing Minor Paint Damage .............
349
Cleaning the Wheels .................................
349
Vehicle Storage ...........................................
349
Wheels and Tires
General Information ..................................
352
Tire Care .........................................................
354
Using Snow Chains ...................................
368
Tire Pressure Monitoring System .........
369
Changing a Road Wheel ...........................
373
Technical Specifications ..........................
378
Capacities and Specifications
Engine Specifications ...............................
380
Motorcraft Parts .........................................
380
Vehicle Identification Number ...............
382
Vehicle Certification Label ......................
383
Transmission Code Designation ...........
383
Capacities and Specifications ...............
384
Audio System
General Information ..................................
389
Audio Unit - Vehicles With: AM/FM/CD/ SYNC ..........................................................
390
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display ...............
392
Digital Radio .................................................
393Satellite Radio
.............................................
395
USB Port ........................................................
398
SYNC™
General Information ..................................
399
Using Voice Recognition .........................
400
Using SYNC™ With Your Phone ...........
402
SYNC™ Applications and Services ......
403
Using SYNC™ With Your Media Player ........................................................................\
407
SYNC™ Troubleshooting ........................
408
SYNC™ 3
General Information ...................................
416
Home Screen ...............................................
429
Using Voice Recognition ..........................
430
Entertainment .............................................
436
Climate ...........................................................
447
Phone .............................................................
450
Navigation .....................................................
455
Apps ................................................................
463
Settings ..........................................................
466
SYNC™ 3 Troubleshooting ....................
480
Accessories
Accessories ...................................................
494
Ford Protect
Ford Protect .................................................
496
Scheduled Maintenance
General Maintenance Information ......
498
Normal Scheduled Maintenance ..........
501
Special Operating Conditions Scheduled Maintenance ............................................
504
Scheduled Maintenance Record ..........
506
Appendices
Electromagnetic Compatibility ...............
517
End User License Agreement .................
519
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Note:
The system may not operate properly
in cold or inclement conditions. You can
switch on the high beams by overriding the
system.
Note: If the system detects a blockage, for
example bird droppings, bug splatter, snow
or ice, the system goes into low beam mode
until you clear the blockage. A message may
appear in the information display if the
camera is blocked.
Note: Using much larger tires or equipping
vehicle accessories such as snowplows can
modify your vehicle's ride height and
degrade automatic high beam control
performance.
A camera sensor, centrally mounted
behind the windshield of your vehicle,
continuously monitors conditions to turn
the high beams on and off.
Once the system is active, the high beams
turn on if:
• The ambient light level is low enough.
• There is no traffic in front of your
vehicle.
• The vehicle speed is greater than
approximately 32 mph (51 km/h).
The high beams turn off if:
• The ambient light level is high enough
that high beams are not required.
• The system detects an approaching
vehicle's headlamps or tail lamps.
• The vehicle speed falls below
approximately
27 mph (44 km/h).
• The system detects severe rain, snow
or fog.
• The camera is blocked.
Switching the System On and Off
Switch the system on using the information
display. See Information Displays (page
111
). Switch the lighting control to the
autolamps position. See
Autolamps
(page 90).
Overriding the System
When you switch on the high beams,
pushing or pulling the stalk provides a
temporary override to low beam.
Automatic High Beam Indicator
(If
Equipped) The indicator lamp illuminates
to confirm when the system is
ready to assist.
FRONT FOG LAMPS Press the control to switch the fog lamps
on or off.
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Tire Pressure Monitoring System
Action
Message
One or more tires on your vehicle has low tire pressure. SeeTire Pressure Monitoring System (page 369).
Tire Pressure Low
The tire pressure monitoring system is malfunctioning. If thewarning stays on or continues to come on, contact an
authorized dealer. See
Tire Pressure Monitoring System (page 369).
Tire Pressure Monitor
Fault
A tire pressure sensor is malfunctioning or your spare tire is inuse. See
Tire Pressure Monitoring System (page 369). If
the warning stays on or continues to come on, contact an authorized dealer as soon as possible.
Tire Pressure Sensor
Fault
Trailer Action
Message
The current gain setting for the trailer brake.
Trailer Brake Gain: {trailer gain
value:#0.0}
The current gain setting for the trailer brake when atrailer is not connected.
Trailer Brake Gain: {trailer gain
value:#0.0} No Trailer
Faults sensed in the Integrated Trailer Brake ControlModule followed by a single chime. See
Towing a
Trailer (page 274).
Trailer Brake Module Fault
A correct trailer connection is sensed during a givenignition cycle.
Trailer Connected
A trailer connection becomes disconnected, either
intentionally or unintentionally, and has been sensed during a given ignition cycle.
Trailer Disconnected
The trailer sway control has detected trailer sway.
Trailer Sway Reduce Speed
There are certain faults in your vehicle wiring and trailer
wiring/brake system. See Towing a Trailer (page 274).
Trailer Wiring Fault
There is a fault with your trailer turn lamp. Check yourlamp.
Trailer Left Turn Lamps Fault
Check Lamps
There is a fault with your trailer turn lamp. Check yourlamp.
Trailer Right Turn Lamps Fault
Check Lamps
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Action
Message
There is a fault with your trailer battery. See Towing
a Trailer (page 274).
Trailer Battery Not Charging See
Manual
There is a fault with your vehicle trailer lighting module.See
Towing a Trailer (page 274).
Trailer Lighting Module Fault
See Manual
One or more tires on your trailer is below the specifiedtire pressure.
Trailer Tire Low Specified:
A trailer tire pressure sensor is malfunctioning. If the
warning stays on or continues to come on, contact an authorized dealer as soon as possible.
Trailer Tire Pressure Sensor
Fault
The trailer tire pressure monitoring system is
malfunctioning. If the warning stays on or continues to come on, contact an authorized dealer.
Trailer Tire Pressure Monitor
Fault
The system cannot detect the trailer tire pressuremonitoring system.
Trailer Tire Pressure Monitor
Capability Not Detected
The trailer tire pressure monitoring system is not setup.See
General Information (page 111).
Trailer Tire Pressure Indication
Not Setup See Manual
Transmission Action
Message
A reminder to shift into park.
Transmission Not in Park
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3.
Using a screwdriver, press and hold the
brake shift interlock switch.
4. With the override switch still held, put the transmission selector in neutral
(N).
5. Release the override button.
6. You can shift into gear and drive the vehicle, if possible.
7. Release the parking brake.
Automatic Transmission Adaptive
Learning
This feature may increase durability and
provide consistent shift feel over the life
of your vehicle. A new vehicle or
transmission may have firm shifts, soft
shifts or both. This operation is considered
normal and does not affect function or
durability of the transmission. Over time,
the adaptive learning process fully updates
transmission operation.
If Your Vehicle Gets Stuck In Mud
or Snow
Note: Do not rock your vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock your vehicle for more
than a minute or damage to the
transmission and tires may occur, or the
engine may overheat.
If your vehicle gets stuck in mud or snow,
you may rock it out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
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USING FOUR-WHEEL DRIVE (IF
EQUIPPED)
Note: For important information regarding
safe operation of this type of vehicle, see
General Information in the Wheels and Tires
chapter.
Note: Do not use 4H or 4L mode on dry,
hard surfaced roads. Doing so can produce
excessive noise, increase tire wear and may
damage drive components. 4H and 4L mode
is only intended for consistently slippery or
loose surfaces. Use of 4L mode on these
surfaces may produce some noise, such as
occasional clunks, but does not damage
drive components.
Note: If 4L mode is selected when your
vehicle is moving above
3 mph (5 km/h),
the 4WD system does not perform a shift.
This is normal and should be no reason for
concern. Refer to Shifting to or from 4L for
proper operation.
4X4 Indicator Lights
4X2 Momentarily illuminates when
2H is selected.
4X4 AUTO Continuously illuminates when
4A is selected.
4X4 HIGH Continuously illuminates when
4H is selected.
4X4 LOW Continuously illuminates when
4L is selected. CHECK 4X4 Displays when a 4X4 system
fault is present.
Note: When a 4X4 system fault is present,
the system typically remains in whichever
4WD mode was selected prior to the fault
condition occurring. It does not default to
4X2 in all circumstances. When this warning
is displayed, have your vehicle serviced by
an authorized dealer.
4WD Switch Selections WARNING: Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.
Note: If your vehicle is equipped with
AdvanceTrac® with RSC®, the system
automatically turns off the stability
enhancement feature when you shift the
4WD system into 4L - 4X4 LOW. You can
manually turn the system off by pressing
the AdvanceTrac button. See
Using
Traction Control (page 215). This turns off
the engine management feature, allowing
the vehicle to maintain full power and
enhanced momentum through the obstacle.
The brake traction enhancement feature is
still turned on.
Note: The AdvanceTrac system has the
ability to take over control of the transfer
case clutch and disable it during driving
maneuvers when necessary.
Note: 4WD mode availability is based on
Drive Mode selection.
See Drive Control
(page 261).
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You can change between 2H to 4A or 4H
at a stop or when driving. The information
display may show a message indicating a
4X4 shift is in progress and the LED light
for the selected mode flashes. Once the
shift is complete the information display
shows the system mode selected and the
LED light for the selected mode turns solid.
Shifting To or From 4L - 4X4 LOW
Note:
4L mode is not intended for use on
dry pavement.
1. Bring the vehicle to a rolling speed of 3 mph (5 km/h) or less.
2. Place the gearshift in neutral (N).
3. Move the 4WD switch to the desired mode.
The information display shows a message
indicating a 4X4 shift is in progress. The
information display then shows the
selected system mode. If any of the
previous shift conditions are not present,
the shift does not occur and the
information display shows information
guiding you through the proper shifting
procedures. If the above conditions are not
satisfied in 30 seconds, the system reverts
back to the previous 4WD mode or drive
mode.
If Shift Delayed Pull Forward is displayed
in the information display, transfer case
gear tooth blockage is present. To alleviate
this condition, place the transmission in a
forward gear, move the vehicle forward
approximately
5 ft (2 m), and shift the
transmission back to neutral (N) to allow
the transfer case to complete the range
shift. Operating 4WD Vehicles With
Spare or Mismatched Tires
On four-wheel drive vehicles, the size of
the spare tire can affect the 4X4 system.
If there is a significant difference between
the size of the spare tire and the remaining
tires, you may have limited four-wheel
drive functionality.
When driving with the full-size dissimilar
spare wheel and tire assembly, it is
recommended that you do not:
•
Exceed
50 mph (80 km/h) with a 4WD
mode turned on.
• Turn on a 4WD mode unless the
vehicle is stationary.
• Use a 4WD mode on dry pavement.
Use of a dissimilar spare wheel and tire
assembly may lead to impairment of the
following:
• Comfort and noise.
• Winter weather driving capability.
• Wet driving capability.
• Four-wheel drive capability.
How Your Vehicle Differs From
Other Vehicles WARNING: Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.
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(If Equipped)
It may be less risky to strike small objects,
such as freeway reflectors, with minor
damage to your vehicle rather than
attempt a sudden return to the road which
could cause your vehicle to slide sideways
out of control or roll over. Remember, your
safety and the safety of others should be
your primary concern.
Emergency Maneuvers
In an unavoidable emergency situation
where a sudden sharp turn must be made,
remember to avoid over-driving your
vehicle, for example, turn the steering
wheel only as rapidly and as far as required
to avoid the emergency. Excessive steering
can result in loss of vehicle control. Apply
smooth pressure to the accelerator pedal
or brake pedal when changes in vehicle
speed are required. Avoid abrupt steering,
acceleration and braking. This could result
in an increased risk of vehicle roll over, loss
of vehicle control and personal injury. Use
all available road surface to bring your
vehicle to a safe direction of travel.
In the event of an emergency stop, avoid
skidding the tires and do not attempt any
sharp steering wheel movements.
If your vehicle goes from one type of
surface to another, for example, from
concrete to gravel, there is a change in the
way your vehicle responds to a maneuver,
for example, steering, acceleration or
braking.
Sand
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly
and avoid excessive wheel slip.
When driving at slow speeds in deep sand
under high outside temperatures, use a low
gear when possible. Low gear operation
maximizes the engine and transmission
cooling capability.
Avoid driving at excessive speeds, this
causes vehicle momentum to work against
you and your vehicle could become stuck
to the point that assistance may be
required from another vehicle. Remember,
you may be able to back out the way you
came if you proceed with caution.
Mud and Water
Mud
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even four-wheel drive vehicles can
lose traction in slick mud. If your vehicle
does slide, steer in the direction of the slide
until you regain control of your vehicle.
After driving through mud, clean off residue
stuck to rotating driveshafts and tires.
Excess mud stuck on tires and rotating
driveshafts can cause an imbalance that
could damage drive components.
Water
If you must drive through high water, drive
slowly. Traction or brake capability may
be limited.
When driving through water, determine the
depth and avoid water higher than the
bottom of the hubs. If the ignition system
gets wet, your vehicle may stall.
Once through water, always try the brakes.
Wet brakes do not stop your vehicle as
effectively as dry brakes. Drying improves
by applying light pressure to the brake
pedal when slowly moving.
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