2018 FORD ESCAPE Repair

Zone coverage also decreases when
parking at narrow angles. The sensor on
the left-hand side is mostly obstructed and
zone coverage on that side is severely
reduced.
System Lights, Messages and
Audible Alerts
When the system detects a vehicle, an
indicator illuminates in the exterior mirror
on the side the approaching vehicle is
coming from. A tone sounds and a
message appears in the information
display.
Note:
In exceptional conditions, the system
could alert you even when there is nothing
in the detection zone, for example a vehicle
passing in the distance.
Blocked Sensors The sensors are behind the rear bumper
on both sides of your vehicle. Note:
Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects.
Note: Blocked sensors could affect system
performance.
If the sensors are blocked, a message may
appear in the information display when
you shift into reverse (R). See
Information Messages (page 96).
System Limitations
The system may not correctly operate
when any of the following occur:
• The sensors are blocked.
• Adjacently parked vehicles or objects
are obstructing the sensors.
• Vehicles approach at speeds greater
than
37 mph (60 km/h).
• The vehicle speed is greater than 7 mph
(12 km/h)
.
• You reverse out of an angled parking
space.
System Errors
If the system detects a fault a message
displays. See General Information (page
93
).
Switching the System Off and On
You can temporarily switch the system off
using the information display. See
General
Information (page 93). When you switch
system off, a message displays. See
Information Messages (page 96).
Note: The system turns on each time you
switch the ignition on and you shift into
reverse (R). If you temporarily switch the
system off, it turns on the next time you
switch the ignition on.
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2. Set your vehicle parking brake.
3. Place the automatic transmission in
park (P).
4. Place wheel chocks in front and back of the trailer wheels. Chocks are not
included with your vehicle.
Launching or Retrieving a Boat or
Personal Watercraft (PWC)
Note: Disconnect the wiring to the trailer
before backing the trailer into the water.
Note: Reconnect the wiring to the trailer
after
removing the trailer from the water.
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than
6 in (15 cm) above the bottom
edge of the rear bumper.
Exceeding these limits may allow water to
enter vehicle components:
• Causing internal damage to the
components.
• Affecting driveability, emissions, and
reliability.
Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required. TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
•
Your vehicle is facing forward for
towing in a forward direction.
• Place the transmission in position
N. If
you cannot move the transmission into
N
, you may need to override it. See
Transmission (page 151).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km). WARNING:
If your vehicle has a
steering wheel lock make sure the ignition
is in the accessory or on position when
being towed.
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 108).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for use
during emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in a
safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING:
Do not remove the
coolant reservoir cap when the cooling
system is hot. Wait 10 minutes for the
cooling system to cool down. Cover the
coolant reservoir cap with a thick cloth to
prevent the possibility of scalding and
slowly remove the cap. Failure to follow
this instruction could result in personal
injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait a short period for the engine to cool. 4. Check the coolant level. If the coolant
level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management
(If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the vehicle
may not be able to accelerate with full
power until the coolant temperature
reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no
need to stop your vehicle. You can
continue to drive.
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REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle
’s color. Your vehicle
color code is printed on a sticker on the
front, left-hand side door jamb. Take your
color code to your authorized dealer to
make sure you get the correct color.
Before repairing minor paint damage, use
a cleaner such as Motorcraft Bug and Tar
Remover to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
Always read the instructions before using
cleaning products.
CLEANING THE WHEELS (If
Equipped)
1. Regularly clean them with a wheel cleaner. We recommend that you use
Ford approved wheel cleaner if
available.
2. Remove dirt and brake dust with a sponge.
3. Remove tar and grease with a bug and
tar remover. We recommend that you
use Ford approved bug and tar remover
if available.
4. Thoroughly rinse the wheels with water
after cleaning.
If you intend on parking your vehicle for an
extended period after cleaning the wheels
with a wheel cleaner, drive your vehicle for
a few minutes before doing so. This
reduces the risk of corrosion of the brake
discs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damage
wheel rims and covers. Note:
Using non-recommended cleaners,
harsh cleaning products, chrome wheel
cleaners or abrasive materials could
damage wheel rims and covers.
VEHICLE STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make
sure your vehicle stays in good operating
condition.
We engineer and test all motor vehicles
and their components for reliable, regular
driving. Under various conditions,
long-term storage may lead to degraded
engine performance or failure unless you
use specific precautions to preserve engine
components.
General
• Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
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The Ford recommended tire
inflation pressure is also found on
the Safety Compliance
Certification Label (affixed to
either the door hinge pillar,
door-latch post, or the door edge
that meets the door-latch on the
B-pillar, or on the edge of the
driver
’s door.
Failure to follow the tire pressure
recommendations can cause
uneven treadwear patterns and
adversely affect the way your
vehicle handles.
Inspecting Your Tires and
Wheel Valve Stems
Periodically inspect the tire treads
for uneven or excessive wear and
remove objects such as stones,
nails or glass that may be wedged
in the tread grooves. Check the tire
and valve stems for holes, cracks,
or cuts that may permit air
leakage and repair or replace the
tire and replace the valve stem.
Inspect the tire sidewalls for
cracking, cuts, bruises and other
signs of damage or excessive
wear. If internal damage to the tire
is suspected, have the tire
demounted and inspected in case
it needs to be repaired or replaced.
For your safety, tires that are
damaged or show signs of
excessive wear should not be used
because they are more likely to
blow out or fail. Improper or inadequate vehicle
maintenance can cause tires to
wear abnormally. Inspect all your
tires, including the spare,
frequently, and replace them if
one or more of the following
conditions exist:
Tire Wear
When the tread is worn down to
one sixteenth of an inch (2 mm),
tires must be replaced to help
prevent your vehicle from skidding
and hydroplaning. Built-in
treadwear indicators, or wear bars,
which look like narrow strips of
smooth rubber across the tread
will appear on the tire when the
tread is worn down to one
sixteenth of an inch (2 mm).
When the tire tread wears down
to the same height as these wear
bars, the tire is worn out and must
be replaced.
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The tire pressure sensors mounted
in the wheels (originally installed
on your vehicle) are not designed
to be used in aftermarket wheels.
The use of wheels or tires not
recommended by Ford Motor
Company may affect the
operation of your tire pressure
monitoring system.
If the tire pressure monitoring
system indicator is flashing, your
system is malfunctioning. Your
replacement tire might be
incompatible with your tire
pressure monitoring system, or
some component of the system
may be damaged.
Safety Practices
WARNING: If your vehicle is
stuck in snow, mud or sand, do not
rapidly spin the tires; spinning the
tires can tear the tire and cause
an explosion. A tire can explode in
as little as three to five seconds. WARNING:
Do not spin the
wheels at over 34 mph (55 km/h).
The tires may fail and injure a
passenger or bystander.
Driving habits have a great deal
to do with your tire mileage and
safety.
*Observe posted speed limits
*Avoid fast starts, stops and turns *Avoid potholes and objects on
the road
*Do not run over curbs or hit the
tire against a curb when parking
Highway Hazards
No matter how carefully you drive,
there is always the possibility that
you may eventually have a flat tire
on the highway. Drive slowly to the
closest safe area out of traffic.
This may further damage the flat
tire, but your safety is more
important.
If you feel a sudden vibration or
ride disturbance while driving, or
you suspect your tire or vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If a tire is
under-inflated or damaged,
deflate it, remove wheel and
replace it with your spare tire and
wheel. If you cannot detect a
cause, have the vehicle towed to
the nearest repair facility or tire
dealer to have the vehicle
inspected.
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