2018 FORD ESCAPE Battery

Cell phone issues
Possible solution
Possible cause
Issue
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts. If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction. Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
Text messaging
is not working
on SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
iPhone
•Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
438
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Try switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
The device is in a bad
state.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
440
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Convert the file to a supported format. See
Entertainment (page 396).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
423).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Connect a compatible device or media
player.
The device or media
player is incompatible.
SYNC 3 does
not display the
song informa-
tion, repeat, or
shuffle buttons. Wi-Fi Access Point issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connec-
tion.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don ’t use
the default name unless it contains a
unique identifier, such as part of the MAC
address.
Multiple Access points
within range with the
same SSID.
441
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing SYNC™ 3

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
452
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
453
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing Ford Protect

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
457
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing Scheduled Maintenance

Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
458
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing Scheduled Maintenance

Auto-Start-Stop............................................137
Disabling Auto-Start-Stop............................. 138
Enabling Auto-Start-Stop............................... 137
Autowipers........................................................74 Autowipers Settings............................................ 75
Auxiliary Power Points................................128 110 Volt AC Power Point................................... 128
12 Volt DC Power Point..................................... 128
Locations............................................................... 128
B
Battery See: Changing the 12V Battery..................... 255
Blind Spot Information System..............195
Switching the System Off and On...............196
System Errors....................................................... 196
Using the Blind Spot Information System............................................................... 195
BLIS See: Blind Spot Information System...........195
Bonnet Lock See: Opening and Closing the Hood..........243
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check........................................254
Brakes...............................................................160 General Information.......................................... 160
Breaking-In......................................................216
Bulb Specification Chart..........................264
C
Cabin Air Filter
.................................................114
Capacities and Specifications - 1.5L EcoBoost™................................................308
Alternative Engine Oil for Extremely Cold Climates............................................................. 311
Specifications..................................................... 309
Capacities and Specifications - 2.0L EcoBoost™..................................................312
Alternative Engine Oil for Extremely Cold Climates............................................................ 316
Specifications....................................................... 313
Capacities and Specifications - 2.5L.................................................................316
Alternative Engine Oil for Extremely Cold Climates........................................................... 320Specifications.......................................................
317
Capacities and Specifications
.................301
Car Wash See: Cleaning the Exterior.............................. 268
Catalytic Converter......................................148 On-Board Diagnostics (OBD-II)................... 149
Readiness for Inspection and Maintenance (I/M) Testing................................................... 149
Center Console
..............................................130
Changing a Bulb..........................................260 Cornering Lamp (HID Headlamps) ............262
Lamp Assembly Condensation................... 260
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 262
Replacing Headlamp Bulbs............................ 261
Replacing HID Headlamp Bulbs................... 262
Replacing High-Mount Brake Lamp Bulb.................................................................... 264
Replacing License Plate Lamp Bulb..........264
Replacing Reverse Lamp Assembly...........264
Replacing Side Marker Bulbs........................ 262
Replacing Turn Signal Bulbs......................... 263
Changing a Fuse............................................241 Fuses....................................................................... 241
Changing a Road Wheel
...........................295
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 295
Tire Change Procedure.................................... 296
Changing the 12V Battery.........................255 Battery Management System....................... 257
Changing the Engine Air Filter................266 Duratec Engines.................................................. 267
EcoBoost Engines............................................. 266
Changing the Wiper Blades
.....................258
Front Wiper Blades........................................... 258
Rear Window Wiper Blade............................. 258
Checking MyKey System Status...............56
Checking the Wiper Blades......................257
Child Restraint and Seatbelt Maintenance..................................................37
Child Restraint Positioning
..........................27
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks
.........................................29
Left-Hand Side..................................................... 30
Right-Hand Side................................................... 30
Cleaning Leather Seats..............................272
504
Escape (TM2) Canada/United States of America, JJ5J 19A321 AC enUSA, Edition date: 201706, Fourth-Printing Index