2018 FORD ESCAPE entertainment display

Tire Care
.........................................................278
Using Snow Chains .....................................
291
Tire Pressure Monitoring System ...........
291
Changing a Road Wheel ..........................
295
Technical Specifications .........................
299
Capacities and Specifications
Engine Specifications - 1.5L EcoBoost™ ........................................................................\
.
301
Engine Specifications - 2.0L EcoBoost™ ........................................................................\
.
301
Engine Specifications - 2.5L ...................
302
Motorcraft Parts - 1.5L EcoBoost™ ......
303
Motorcraft Parts - 2.0L EcoBoost™ ....
304
Motorcraft Parts - 2.5L .............................
305
Vehicle Identification Number ..............
306
Vehicle Certification Label ......................
307
Transmission Code Designation ...........
307
Capacities and Specifications - 1.5L EcoBoost™ ..............................................
308
Capacities and Specifications - 2.0L EcoBoost™ ................................................
312
Capacities and Specifications - 2.5L ........................................................................\
.
316
Audio System
General Information ...................................
321
Audio Unit - Vehicles With: AM/FM/CD/ SYNC ...........................................................
322
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display ...............
324
Audio Unit - Vehicles With: Sony Audio System ........................................................
326
Audio Unit - Vehicles With: AM/FM/CD ........................................................................\
.
327
Digital Radio ..................................................
332
Satellite Radio .............................................
334
USB Port .........................................................
337
SYNC™
General Information ..................................
338Using Voice Recognition
..........................
340
Using SYNC™ With Your Phone ...........
342
SYNC™ Applications and Services ......
354
Using SYNC™ With Your Media Player ........................................................................\
359
SYNC™ Troubleshooting ........................
368
SYNC™ 3
General Information ..................................
376
Home Screen ...............................................
388
Using Voice Recognition ..........................
390
Entertainment .............................................
396
Phone ..............................................................
407
Navigation ......................................................
412
Apps ................................................................
420
Settings ..........................................................
423
SYNC™ 3 Troubleshooting .....................
437
Accessories
Accessories ....................................................
451
Ford Protect
Ford Protect ..................................................
453
Scheduled Maintenance
General Maintenance Information ......
455
Normal Scheduled Maintenance .........
458
Special Operating Conditions Scheduled Maintenance .............................................
461
Scheduled Maintenance Record ..........
463
Appendices
Electromagnetic Compatibility .............
474
End User License Agreement .................
476
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Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing Table of Contents

INSTRUMENT PANEL OVERVIEW
Instrument Panel Overview
Air vents.
A
Direction indicators. See
Direction Indicators (page 81).
B
Instrument cluster. See Gauges
(page 88).
C
Wiper lever. See
Windshield
Wipers (page 74).
D
CD slot. See
Audio Unit (page
322).
E
Information and entertainment
display.
F
Audio unit. See
Audio Unit
(page 322).
G Hazard flasher button. See
Hazard Flashers
(page 220).
H
Active park assist. See
Active
Park Assist (page 172).
I
Parking aid button. See
Principle of Operation
(page
168).
J
Heated steering wheel button.
See
Heated Steering Wheel
(page 73).
K
Auto-Start-Stop button. See
Auto-Start-Stop
(page 137).
L
Climate controls. See
Automatic Climate Control
(page
109).
M
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Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing At a GlanceE273080

Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors Potential satellite radio reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence
SiriusXM Satellite Radio Service
Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes. SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SiriusXM satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. When in
satellite radio mode, tune to channel 0.
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Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing Audio SystemE208625

Action and Description
Menu Item
Item
This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
Status Bar
A
This button is available on the main screens. Pressing it
takes you to the home screen view.
Home
B
This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings (page 423).
Clock
C
This displays the current outside temperature.
Outside
Temperature
D
You can touch any of the buttons on this bar to select a
feature.
Feature Bar
E
The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open). The Status Bar
Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active.
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Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3

Description
Voice command
The system does not confirm before placing a call.
Call Confirmation Off
The system displays a short list of available commands.
Voice Command Lists On
The system does not display the list of commands.
Voice Command Lists Off
You can use the volume control to adjust
the volume of the system voice prompts.
While prompt is active, adjust the volume
control up or down to your desired setting.
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. You
can adjust the fan speed during a voice
session, simply press the fan buttons (or
turn the fan knob) to increase or decrease
the fan speed to the setting you prefer. To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
ENTERTAINMENT
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Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3

Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
Entertainment
(page 396).
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Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Convert the file to a supported format. See
Entertainment (page 396).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
423).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Connect a compatible device or media
player.
The device or media
player is incompatible.
SYNC 3 does
not display the
song informa-
tion, repeat, or
shuffle buttons. Wi-Fi Access Point issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connec-
tion.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don ’t use
the default name unless it contains a
unique identifier, such as part of the MAC
address.
Multiple Access points
within range with the
same SSID.
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Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
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Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3