
Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change engine oil and filter.
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (ALL-Wheel Drive).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
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4
4WD
See: Four-Wheel Drive...................................... 155
A
A/C See: Climate Control......................................... 108
About This Manual...........................................7
ABS See: Brakes........................................................... 160
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 160
Accessories.....................................................451 Exterior Style........................................................ 451
Interior Style......................................................... 451
Lifestyle.................................................................. 451
Peace of Mind...................................................... 451
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............183
Active Park Assist
..........................................172
Using Active Park Assist................................... 173
Adjusting the Headlamps........................258 Horizontal Aim Adjustment.......................... 260
Vertical Aim Adjustment................................ 258
Adjusting the Steering Wheel.....................71
Airbag Disposal...............................................47
Air Conditioning See: Climate Control......................................... 108
Air Filter See: Changing the Engine Air Filter............266
Alarm See: Anti-Theft Alarm........................................ 70
Ambient Lighting.............................................81 Adjusting the Brightness................................... 82
Changing the Color.............................................. 82
Switching Ambient Lighting Off..................... 82
Switching Ambient Lighting On...................... 82
Anti-Theft Alarm............................................70 Arming the Alarm................................................. 70
Disarming the Alarm........................................... 70
Appendices....................................................474 Apps
.................................................................420
........................................................................\
.......... 420
SiriusXM Traffic and Travel Link................... 422
At a Glance........................................................16
Audible Warnings and Indicators.............92 Automatic Transmission Warning
Chime................................................................... 92
Engine On Warning Chime................................ 92
Headlamps On Warning Chime...................... 92
Key in Ignition Warning Chime........................ 92
Keyless Warning Alert ........................................ 92
Parking Brake On Warning Chime.................. 92
Audio Control....................................................71 Type One................................................................... 71
Type Two.................................................................. 72
Audio System
.................................................321
General Information........................................... 321
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display
.................324
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................322
Audio Unit - Vehicles With: AM/FM/ CD....................................................................327
Menu Structure................................................... 329
Audio Unit - Vehicles With: Sony Audio System..........................................................326
Autolamps........................................................78 Windshield Wiper Activated
Headlamps........................................................ 78
Automatic Climate Control......................109 Dual Zone Temperature Control..................... 111
Single Zone Temperature Control.................. 111
Smart Zone............................................................. 111
Switching Back to Single Zone Temperature Control...................................... 111
Automatic High Beam Control..................79 Automatic High Beam Indicator.................... 80
Switching the System On and Off................80
Automatic Transmission.............................151 Brake-Shift Interlock Override....................... 153
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 154
SelectShift Automatic ™
Transmission................................................... 152
Understanding the Positions of Your Automatic Transmission.............................. 151
Automatic Transmission Fluid Check
............................................................254
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Auto-Start-Stop............................................137
Disabling Auto-Start-Stop............................. 138
Enabling Auto-Start-Stop............................... 137
Autowipers........................................................74 Autowipers Settings............................................ 75
Auxiliary Power Points................................128 110 Volt AC Power Point................................... 128
12 Volt DC Power Point..................................... 128
Locations............................................................... 128
B
Battery See: Changing the 12V Battery..................... 255
Blind Spot Information System..............195
Switching the System Off and On...............196
System Errors....................................................... 196
Using the Blind Spot Information System............................................................... 195
BLIS See: Blind Spot Information System...........195
Bonnet Lock See: Opening and Closing the Hood..........243
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check........................................254
Brakes...............................................................160 General Information.......................................... 160
Breaking-In......................................................216
Bulb Specification Chart..........................264
C
Cabin Air Filter
.................................................114
Capacities and Specifications - 1.5L EcoBoost™................................................308
Alternative Engine Oil for Extremely Cold Climates............................................................. 311
Specifications..................................................... 309
Capacities and Specifications - 2.0L EcoBoost™..................................................312
Alternative Engine Oil for Extremely Cold Climates............................................................ 316
Specifications....................................................... 313
Capacities and Specifications - 2.5L.................................................................316
Alternative Engine Oil for Extremely Cold Climates........................................................... 320Specifications.......................................................
317
Capacities and Specifications
.................301
Car Wash See: Cleaning the Exterior.............................. 268
Catalytic Converter......................................148 On-Board Diagnostics (OBD-II)................... 149
Readiness for Inspection and Maintenance (I/M) Testing................................................... 149
Center Console
..............................................130
Changing a Bulb..........................................260 Cornering Lamp (HID Headlamps) ............262
Lamp Assembly Condensation................... 260
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 262
Replacing Headlamp Bulbs............................ 261
Replacing HID Headlamp Bulbs................... 262
Replacing High-Mount Brake Lamp Bulb.................................................................... 264
Replacing License Plate Lamp Bulb..........264
Replacing Reverse Lamp Assembly...........264
Replacing Side Marker Bulbs........................ 262
Replacing Turn Signal Bulbs......................... 263
Changing a Fuse............................................241 Fuses....................................................................... 241
Changing a Road Wheel
...........................295
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 295
Tire Change Procedure.................................... 296
Changing the 12V Battery.........................255 Battery Management System....................... 257
Changing the Engine Air Filter................266 Duratec Engines.................................................. 267
EcoBoost Engines............................................. 266
Changing the Wiper Blades
.....................258
Front Wiper Blades........................................... 258
Rear Window Wiper Blade............................. 258
Checking MyKey System Status...............56
Checking the Wiper Blades......................257
Child Restraint and Seatbelt Maintenance..................................................37
Child Restraint Positioning
..........................27
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks
.........................................29
Left-Hand Side..................................................... 30
Right-Hand Side................................................... 30
Cleaning Leather Seats..............................272
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Memory Function...........................................121
Saving a PreSet Position................................... 121
Message Center See: Information Displays................................. 93
Mirrors See: Heated Windows and Mirrors...............114
See: Windows and Mirrors................................ 83
Mobile Communications Equipment.......13
Moonroof..........................................................86 Bounce-Back......................................................... 87
Opening and Closing the Moonroof..............87
Opening and Closing the Sunscreen............86
Venting the Moonroof......................................... 87
Motorcraft Parts - 1.5L EcoBoost™.................................................303
Motorcraft Parts - 2.0L EcoBoost™................................................304
Motorcraft Parts - 2.5L..............................305
MyKey Troubleshooting
................................57
MyKey ™.............................................................53
Principle of Operation......................................... 53
N
Navigation.......................................................412 cityseeker.............................................................. 419
Destination Mode............................................... 414
Map Mode............................................................. 413
Navigation Map Updates............................... 420
Navigation Menu................................................. 417
SiriusXM Traffic and Travel Link.................. 420
SYNC AppLink..................................................... 419
Waypoints............................................................. 418
Normal Scheduled Maintenance..........458 Intelligent Oil-Life Monitor™........................ 458
Normal Maintenance Intervals.................... 459
O
Oil Change Indicator Reset
......................249
Oil Check See: Engine Oil Check...................................... 248
Opening and Closing the Hood..............243 Closing the Hood............................................... 244
Opening the Hood............................................. 243
Ordering Additional Owner's Literature
.....................................................230
Obtaining a French Owner ’s Manual.........230 Overhead Console.......................................130
P
Parking Aids
...................................................168
Principle of Operation...................................... 168
Parking Brake
..................................................161
Passive Anti-Theft System........................69
SecuriLock® ........................................................... 69
PATS See: Passive Anti-Theft System..................... 69
Perchlorate.........................................................11
Personal Safety System ™
..........................38
How Does the Personal Safety System
Work?.................................................................. 38
Phone...............................................................407 During a Phone Call........................................... 410
Making Calls....................................................... 409
Pairing Your Cell Phone for the First Time................................................................... 407
Phone Menu........................................................ 408
Receiving Calls.................................................... 410
Smartphone Connectivity................................ 411
Text Messaging..................................................... 411
Post-Crash Alert System
...........................223
Power Door Locks See: Locking and Unlocking............................. 59
Power Liftgate.................................................66 Hands-Free Feature............................................ 68
Obstacle Detection............................................. 68
Opening and Closing the Liftgate.................. 66
Setting the Liftgate Open Height................... 67
Stopping the Liftgate Movement................... 67
Power Seats....................................................119 Power Lumbar....................................................... 121
Power Steering Fluid Check.....................255
Power Windows
..............................................83
Accessory Delay................................................... 84
Bounce-Back......................................................... 83
One-Touch Close................................................. 83
One-Touch Open................................................. 83
Rear Window Lock............................................... 83
Protecting the Environment........................15
Puncture See: Changing a Road Wheel....................... 295
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Climate Voice Commands..............................
391
Initiating a Voice Session............................... 340
Mobile App Voice Commands...................... 394
Navigation Voice Commands....................... 393
Phone Voice Commands................................ 392
SiriusXM Traffic and Travel Link Voice Commands..................................................... 395
System Interaction and Feedback...............341
Voice Settings Commands............................ 395
Utilizing the Mediation/Arbitration Program (Canada Only)........................228
V
Vehicle Care...................................................268 General Information......................................... 268
Vehicle Certification Label.......................307
Vehicle Identification Number
...............306
Vehicle Storage.............................................273
Battery.................................................................... 274
Body........................................................................\
273
Brakes..................................................................... 274
Cooling system.................................................... 274
Engine..................................................................... 274
Fuel system.......................................................... 274
General................................................................... 273
Miscellaneous...................................................... 274
Removing Vehicle From Storage.................. 274
Tires........................................................................\
. 274
Ventilation See: Climate Control......................................... 108
VIN See: Vehicle Identification Number...........306
Voice Control
....................................................72
W
Warning Lamps and Indicators................89 Adaptive Cruise Control.................................... 89
Airbag - Front........................................................ 90
Anti-Lock Braking System................................ 90
Auto Start-Stop................................................... 90
Battery..................................................................... 90
Blind Spot Monitor.............................................. 90
Brake System........................................................ 90
Cruise Control....................................................... 90
Direction Indicator............................................... 90
Electric Park Brake.............................................. 90Engine Oil.................................................................
91
Fasten Seatbelt..................................................... 91
Fog Lamps - Front................................................ 91
High Beam............................................................... 91
Information.............................................................. 91
Low Fuel Level........................................................ 91
Low Tire Pressure Warning................................ 91
Parking Lamps....................................................... 91
Service Engine Soon............................................ 91
Traction and Stability Control......................... 92
Traction and Stability Control Off.................. 92
Washer Fluid Check
....................................255
Washers See: Cleaning the Exterior.............................. 268
Waxing.............................................................270
Wheel Nuts See: Changing a Road Wheel....................... 295
Wheels and Tires
.........................................276
General Information.......................................... 276
Technical Specifications................................. 299
Windows and Mirrors
....................................83
Windshield Washers......................................75 Front Camera Washer......................................... 75
Windshield Wipers.........................................74 Intermittent Wipe................................................. 74
Speed Dependent Wipers................................. 74
Wiper Blades See: Checking the Wiper Blades.................. 257
Wipers and Washers.....................................74
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