Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the direction indicators will
flash if all the doors and the liftgate are
closed.
Note:
If the system does not function, use
the key blade to lock and unlock your
vehicle.
Mislock
If any door or the liftgate is open, or if the
hood is open on vehicles with an anti-theft
alarm or remote start, the horn sounds
twice and the direction indicators do not
flash. You can switch this feature on or off
in the information display. See General
Information (page 111).
Opening the Liftgate Press twice within three seconds
to open the liftgate.
Activating Intelligent Access
(If
Equipped)
General Information
You can unlock and lock the vehicle
without taking the keys out of your pocket
or purse when your intelligent access key
is within
3 ft (1 m) of your vehicle.
Intelligent access uses a sensor on the
back of the door handle for unlocking and
a separate sensor on the face of each door
handle for locking.
The system does not function if:
• Your vehicle battery has no charge.
• The key battery has no charge.
• The key frequencies jam.
Note: The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone. Note:
If the system does not function, use
the key blade to lock and unlock your
vehicle. See
Remote Control (page 53).
Unlocking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the unlock
sensor on the back of the door handle for
a brief period and then pull on the door
handle to unlock, being careful to not
touch the lock sensor at the same time or
pulling the door handle too quickly. The
intelligent access system requires a brief
delay to authenticate your intelligent
access key fob.
Locking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the outer door
handle lock sensor for approximately one
second to lock, being careful to not touch
the unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
At the Luggage Compartment
With your intelligent access key within
3 ft
(1 m) of your vehicle, press the exterior
release button.
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MEMORY FUNCTION (IF EQUIPPED)
WARNING:
Before activating the
memory seat, make sure that the area
immediately surrounding the seat is clear
of obstructions and that all occupants
are clear of moving parts. WARNING:
Do not use the
memory function when your vehicle is
moving.
This feature automatically recalls the
position of the following:
• Driver seat.
• Power mirrors.
• Optional power adjustable foot pedals.
• Optional power adjustable steering
column.
The memory control is on the driver door. Saving a PreSet Position
1. Switch the ignition on.
2. Adjust the memory features to your
desired position.
3. Press and hold the desired preset button until you hear a single tone. You can save up to three preset memory
positions. You can save a memory preset
at any time.
Recalling a PreSet Position
Press and release the preset button
associated with your desired driving
position. The memory features move to
the position stored for that preset.
Note:
You can only recall a preset memory
position when the ignition is off, or if the
transmission is in park (P) or neutral (N)
and the vehicle is not moving when the
ignition is on.
You can also recall a preset memory
position by:
• Pressing the unlock button on your
intelligent access key fob if it is linked
to a preset position.
• Unlocking the intelligent driver door
handle if a linked key fob is present.
Note: Using a linked key fob to recall your
memory position when the ignition is off
moves the seat to the Easy Entry position.
Note: Pressing any active memory feature
adjustment control (or any memory button)
during a memory recall cancels the
operation.
Linking a PreSet Position to your
Remote Control or Intelligent
Access Key Fob
Your vehicle can save the preset memory
positions for up to three remote controls
or intelligent access (IA) keys.
1. With the ignition on, move the memory
positions to the desired positions.
2. Press and hold the desired preset button for about five seconds. A tone
sounds after about two seconds.
Continue holding until you hear a
second tone.
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Folds the right-hand third-row
seat.
C
Folds the left-hand second-row
seat.
D
Folds the second-row bench
center seat or both second-row
captain chair seats.
E
Folds the right-hand second-row
seat.
F
To return the second-row seat backrest to
the original position, rotate the seat
backrest up until it latches in the upright
position. The seat backrest clicks when it
is locked into position.
To return the third-row seat backrest to
the original position, press the
corresponding control again.
If the power rear seat is disabled after 10
minutes, you can enable the seat by:
• Opening any door.
• Pressing the unlock button on the key
fob.
• Pressing any keyless entry keypad
button.
• Switching the ignition on.
Folding Down the Rear Seats to the
Load Floor WARNING: To prevent possible
damage to the seat or seatbelts, make
sure that the seatbelts are not fastened
before folding the seatback. WARNING:
Do not place cargo or
any objects behind the seatback before
returning it to the original position.
The third-row seats have obstacle
detection that prevents the seats from
folding or returning if they are obstructed. Power Recline WARNING:
Do not recline a rear
seat on which a child restraint is
installed. Failure to follow this instruction
could reduce the effectiveness of the
child restraint.
The third-row power recline buttons are
on the quarter trim panel on each side of
the vehicle. Moves the seat backrest
rearward.
A
Moves the seat backrest
forward.
B
HEATED SEATS
(IF EQUIPPED)
Front Seats WARNING: People who are unable
to feel pain to their skin because of
advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol
use, exhaustion or other physical
conditions, must exercise care when
using the heated seat. The heated seat
may cause burns even at low
temperatures, especially if used for long
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Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
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Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
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Remote Control....................................................
65
Smart Unlocks for Integrated Keyhead Transmitter......................................................... 67
Smart Unlocks for Intelligent Access Keys....................................................................... 67
Lug Nuts See: Changing a Road Wheel........................ 373
M
Maintenance..................................................325 General Information......................................... 325
Manual Climate Control.............................139
Manual Liftgate...............................................72 Closing the Liftgate.............................................. 73
Opening the Liftgate............................................ 72
Manual Seats
.................................................153
Manual Lumbar .................................................. 153
Moving the Seat Backward and Forward............................................................. 153
Recline Adjustment........................................... 153
Memory Function
.........................................156
Easy Entry and Exit Feature............................. 157
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 156
Saving a PreSet Position................................. 156
Message Center See: Information Displays.................................. 111
Mirrors See: Heated Windows and Mirrors...............147
See: Windows and Mirrors............................... 96
Mobile Communications Equipment.......13
Moonroof - Vehicles With: Vista Roof Opening Panel
.............................................101
Bounce-Back........................................................102
Opening and Closing the Moonroof............102
Motorcraft Parts
..........................................380
MyKey — Troubleshooting..........................63
MyKey ™..............................................................61
Principle of Operation......................................... 61
N
Navigation......................................................455 cityseeker.............................................................. 462
Destination Mode.............................................. 457
Map Mode............................................................ 455Navigation Map Updates................................
463
Navigation Menu............................................... 460
SiriusXM Traffic and Travel Link...................463
SYNC AppLink.................................................... 462
Waypoints............................................................. 461
Normal Scheduled Maintenance
...........501
Intelligent Oil-Life Monitor.............................. 501
Normal Maintenance Intervals.................... 502
O
Oil Change Indicator Reset......................328
Oil Check See: Engine Oil Check....................................... 327
Opening and Closing the Hood..............325
Ordering Additional Owner's Literature.......................................................312
Obtaining a French Owner ’s Manual...........312
Overhead Console
........................................174
P
Parking Aids
....................................................221
Principle of Operation....................................... 221
Passive Anti-Theft System
..........................77
SecuriLock ™........................................................... 77
PATS See: Passive Anti-Theft System......................77
Pedals................................................................86
Perchlorate.........................................................11
Personal Safety System ™
..........................43
How Does the Personal Safety System
Work?.................................................................. 43
Phone..............................................................450 During a Phone Call.......................................... 453
Making Calls........................................................ 452
Pairing Your Cell Phone for the First Time.................................................................. 450
Phone Menu......................................................... 451
Receiving Calls.................................................... 453
Smartphone Connectivity.............................. 454
Text Messaging................................................... 454
Post-Crash Alert System
..........................304
Power Door Locks See: Locking and Unlocking............................. 65
Power Liftgate..................................................73 Disabling the Liftgate Button........................... 75
Obstacle Detection.............................................. 75
563
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